Page 1 PUB. DIE-0539-000 Digital Cinema Camera Instruction Manual...
Page 2: Safety Instructions
Safety Instructions Be sure to read these instructions in order to operate the product safely. Follow these instructions to prevent injury or harm to the operator of the product or others. WARNING Denotes the risk of serious injury or death. •...
Page 3 CAUTION Denotes the risk of injury. • Strap is intended for use on the body only. Hanging the strap with any product attached on a hook or other object may damage the product. Also, do not shake the product or expose the product to strong impacts. This may cause injury or damage to the product.
Page 5: Table Of Contents
Table of Contents Safety Instructions 2 Preparing Recording Media 43 Compatible Recording Media 43 1. Introduction 9 Inserting a CFexpress Card 44 About this Manual 9 Removing a CFexpress Card 44 Conventions Used in this Manual 9 Inserting and Removing an SD Card 45 Supplied Accessories 10 Initializing Recording Media 46 Before Using the Camera 11...
Page 6 Tracking a Specific Subject 87 Recorded 110 Image Stabilization 88 Using Metadata 111 Zoom 89 Setting a User Memo Created with Canon XF Onscreen Markers, Zebra Patterns and False Utility 111 Color 90 Entering Slate Information About the Displaying Onscreen Markers 90...
Page 7 4. Customization 119 Connecting to an External Monitor or Recorder 143 Assignable Buttons 119 Using the SDI OUT Terminal 143 Custom Picture Settings 123 Using the MON. Terminal 144 Selecting Custom Picture Files 123 Using the HDMI OUT Terminal 144 Preset Picture Settings 123 Selecting the Video Output’s Scan Mode 145 Renaming Custom Picture Files 124...
Page 8 IP Streaming 170 Browser Remote: Controlling the Camera from a Network Device 172 Starting Browser Remote 172 Using Browser Remote 174 8. Additional Information 179 Menu Options 179 Displaying the Status Screens 191 Troubleshooting 201 List of Messages 207 Handling Precautions 212 Maintenance/Others 215 Optional Accessories 216 Specifications 218...
Page 9: Introduction
- “RAW” refers to the data recorded using Cinema RAW Light. • Illustrations in the manual show the Canon EOS C500 Mark II camera with a Canon EF 50mm f/1.4 USM lens attached. • Photographs in the manual are simulated pictures taken with a still camera. Some screenshots have been...
Page 10: Supplied Accessories
Supplied Accessories Supplied Accessories The following accessories are supplied with the camera. LM-V2 LCD Monitor LA-V2 LCD Attachment Unit Handle Unit GR-V1 Camera Grip* (incl. grip attachment ring) Microphone Holder BP-A60 Battery Pack CG-A20 Battery Charger CA-CP200 B Compact Power Adapter (incl.
Page 11: Before Using The Camera
Supplied Accessories Before Using the Camera • Before making important recordings for the first time, make test recordings using the video configuration(s) you plan to use to check that the camera operates correctly. Should it fail to operate correctly, refer to Troubleshooting (A 201).
Page 12: Names Of Parts
Names of Parts Names of Parts Camera 14 15 9 Q switch 1 Tape measure hook and focal plane mark 2 MAGN. (magnification) button (A 82)/ Set to CAMERA to turn on the camera or to OFF Assignable button Camera 1* to turn it off.
Page 13 Names of Parts (illumination) button 7 Air intake vent (A 61) Turns on/off the illumination of the buttons on the 8 Card compartment cover (A 44, 45) camera’s left and back sides. This is convenient 9 CFexpress card release buttons: for CFexpress for night time or black-out operation.
Page 14 Names of Parts 1 USB terminal 8 Camera grip attachment thread/Rosette (A 41) For connecting the optional GP-E2 GPS Receiver. Compliant with ARRI rosettes. 2 Exhaust ventilation outlet (A 61) 9 GRIP (camera grip connection) terminal (A 41) 3 Audio level switches for CH1 (top) and CH2 10 Audio level dials for CH1 (top) and CH2 (bottom) (bottom) (A 104) (A 104)
Page 15 Names of Parts EF lens mount 1 Front tally lamp (A 51) 6 EF lens mount index (A 37) 2 VIDEO terminal (A 29) 7 Lens release button (A 37) 3 Lens mount fixation bolts 8 EF lens lock pin 4 PUSH AUTO IRIS (momentary automatic aperture) 9 ONE-SHOT AF (focus automatically once) button button (A 74)/...
Page 16 Names of Parts 1 Expansion unit connector 12 TIME CODE terminal (A 96, 97) For connecting the optional EVF-V50 OLED 13 REMOTE A terminal (A 118) Electronic Viewfinder, EU-V1 Expansion Unit 1 or For connecting the optional RC-V100 Remote EU-V2 Expansion Unit 2. Controller or commercially available remote 2 Expansion unit connector cover controllers.
