Page 1 P3PC-6192-01ENZ2 FUJITSU Image Scanner fi-7300NX Operator's Guide...
Page 2: Table Of Contents
Contents Introduction Manuals ................................9 Trademarks ............................... 13 Manufacturer..............................13 Safety Information ............................13 Symbols Used in This Manual........................... 14 Abbreviations Used in This Manual ......................... 15 Arrow Symbols in This Manual ......................... 16 Screen Examples in This Manual........................16 Notice................................
Page 3 Contents Turning the Power ON/OFF..........................55 How to Turn the Power ON ............................55 How to Turn the Power OFF ............................56 Login/Logout (Using PaperStream NX Manager).................... 57 Entering and Resuming from Power Saving Mode..................60 Opening/Closing the ADF ..........................62 How to Open the ADF ..............................
Page 4 Contents Various Ways to Scan Scanning Documents with Different Widths ....................94 Scanning Documents Folded in Half ........................ 96 Scanning Documents such as Envelopes or Multi-Layered Transfer Paper ............ 99 Scanning Photographs and Clippings ......................101 Scanning Long Page Documents........................103 Feeding Documents Manually ........................
Page 5 Contents Sensor(s) dirty................................146 Cover Open Error............................. 147 Cover Open.................................. 147 Internal and Optical Errors..........................148 Optical Error ................................148 Operator Panel error..............................148 EEPROM Error ................................148 Image Memory Read-Write Error ..........................148 Overrun Error ..............................150 Background Switching Mechanism Error ........................150 Chip Error ................................
Page 6 Contents The Connection Between the Scanner and Computer Frequently Cuts Off ..............180 Cannot Connect the Scanner and a Computer via a Wired LAN ..................181 Cannot Connect the Scanner to a Destination by Specifying an IP Address..............186 Cannot Connect the Scanner to a Destination by Specifying a Host Name..............188 Scanning Does Not Start..............................
Page 7 Contents Restore Factory Defaults ..........................240 Scanner Settings (Software Operation Panel) Starting Up the Software Operation Panel....................241 Password Setting for the Software Operation Panel..................243 Setting a Password ..............................244 Setting [View Only mode] ............................245 Exiting [View Only mode] ............................247 Changing the Password...............................
Page 8 Contents Settings Related to Power On/Off and Start up of the Scanner ..............297 Method of Turning the Scanner ON/OFF [Power SW Control] ..................297 Startup Mode Setting for the Scanner [Startup mode]....................299 Settings Related to Scanner Maintenance ....................300 Detecting Vertical Streaks [Vertical Streak Detection] ....................
Page 9: Introduction
Explains about the overview, installation, setup, operation, maintenance and items on the windows of PaperStream NX Manager. This guide can be downloaded from the following web page: http://www.fujitsu.com/global/support/computing/peripheral/ scanners/manual/ Help (scanner driver) Explains how to use and configure the settings for the scanner drivers.
Page 10 Introduction Actions to take and manuals to refer to for each operating method when setting up the scanner are as follows. Read them as needed. For details about operating methods, refer to Operating Methods (page 20). Operating with a Computer Action Refer to From unpackaging to turning the power on...
Page 11 Introduction Action Refer to Admin (when using Scanner ● Chapter 4 Using e-Mail Alerts Central Admin Agent) ● Chapter 5 Linking with the Integrated Management System Scanning Scanning procedure Operator's Guide Using an Image Scanning Application on the ● Computer (page 68) Using an Image Scanning Application Started on the ●...
Page 12 Introduction Action Refer to When Connecting to a Network Which Requires a Certificate (page 41) Structuring a server Configuring preferences for a Manual for the DNS server DNS server (when using a DNS server) From the installation to PaperStream NX Manager User's Guide operations of PaperStream NX ●...
Page 13: Trademarks
Introduction Trademarks Microsoft, Windows, Windows Server, Excel, SharePoint, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Word is the product of Microsoft Corporation in the United States. ISIS is a trademark of Open Text. Intel, Pentium, and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U.S.
Page 14: Symbols Used In This Manual
Introduction Symbols Used in This Manual The following indications are used in this manual to obviate any chance of accident or damage to you, people near you, and your property. Warning labels consist of a symbol indicating the severity and a warning statement. The symbols and their meanings are as follows.
Page 15: Abbreviations Used In This Manual
Introduction Abbreviations Used in This Manual The following abbreviations are used in this manual. Name Indication Windows Server 2008 (*1) ® Windows Server 2008 Standard (32-bit/64-bit) ® Windows Server 2008 R2 Standard (64-bit) Windows 7 (*1) ® Windows 7 Home Premium (32-bit/64-bit) ®...
Page 16: Arrow Symbols In This Manual
Introduction *1:Where there is no distinction between the different versions of the above operating system, the general term "Windows" is used. Arrow Symbols in This Manual Right-arrow symbols (→) are used to separate icons or menu options which should be selected in succession. Example:Click [Start] menu →...
Page 17: Scanner Overview
Scanner Overview This section explains the main features of this product, the names of parts and their functions. Main Features The scanner is equipped with the following features: ● High speed scanning The scanner has achieved a scanning speed of 60 ppm/120 ipm (*1). Furthermore, up to 80 sheets of documents (*2) can be loaded for continuous scanning which enables you to quickly digitize a large volume of documents.
Page 18 You can also save images in a specified linked destination, and monitor the processing status of images. For details, refer to the PaperStream NX Manager User's Guide. The PaperStream NX Manager User's Guide can be downloaded from the following web page: http://www.fujitsu.com/global/support/computing/peripheral/scanners/manual/ ● Centralized management of multiple scanners With Scanner Central Admin Server, multiple scanners can be managed together.
Page 19 Scanner Overview *2:When the paper weight is 80 g/m (20 lb). *3:When a computer is connected to the scanner via a network by using the PaperStream IP driver, the settings information of the scanner (Software Operation Panel settings information) cannot be distributed.
Page 20: Operating Methods
You can monitor the processing status of images and save images in a specified linked destination. For details about the operation with PaperStream NX Manager, refer to the PaperStream NX Manager User's Guide. The PaperStream NX Manager User's Guide can be downloaded from the following web page: http://www.fujitsu.com/global/support/computing/peripheral/scanners/manual/...
Page 21: Parts And Functions
Scanner Overview Parts and Functions This section shows the names of the scanner parts. ● Front Name Function Contactless Smart Card Reader Reads the information of the smart card. ADF (Automatic Document Feeder) Pulls and feeds the documents one sheet at a time from the ADF paper chute (feeder).
Page 22 Scanner Overview Name Function ADF release tab Pull this tab to open the ADF. Touch screen Used to operate the scanner or check the status. [Power] button Turns on or off the scanner. Stacker Stacks up the ejected documents. Stacker extension Slide out to adjust to the document length.
Page 23 Scanner Overview ● Removable Parts Name Function Pick roller A set of rollers which feeds documents on the ADF paper chute (feeder) into the ADF. ADF paper chute (feeder) Holds the documents to be scanned. Brake roller A roller that prevents more than one sheet of documents to be fed into the ADF at once.
Page 24 Scanner Overview ● Inside (ADF) Name Function Microphone (× 2) Detects paper jam noises. Ultrasonic sensor (× 2) A sensor that detects overlapped documents by ultrasonic soundwave.
Page 25 Scanner Overview Name Function It detects overlapped documents by monitoring the difference in the amount of ultrasonic waves transmitted through the documents. Brake roller (× 2) A roller that prevents more than one sheet of documents to be fed into the ADF at once. Document sensor (×...
Page 26: Icons On The Touch Screen
Scanner Overview Icons on the Touch Screen In the lower part of the touch screen, the following icons are displayed: The following is an example screen when the scanner is connected via a USB cable. You can check the connection method of the scanner. For details, refer to Connection Method (page 27).
Page 27 Scanner Overview You can check or change the settings for the scanner. Press the icon to display a list of setting items. For details, refer to Settings (page 28). Go back to the previous screen. Press and hold this to go back to the top screen in accordance with the connection method. ●...
Page 28 Scanner Overview Overview ● Operation mode for the Intelligent multifeed detection function, and the number of overlapping patterns that are memorized ● Whether or not to prioritize or disable the settings for [Paper Protection (Touch Screen Settings) (page 233)] in the function for protecting documents.
Page 29 Scanner Overview Item Overview Document Count The number of documents can be counted without outputting images of the documents. ● See Also Counting the Number of Documents (page 111) Display language You can configure the language setting for the touch screen.
Page 30 Scanner Overview Item Overview Note that this is not displayed depending on the country or region where the scanner is purchased. Maintenance Service engineers use this for maintenance of the scanner.
Page 31: Scanner Setup
Scanner Setup This section explains about setting up the scanner. The scanner setup procedure depends on the connection method of the scanner. Check the reference page for each method to set up the scanner. For details about required actions to set up the scanner, refer to Manuals to refer to when setting up the scanner (page ●...
Page 32 Scanner Setup When Connecting the Scanner to the Computer via a USB Cable (page 47) ● Operating with PaperStream NX Manager When Connecting the Scanner via Wi-Fi (page 34) HINT If the network environment requires a certificate, refer to When Connecting to a Network Which Requires a Certificate (page 41).
Page 33 When centralizing the operation of multiple scanners with PaperStream NX Manager, you need to set up an environment and configure settings for PaperStream NX Manager. For details, refer to the PaperStream NX Manager User's Guide. The PaperStream NX Manager User's Guide can be downloaded from the following web page: http://www.fujitsu.com/global/support/computing/peripheral/scanners/manual/...
Page 34: When Connecting The Scanner Via Wi-Fi
Scanner Setup When Connecting the Scanner via Wi-Fi About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started. Turn on the scanner. For details, refer to How to Turn the Power ON (page 55). In the screen which asks whether or not to connect via Wi-Fi, press the [Yes] button.
Page 35 Use fi-7300NX Scanner Selection Tool to select a scanner to be used. For details, refer to the fi-7300NX Scanner Selection Tool Help. fi-7300NX Scanner Selection Tool automatically starts up when the installation of the software is complete. Check whether the scanner is ready to start scanning.
Page 36 Scanner Setup ATTENTION To change the scanner settings, the administrator password is required. The default password is "password". Change the administrator password to prevent the settings from being changed by other users. Also, change the administrator password regularly. The administrator password can be changed in the screen that appears in the following procedure: →...
Page 37: Connecting To A Wireless Access Point By Selecting One From The List Of Wireless Access Points
Scanner Setup Connecting to a Wireless Access Point by Selecting One from the List of Wireless Access Points In the screen for selecting a configuration method, select [Select an Access Point] and press the [Next] button. Check the setting items and the order of them, and then press the [Start] button. A list of wireless access points is displayed.
Page 38: Connecting To A Wireless Access Point By Pressing The Wps Button
Scanner Setup Connecting to a Wireless Access Point by Pressing the WPS Button In the screen for selecting a configuration method, select [Use WPS] and press the [Next] button. Check the setting items and the order of them, and then press the [Start] button. The screen for selecting the method with the WPS function is displayed.
Page 39: Connecting To A Wireless Access Point By Entering The Pin For Wps
Scanner Setup Connecting to a Wireless Access Point by Entering the PIN for WPS In the screen for selecting a configuration method, select [Use WPS] and press the [Next] button. Check the setting items and the order of them, and then press the [Start] button. The screen for selecting the method with the WPS function is displayed.
Page 40: When Establishing A Connection By Entering The Information For The Wireless Access Point
Scanner Setup When Establishing a Connection by Entering the Information for the Wireless Access Point In the screen for selecting a configuration method, select [Configure manually] and press the [Next] button. Check the setting items and the order of them, and then press the [Start] button. The setting screen for a wireless access point is displayed.
Page 41: When Connecting To A Network Which Requires A Certificate
For details, refer to the fi-7300NX Certificate Registration Tool Help. fi-7300NX Certificate Registration Tool can be started up in the following procedure: ● Windows Server 2008/Windows 7 Click [Start] menu → [All Programs] → [fi Series] → [fi-7300NX Certificate Registration Tool]. ● Windows Server 2012...
Page 42 Right-click the Start screen, and select [All apps] on the app bar → [fi-7300NX Scanner Selection Tool] under [fi Series]. ● Windows Server 2012 R2/Windows 8.1 Click [↓] on the lower left side of the Start screen and select [fi-7300NX Scanner Selection Tool] under [fi Series]. To display [↓], move the mouse cursor.
Page 43 Scanner Setup → [Scanner Settings] → [Network]...
Page 44: When Connecting The Scanner Via A Wired Lan
Scanner Setup When Connecting the Scanner via a Wired LAN About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started. Turn on the scanner. For details, refer to How to Turn the Power ON (page 55).
Page 45 Use fi-7300NX Scanner Selection Tool to select a scanner to be used. For details, refer to the fi-7300NX Scanner Selection Tool Help. fi-7300NX Scanner Selection Tool automatically starts up when the installation of the software is complete. Check whether the scanner is ready to start scanning.