Page 17 Names of Parts 1 Tape measure hook 11 Sockets for tripod’s anti-rotation pin Use the hook to accurately measure the distance (5 mm (0.20 in.) deep, x2) from the focal plane. For tripods with 1/4"-20 mounting screws. 2 Screw holes for 1/4"-20 mounting screws 12 M4 screws for expansion unit connector cover (9 mm (0.35 in.) deep, x6) 13 Strap mounts...
Page 18: Lm-V2 Lcd Monitor
Names of Parts LM-V2 LCD Monitor 1 LCD panel with touch screen (A 29, 31) 7 DISP (display) button (A 53, 57)/ 2 FUNC (main functions) button (A 66)/ Assignable button LCD LM-V1/V2 2 (A 119) 8 LCD monitor’s position alignment mark Í (A 29) Assignable button LCD LM-V1/V2 1 (A 119) 3 MENU button (A 34, 119) 9 Screw holes for 1/4"-20 screws...
Page 19: La-V2 Lcd Attachment Unit
Names of Parts LA-V2 LCD Attachment Unit (A 29) 1 LCD monitor fixation bolt 7 Pivot B 2 Base 1 8 Base 2 3 Sockets for the microphone holder (A 42) 9 Locking knob 4 Cable clamp 10 LCD monitor mount 11 LCD monitor’s position alignment mark Í...
Page 20: Gr-V1 Camera Grip
Names of Parts GR-V1 Camera Grip (A 41) At the time of purchase, the camera grip is pre-attached to the camera. 1 Control dial (A 70, 73) 4 Joystick (A 34) 2 REC (start/stop recording) button (A 51) 5 FOCUS GUIDE button (A 81)/ 3 Grip belt Assignable button Camera Grip 1 (A 119) Adjust the grip belt so that you can reach the REC...
Page 21: Handle Unit
Names of Parts Handle Unit (A 29) 1 Screw holes for 1/4"-20 screws 5 Rear accessory mount with socket for 1/4"-20 (6 mm (0.24 in.) deep, x4) screws (8.8 mm (0.35 in.) deep) 2 Front accessory mount with socket for 1/4"-20 6 Locking knob screws (8.8 mm (0.35 in.) deep) 7 Rear mounting hole (through-hole)
Page 22: 4K And Higher Resolutions: Workflow Overview
4K and Higher Resolutions: Workflow Overview 4K and Higher Resolutions: Workflow Overview The following illustrates the typical workflow for 5.9K/4K recording with this camera. Recording Post-production 4K recording Full-quality data SDI OUT / External HDMI OUT recorder terminal output 5.9K/4K recording (RAW), Full-quality 4K recording (XF-AVC data...
Page 23: Color Grading With The Aces Workflow
4K and Higher Resolutions: Workflow Overview Color Grading with the ACES Workflow You can perform color grading using ACES2065-1, the color encoding system defined by the Academy of Motion Picture Arts and Sciences. This workflow allows you to perform on-set color grading* while continuing to shoot.
Page 24 4K and Higher Resolutions: Workflow Overview...
Page 25: Preparations
Preparations Preparing the Power Supply You can power the camera using a battery pack or the DC IN 12V terminal. Even when a battery pack is attached, if a power source is connected to the DC IN 12V terminal, the camera will not draw power from the battery pack.
Page 26 Preparing the Power Supply NOTES • We recommend charging the battery pack in temperatures between 10 ºC and 30 ºC (50 ºF and 86 ºF). Outside the temperature range of 0 ºC to 40 ºC (32 ºF to 104 ºF), charging will not start. •...
Page 27: Using The Dc In 12V Terminal
Preparing the Power Supply Checking the Remaining Battery Charge When the camera is turned on, you can check the approximate remaining battery usage time (in minutes) by looking at any recording/playback screen or the [B System Setup] status screen (A 196). You can also check the approximate charge level on the battery pack itself.
Page 28 Preparing the Power Supply NOTES • If the power supplied to the camera is at or below the level set for the power level warning (A 189), the camera will not start recording. If the power supply’s voltage falls below the level necessary to operate the camera while recording, recording will stop and the camera will turn off.
Page 29: Preparing The Handle Unit And Lcd Monitor
(A 40) and to the Cinema EOS System Expansion User Guide (PDF file), available for download from your local Canon website. Attaching the Handle Unit 1 Slide the mounting base at the bottom of the handle unit into the camera’s top accessory shoe and gently push it all the way...
Page 30 Preparing the Handle Unit and LCD Monitor 6 Connect the LCD monitor to the camera’s VIDEO terminal using the supplied UN-5 Unit Cable. • Align the Í marks on the cable’s plugs and terminals. 7 Put the cable though the LCD attachment unit’s cable clamp.
Page 31: Adjusting The Lcd Monitor
Preparing the Handle Unit and LCD Monitor 7 Connect the LCD monitor to the camera’s VIDEO terminal using the supplied UN-5 Unit Cable. • Align the Í marks on the cable’s plugs and terminals. • If necessary, adjust the position of the cable so that it does not get in the picture or obstruct the view.
Page 32: Removing The Lcd Monitor And Lcd Attachment Unit
Preparing the Handle Unit and LCD Monitor NOTES • Based on the LCD monitor’s position, you can invert the image displayed on the screen. Repeatedly pressing the MIRROR button will change the displayed image in the following order: Image inverted horizontally Image inverted vertically Image inverted horizontally and vertically Original image.
Page 33: Date, Time And Language Settings
Date, Time and Language Settings Date, Time and Language Settings Setting the Date and Time You will need to set the date and time on the camera before you can start using it. The [Date/Time] screen will appear automatically when the camera’s clock is not set. 1 Select the desired time zone and move to the next field.
Page 34: Using The Menus
Using the Menus Using the Menus Many of the camera’s functions can be adjusted from the menu that opens after pressing the MENU button. In CAMERA mode, you can also register frequently used menu settings in a customized menu (My Menu) for easy Menu Options access.
Page 35: Using The Customized Menus (My Menu)
Using the Menus 3 Press SET (press the SET button or press the joystick itself). • You can also push the joystick down to move the cursor to the list of menu items. 4 Select the desired menu item ([Language ], in the example) and then press SET.
Page 36 Using the Menus Rearranging Menu Settings 1 Select > [¥ My Menu] > [Edit] > [Move]. 2 Select the menu setting you want to move. • The ] icon will appear next to the setting you selected to move. 3 Move the menu setting to the desired position and press SET. Removing Menu Settings 1 Select >...
Page 37: Preparing The Lens
Preparing the Lens Preparing the Lens As much as possible, attach and remove the lens quickly and in a clean environment free of dust. Refer also to the instruction manual of the lens used. IMPORTANT • When attaching/removing a lens, avoid direct sunlight or strong light sources. Also, be careful not to drop the camera or lens.
Page 38: Updating The Firmware Of An Ef Lens
You can update the lens firmware of the EF lens attached to the camera. For details about firmware updates for EF lenses, visit your local Canon website. 1 Download the lens firmware update file from the Canon website and save it on an SD card. Insert the SD card containing the lens firmware update into the camera (A 45).
Page 39: In-Camera Lens Correction
• If correction data is not available, [Periph. Illum. Corr.] or [Chromatic Aberr. Corr.] will appear grayed out. Visit your local Canon website and check if there is correction data available for the lens you are using. If so, download the necessary update package, update the camera’s firmware version and repeat the procedure from the beginning.
Page 40: Preparing Other Accessories
Your camera is incredibly versatile and allows you to build the shooting configuration that best fits your needs and shooting conditions. In addition to the supplied accessories, Canon offers a variety of optional accessories that expand the functionality of the camera (A 216). For details about accessories compatible with this camera, please download the Cinema EOS System Expansion User Guide (PDF file), available from your local Canon website.
Page 41: Removing And Attaching The Camera Grip
Preparing Other Accessories Removing and Attaching the Camera Grip The camera grip comes originally attached to the camera. You can remove it and replace it with the thumb rest when a minimal configuration is necessary. Removing the Camera Grip 1 Turn off the camera. 2 Unscrew the camera grip’s locking screw and gently detach the grip.
Page 42: Attaching The Microphone Holder
Preparing Other Accessories Attaching the Microphone Holder 1 Attach the microphone holder to the LCD attachment unit. 2 Use a commercially available Phillips head (“crosshead”) screwdriver to secure it firmly with the supplied M4 bolts.
Page 43: Preparing Recording Media
CFexpress cards compliant with CFexpress 2.0 Type B specifications. However, it may not be possible to record on the card depending on the camera mode and bit rate used. For details about CFexpress cards tested for use with this camera, visit your local Canon website. SD cards...
Page 44: Inserting A Cfexpress Card
Preparing Recording Media Inserting a CFexpress Card 1 Slide the card compartment cover switch all the way in the direction of the arrow. • The card compartment cover will open to the left. 2 Insert the card straight, with the label facing the back of the camera (the side with the battery compartment) all the way into one of the CFexpress card slots.
Page 45: Inserting And Removing An Sd Card
Preparing Recording Media Inserting and Removing an SD Card 1 Wait until the SD CARD access indicator is off or is illuminated in green. 2 Slide the card compartment cover switch all the way in the direction of the arrow. •...
Page 46: Initializing Recording Media
Preparing Recording Media Initializing Recording Media Initialize cards when you use them with this camera for the first time. You can also initialize a card to permanently delete all the recordings it contains. 1 Select > [Æ Recording/Media Setup] > [Initialize Media]. 2 Select [CFexpress A], [CFexpress B] or [SD Card].
Page 47: Relay Recording And Double Slot Recording
Preparing Recording Media Relay Recording and Double Slot Recording In CAMERA mode, the camera features two convenient recording methods that can be used when both CFexpress card slots contain a card: relay recording and double slot recording. Relay Recording This function allows you to continue recording on the other card without interruption when the card you are using becomes full.