Page 46 Scanner Setup → [Scanner Settings] → [Admin Password] HINT The network settings can be changed in the menu that is displayed in the following procedure. → [Scanner Settings] → [Network]...
Page 47: When Connecting The Scanner To The Computer Via A Usb Cable
Scanner Setup When Connecting the Scanner to the Computer via a USB Cable About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started. Turn on the scanner. For details, refer to How to Turn the Power ON (page 55).
Page 48 Scanner Setup Connect the scanner to the computer by using the bundled USB cable. Check whether the scanner is ready to start scanning. For details, refer to How to Perform a Basic Scan (page 67). ATTENTION To change the scanner settings, the administrator password is required. The default password is "password". Change the administrator password to prevent the settings from being changed by other users.
Page 49: Checking The Network Connection For The Scanner
Scanner Setup Checking the Network Connection for the Scanner When the scanner is connected to a network via Wi-Fi or a wired LAN, the network connection status can be checked. ● Connected via Wi-Fi Use [Wi-Fi Diagnosis] to check the status of the connection with a wireless access point. After confirming that the connection is established with a wireless access point, check the status of the connection with the computer or the server by using [Check connection (Ping)].
Page 50: Installing Software
Use this application to configure the settings for an image scanning application which is started up from the touch screen of the scanner when it is connected to a network. For details, refer to the help for fi-7300NX Button Event Manager.
Page 51 Scanner Setup ● Software Operation Panel You can configure settings that are related to scanning documents and managing consumable parts. It is installed together with the PaperStream IP driver. For details, refer to Scanner Settings (Software Operation Panel) (page 241). ●...
Page 52: System Requirements
Scanner Setup System Requirements The system requirements for the computer on which software is to be installed are as follows. Operating system ® ● Windows Server 2008 Standard (32-bit/64-bit) (Service Pack 2) ® ● Windows Server 2008 R2 Standard (64-bit) (Service Pack 1) ®...
Page 53: Installation (Recommended)
When [Installation (Recommended)] is selected, the following software is installed: Necessary software to use the scanner is installed all at once. ● PaperStream IP (TWAIN) ● PaperStream IP (TWAIN x64) ● Network Setup Tool for fi-7300NX ● Software Operation Panel ● Error Recovery Guide ● PaperStream Capture ●...
Page 54: Installation (Custom)
Scanner Setup Installation (Custom) With [Installation (Custom)], select and install necessary software. In the same way as in Installation (Recommended) (page 53), perform steps through 2. Click the [Installation (Custom)] button. Check the displayed contents and click the [Next] button. Select the check boxes for the software to be installed and click the [Next] button.
Page 55: Basic Operations
Basic Operations This section explains how to operate the scanner. Turning the Power ON/OFF This section explains how to power on/off the scanner. HINT The method by which the scanner is powered on/off can be specified from one of the following: ●...
Page 56: How To Turn The Power Off
Basic Operations The following screen is displayed on the touch screen while the scanner is in the startup process. How to Turn the Power OFF Press the [Power] button on the scanner for 2 seconds or more. The scanner is turned off, and the [Power] button switches off.
Page 57: Login/Logout (Using Paperstream Nx Manager)
Basic Operations Login/Logout (Using PaperStream NX Manager) To establish a connection between the scanner and PaperStream NX Manager in order to use the scanner, logging in to PaperStream NX Manager is required. Log in to PaperStream NX Manager with one of the following methods. For details, refer to the PaperStream NX Manager User's Guide.
Page 58 Basic Operations Smart card The Login screen appears. Hold a smart card over the contactless smart card reader.
Page 59 Basic Operations Job Group Code The Login screen appears. Enter Job Group Code and then press the [Login] button. For details about job group codes, refer to the PaperStream NX Manager User's Guide. ● Logout Press the icon in the upper right of the touch screen.
Page 60: Entering And Resuming From Power Saving Mode
Basic Operations Entering and Resuming from Power Saving Mode The scanner enters power saving mode when it is left on without being used for a certain period of time. Power saving mode keeps the power consumption low when the scanner has not been used for a certain period of time.
Page 61 Basic Operations Select [Disabled] for [Auto Shutdown hours] in the [Power Save Mode] screen on the touch screen. The [Power Save Mode] screen can be displayed in the following procedure: → [Scanner Settings] → [Power Management] → [Power Save Mode] When using the Software Operation Panel, refer to Waiting Time for the Scanner to Enter Power Saving Mode [Power saving] (page...
Page 62: Opening/Closing The Adf
Basic Operations Opening/Closing the ADF This section describes how to open and close the ADF. How to Open the ADF Remove all documents from the ADF paper chute (feeder). Pull the ADF release tab towards you to open the ADF. When the ADF is open, it might close accidentally.
Page 63: How To Close The Adf
Basic Operations How to Close the ADF Close the ADF. Push the center of the ADF until it locks in place. Be careful not to get your fingers caught when closing the ADF. CAUTION ATTENTION Make sure there is no foreign matter caught inside the ADF when closing the ADF.
Page 64: Setting Up The Adf Paper Chute (Feeder)
Basic Operations Setting Up the ADF Paper Chute (Feeder) Documents loaded in the ADF paper chute (feeder) are fed into the ADF one by one when scanning starts. Using the chute extension as described in the following procedure will feed documents smoothly. Pull out the chute extension.
Page 65: Setting Up The Stacker
Basic Operations Setting Up the Stacker Documents loaded in the ADF paper chute (feeder) are ejected onto the stacker one by one when scanning starts. Using the stacker, stacker extension and stopper as described in the following procedure will keep the documents straight and feed them smoothly.
Page 66: Document Length Is A7 (Landscape) Or Shorter
Basic Operations Document Length Is A7 (Landscape) or Shorter Pull out the stacker. Lift up the stopper. ATTENTION Do not lift up the stopper more than 90 degrees, because it may break. HINT You can slide the stopper to adjust it to the length of documents. If the ejected documents are not neatly piled up, adjust the stopper to the length which is longer than the document length.
Page 67: How To Perform A Basic Scan
When centralizing the operation of multiple scanners with PaperStream NX Manager, you need to set up an environment and configure settings for PaperStream NX Manager. For details, refer to the PaperStream NX Manager User's Guide. The PaperStream NX Manager User's Guide can be downloaded from the following web page: http://www.fujitsu.com/global/support/computing/peripheral/scanners/manual/...
Page 68: Using An Image Scanning Application On The Computer
How to Perform a Basic Scan Using an Image Scanning Application on the Computer This section explains about the basic flow of performing a scan using an image scanning application on the computer. In this case, a scanner driver and an image scanning application that supports the scanner driver must be installed on the computer.
Page 69 How to Perform a Basic Scan Select a scanner. To use a scanner connected to a network, select a scanner that is selected in fi-7300NX Scanner Selection Tool. For some image scanning applications, selection of a scanner may not be needed.
Page 70: Using An Image Scanning Application Started On The Touch Screen
Button Settings (page 71). ● When establishing a connection via Wi-Fi or a wired LAN Set the buttons on fi-7300NX Button Event Manager. For details, refer to the help for fi-7300NX Button Event Manager. Settings on the Image Scanning Application For some image scanning applications, settings on the image scanning application may be necessary.
Page 71: Button Settings
When the scanner is connected via a USB cable, set the touch screen buttons in the following procedure. When the scanner is connected via Wi-Fi or a wired LAN, set the touch screen buttons on fi-7300NX Button Event Manager. For details, refer to the help for fi-7300NX Button Event Manager.
Page 72 How to Perform a Basic Scan From the [Select an event] drop-down list, select a button. The following buttons can be selected: ● [Scan Button]/[Send to 01] to [Send to 50] Select a button to use for scanning. The buttons displayed in the button list are in the same order as the buttons displayed in the touch screen. For details about the buttons displayed in the touch screen, refer to Operations on the Scanner (page 74).
Page 73 How to Perform a Basic Scan Click [Start this program] under [Actions], and select an image scanning application from the program list. Click the [OK] button. HINT ● To set multiple buttons, repeat steps to 6. ● The button displayed on the top of the touch screen works as the [Scan] button.
Page 74: Operations On The Scanner
How to Perform a Basic Scan Operations on the Scanner Turn on the scanner. For details, refer to How to Turn the Power ON (page 55). Load a document in the ADF paper chute (feeder). Load the document face-down in the ADF paper chute (feeder). For details, refer to How to Load Documents (page 78).
Page 75: Using A Job (With Paperstream Nx Manager)
How to Perform a Basic Scan Using a Job (With PaperStream NX Manager) This section explains about the basic flow of performing a scan using a job released from PaperStream NX Manager. To use a job for scanning documents, you need to set up an environment and configure the settings for PaperStream NX Manager.
Page 76: How To Load Documents
How to Load Documents This section explains how to load documents on the scanner. Loading Documents This section explains how to load documents of normal paper. Preparation HINT For details about the paper size and quality required for normal operations, refer to Documents for Scanning (page 79).
Page 77 How to Load Documents Hold both ends of the documents and fan them a few times. Rotate the documents by 90 degrees and fan them in the same manner. Perform steps for all documents. Align the top of the documents.
Page 78: How To Load Documents
How to Load Documents How to Load Documents Pull out the chute extension according to the length of the documents. For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 64). Adjust the stacker according to the length of the documents. For details, refer to Setting Up the Stacker (page 65).
Page 79: Documents For Scanning
How to Load Documents Documents for Scanning Paper Size The following paper sizes can be scanned: Maximum size (width × length) ● A4 (portrait) (210 × 297 mm/8.3 × 11.7 in.) ● Legal (portrait) (8.5 × 14 in.) ● Long page document (*1) (304.8 × 863 mm, 304.8 × 5,588 Minimum size (width ×...
Page 80: Documents That May Not Be Scanned Successfully
How to Load Documents Documents That May Not Be Scanned Successfully The following types of documents may not be scanned successfully: ● Documents of non-uniform thickness (such as envelopes or documents with attachments) ● Wrinkled or curled documents ● Folded or torn documents ●...
Page 81: Precautions
How to Load Documents Precautions ● Notes on the documents to be scanned Depending on the documents to be scanned, take note of the following. ● Since carbonless paper contains chemical substances that may harm the rollers such as the brake roller and pick roller, take note of the following: - Cleaning If paper jams occur frequently, clean the brake roller and pick roller.
Page 82 How to Load Documents - Thickness: 1.4 mm or less - PVC (polyvinyl chloride) or PVCA (polyvinyl chloride acetate) ● Up to three plastic cards can be loaded in the ADF paper chute (feeder). Note that you can only load one card at a time if the plastic card is embossed. ●...
Page 83: Loading Capacity
How to Load Documents Loading Capacity The number of sheets that can be loaded in the ADF paper chute (feeder) is determined by the paper size and paper weight. See the graph below. Unit Conversion 27 7.2 23 110 355...
Page 84: Area Not To Be Perforated
How to Load Documents Area Not to Be Perforated An error may occur when there are punched holes in the area colored in light pink in the Figure 1. Fig. 1 ATTENTION The above condition applies when the document is set to the center of the pick roller width. HINT If there are any holes in the 35 mm-wide central column, you can move the document to the left or right to avoid an error.
Page 85: Conditions Required To Accurately Detect Overlapped Documents (Multifeed)
How to Load Documents Conditions Required to Accurately Detect Overlapped Documents (Multifeed) Multifeed is an error that occurs when two or more sheets are overlapped and fed at once. Overlapped documents are detected with the ultrasonic sensor or according to the difference in length of the documents.
Page 86 How to Load Documents HINT ● The accuracy of detection for overlapped documents may drop depending on the document type. Overlapping cannot be detected for the top 30 mm (1.18 in.) of a document in the feeding direction. ● On the [Multifeed Detection Area] screen, you can specify an area not to detect overlapping of documents within the area described in Fig.
Page 87: Conditions For Mixed Batch Scanning
How to Load Documents Conditions for Mixed Batch Scanning The following conditions apply when a mixed batch of documents with different paper weights/friction coefficients/sizes is scanned. Make sure to test a few sheets first to check if the mixed batch of documents can be fed. Paper Direction Align the direction of the paper fiber with the feed direction.
Page 88 How to Load Documents HINT When the smallest document covers the width of the pick roller even when it is loaded towards one side as shown in the image below, load documents aligned on one side. So that it prevents documents from skewing when being fed.
Page 89 How to Load Documents Combinations of Standard Paper Sizes in a Mixed Batch Refer to the table below for a guideline of the range available for mixed batch scanning. LTR: Letter size A3-CS:Carrier Sheet (P): Portrait (L): Landscape ATTENTION B8 (portrait) and A8 (portrait) documents cannot be mixed with other sizes in the same batch. Documents That Cannot Be Scanned in a Mixed Batch The following types of documents cannot be mixed in the same batch: ●...
Page 90: Conditions For Automatic Page Size Detection
How to Load Documents ● Tracing paper Conditions for Automatic Page Size Detection [Automatic Page Size Detection] does not work with the following type of documents: ● Non-rectangular documents [Automatic Page Size Detection] may not work with the following types of documents: ●...
Page 91: Conditions For Using The Carrier Sheet
How to Load Documents Conditions for Using the Carrier Sheet ● Paper Size The following paper sizes can be scanned: ● Carrier Sheet (216 × 297 mm) ● A3 (297 × 420 mm) (*1) ● A4 (210 × 297 mm) ●...