Page 48: Recovering Clips
Preparing Recording Media Recovering Clips Some actions, such as suddenly turning off the camera or removing the card while data is being recorded, can cause data errors in the recorded clip. In MEDIA mode, you may be able to recover clips with corrupted data using the following procedure.
Page 49: Adjusting The Black Balance
Adjusting the Black Balance Adjusting the Black Balance In CAMERA mode, you can have the camera adjust the black balance automatically when ambient temperature changes considerably or if there is a noticeable change in a true black video signal. 1 Attach the body cap to the lens mount and set the camera to CAMERA mode. •...
Page 50 Adjusting the Black Balance...
Page 51: Recording
Recording Recording Video and Photos Recording This section explains the basics of recording clips* and photos. For details on recording audio, refer to Audio (A 99). * “Clip” refers to a single movie unit recorded with a single recording operation. You can also include metadata with the clip. Recording Power indicator/ rear tally lamp...
Page 52 • 8 appears at the top right of the screen and the photo is recorded on the SD card. • The SD CARD access indicator will illuminate in red. IMPORTANT • Be sure to save your recordings regularly, especially after making important recordings. Canon shall not be liable for any loss or corruption of data. NOTES NOTES •...
Page 53: Onscreen Displays
Recording Video and Photos Onscreen Displays Refer to this section for an explanation of the various screen displays that appear in CAMERA mode. You can use the custom display function ( 184) to turn off individual onscreen displays if they are not required. The menu item that controls each display is given in the following tables (1: indicates a menu item under [Custom Display 1] and 2: indicates a menu item under [Custom Display 2]).
Page 54 Recording Video and Photos Left side of the screen Icon/Display Description Custom Display 0000 mm Approximate focal length of the lens. 1: [Focal Length] Focus mode (A 79). 1: [Focus Mode] Face AF (A 86). Image stabilization (A 88). 1: [Digital Image Stabilization] Image stabilization disabled (the function is activated on the camera but turned off on the lens).
Page 55 Recording Video and Photos Icon/Display Description Custom Display Double slot recording (A 47). 2: [Recording Mode] Recording operation Ü STBY, Clip recording: record standby, recording. S&F STBY, Slow & fast motion recording (A 114): record standby, recording. Ü S&F PRE STBY, Pre-recording (A 116): record standby, recording.
Page 56 Recording Video and Photos Icon/Display Description Custom Display Audio limiter (A 105). 2: [Audio Level Indicator] Audio level meter (A 104). × Headphone volume (A 135). – Date/time 2: [Date/Time] Bottom and center of the screen Icon/Display Description Custom Display A001C001 to Z999D999 Clip identification.
Page 57: Selecting The Onscreen Display Level
Recording Video and Photos Selecting the Onscreen Display Level You can press the DISP button to change the onscreen display level and control the amount of information shown over the image. In CAMERA mode, you can customize each display level individually. Press the DISP button to select the desired display level.
Page 58 Recording Video and Photos Peripheral Border Display You can apply the peripheral border display to all display levels in CAMERA mode. With the peripheral border display, the camera’s image is reduced slightly so the onscreen displays are shown mostly around it and not on top of it, partially hiding it.
Page 59: Setting A Card's Volume Label
Options [Canon]: The volume label of CFexpress and SDXC cards will be “CANON” regardless of the clip file name settings. [Canon + Metadata]: The volume label of CFexpress and SDXC cards will be “CANONX999” where “X” represents the camera index and “999”...
Page 60 1 Select > [Æ Recording/Media Setup] > [Metadata] > [User Defined] > [Change]. • To reset the user-defined field to [CANON], select [Reset] instead. 2 Enter the desired text string using the data entry screen (A 60). Using the data entry screen 1 Select the first character or digit and then press SET to move to the next.
Page 61: Using The Fan
Recording Video and Photos Using the Fan The camera uses a cooling fan to lower the camera’s internal temperature. In CAMERA mode, you can change the fan’s operation mode and speed. In MEDIA mode, the fan runs at all times but you can select its speed. Setting the Fan’s Operation in CAMERA Mode 1 Select >...
Page 62: Video Configuration: Video Format, Sensor Mode
Video Configuration: Video Format, Sensor Mode, System Frequency, Resolution and Frame Rate Video Configuration: Video Format, Sensor Mode, System Frequency, Resolution and Frame Rate In CAMERA mode, you can set the video configuration used for primary clips with the following procedures. Select the video format, sensor mode, resolution (frame size), system frequency and frame rate settings that best match your creative needs.
Page 63: Selecting The Frame Rate
Video Configuration: Video Format, Sensor Mode, System Frequency, Resolution and Frame Rate Selecting the Frame Rate When shooting RAW clips, the frame rate will determine also the color depth. Refer to the following table. This procedure is not necessary when the system frequency is set to 24.00 Hz. 1 Select >...
Page 64 Video Configuration: Video Format, Sensor Mode, System Frequency, Resolution and Frame Rate System frequency/Frame rate Sensor mode Resolution Color sampling Bit rate* 50.00 Hz 24.00 Hz 50.00P 50.00i 25.00P 24.00P Ü 810 Mbps – – – 4096x2160 Ü Ü 410 Mbps –...