Page 92 How to Load Documents ● Depending on the image scanning application, there may be insufficient memory to perform a [Double-page spread] scan using the Carrier Sheet in high resolution. In that case, specify a lower resolution and try scanning again. ●...
Page 93: Various Ways To Scan
Various Ways to Scan This section explains how to configure the scanner settings and scan different types of documents with the image scanning application. For information on other ways to scan which are not explained here, refer to the image scanning application or scanner driver's Help.
Page 94: Scanning Documents With Different Widths
Various Ways to Scan Scanning Documents with Different Widths ATTENTION When you scan a mixed batch with different widths, some of the narrower documents may be skewed or not fed into the ADF. In that case, separate the documents by their widths, and scan them in different batches. HINT For details about document requirements for scanning a mixed batch of documents, refer to Conditions for Mixed...
Page 95 Various Ways to Scan ATTENTION Load all documents above the center of the pick roller. If documents are loaded outside of the pick roller width, they may be fed skewed or not fed into the ADF. Adjust the stacker to fit the longest document. For details, refer to Setting Up the Stacker (page 65).
Page 96: Scanning Documents Folded In Half
Various Ways to Scan Scanning Documents Folded in Half Sliding the feed mode switch to the left to switch the feed mode to Manual Single Mode allows you to scan a document folded in half (a document of A3 or Double Letter size that is folded in half) as it is. ATTENTION When a document folded in half is scanned, the document may be fed skewed if the folded part is too thick.
Page 97 Various Ways to Scan For details, refer to How to Load Documents (page 78). Slide the feed mode switch to the left to switch the feed mode to Manual Single Mode. On the top of the touch screen, [Manual Single Mode] is displayed. Scan documents with the image scanning application.
Page 98 Various Ways to Scan → [Scanner Settings] → [Paper Source/Feeding] → [Manual Feeding] When using the Software Operation Panel, refer to Waiting Time in Manual Feeding [Manual Feeding] (page 294).
Page 99: Scanning Documents Such As Envelopes Or Multi-Layered Transfer Paper
Various Ways to Scan Scanning Documents such as Envelopes or Multi-Layered Transfer Paper Sliding the feed mode switch to the left to switch the feed mode to Manual Single Mode allows you to scan documents such as envelopes and multi-layered transfer paper. ATTENTION For details about the paper weights of the documents that can be scanned, refer to Documents for Scanning...
Page 100 Various Ways to Scan ATTENTION ● Moving the feed mode switch during a scan causes an error. ● If the feed mode switch is in Manual Single Mode, overlapped documents cannot be detected by the ultrasonic sensor. HINT The scanner will wait for the next document to be loaded until the time specified for [Timeout seconds] in the [Manual Feeding] screen on the touch screen, even if there is no document in the ADF paper chute (feeder).
Page 101: Scanning Photographs And Clippings
Various Ways to Scan Scanning Photographs and Clippings Using the Carrier Sheet allows you to scan documents that can be damaged quite easily such as photographs, or documents that are difficult to load directly such as newspaper clippings. Place the document inside the Carrier Sheet. Open the Carrier Sheet and place the document against the top center of the Carrier Sheet.
Page 102 Various Ways to Scan ● When [Automatic] is specified for [Paper Size] in the scanner driver, the most suitable size is selected from standard sizes which can be specified for [Paper Size]. Note that the size of the image may become smaller than the original document depending on the document scanned, or part of the image may appear missing.
Page 103: Scanning Long Page Documents
Various Ways to Scan Scanning Long Page Documents Documents with a length up to 5,588 mm (220 in.) can be scanned by long page scanning. Depending on the resolution setting or the image scanning application, the document sizes that can be scanned may differ.
Page 104 Various Ways to Scan Secure enough space around the stacker and catch the ejected sheet so that it does not fall off the stacker. HINT To scan long pages, perform the following: ● Pull out the chute extension. For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 64).
Page 105: Feeding Documents Manually
Various Ways to Scan Feeding Documents Manually Documents can also be loaded manually one sheet at a time in the ADF paper chute (feeder). The scanner waits for the next document to be loaded within a specified time. Scanning will continue as long as another document is loaded within the set time, and stops if no document is loaded.
Page 106 Various Ways to Scan To scan a multi-layered transfer paper, position the bound edge first when loading the paper. Scan documents with the image scanning application. For details, refer to the help for the image scanning application. After the document is scanned, the rollers inside the ADF keep rotating, waiting for the next document to be loaded until the timeout time specified in the touch screen or Software Operation Panel.
Page 107: Configuring Not To Detect Certain Overlap Patterns
Various Ways to Scan Configuring Not to Detect Certain Overlap Patterns If detecting overlapped documents during a scan is set, when you scan a document with a paper attachment such as a sticky note, receipt, or photo, it is detected as overlapped documents, and the scan may stop. Use the intelligent multifeed detection function not to detect these types of documents.
Page 108: Operational Procedure
Various Ways to Scan When using the Software Operation Panel, refer to Setting to Ignore Certain Overlap Patterns [Intelligent Multifeed Function] (page 292). Operational Procedure If [Multifeed detected (Overlap)] (error code: "J2:55") is displayed on the touch screen, either press the [Eject Document] button to eject the document from the paper path or open the ADF to remove the document.
Page 109 Various Ways to Scan Select whether you set the scanner to memorize the paper overlapping patterns. - [Keep Multifeed Images] Select whether to save the image when overlapped documents are detected. This may not be displayed depending on the scanner driver settings. With the above procedure complete, the scanner operates as follows depending on the operation mode that is set in the [Intelligent Multifeed Detection] screen.
Page 110: Disabling The Paper Protection Function
Various Ways to Scan Disabling the Paper Protection Function If you attempt to scan a wrinkled document with the paper protection function set to enabled, the scanner may mistake it as a paper jam even though paper is fed normally, which causes paper protection to be performed and forces a scan to be stopped.
Page 111: Counting The Number Of Documents
Various Ways to Scan Counting the Number of Documents The number of documents can be counted without outputting images of the documents. This operation is useful for checking the number of documents when you scan a large number of documents. Turn on the scanner.
Page 112: Daily Care
Daily Care This section describes how to clean the scanner. ● Do not use aerosol spray or spray that contains alcohol. Paper dust blown up by strong air CAUTION from the spray may enter inside the scanner which may cause the scanner to fail or malfunction.
Page 113 Daily Care For more information about the cleaning materials, contact the distributor/dealer where you purchased this product. Or, make an inquiry by referring to the contact information at the Contact for Inquiries section in Safety Precautions bundled with this product.
Page 114: Location And Frequency
Daily Care Location and Frequency Location Frequency Inside of the scanner (ADF) Brake roller Every 5,000 sheets Pick roller Plastic idler roller Glass Ultrasonic sensor Document sensor Feed roller Eject roller Outside of the scanner Scanner Clean when dust and dirt are noticeable. Touch screen The inside of the scanner (ADF) needs to be cleaned regularly for every certain number of sheets scanned.
Page 115 Daily Care ● Documents on which the toner is not sufficiently fused...
Page 116: Cleaning The Outside Of The Scanner
Daily Care Cleaning the Outside of the Scanner ● Scanner The scanner including the ADF paper chute (feeder) and the stacker should be cleaned with either a piece of dry cloth, a cloth moistened with Cleaner F1/mild detergent, or a sheet of Cleaning Wipe. ATTENTION ●...
Page 117: Cleaning The Inside Of The Scanner (Adf) With Cleaning Paper
Daily Care Cleaning the Inside of the Scanner (ADF) with Cleaning Paper The inside of the ADF can be cleaned with a sheet of Cleaning Paper moistened with Cleaner F1. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause scanning errors.
Page 118 Daily Care Adjust the side guides to the width of the Cleaning Paper. Move the side guides so that there is no space between the side guides and the Cleaning Paper. Otherwise, the Cleaning Paper may be fed skewed. On the touch screen, press the [Start] button on the [Cleaning Paper] screen. The Cleaning Paper is fed and ejected onto the stacker.
Page 119: Cleaning The Inside Of The Scanner (Adf) With A Cloth
Daily Care Cleaning the Inside of the Scanner (ADF) with a Cloth The inside of the ADF can be cleaned with a piece of cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause scanning errors.
Page 120 Daily Care Clean the following locations with a cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe. Brake Roller (× 2) Remove the brake roller from the scanner. For details about removing the brake roller, refer to Replacing the Brake Roller (page 127).
Page 121 Daily Care Gently wipe off any dirt or dust along the grooves, taking care not to damage the roller surface. Pick Roller (× 2) Gently wipe off any dirt or dust along the grooves as you rotate the roller manually, taking care not to damage the roller surface.
Page 122 Daily Care HINT If it is difficult to clean, use a cotton swab. Feed Roller (× 2)/Eject Roller (× 2) The power must be turned on to rotate the feed/eject rollers for cleaning. Plug in the power cable and turn on the scanner. For details, refer to How to Turn the Power ON (page 55).
Page 123 Daily Care When the ADF is open, it might close accidentally. Be careful not to get CAUTION your fingers caught. On the touch screen, press the [Start] button on the [Cleaning Wipe] screen. The feed/eject rollers rotate a certain amount simultaneously. If you press and hold the [Start] button, the feed/eject rollers rotate continuously.
Page 124: Cleaning The Carrier Sheet
Daily Care Cleaning the Carrier Sheet The Carrier Sheet should be cleaned with either a piece of dry cloth, a cloth moistened with Cleaner F1/mild detergent, or a sheet of Cleaning Wipe. Gently wipe dirt and dust off the surface and the inside of the Carrier Sheet. As you keep using the Carrier Sheet, dirt and dust will accumulate on the surface and the inside.
Page 125: Replacing The Consumables
Replacing the Consumables This section explains how to replace the consumables for the scanner. The inside of the ADF becomes very hot when the scanner is being used. CAUTION Before you replace the consumables, make sure to turn off the power, unplug the power cable and wait for at least 15 minutes for the inside of the ADF to cool down.
Page 126 Replacing the Consumables Note that the suggested replacement cycles are guidelines for using A4 (80 g/m [20 lb]) wood-free or wood- containing paper, as these cycles vary depending on the type of documents scanned and how often the scanner is used and cleaned. HINT Only use the specified consumables.
Page 127: Replacing The Brake Roller
Replacing the Consumables Replacing the Brake Roller Replace the brake roller in following procedure. Turn off the scanner, unplug the power cable and wait for at least 15 minutes. For details, refer to How to Turn the Power OFF (page 56).
Page 128 Replacing the Consumables Lift the right side of the roller first, then pull out the shaft from the slot on the left.
Page 129 Replacing the Consumables Remove the brake roller from its shaft. Attach a new brake roller on the shaft. Insert the protrusion on the shaft into the slot. Attach the shaft.
Page 130 Replacing the Consumables Insert the left end of the shaft into the hole in accordance with the hole shape, and then attach the right side of the shaft.
Page 131 Replacing the Consumables Close the brake roller cover. ATTENTION Confirm that the brake roller is installed properly. Otherwise, paper jams or other feeding errors may occur. Close the ADF. For details, refer to How to Close the ADF (page 63). Be careful not to get your fingers caught when closing the ADF.
Page 132: Replacing The Pick Roller
Replacing the Consumables Replacing the Pick Roller Replace the pick roller in following procedure. Turn off the scanner, unplug the power cable and wait for at least 15 minutes. For details, refer to How to Turn the Power OFF (page 56).
Page 133 Replacing the Consumables Open the sheet guide by lifting the tab. Rotate the bushing on the shaft in the direction of the arrow.
Page 134 Replacing the Consumables Hold the bushing on the shaft to lift up the shaft end, pull the other shaft end out of the slot, and then lift up the pick roller to remove it. ATTENTION Be careful not to touch the gear near the bushing on the shaft because it has grease over it. Remove the pick rollers (×...
Page 135 Replacing the Consumables Pull out the pick roller from the shaft as you lift the retaining clip. Pull out the other pick roller from the shaft as you lift the retaining clip. Attach new pick rollers (× 2) on the shaft one by one. Insert the retaining clip of the pick roller into the slot.
Page 136 Replacing the Consumables ATTENTION Confirm that the pick rollers are attached properly. Otherwise, paper jams or other feeding errors may occur. Make sure you insert the pick rollers until they lock in place. Attach the shaft.
Page 137 Replacing the Consumables Hold the bushing on the shaft and insert the other shaft end into the slot on the right diagonally from the upper left. Lower the shaft end with the bushing to fit the entire shaft in and rotate the bushing backward until the shaft locks in place. Close the sheet guide.
Page 138 Replacing the Consumables ATTENTION Confirm that the pick rollers are installed properly. Otherwise, paper jams or other feeding errors may occur. Close the ADF. For details, refer to How to Close the ADF (page 63). Be careful not to get your fingers caught when closing the ADF. CAUTION Attach the ADF paper chute (feeder).
Page 139 Replacing the Consumables To clear the counter in the Software Operation Panel, refer to Clearing the Sheet Counters (page 261).
Page 140: Troubleshooting
Troubleshooting This section explains about the countermeasures against paper jams and other troubles, items to check before contacting your scanner service provider, and how to read the product label on the scanner. ATTENTION For details about other errors/troubles that are not covered in this section, refer to the scanner driver's Help. When a Paper Jam Occurs Remove the documents that are left in the ADF in the following procedure: ●...