Page 65: Proxy Clips (Simultaneous Recording)
Proxy Clips (Simultaneous Recording) Proxy Clips (Simultaneous Recording) In CAMERA mode, while recording a RAW primary clip on a CFexpress card, you can simultaneously record the same scene as a proxy clip (XF-AVC format) on the SD card. Because proxy clips have smaller files, they are suitable for offline editing.
Page 66: Direct Setting Mode (Func Button)
Direct Setting Mode (FUNC Button) Direct Setting Mode (FUNC Button) In CAMERA mode, you can adjust main camera functions—shutter speed, ISO speed/gain, aperture and white balance—using the FUNC button (direct setting mode). This section will explain the basic operation of the direct setting mode.
Page 67: Shutter Speed
Shutter Speed Shutter Speed In CAMERA mode, you can set the shutter speed according to the shooting conditions. For example, you may want to set slower shutter speeds in darker environments. The camera offers the following modes. You can also perform this function remotely using Browser Remote on a connected network device (A 172, 175).
Page 68: Changing The Shutter Speed Mode And Value
Shutter Speed Changing the Shutter Speed Mode and Value 1 Select > [ Camera Setup] > [Shutter Mode] > Desired shutter speed mode. 2 For [Speed] only: Select > [ Camera Setup] > [Shutter Increment] > [1/3 stop] or [1/4 stop]. 3 Adjust the shutter speed, angle value or clear scan frequency using the direct setting mode (A 66).
Page 69: Iso Speed/Gain
The minimum sensitivity needed to obtain the recommended dynamic range depends on the gamma curve component of the [Gamma/Color Space] setting in the custom picture file (A 126). [Canon Log 2], [Canon Log 3], or [PQ]: ISO 800 / 12 dB gain [HLG] or [BT.709 Wide DR]: ISO 400 / 6 dB gain [BT.709 Normal]: ISO 160 / –2 dB gain...
Page 70: Changing The Iso Speed Or Gain Value
ISO Speed/Gain Changing the ISO Speed or Gain Value 1 Select > [ Camera Setup] > [ISO/Gain] > [ISO] or [Gain]. 2 Depending on your previous selection, select > [ Camera Setup] > [ISO Increment] (ISO speed) or [Gain Increment] (gain). 3 Select the desired option.
Page 71: Nd Filter
ND Filter ND Filter In CAMERA mode, using the ND filter allows you to open up the aperture to obtain a shallower depth of field even when recording in bright surroundings. You can also use the ND filter to avoid the soft focus caused by diffraction when using small apertures.
Page 72: Aperture
Aperture Aperture In CAMERA mode, you can affect the brightness of your recordings or change the depth of field by adjusting the aperture. Depending on the lens used, the aperture value displayed may differ (F value or T value) and available aperture values will vary as well.
Page 73: Using The Control Dial
Aperture Using the Control Dial You can also adjust the lens’s aperture value using the control dial on the camera or the one on the camera grip. By default, the function of both control dials is set to [Iris]. You can select the function assigned to each control dial independently.
Page 74: Momentary Automatic Aperture - Push Auto Iris
Aperture Momentary Automatic Aperture - Push Auto Iris During manual aperture, you can press the PUSH AUTO IRIS button to have the camera temporarily take control and adjust the aperture automatically for an optimal exposure. This function is not available when slow & fast motion recording is activated. 1 Select >...
Page 75: Exposure Compensation - Ae Shift
Aperture Exposure Compensation - AE Shift Use AE shift to compensate the exposure that was set using automatic aperture, in order to darken or lighten the image. You can also perform this function remotely using Browser Remote on a connected network device (A 172, 175).
Page 76: White Balance
White Balance White Balance In CAMERA mode, the camera uses an electronic white balance process to calibrate the picture and produce accurate colors under different lighting conditions. The camera offers the following ways to set the white balance. You can also perform this function remotely using Browser Remote on a connected network device (A 172, 175).
Page 77: Color Temperature/Preset White Balance
White Balance Å 4 Press the button. • The Å A or Å B icon will flash quickly. • Make sure the gray card or white object fills the screen until the procedure is completed. • Once the icon stops flashing, the procedure is completed. The setting is retained even if you turn off the camera.
Page 78: Auto White Balance (Awb)
White Balance Auto White Balance (AWB) The camera constantly adjusts the white balance automatically to achieve an appropriate level. The camera will adjust the white balance if the light source changes. 1 Press the WB button. • The camera will enter the direct setting mode (A 66) with the white balance mode icon highlighted.
Page 79: Focus
Focus Focus In CAMERA mode, the camera offers the following ways to focus, depending on the lens used. The camera incorporates Dual Pixel CMOS AF technology for advanced autofocus performance with compatible lenses. Refer to the list of compatible lenses and functions that can be used (A 225). You can also adjust the focus remotely using Browser Remote on a connected network device (A 172, 174).
Page 80: Manual Focus
Focus Required settings on EF Cinema lenses and broadcast lenses To adjust the focus from the camera, you will need to change the focus mode using the controls on the lens. Required settings vary depending on the lens. Refer to the following table and the instruction manual of the lens used.
Page 81 Focus Using the Focus Assistance Functions In order to focus more accurately, you can use the following focus assistance functions: Dual Pixel Focus Guide, an onscreen guide that shows you if the selected subject is in focus; peaking, which creates a clearer contrast by emphasizing the outlines of the subject;...
Page 82 Focus Peaking The camera offers two peaking levels. 1 Press the PEAKING button. • The peaking icon (J or K) appears on the left of the screen and outlines (contour lines) in the image that are in focus will be shown highlighted. •...
Page 83: One-Shot Af
Focus One-Shot AF In this focus mode, you will focus manually in most situations but still have the option to have the camera focus automatically only once on the subject inside the AF frame. You can change the size and position of the AF frame.
Page 84: Continuous Af
• When using autofocus with compatible EF lenses, you can change various aspects of the autofocus function with the following settings. Visit your local Canon website for the latest information. > [v Camera Setup] > [Apply AF Speed Limit] to select whether the selected AF speed is applied at all times or only while recording.
Page 85: Changing The Af Frame Size And Position
Focus AF Lock While using continuous AF or AF-Boosted MF, you can lock the focus on a certain subject and then move the camera to change the composition. To use AF lock, you must set an assignable button to [AF Lock] in advance. 1 Set an assignable button to [AF Lock] (A 119).
Page 86: Face Detection
Focus Face Detection When the face detection function is activated, the camera will detect people’s faces. When there are a number of people in the picture, one person will be determined to be the main subject but you have the option to select a different person as the main subject.
Page 87: Tracking A Specific Subject
Focus • The camera may mistakenly detect the faces of non-human subjects. In such case, turn face detection off. • If you set an assignable button to [Face Detection] (A 119), you can press the button to turn the function on and off.
Page 88: Image Stabilization
Image Stabilization Image Stabilization In CAMERA mode, you can use the image stabilizer to compensate for camera shake and achieve steadier shots. The image stabilizer is more effective at wider angles and the effect is reduced the more you approach the telephoto end.
Page 89: Zoom
Zoom Zoom In CAMERA mode, you can use the camera to zoom when an EF Cinema/broadcast lens compatible with zoom operation (A 225) or an EF lens integrated with an optional PZ-E1 Power Zoom Adapter is attached to the camera. You can also zoom remotely using Browser Remote on a connected network device (A 172, 174).
Page 90: Onscreen Markers, Zebra Patterns And False Color
Onscreen Markers, Zebra Patterns and False Color Onscreen Markers, Zebra Patterns and False Color In CAMERA mode, using onscreen markers allows you to make sure your subject is correctly framed and is within the appropriate safe area. Zebra patterns help you identify areas that are overexposed. The false color overlay allows you to check if the exposure is correct.
Page 91 Onscreen Markers, Zebra Patterns and False Color Center Marker / Horizontal Marker / Grid Marker 1 Select > [A Assistance Functions] > [Center Marker], [Horizontal Marker] or [Grid Marker] > Desired marker color. • Select [Off] to turn off the marker. 2 For [Center Marker] only: Select >...
Page 92: Displaying Zebra Patterns
Onscreen Markers, Zebra Patterns and False Color Displaying Zebra Patterns The camera has a zebra pattern function that shows black and white diagonal stripes over areas that are overexposed. There are two types of zebra patterns and you can display both simultaneously.
Page 93: Setting The Time Code
Setting the Time Code Setting the Time Code In CAMERA mode, the camera generates a time code signal and records it with the recorded clips. The time code signal can be output from the SDI OUT terminal, MON. terminal, TIME CODE terminal (A 97) or HDMI OUT terminal.
Page 94: Selecting Drop Or Non-Drop Frame
Setting the Time Code Selecting Drop or Non-Drop Frame When the frame rate is set to 59.94P, 59.94i or 29.97P, you can select between a drop frame (DF) or non-drop frame (NDF) time code, depending on how you plan to use your recordings. With all other frame rates, the time code is set to non-drop frame (NDF) and cannot be changed.
Page 95: Setting The User Bit
Setting the User Bit Setting the User Bit In CAMERA mode, you can set a user bit composed of the date or the time of recording or an identification code consisting of 8 characters in the hexadecimal system. There are sixteen possible characters: the numbers 0 to 9 and the letters A to F.
Page 96: Synchronizing With An External Device
Synchronizing with an External Device Synchronizing with an External Device In CAMERA mode, you can use the camera’s TIME CODE terminal to synchronize this camera’s time code to an external signal. Using the same external time code signal with multiple cameras allows you to set up a multi- camera recording.
Page 97: Time Code Signal Output
Synchronizing with an External Device NOTES NOTES • Synchronize the camera’s time code with an external time code signal that matches the camera’s system frequency. Use a 24-frame time code signal when the frame rate is set to 23.98P or 24.00P, a 25-frame time code signal when it is set to 25.00P, 50.00i or 50.00P and a 30-frame time code signal for other frame rates.