Page 141 Troubleshooting ATTENTION ● Confirm that the ADF is closed properly. Otherwise, documents may not be fed into the ADF. ● Occasionally when scanning is complete or canceled, documents may remain in the ADF without any error message displayed. In that case, follow steps through above to remove the documents.
Page 142: Errors
Troubleshooting Errors ● [Error] Screen When an error occurs on the scanner, the [Error] screen is displayed on the touch screen. Check the solution for the error, press , and then close the [Error] screen. HINT If the computer has Error Recovery Guide installed, Error Recovery Guide is started up when you logged onto Windows.
Page 143 Troubleshooting Take note of the displayed information and click the [More Info] button to check the troubleshooting procedure. ● Code List Code Error Description Refer to C0:E5 Memory error (Front) Memory Error (page 151) C0:E6 Memory error (Back) C0:E9 LSI error (Front) C0:EA LSI error (Back) E2:74...
Page 144 Troubleshooting Code Error Description Refer to J2:56 Multifeed detected (Length) J7:5F Feed mode switched Feed Mode Switched (page 146) J8:01 Sensor(s) dirty Sensor(s) dirty (page 146) J8:04 L0:11 Sensor error Sensor Error (page 153) L2:13 L6:1B M0:D4 Wi-Fi error Module Error (page 154) M1:D5 Wired LAN error M2:D6...
Page 145: Paper Feeding Error
Troubleshooting Paper Feeding Error Paper Protection When the function to protect documents (Paper protection) is activated, paper feeding stops, and the [Error] screen on the touch screen displays one of the following codes. J0:37 Paper protection (feeding noise) J0:51 Paper protection (feeding accuracy) The function to protect documents (Paper protection) prevents documents from being damaged during scanning with the ADF by increasing the level of sensitivity to detect paper jams.
Page 146: Feed Mode Switched
Troubleshooting If the problem persists, write down the error code and contact the distributor/dealer where you purchased this product. Or, make an inquiry by referring to the contact information at the Contact for Inquiries section in Safety Precautions bundled with this product. Feed Mode Switched When the feed mode is switched during scanning, the [Error] screen on the touch screen displays the following code.
Page 147: Cover Open Error
Troubleshooting Cover Open Error Cover Open If the ADF is opened during a scan, the [Error] screen on the touch screen displays the following code. U4:40 HINT The [Error] screen does not display the code when the ADF is opened while the scanner is in standby. Also, note that operations on the touch screen are disabled while the ADF is open.
Page 148: Internal And Optical Errors
Troubleshooting Internal and Optical Errors Optical Error When an optical error occurs in the ADF, the [Error] screen on the touch screen displays one of the following codes. E2:74 Optical error (ADF Front) E3:75 Optical error (ADF Back) Take the following measures. ●...
Page 149 Troubleshooting Turn the scanner off then back on. If the problem persists, write down the error code and contact the distributor/dealer where you purchased this product. Or, make an inquiry by referring to the contact information at the Contact for Inquiries section in Safety Precautions bundled with this product.
Page 150: Overrun Error
Troubleshooting Overrun Error Background Switching Mechanism Error When a background switching mechanism error occurs, the [Error] screen on the touch screen displays one of the following codes. F4:C2 Background switching mechanism error (ADF Front) F4:C3 Background switching mechanism error (ADF Back) Open the ADF to check that there are no documents remaining, and then turn the scanner off then back on.
Page 151: Chip Error
Troubleshooting Chip Error Memory Error When a memory error occurs, the [Error] screen on the touch screen displays one of the following codes. C0:E5 Memory error (Front) C0:E6 Memory error (Back) C0:E9 LSI error (Front) C0:EA LSI error (Back) Turn the scanner off then back on. If the problem persists, write down the error code and contact the distributor/dealer where you purchased this product.
Page 152: Motor Circuit Error
Troubleshooting Motor Circuit Error Motor Circuit Error When a motor circuit error occurs, the [Error] screen on the touch screen displays one of the following codes. H0:84 H1:80 H2:81 H8:88 Turn the scanner off then back on. If the problem persists, write down the error code and contact the distributor/dealer where you purchased this product.
Page 153: Sensor Error
Troubleshooting Sensor Error Sensor Error If a sensor error occurs, the [Error] screen on the touch screen displays one of the following codes. L0:11 L2:13 L6:1B Take the following measures. ● Clean the ultrasonic sensors and the document sensors by referring to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 119).
Page 154: Communication Related Errors
Troubleshooting Communication Related Errors Module Error When a module error occurs, the [Error] screen on the touch screen displays one of the following codes. M0:D4 Wi-Fi error M1:D5 Wired LAN error M2:D6 Contactless smart card reader error M3:D7 Touch screen error Turn the scanner off then back on.
Page 155: Authentication Failed
Troubleshooting M5:AE Check the message displayed in the [Error] screen, and press the [Set] button to correct the following settings: ● "PaperStream NX Manager" setting on the scanner ● Setting in PaperStream NX Manager If the problem persists, write down the error code and contact the distributor/dealer where you purchased this product.
Page 156: Other Errors
Troubleshooting Other Errors Being used by others The scanner is already being used. ● Make sure that another application is not using the scanner. ● Make sure that the connection method of the scanner is correct. ● Make sure that no operations are being performed on the touch screen of the scanner. The scanner is in Doc Counting mode.
Page 157: Invalid Command
Troubleshooting Example: Outside of the document may have been scanned because the scanned document is shorter than the specified paper size. Take one of the following measures, and then scan again. ● Load a document of the specified paper size in the ADF paper chute (feeder). ●...
Page 158: Connection Test Result
Troubleshooting Connection Test Result ● "0% packet loss" shown in the test result Meaning The communication with the host specified in [Host Name/IP address] is normal. ● "100% packet loss" shown in the test result Meaning Failed to communicate with the destination specified in [Host Name/IP address]. Solution [Host Name/IP address] may not be specified correctly.
Page 159: Troubleshooting
Troubleshooting Troubleshooting This section describes examples of troubles that you may encounter when using the scanner and also describes the solutions to them. Before you request for a repair, take measures by looking through the examples of the troubles and solutions. If the problem persists, check each item in Before You Contact the Scanner Service Provider (page 213), and...
Page 160 Troubleshooting ● Error Code "U4:40" Is Displayed on the Touch Screen While Scanning (page 197) ● Overlapped Documents Are Frequently Fed into the Scanner (page 198) Situation in Which the Document Is not Fed into the ADF Occurs Frequently (page 201) ●...
Page 161: The Scanner Cannot Be Powered On
Troubleshooting The Scanner Cannot Be Powered ON Check the following points ● Is the power cable connected properly? (page 161) ● Did you press the [Power] button on the scanner? (page 161) If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213) first, then contact the distributor/dealer where you purchased this product.
Page 162: The Touch Screen Or The [Power] Button Light Or Both Switch Off
Troubleshooting The Touch Screen or the [Power] Button Light or Both Switch Off Check the following points ● Has the scanner been left out of operation for a long time after being powered on? (page 162) If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213) first, then contact the distributor/dealer where you purchased this product.
Page 163: The Touch Screen Does Not Function
Troubleshooting The Touch Screen Does Not Function Check the following points ● Did you turn the scanner off then back on? (page 163) If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213) first, then contact the distributor/dealer where you purchased this product.
Page 164: A Malfunction Occurs In The Touch Screen/The Display On The Touch Screen Is In An Incorrect Position
Troubleshooting A Malfunction Occurs in the Touch Screen/The Display on the Touch Screen Is in an Incorrect Position Check the following points Did you turn the scanner off then back on? (page 164) ● If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213) first, then contact the distributor/dealer where you purchased this product.
Page 165: The Display On The Touch Screen Is Distorted
Troubleshooting The Display on the Touch Screen Is Distorted Check the following points ● Did you turn the scanner off then back on? (page 165) If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213) first, then contact the distributor/dealer where you purchased this product.
Page 166: Cannot Connect The Scanner And A Computer Via Wi-Fi
Troubleshooting Cannot Connect the Scanner and a Computer via Wi-Fi Check the following points ● Is the wireless access point turned on? (page 166) ● Is the firmware for the wireless access point the latest version? (page 166) ● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as walls and metal boards), or an electromagnetic source? (page 167) Is [Wi-Fi] selected for the connection method? (page 167) ●...
Page 167 Troubleshooting ● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as walls and metal boards), or an electromagnetic source? Solution The signal between the wireless access point and the scanner may be weak, or there may be some signal interference.
Page 168 Troubleshooting ● Did you connect the scanner to a wireless access point? Solution Check that the scanner is connected to a wireless access point in the following procedure: On the touch screen, press → [Scanner Settings] → [How to connect]. On the [How to connect] screen, check that [Wi-Fi] is selected.
Page 169 Troubleshooting On the touch screen, press → [Scanner Settings] → [Network] → [Wi-Fi] → [Wi-Fi Diagnosis]. On the [Wi-Fi Diagnosis] screen, check the display of [Network name (SSID)]. To check the network name that the computer is connected to, refer to the manual of your computer. If the scanner and computer are connected to different networks, connect them to the same network.
Page 170 In the Windows Firewall settings or in the firewall settings of your security software, unblock the communication of the port numbers which are used by the following software. ● fi-7300NX Scanner Selection Tool Port number: 52217 ● fi-7300NX Button Event Manager...
Page 171 Troubleshooting ● Is the DNS server information configured correctly? Solution Check the DNS server settings for the scanner in the following procedure: On the touch screen, press → [Scanner Settings] → [Network] → [Wi-Fi] → [DNS Server]. On the [DNS Server] screen, check the setting items for the following. ●...
Page 172: A Wireless Access Point Is Not Displayed In The Access Point List
Troubleshooting A Wireless Access Point Is Not Displayed in the Access Point List Check the following points ● Is the wireless access point turned on? (page 172) ● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as walls and metal boards), or an electromagnetic source? (page 172) Is the setting that does not permit communication configured on the wireless access point? (page 173) ●...
Page 173 Troubleshooting - Devices that may cause signal interference (such as microwaves and cordless phones) and wireless devices ● Change the direction that the scanner is facing. Also, communication in certain wireless channels may become unstable due to signal interference such as noise.
Page 174: Wi-Fi Setting For Wps Fails
Troubleshooting Wi-Fi Setting for WPS Fails Check the following points ● Is the wireless access point turned on? (page 174) ● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as walls and metal boards), or an electromagnetic source? (page 174) Does a wireless access point support WPS (automatic configuration)? (page 175) ●...
Page 175 Troubleshooting If the signal is weak, change the installation locations of the scanner and the wireless access point. ● Move the scanner closer to the wireless access point. ● Move the scanner and the wireless access point away from the following. - Objects that may block the signal (such as walls and metal boards) - Devices that may cause signal interference (such as microwaves and cordless phones) and wireless devices...
Page 176 Troubleshooting Push the WPS button on the wireless access point. Within two minutes after step 2, press the [Next] button which is displayed on the touch screen in step 1. ● For PIN On the touch screen, press → [Scanner Settings] → [Network] → [Wi-Fi] → [Access Point] →...
Page 177: Failed To Establish A Wi-Fi Connection By Configuring The Settings Manually
Troubleshooting Failed to Establish a Wi-Fi Connection by Configuring the Settings Manually Check the following points ● Is the wireless access point turned on? (page 177) ● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as walls and metal boards), or an electromagnetic source? (page 177) Are the network name (SSID), security protocol (authentication method), encryption method, and ●...
Page 178 Troubleshooting ● Move the scanner closer to the wireless access point. ● Move the scanner and the wireless access point away from the following. - Objects that may block the signal (such as walls and metal boards) - Devices that may cause signal interference (such as microwaves and cordless phones) and wireless devices ●...
Page 179 Troubleshooting ● Is the message, [The encryption method does not match with the access point.] displayed? Solution Set the same encryption method as the one for the wireless access point. The scanner cannot be connected to the wireless access point in the following cases. Change to another encryption method or security protocol.
Page 180: The Connection Between The Scanner And Computer Frequently Cuts Off
Troubleshooting The Connection Between the Scanner and Computer Frequently Cuts Off Check the following points ● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as walls and metal boards), or an electromagnetic source? (page 180) If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213) first, then contact the distributor/dealer where you purchased this product.
Page 181: Cannot Connect The Scanner And A Computer Via A Wired Lan
Troubleshooting Cannot Connect the Scanner and a Computer via a Wired LAN Check the following points ● Is the scanner connected to a network device (such as a switch, a hub, or a router) via a LAN cable? (page 181) ●...
Page 182 Troubleshooting On the touch screen, press → [Scanner Settings] → [How to connect]. On the [How to connect] screen, check that [Wired LAN] is selected. ● Is the network device (such as a switch, a hub, or a router) turned on? Solution Turn on the network device (such as a switch, a hub, or a router).
Page 183 In the Windows Firewall settings or in the firewall settings of your security software, unblock the communication of the port numbers which are used by the following software. ● fi-7300NX Scanner Selection Tool Port number: 52217 ● fi-7300NX Button Event Manager...
Page 184 Troubleshooting ● Is the scanner's IP address correct? Solution Check the scanner's IP address in the following procedure: On the touch screen, press → [Scanner Settings] → [Network] → [Wired LAN] → [IP Address]. On the [IP Address] screen, check the setting items. When specifying an IP address manually, specify the correct IP address.
Page 185 Troubleshooting Refer to Connection Test Result (page 158) and take measures accordingly. If the DNS server does not function normally, contact the DNS server administrator.
Page 186: Cannot Connect The Scanner To A Destination By Specifying An Ip Address
Troubleshooting Cannot Connect the Scanner to a Destination by Specifying an IP Address Check the following points ● Are the scanner and server connected to the network? (page 186) ● Is the scanner's IP address correct? (page 186) ● Is the IP address of the scanner used for other communication devices? (page 187) Have you connected another communication device with the same IP address as the scanner to the ●...
Page 187 Troubleshooting ● Is the IP address of the scanner used for other communication devices? Solution If there are multiple communication devices using the same IP address on the same network, communication may fail. Avoid duplicates in IP addresses. ● Have you connected another communication device with the same IP address as the scanner to the server in the past? Solution Communication fails if you connect the scanner to the server and change the preferences settings without...
Page 188: Cannot Connect The Scanner To A Destination By Specifying A Host Name
Troubleshooting Cannot Connect the Scanner to a Destination by Specifying a Host Name Check the following points ● Is the DNS server information configured correctly? (page 188) ● Does the DNS server function normally? (page 188) ● Are the scanner and server connected to the network? (page 189) Is the scanner's IP address correct? (page 189) ●...
Page 189 Troubleshooting In the [Check connection (Ping)] screen, enter the IP address of the DNS server, and press the [Run] button. The result is displayed. Refer to Connection Test Result (page 158) and take measures accordingly. If the DNS server does not function normally, contact the DNS server administrator. ●...
Page 190 Troubleshooting ● Have you connected another communication device with the same IP address as the scanner to the server in the past? Solution Communication fails if you connect the scanner to the server and change the preferences settings without turning off the server after the server communicated with another host or communication device with the same IP address as the scanner.
Page 191: Scanning Does Not Start
Troubleshooting Scanning Does Not Start Check the following points ● Is the document loaded in the ADF paper chute (feeder) correctly? (page 191) ● Is the ADF closed properly? (page 191) ● Are the scanner and the computer properly connected? (page 191) If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213) first, then contact the distributor/dealer where you purchased this product.
Page 192: Scanning Takes A Long Time
Troubleshooting Scanning Takes a Long Time Check the following points ● Does the computer meet the recommended requirements? (page 192) ● If a USB connection is used, is the USB cable connected to the USB 1.1 port on the computer? (page 192) Did you start a scan while the computer was unstable (for example, immediately after computer start-up ●...
Page 193: Image Quality Is Poor
Troubleshooting Image Quality Is Poor Check the following points ● Did you configure the settings in the scanner driver to scan in black & white mode? (page 193) ● Are the glass and rollers inside the ADF clean? (page 193) If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213) first, then contact the distributor/dealer where you purchased this product.
Page 194: Quality Of Scanned Text Or Lines Is Unsatisfactory
Troubleshooting Quality of Scanned Text or Lines Is Unsatisfactory Check the following points ● Are the glass and rollers inside the ADF clean? (page 194) ● Is the resolution appropriate? (page 194) ● Did you configure the settings in the scanner driver to scan in grayscale or color mode? (page 194) Is there any foreign matter (such as dust or paper dust) on the document? (page 194) ●...
Page 195: Images Are Distorted Or Not Clear
Troubleshooting Images Are Distorted or Not Clear Check the following points ● Are the glass and rollers inside the ADF clean? (page 195) ● Is the ADF being pushed down during scanning? Or, is there a heavy object on top of the ADF? (page 195) Is a scan performed on a place that is unstable or vibrates? (page 195) ●...
Page 196: Vertical Streaks Appear On The Images
Troubleshooting Vertical Streaks Appear on the Images Check the following points ● Are the glass and rollers inside the ADF clean? (page 196) ● Is there any foreign matter (such as dust or paper dust) on the document? (page 196) ●...
Page 197: Error Code "U4:40" Is Displayed On The Touch Screen While Scanning
Troubleshooting Error Code "U4:40" Is Displayed on the Touch Screen While Scanning Check the following points ● Is the ADF closed firmly? (page 197) If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213) first, then contact the distributor/dealer where you purchased this product.
Page 198: Overlapped Documents Are Frequently Fed Into The Scanner
Troubleshooting Overlapped Documents Are Frequently Fed into the Scanner Check the following points ● Do the documents meet the paper requirements? (page 198) ● Are you using the Carrier Sheet? (page 198) ● If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions to detect overlapped documents accurately? (page 198) Did you scan a thick document such as a plastic card? (page 199) ●...
Page 199 Troubleshooting ● Did you scan a thick document such as a plastic card? Solution Perform one of the following for a scan: ● Use the intelligent multifeed detection function. ● Disable the setting to detect overlapped documents by the ultrasonic sensor. ●...
Page 200 Troubleshooting ● Are you using the scanner at an altitude of 2,000 m or higher? Solution In the [High Altitude Mode] screen on the touch screen, set [Enable] to on. The [High Altitude Mode] screen can be displayed in the following procedure: →...
Page 201: Situation In Which The Document Is Not Fed Into The Adf Occurs Frequently
Troubleshooting Situation in Which the Document Is not Fed into the ADF Occurs Frequently Check the following points ● Do the documents meet the paper requirements? (page 201) ● Did you fan the documents before loading them? (page 201) ● Are the brake roller and pick roller installed correctly? (page 201) Are the brake roller and pick roller clean? (page 201) ●...
Page 202 Troubleshooting → [Cleaning & Maintenance] → [Consumable counters] When using the Software Operation Panel, refer to Checking the Sheet Counter (page 259). For details about replacing the brake roller and pick roller, refer to Replacing the Brake Roller (page 127) Replacing the Pick Roller (page 132).
Page 203: Paper Protection Is Set Off Frequently
Troubleshooting Paper Protection Is Set Off Frequently Check the following points ● Do the documents meet the paper requirements? (page 203) ● Is there any foreign matter in the ADF? (page 203) ● Are the brake roller and pick roller installed correctly? (page 203) Are the brake roller and pick roller clean? (page 203) ●...
Page 204 Troubleshooting ● Are the brake roller and pick roller worn out? Solution Check the counters for the brake roller and pick roller in the [Consumable counters] screen on the touch screen, and replace the brake roller and pick roller if necessary. The procedure to display the [Consumable counters] screen is as follows: →...
Page 205: Paper Jams/Pick Errors Occur Frequently
Troubleshooting Paper Jams/Pick Errors Occur Frequently Check the following points ● Do the documents meet the paper requirements? (page 205) ● Is there any foreign matter in the ADF? (page 205) ● Are the brake roller and pick roller installed correctly? (page 205) Are the brake roller and pick roller clean? (page 205) ●...
Page 206 Troubleshooting → [Cleaning & Maintenance] → [Consumable counters] When using the Software Operation Panel, refer to Checking the Sheet Counter (page 259). For details about replacing the brake roller and pick roller, refer to Replacing the Brake Roller (page 127) Replacing the Pick Roller (page 132).
Page 207: Images Turn Out Elongated
Troubleshooting Images Turn Out Elongated Check the following points ● Are the rollers clean? (page 207) ● Do the documents meet the paper requirements? (page 207) ● Are the brake roller and pick roller installed correctly? (page 207) Have you adjusted the magnification level? (page 207) ●...
Page 208: A Shadow Appears At The Top Or The Bottom Of The Image
Troubleshooting A Shadow Appears at the Top or the Bottom of the Image Check the following points ● Have you adjusted the offset (position to start the scan)? (page 208) ● Did you use the page edge filler function to fill in the shadow around the edge? (page 208) If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213) first, then contact the distributor/dealer where you purchased this product.
Page 209: There Are Black Traces On The Document
Troubleshooting There Are Black Traces on the Document Check the following points ● Are you scanning documents written in lead pencil or carbon paper? (page 209) ● Are the glass and rollers inside the ADF clean? (page 209) If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 213) first, then contact the distributor/dealer where you purchased this product.
Page 210: The Carrier Sheet Is Not Fed Smoothly/Paper Jams Occur
Troubleshooting The Carrier Sheet Is Not Fed Smoothly/Paper Jams Occur Check the following points ● Did you scan just the Carrier Sheet continuously? (page 210) ● Is the Carrier Sheet clean? (page 210) ● Did you start the scan after loading the Carrier Sheet in the ADF paper chute (feeder)? (page 210) Are the glass and rollers inside the ADF clean? (page 210) ●...
Page 211 Troubleshooting ● Are the brake roller and pick roller worn out? Solution Check the counters for the brake roller and pick roller in the [Consumable counters] screen on the touch screen, and replace the brake roller and pick roller if necessary. The procedure to display the [Consumable counters] screen is as follows: →...
Page 212: Part Of The Image Appears Missing In The Case Where The Carrier Sheet Is Used
Troubleshooting Part of the Image Appears Missing in the Case Where the Carrier Sheet Is Used Check the following points ● Did you place several small documents (such as photos or postcards) in the Carrier Sheet for scanning? (page 212) ●...
Page 213: Before You Contact The Scanner Service Provider
Please check the following items before contacting the distributor/dealer where you purchased this product. General (page 213) ● Error Status (page 213) ● General Item Findings Scanner name Example: fi-7300NX For details, refer to Checking the Product Label (page 215). Serial No. Example: XXXX000001 For details, refer to Checking the Product Label (page 215).
Page 214 Troubleshooting ● Feeding Issues Item Findings Paper type Main purpose of use Date of last cleaning Date of consumable replacement Touch screen status ● Image Quality Issues Item Findings Scanner driver and version Interface controller Operating system (Windows) Application Example: PaperStream Capture Scanning sides Example: front, back, both Resolution...
Page 215: Checking The Product Label
Troubleshooting Checking the Product Label This section explains about the product label on the scanner. The label is located on the place indicated in the following figure: Label (example): Shows the scanner information.
Page 216: Scanner Settings (Touch Screen)
Scanner Settings (Touch Screen) This section explains how to use the touch screen to configure the scanner settings. Setting Items The scanner settings can be changed in [Scanner Settings] on the screen that appears when you press in the lower right of the touch screen. This section shows a list of setting items that you can configure.
Page 217 Scanner Settings (Touch Screen) Setting Items Description Check connection (Ping) Check the communication status between the scanner (page 226) and the connected computer. Paper Source/Feeding Pre-Pick (page 227) Enable this to shorten the scanning time when (page 227) scanning continuously. Retry Paper Feeding Specify the number of feeding retries when a (page 227)
Page 218 Scanner Settings (Touch Screen) Setting Items Description Image Quality Mode To obtain an image quality that is close to the image (page 237) quality for scanning with fi-6130Z, set the image quality mode. Cleaning & Maintenance Cleaning cycle (page Specify the cleaning cycle for the scanner inside. (page 238) 238) Replacement of the Pick...
Page 219: How To Connect
Scanner Settings (Touch Screen) How to connect How to connect Specify a connection method for the scanner. ● Wi-Fi ● Wired LAN ● USB Continue with the Settings When [Continue with the Settings] is set to on, you can configure the necessary information for the connection after this setting.
Page 220: Power Management
Scanner Settings (Touch Screen) Power Management Startup mode Specify a startup mode for the scanner. ● Fast The scanner enters power saving mode by pressing the [Power] button for 2 seconds or more. The scanner can perform a scan immediately when it resumes from power saving mode. ●...
Page 221 Scanner Settings (Touch Screen) ● Disable Power Button Select this to use an AC power strip to control power supply for peripherals such as a scanner in accordance with the computer's power. The [Power] button on the scanner is not used to turn on/off the scanner. Enable USB Power You can configure the setting when selecting [Enable Power Button] and connecting the scanner and the computer via a USB cable.
Page 222: Scanner Name
Scanner Settings (Touch Screen) Scanner Name Scanner name Set a scanner name. Enter a scanner name within 64 characters. The following characters can be used for a scanner name: ● Alphanumerical characters ● Hyphen "-" ● Underscore "_" ● Space The space before the initial character or the end character is ignored even when it is entered.
Page 223: Network
Scanner Settings (Touch Screen) Network You can configure the setting when selecting [Wi-Fi] or [Wired LAN] for [How to connect]. Wi-Fi Configure the settings for Wi-Fi. You can configure the setting when selecting [Wi-Fi] for [How to connect]. Access Point Select a setting method when connecting via Wi-Fi.
Page 224 Scanner Settings (Touch Screen) DNS Server Enable When you set an IP address manually, specify a DNS server. [Enable] is set to off as the factory default. When [Enable] is set to on, specify the following items: ● Primary DNS ●...
Page 225 Scanner Settings (Touch Screen) PaperStream NX Manager Configure the settings for PaperStream NX Manager. Set this item to use PaperStream NX Manager. PaperStream NX Manager Enable Specify whether to use PaperStream NX Manager. [Enable] is set to off as the factory default. When [Enable] is set to on, specify the following items: ●...