Page 98: Reference Video Signal Output
Synchronizing with an External Device • If the external Genlock signal is incorrect, the synchronization may not be stable. In such case, the recorded time code may be incorrect. Reference Video Signal Output After changing the function of the optional EU-V1’s or EU-V2’s G-LOCK/SYNC OUT terminal, you can use the camera’s video signal as a reference sync signal (tri-level HD signal) to synchronize an external device to this camera.
Page 99: Recording Audio
Recording Audio Recording Audio The camera features 4-channel linear PCM audio recording and playback. The sampling frequency is 48 kHz and the audio sampling bit depth is 24 bit. You can record audio using the INPUT terminals (commercially available analog microphones, analog line-in audio sources, AES/EBU digital audio sources), the MIC terminal (commercially available microphones) or the built-in monaural microphone*.
Page 100 Recording Audio Audio source Menu settings Recorded audio channels/audio sources selection switches [CH1/CH2] [CH3/CH4] [CH2 Input] INPUT 1 INPUT 2 INPUT 1 terminal INPUT 2 terminal AES/EBU (digital audio) (digital audio) – AES/EBU LINE, MIC, INPUT 1 terminal INPUT 2 –...
Page 101 Recording Audio Audio source Menu settings Recorded audio channels/audio sources selection switches [CH1/CH2] [CH3/CH4] [CH2 Input] INPUT 1 INPUT 2 Built-in Built-in INPUT 2 terminal – AES/EBU microphone microphone (digital audio) (mono) (mono) Built-in Built-in [INPUT INPUT 2 – AES/EBU microphone microphone –...
Page 102: Connecting An External Microphone Or External Audio Input Source To The Camera
Recording Audio NOTES NOTES • If the V-mount battery is removed while using the EU-V2’s INPUT 3 / INPUT 4 terminals, the audio inputs recorded on CH3/CH4 will change automatically to INPUT 1 and INPUT 2, respectively. • You can press the AUDIO STATUS button to display only the [¡...
Page 103: Setting The Audio Input Type For The Input 1/Input 2 Terminals
Recording Audio Setting the Audio Input Type for the INPUT 1/INPUT 2 Terminals Using the INPUT 1/INPUT 2 terminals, you can record audio independently from a microphone or audio input source. INPUT 1 / INPUT 2 switches Set the INPUT 1 or INPUT 2 switch to AES/EBU (digital audio), (audio source selection) LINE (analog audio device) or MIC (analog microphone).
Page 104: Adjusting The Audio Recording Level
Recording Audio Recording the Same Analog Audio Input to Two Channels By default, when using analog audio sources (line in or microphone) connected to the INPUT terminals, each audio input is recorded to a separate audio channel (INPUT 1 to CH1 and INPUT 2 to CH2). If necessary (for example, as an audio backup recording), you can record the same analog audio source connected to the INPUT 1 terminal to both audio channels, CH1 and CH2.
Page 105: Advanced Audio Input Settings
Recording Audio Audio Level Adjustment for CH3, CH4 or CH3/CH4 1 Select > [¡ Audio Setup] > [Audio Rec Level CH3], [Audio Rec Level CH4] or [Audio Rec Level CH3/CH4] > [Automatic] or [Manual]. • If you selected [Automatic], the rest of the procedure is not necessary. If you selected [Manual], continue the procedure to set the audio recording level.
Page 106: Monitoring The Audio With Headphones
Recording Audio Microphone Attenuator (INPUT Terminals) You can activate the external microphone’s attenuator (20 dB). The setting is applied when one of the audio channels in the [¡ Audio Setup] status screen is set to [INPUTx MIC] or [INPUTx MIC+48] (where “x” indicates the number of the corresponding INPUT terminal (1 to 4)).
Page 107: Colors Bars/Audio Reference Signal
Colors Bars/Audio Reference Signal Colors Bars/Audio Reference Signal In CAMERA mode, you can have the camera generate color bars and a 1 kHz audio reference signal and output them from the following terminals. Color bars are not available when the main recording format is set to RAW. ×...
Page 108: Video Scopes
Video Scopes Video Scopes The camera can display a simplified waveform monitor or a vectorscope to check your recordings. The selected video scope is displayed on the screen and can be output to other monitoring devices as well. Displaying a Video Scope Press the WFM button to turn the video scope on/off.
Page 109: Configuring The Vectorscope
Video Scopes Options for [Vertical Scale for HDR] [IRE]: Displays the video scope in IRE units. [PQ/HLG]: For HDR-PQ images, displays the video scope in nits (cd/m ). For such images, the narrow range’s (video range) waveform monitor is displayed. For HDR-HLG images, the Y axis shows a relative-index value between 0.0 and 1.0.