Page 226 Scanner Settings (Touch Screen) [Enable] is set to off as the factory default. When [Enable] is set to on, specify the following items: ● Host Name/IP address ● Port Number The factory default setting is "20444". [Check connection] button Check if the scanner is connected to Scanner Central Admin Server. Network Encryption Specify whether to encrypt network communications.
Page 227: Paper Source/Feeding
Scanner Settings (Touch Screen) Paper Source/Feeding Pre-Pick Enable this to shorten the scanning time when scanning continuously. "Pre-pick" refers to feeding the next document into the ADF before ejecting the current document being scanned when scanning documents continuously. Enable [Enable] is set to on as the factory default. HINT ●...
Page 228 Scanner Settings (Touch Screen) - When a piece of paper is attached on a document, the length and position of the paper can be memorized, and set to ignore overlapping of documents. Set it in [Intelligent Multifeed Detection]. ● Check Length Detects overlapped documents according to the difference in length.
Page 229 Scanner Settings (Touch Screen) HINT This setting can also be configured in the scanner driver. Note that priority is given to the scanner driver setting. Multifeed Detection Area Specify an area to detect overlapped documents. Specify this item when [Check Overlapping (Ultrasonic)] or [Check Overlapping and Length] is selected for [Multifeed Detection].
Page 230 Scanner Settings (Touch Screen) ● For examples of the overlapping detection area settings, refer to Examples of the Settings for the Area to Detect the Overlapping of Documents (page 289). Intelligent Multifeed Detection Configure the setting to automatically ignore certain patterns of overlapped documents when the setting to detect overlapped documents is enabled.
Page 231 Scanner Settings (Touch Screen) When [When powering off] is set to on, keep overlap patterns upon turning the power off. Set this to on to use the same overlap patterns after turning the power on again. [When powering off] is set to off as the factory default. Overlap pattern [Clear] button Delete all the overlap patterns that have been memorized in the scanner.
Page 232: Paper Protection
Scanner Settings (Touch Screen) Paper Protection Paper Protection Configure the setting to detect feeding errors. This function detects feeding errors in the following cases: ● When the scanner detects a warped document caused by a feeding error ● When the scanner detects paper jam noise Paper jams due to feeding errors could damage or tear valuable documents.
Page 233 Scanner Settings (Touch Screen) ● Normal Detects paper jam noise with the optimum sensitivity level. This is the factory default setting. ● High Increases the sensitivity level to detect paper jam noise. Specify this to detect even slight paper jam noise. ATTENTION ●...
Page 234: Image
Scanner Settings (Touch Screen) Image Automatic Page Size Detection When the scanner is set to detect the paper size automatically, specify whether or not to optimize (round up/down) the fractional part of the scanned image. When the paper size is detected, there may be a fractional part of the scanned image compared to the standard paper size.
Page 235 Scanner Settings (Touch Screen) Left (mm) Specify the width of the left margin to fill in. The factory default setting is "0". (1): Top = 0 to 15 mm (2): Bottom = -7 to 7 mm (3): Right = 0 to 15 mm (4): Left = 0 to 15 mm (in 1 mm increments) ATTENTION...
Page 236 Scanner Settings (Touch Screen) Documents can be scanned without excluding any colors. For example, when scanning a document with black characters and a green frame, if you select green for the dropout color, only the black characters of the document are scanned. ●...
Page 237 Scanner Settings (Touch Screen) Magnification Magnification (%) Specify the magnification level for the feed direction. The specified value can range from -3.1 to +3.1% (in increments of 0.1). The factory default setting is "0.0". ATTENTION Normally, you should not have to modify anything as the factory default settings already use adjusted values.
Page 238: Cleaning & Maintenance
Scanner Settings (Touch Screen) Cleaning & Maintenance Cleaning cycle Specify the cleaning cycle for the scanner inside. The background color of the [After cleaning] counter in the [Consumable counters] screen changes to yellow when the counter reaches 95% of the specified value for this item, and to red when the counter reaches 100%.
Page 239: Usb
Scanner Settings (Touch Screen) The factory default setting is "20". Maintenance cycle Specify the maintenance and inspection cycle for the scanner that is performed by a service engineer. If the specified period has passed after the last maintenance and inspection date, the touch screen displays a notification on when you receive a [Maintenance] message.
Page 240: Restore Factory Defaults
Scanner Settings (Touch Screen) The factory default of the password is "password". New Password Enter a new password to change the current password. Confirm New Password Re-enter the password entered for [New Password] for confirmation to change the current password. Restore Factory Defaults Restore Factory Defaults Restore the scanner settings to the factory default.
Page 241: Scanner Settings (Software Operation Panel)
Scanner Settings (Software Operation Panel) This section explains how to use the Software Operation Panel to configure the scanner settings. Starting Up the Software Operation Panel The Software Operation Panel is installed together with the PaperStream IP driver. With this application, you can configure settings for operations of the scanner and management of the consumable parts.
Page 242 Scanner Settings (Software Operation Panel) Click [Start] menu → [fi Series] → [Software Operation Panel]. The Software Operation Panel icon is displayed in the menu that appears when you click in the notification area. To have the Software Operation Panel icon always displayed in the notification area, drag and drop the icon onto the notification area.
Page 243: Password Setting For The Software Operation Panel
Scanner Settings (Software Operation Panel) Password Setting for the Software Operation Panel By setting a password, the Software Operation Panel can run in [View Only mode] which allows users to only view the scanner settings. The scanner settings can be configured if no password is set. In order to prevent unnecessary changes to the settings, a password can be used to restrict user operations.
Page 244: Setting A Password
Scanner Settings (Software Operation Panel) Setting a Password Set a password in the following procedure. Right-click the Software Operation Panel icon in the notification area, and select [Password Setting] from the menu. The [Password setting] window appears. Enter a new password then again to confirm, and click the [OK] button. Up to 32 characters can be used for the password.
Page 245: Setting [View Only Mode]
Scanner Settings (Software Operation Panel) Setting [View Only mode] Set the Software Operation Panel to [View Only mode]. Set a password. For details, refer to Setting a Password (page 244). Right-click the Software Operation Panel icon in the notification area, and select [View Only mode] from the menu.
Page 246 Scanner Settings (Software Operation Panel) HINT In [View Only mode], a check mark appears next to [View Only mode] in the menu that is displayed by right- clicking the Software Operation Panel icon in the notification area.
Page 247: Exiting [View Only Mode]
Scanner Settings (Software Operation Panel) Exiting [View Only mode] Exit [View Only mode] on the Software Operation Panel in the following procedure. Right-click the Software Operation Panel icon in the notification area, and select [View Only mode] from the menu. The [Password setting] window appears.
Page 248 Scanner Settings (Software Operation Panel) The Software Operation Panel exits [View Only mode], and the scanner settings can now be changed. HINT When the Software Operation Panel exits [View Only mode], the check mark next to [View Only mode] disappears from the menu that is displayed by right-clicking the Software Operation Panel icon in the notification area.
Page 249: Changing The Password
Scanner Settings (Software Operation Panel) Changing the Password Change the password in the following procedure. Right-click the Software Operation Panel icon in the notification area, and select [Password Setting] from the menu. The [Password setting] window appears. Enter the current password and click the [OK] button. The [Password setting] window appears.
Page 250 Scanner Settings (Software Operation Panel) The password is set.
Page 251: Clearing The Password
Scanner Settings (Software Operation Panel) Clearing the Password Clear the password in the following procedure. Right-click the Software Operation Panel icon in the notification area, and select [Password Setting] from the menu. The [Password setting] window appears. Enter the current password and click the [OK] button. The [Password setting] window appears.
Page 252: Resetting The Password
Scanner Settings (Software Operation Panel) Resetting the Password If you forgot your password, reset it. Right-click the Software Operation Panel icon in the notification area, and select [Password Setting] from the menu. The [Password setting] window appears. Enter the default password which is "fi-scanner", and click the [OK] button. The [Password setting] window appears.
Page 253 Scanner Settings (Software Operation Panel) The password is set.
Page 254: Setting Items
Scanner Settings (Software Operation Panel) Setting Items The Software Operation Panel allows the configuration of the settings that are related to scanning documents or managing consumable parts for the scanner that is connected to the computer. The following lists are used for configuration. ●...
Page 255 Scanner Settings (Software Operation Panel) The [Offset] window appears. Items that can be configured in these windows are as follows: Setting Item Description Count The status of each consumable part can be viewed to determine (Checking/Clearing) when to replace or clean the consumables. When you have replaced or cleaned a consumable part, clear the corresponding counter.
Page 256: Device Setting 2
Scanner Settings (Software Operation Panel) Device Setting 2 Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 241). From the list on the left, select [Device Setting 2]. The settings that are currently configured in [Device Setting 2] are listed on the right of the window. HINT ●...
Page 257 Scanner Settings (Software Operation Panel) Setting Item Description Multifeed Configure the settings to detect overlapped documents during a scan. Page Edge Filler (ADF) Configure the settings to fill in the shadow or streaks around the edge of the scanned image. Dropout color You can exclude a color from being scanned by selecting either red, green, or blue (three primary colors).
Page 258 Scanner Settings (Software Operation Panel) Setting Item Description Image Quality Mode To obtain an image quality that is close to the image quality for scanning with fi-6130Z, set the image quality mode. Startup mode Specify a startup mode for the scanner.
Page 259: Settings Related To Sheet Counters
Scanner Settings (Software Operation Panel) Settings Related to Sheet Counters Checking the Sheet Counter The status of each consumable part can be viewed to determine when to replace or clean the consumables. The background color of the counter changes as it gets closer to the time to replace the consumables or to clean the scanner.
Page 260 Scanner Settings (Software Operation Panel) After cleaning Total number of sheets scanned after cleaning Brake Roller Number of sheets scanned after the brake roller is replaced Pick Roller Displays the number of sheets scanned after the pick roller is replaced. The factory default setting for each counter is "0".
Page 261: Clearing The Sheet Counters
Scanner Settings (Software Operation Panel) Clearing the Sheet Counters When you have replaced or cleaned a consumable part, clear the corresponding counter. Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 241). From the list on the left, select [Device Setting] and click the [Clear] button for [After cleaning] when cleaning is performed or click the [Clear] button for the consumable that you replaced.
Page 262: Messages For Cleaning Or Replacing Consumables
Scanner Settings (Software Operation Panel) Messages for Cleaning or Replacing Consumables The following message may appear on the computer while the scanner is in use. Example: Message for replacing consumables Example: Message for cleaning Check the message, and replace the consumable or perform cleaning accordingly. Note that, when this message appears, the touch screen displays a notification on for a message related to replacing the consumables or cleaning the scanner.
Page 263: Scanner Cleaning Cycle [Cleaning Cycle]
Scanner Settings (Software Operation Panel) Scanner Cleaning Cycle [Cleaning Cycle] Specify the cleaning cycle for the scanner inside. The background color of the [After cleaning] counter in [Device Setting] changes to yellow when the counter reaches the specified value for this item. You can also display a cleaning instruction message that is described in Messages for Cleaning or Replacing Consumables (page...
Page 264: Replacement Cycle Of Consumables [Life Counter Alarm Setting]
Scanner Settings (Software Operation Panel) Replacement Cycle of Consumables [Life Counter Alarm Setting] Specify the replacement cycle for the consumables. The background color of the counter for [Brake Roller] or [Pick Roller] in [Device Setting] changes to light yellow when the sheet count (after a consumable replacement) reaches 95% of the value specified for this setting and turns yellow when the sheet count reaches 100%.
Page 265: Settings Related To Scanning
Scanner Settings (Software Operation Panel) Settings Related to Scanning Adjusting the Position to Start the Scan [Offset Setting/ Vertical magnification Adjustment] When the output position of the scanned image is not correct or the image appears shortened/elongated (vertically), adjust the offset and the vertical magnification. ATTENTION Normally, you should not have to modify anything as the factory default settings already use adjusted values.
Page 266 Scanner Settings (Software Operation Panel) Adjust the level of offset/vertical magnification as needed. Offset Setting Unit Select [ADF (front)] or [ADF (back)] as the unit for an offset adjustment. The factory default setting is [ADF (front)]. Main Specify the horizontal (width) offset. The specified value can range from -2 to +2 mm (in increments of 0.5).
Page 267 Scanner Settings (Software Operation Panel) Vertical magnification Adjustment Unit The unit for a vertical magnification adjustment is fixed to [ADF]. Vertical magnification Adjustment Specify the vertical (length) magnification. The specified value can range from -3.1 to +3.1% (in increments of 0.1). The factory default setting is "0.0".
Page 268: Removing Shadows/Streaks That Appear Around Edges Of Images [Page Edge Filler (Adf)]
Scanner Settings (Software Operation Panel) Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (ADF)] Configure the settings to fill in the shadow or streaks around the edge of the scanned image. Depending on the condition of the documents that you scan, the shadow of a document may appear as black streaks on the edges of the scanned image.
Page 269 Scanner Settings (Software Operation Panel) The specified area is filled in white or black, according to the background color. (1): Top = 0 to 15 mm (2): Bottom = -7 to 7 mm (3): Right = 0 to 15 mm (4): Left = 0 to 15 mm (in 1 mm increments) ATTENTION...
Page 270: Configuring The Scan Setting To Drop Out Specified Colors When Scanning [Dropout Color]
Scanner Settings (Software Operation Panel) Configuring the Scan Setting to Drop Out Specified Colors When Scanning [Dropout color] You can exclude a color from being scanned by selecting either red, green, or blue (three primary colors). Documents can be scanned without excluding any colors. For example, when scanning a document with black characters and a green frame, if you select green for the dropout color, only the black characters of the document are scanned.
Page 271 Scanner Settings (Software Operation Panel) To drop out other colors, configure the setting in the scanner driver. For details, refer to the help for the scanner driver. HINT ● This is only available in black & white or grayscale mode. ●...
Page 272: Shortening The Scanning Intervals [Pre-Pick]
Scanner Settings (Software Operation Panel) Shortening the Scanning Intervals [Pre-Pick] Enable this to shorten the scanning time when scanning continuously. "Pre-pick" refers to feeding the next document into the ADF before ejecting the current document being scanned when scanning documents continuously. Start up the Software Operation Panel.
Page 273: Specifying The Number Of Retries For Paper Feeding [Number Of Paper Feeding Retries]
Scanner Settings (Software Operation Panel) Specifying the Number of Retries for Paper Feeding [Number of Paper Feeding Retries] Specify the number of feeding retries when a document is not fed from the ADF paper chute (feeder). Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 241).
Page 274: Feeding [Pick Speed]
Scanner Settings (Software Operation Panel) Feeding [Pick Speed] You can specify the timing of when document feeding is started. When overlapped documents or paper jams occur frequently, delaying the timing of document feeding may improve the performance. This setting is effective when you scan thin paper. Start up the Software Operation Panel.
Page 275: Cropping The Image Boundary [Autocrop Boundary]
Scanner Settings (Software Operation Panel) Cropping the Image Boundary [AutoCrop Boundary] When the scanner is set to detect the paper size automatically, specify whether or not to optimize (round up/down) the fractional part of the scanned image. When the paper size is detected, there may be a fractional part of the scanned image compared to the standard paper size.
Page 276 Scanner Settings (Software Operation Panel) HINT This setting is effective only for scanning images in black & white.
Page 277: Protecting The Documents From Being Damaged [Paper Protection]
Scanner Settings (Software Operation Panel) Protecting the Documents from Being Damaged [Paper Protection] Configure the setting to detect feeding errors. This function detects feeding errors in the following cases: ● When the scanner detects a warped document caused by a feeding error ●...
Page 278 Scanner Settings (Software Operation Panel) Feeding Accuracy & Noise Stops the scan when the scanner detects a warped document caused by a feeding error, or when the scanner detects paper jam noise. ATTENTION ● Note that the paper protection function is to prevent damages to documents, but the protection of all documents is not guaranteed.
Page 279: Specifying The Sensitivity Level For Paper Protection [Paper Protection Sensitivity]
Scanner Settings (Software Operation Panel) Specifying the Sensitivity Level for Paper Protection [Paper Protection Sensitivity] Specify the sensitivity level for detecting feeding errors when the paper protection function is enabled. Documents are warped and deformed or paper jam noise is made when documents are not being fed properly. Specify the sensitivity level for detecting deformed documents by warpage or feeding noise.
Page 280 Scanner Settings (Software Operation Panel) Normal Detects warped documents and paper jam noise with the optimum sensitivity. This is the factory default setting. High Increases the sensitivity level to detect warped documents or paper jam noise. Specify this to detect even slightly deformed documents by warpage or slight paper jam noise. HINT ●...
Page 281: Scanning At High Altitude [High Altitude Mode]
Scanner Settings (Software Operation Panel) Scanning at High Altitude [High Altitude Mode] Enable this mode to use the scanner at an altitude of 2,000 m or higher. Low atmospheric pressure at high altitudes may lower the accuracy in detections for overlapped documents with the ultrasonic sensor.
Page 282: Specifying The Image Quality For Scanning [Image Quality Mode]
Scanner Settings (Software Operation Panel) Specifying the Image Quality for Scanning [Image Quality Mode] To obtain an image quality that is close to the image quality for scanning with fi-6130Z, set the image quality mode. Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 241).
Page 283: Settings Related To The Detection For Overlapped Documents (Multifeed)
Scanner Settings (Software Operation Panel) Settings Related to the Detection for Overlapped Documents (Multifeed) Specifying a Method to Detect Overlapped Documents [Multifeed] Multifeed is an error that occurs when two or more sheets are overlapped and fed at once. Configure the settings to detect overlapped documents during a scan. Overlapped documents are detected with the ultrasonic sensor or according to the difference in length of the documents.
Page 284 Scanner Settings (Software Operation Panel) ● Specify an area to detect overlapped documents by the length from the leading edge of the document in the feeding direction. For details, refer to Specifying the Area to Detect Overlapped Documents [Document check area specification for Multifeed Detection] (page 286).
Page 285 Scanner Settings (Software Operation Panel) Otherwise, detect overlapping of documents by specifying an area on the document that does not include an area attached with paper in order to ignore the overlapping of documents for that area. HINT This setting can also be configured in the scanner driver. Note that priority is given to the scanner driver setting.
Page 286: Specifying The Area To Detect Overlapped Documents [Document Check Area Specification For Multifeed Detection]
Scanner Settings (Software Operation Panel) Specifying the Area to Detect Overlapped Documents [Document check area specification for Multifeed Detection] Specify an area to detect overlapped documents. Specify this item when [Check Overlapping(Ultrasonic)] or [Check Overlapping and Length] is selected for [Multifeed].
Page 287 Scanner Settings (Software Operation Panel) [Selected range] check box Select the check box to specify the detection range (colored in light pink) in the figure below. The check box is cleared for the factory default settings. Clearing this check box sets both start and end positions to "0", and overlapped documents are detected within the whole document.
Page 288 Scanner Settings (Software Operation Panel) HINT ● When the start and end positions are both "0", overlapped documents are detected in the whole document regardless of the setting for [Selected range]. ● To disable the detection of overlapped documents for the whole document, select [Disable] for [Selected range], and set the start position to "0"...
Page 289 Scanner Settings (Software Operation Panel) ■ Examples of the Settings for the Area to Detect the Overlapping of Documents Example 1 Setting details are as follows. Detection area: Specify the enabled area, Start: 50 mm, End: 200 mm Overlapping of documents is detected only within the light pink area. Example 2 Setting details are as follows.
Page 290 Scanner Settings (Software Operation Panel) Detection area: Specify the disabled area, Start: 0 mm, End: 300 mm Overlapping of documents is detected only within the light pink area. Example 3 (Bad Example) Setting details are as follows. Detection area: Specify the enabled area, Start: 100 mm, End: 102 mm...
Page 291 Scanner Settings (Software Operation Panel) Since the detection area (length) is less than 5 mm, overlapped documents cannot be detected accurately.
Page 292: Setting To Ignore Certain Overlap Patterns [Intelligent Multifeed Function]
Scanner Settings (Software Operation Panel) Setting to Ignore Certain Overlap Patterns [Intelligent Multifeed Function] Configure the setting to automatically ignore certain patterns of overlapped documents when the setting to detect overlapped documents is enabled. Note that you first need to specify [Check Overlapping (Ultrasonic)] or [Check Overlapping and Length] in the scanner driver and Specifying a Method to Detect Overlapped Documents [Multifeed] (page 283) on the Software...
Page 293 Scanner Settings (Software Operation Panel) HINT Eight of the most recent overlap patterns can be memorized when [Remember] in [Remember multifeed pattern at power-off] is enabled. Auto mode 2 Specify whether the length of the longest piece of paper attached on a document detected as overlapped documents is memorized as an overlap pattern.
Page 294: Settings Related To Waiting Time
Scanner Settings (Software Operation Panel) Settings Related to Waiting Time Waiting Time in Manual Feeding [Manual Feeding] Configure the settings when manually loading and scanning one sheet at a time. When you scan by manually loading one sheet at a time, you can specify the waiting time (interval) for loading the next document in the ADF paper chute (feeder).
Page 295 Scanner Settings (Software Operation Panel) ● When scanning a document folded in half, an envelope, or a multi-layered transfer paper one at a time manually 1. Slide the feed mode switch to the left to switch the feed mode to Manual Single Mode. 2.
Page 296: Waiting Time For The Scanner To Enter Power Saving Mode [Power Saving]
Scanner Settings (Software Operation Panel) Waiting Time for the Scanner to Enter Power Saving Mode [Power saving] Specify the waiting time before the scanner enters power saving mode. Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 241).
Page 297: Settings Related To Power On/Off And Start Up Of The Scanner
Scanner Settings (Software Operation Panel) Settings Related to Power On/Off and Start up of the Scanner Method of Turning the Scanner ON/OFF [Power SW Control] Specify whether or not to turn on/off the scanner by pressing the [Power] button on the scanner. Start up the Software Operation Panel.
Page 298 Scanner Settings (Software Operation Panel) In addition to the [Power] button on the scanner, turning on/off the computer can simultaneously turn on/off the scanner. Connecting/disconnecting a USB cable can turn on/off the scanner. ATTENTION Some types of computers and USB hubs keep supplying power to the USB bus even after the computer is turned off.
Page 299: Startup Mode Setting For The Scanner [Startup Mode]
Scanner Settings (Software Operation Panel) Startup Mode Setting for the Scanner [Startup mode] Specify a startup mode for the scanner. Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 241). From the list on the left, select [Device Setting 2] → [Startup mode]. Select a startup mode for the scanner.
Page 300: Settings Related To Scanner Maintenance
Scanner Settings (Software Operation Panel) Settings Related to Scanner Maintenance Detecting Vertical Streaks [Vertical Streak Detection] You can configure the settings for detecting dirt on the glass. Vertical streaks may appear on images if the glass is dirty. If [Enable] is selected for the vertical streak detection setting, the touch screen displays a notification on when you receive a [Clean glass!] message.
Page 301: Specifying The Sensitivity Level For Vertical Streak Detection [Vertical Streak Sensitivity]
Scanner Settings (Software Operation Panel) Specifying the Sensitivity Level for Vertical Streak Detection [Vertical Streak Sensitivity] Specify the sensitivity level to detect vertical streaks (dirt on the glass) when [Enable] is selected for [Vertical Streak Detection]. Adjust the sensitivity level according to how dirty the glass is. Start up the Software Operation Panel.
Page 302: Settings Related To Scanner Maintenance And Inspection Cycle [Maintenance And Inspection Cycle]
Scanner Settings (Software Operation Panel) Settings Related to Scanner Maintenance and Inspection Cycle [Maintenance and Inspection Cycle] Specify the maintenance and inspection cycle for the scanner that is performed by a service engineer. If the specified period has passed after the last maintenance and inspection date, the touch screen displays a notification on when you receive a [Maintenance] message.
Page 303: Appendix
Appendix Basic Specification Item Specification Scanner type ADF (Automatic Document Feeder) Manual feeding (Single/Continuous) is available with the ADF. Image sensor Color CCD × 2 (front, back) Light source White LED × 2 (front, back) Scanning area (width × Minimum size 50.8 ×...
Page 304 Appendix Item Specification Wi-Fi For details, refer to Specifications of Wi-Fi (page 304). Network protocol (wired LAN, Wi-Fi) IPv4 (*6), TCP, UDP, ICMP, DHCP, DNS HTTP/HTTPS Touch screen 4.3-inch TFT color touch screen Pressure-sensitive Contactless Smart Card Reader Communication mode ●...
Page 305 Appendix Item Specification Encryption WEP (64bit/128bit) WPA (TKIP/AES) WPA2 (AES) WPA-PSK (TLIP/AES) WPA2-PSK (AES) Simple setup Supports WPS2.0 (button/PIN code) (*3) *1:You need a wireless access point which supports the same standards as this scanner. *2:Depending on the country or region where the scanner is purchased, it may not work with a 5GHz SSID. Change the wireless access point setting to use a 2.4 GHz SSID.
Page 306: Installation Specification
Appendix Installation Specification Item Specification Outer dimensions (W × D × H) (*1) 300 × 202 × 170 mm/11.81 × 7.95 × 6.69 Installation space (W × D × H) (*2) 400 × 700 × 380 mm/15.75 × 27.56 × 14.96 in.
Page 307: Outer Dimensions
Appendix Outer Dimensions The outer dimensions are as follows: Unit: mm (in.)
Page 308: Scanner Options
Appendix Scanner Options Name Part No. Description Carrier Sheets PA03360-0013 Use this option to scan non-standard size documents such as photographs and clippings. Using the Carrier Sheets enable you to scan documents that can be damaged quite easily such as photographs, or documents that are difficult to load directly such as newspaper clippings.
Page 309: Uninstalling The Software
- PaperStream IP (ISIS) Bundle ● When uninstalling Network Setup Tool for fi-7300NX Select [Network Setup Tool for fi-7300NX]. Network Setup Tool for fi-7300NX is installed together with the PaperStream IP driver. ● When uninstalling Software Operation Panel Select [Software Operation Panel].
Page 310 Appendix Select [ABBYY FineReader for ScanSnap(TM)]. ● When uninstalling manuals Select [fi Series manuals for fi-7300NX]. ● When uninstalling Scanner Central Admin Agent Select [Scanner Central Admin Agent]. ● When uninstalling fi Series Online Update Select [fi Series Online Update].
Page 311: Contact For Inquiries
For other inquiries regarding the scanner, refer to the following web page: http://imagescanner.fujitsu.com/g-support.html If the solution to your problem cannot be found on the above web page, refer to the contact information for your Fujitsu office on the following web page: http://imagescanner.fujitsu.com/warranty.html ●...

Fujitsu fi-7300NX Operator's Manual

Introduction

Manuals

Trademarks

Manufacturer

Safety Information

Symbols Used in this Manual

Abbreviations Used in this Manual

Arrow Symbols in this Manual

Screen Examples in this Manual

Notice

Scanner Overview

Main Features

Operating Methods

Parts and Functions

Icons on the Touch Screen

Scanner Setup

When Connecting the Scanner Via Wi-Fi

When Connecting the Scanner Via a Wired LAN

When Connecting the Scanner to the Computer Via a USB Cable

Checking the Network Connection for the Scanner

Installing Software

Turning the Power ON/OFF

Basic Operations

Login/Logout (Using Paperstream NX Manager)

Entering and Resuming from Power Saving Mode

Opening/Closing the ADF

Setting up the ADF Paper Chute (Feeder)

Setting up the Stacker

How to Perform a Basic Scan

Using an Image Scanning Application on the Computer

Using an Image Scanning Application Started on the Touch Screen

Using a Job (with Paperstream NX Manager)

How to Load Documents

Loading Documents

Documents for Scanning

Various Ways to Scan

Scanning Documents with Different Widths

Scanning Documents Folded in Half

Scanning Documents such as Envelopes or Multi-Layered Transfer Paper

Scanning Photographs and Clippings

Scanning Long Page Documents

Feeding Documents Manually

Configuring Not to Detect Certain Overlap Patterns

Disabling the Paper Protection Function

Counting the Number of Documents

Daily Care

Cleaning Materials

Location and Frequency

Cleaning the Outside of the Scanner

Cleaning the Inside of the Scanner (ADF) with Cleaning Paper

Cleaning the Inside of the Scanner (ADF) with a Cloth

Cleaning the Carrier Sheet

Replacing the Consumables

Consumables and Replacement Cycles

Replacing the Brake Roller

Replacing the Pick Roller

Troubleshooting

When a Paper Jam Occurs

Errors

Paper Feeding Error

Cover Open Error

Internal and Optical Errors

Overrun Error

Chip Error

Motor Circuit Error

Sensor Error

Communication Related Errors

Other Errors

Connection Test Result

Troubleshooting

Before You Contact the Scanner Service Provider

Checking the Product Label

Scanner Settings (Touch Screen)

Setting Items

How to Connect

Power Management

Scanner Name

Network

Paper Source/Feeding