Page 110: Adding Marks To Clips In Camera Mode
Adding Marks to Clips in CAMERA Mode Adding Marks to Clips in CAMERA Mode In CAMERA mode, only when the main recording format is set to XF-AVC, you can add marks to primary clips to set them apart. While recording, you can add shot marks (!) to flag an important shot or frame. After recording a clip, you can add an OK mark ($) or check mark (%) to help you identify particular clips.
Page 111: Using Metadata
Setting a User Memo Created with Canon XF Utility Before you can add a user memo, you must first install Canon XF Utility (A 152). Next, create the user memo and then save it to an SD card. Once you insert the SD card in the camera and select the user memo, it will be added to clips you record.
Page 112: Entering Slate Information About The Recording
Using Metadata Entering Slate Information About the Recording You can enter scene and take information to help identify the recording later on. Æ Select > [ Recording/Media Setup] > [Metadata] > [Scene] or [Take] > [Change]. • Enter the desired text using the keyboard screen (A 36). •...
Page 113: Reviewing A Recording
Reviewing a Recording Reviewing a Recording If you set an assignable button to [Review Recording] in advance, you can review all or part of the last clip recorded even with the camera set to CAMERA mode. 1 Set an assignable button to [Review Recording] (A 119). 2 Select >...
Page 114: Special Recording Modes
Special Recording Modes Special Recording Modes In CAMERA mode, the camera features the following special recording modes. Slow & fast motion recording: This mode allows you to change the shooting frame rate to achieve a slow motion or fast motion effect during playback. Pre-recording: The camera will start recording a few seconds before you press the REC button.
Page 115 Special Recording Modes 1 Press the S&F button. • Slow & fast motion recording is activated. [S&F STBY] appears at the top of the screen and the shooting frame rate appears next to the frame rate setting (the playback frame rate). 2 Press the S&F FPS button and select the desired shooting frame rate using the joystick or SELECT dial.
Page 116: Pre-Recording
Special Recording Modes Pre-recording When pre-recording is activated, the camera starts recording continuously onto a temporary memory (approx. 3 seconds) so when you press the REC button, the clip will contain also a few seconds of video and audio recorded before you pressed the button. Pre-recording is available only for XF-AVC primary clips.
Page 117: Using Anamorphic Lenses
Using Anamorphic Lenses Using Anamorphic Lenses You can attach an anamorphic lens to the camera and set the anamorphic desqueeze ratio used to display the image from the camera on monitoring devices while shooting or during playback. 1 To apply the anamorphic desqueeze to individual video outputs, select >...
Page 118: Using The Optional Rc-V100 Remote Controller
Using the Optional RC-V100 Remote Controller Using the Optional RC-V100 Remote Controller You can connect the optional RC-V100 Remote Controller to the camera’s REMOTE A terminal in order to control the camera (including advanced recording functions) from a distance. The remote controller lets you turn the camera on, navigate the menus and remotely control the aperture and shutter speed, change picture-related settings like the knee and sharpness, and more.
Page 119: Customization
Customization Assignable Buttons The camera offers a number of buttons to which you can assign various functions (assignable buttons). Assign often-used functions to the buttons you find most convenient to personalize the camera to your needs and preferences. You can find 15 assignable buttons on the camera’s body, 2 assignable buttons on the LCD monitor and one assignable button on the camera grip.
Page 120 Assignable Buttons NOTES • You can check the [ Assignable Buttons] status screens (A 194) to see what functions are currently assigned to each button. • You can reset only the functions assigned to the assignable buttons, without affecting other camera settings, with the >...
Page 121 Assignable Buttons CAMERA MEDIA Function name Description mode mode [LUT: All] Turns on/off the application of the selected LUT to all monitoring devices. [LUT: VIDEO Term.], [LUT: EVF-V50], Turns on/off the application of the selected LUT only to the LCD monitor, an Ü...
Page 122 Assignable Buttons CAMERA MEDIA Function name Description mode mode [Headphones +], Ü Ü Increases/reduces the headphone volume, respectively. [Headphones –] Switches the audio channels output from the × (headphone) terminal and the Ü Ü [Monitor Channels] built-in speaker. Ü Ü [Audio Level Indicator] Turns the audio level meter on/off.
Page 123: Custom Picture Settings
C1: [BT.709] BT.709] on a TV monitor. [Canon Log 2 / These settings use Canon Log 2 gamma and require post-production processing. C2: [LOG2] C.Gamut] They achieve superior gradation in the shadows (dark areas of the image). These settings use Canon Log 3 gamma and require post-production processing.
Page 124: Renaming Custom Picture Files
- There are also other LUTs available that can be applied for processing in post-production. For the latest information on available LUTs, please visit your local Canon website. • About changing custom picture related settings using the optional RC-V100 Remote Controller - When an optional RC-V100 Remote Controller is connected to the camera, you can press the remote controller’s CUSTOM PICT.
Page 125: Editing A Custom Picture File's Settings
Custom Picture Settings Editing a Custom Picture File’s Settings 1 Select a custom picture file (A 123). 2 Select > [ Custom Picture] > [Edit File]. 3 Select a setting you wish to change and select the desired option. • Refer to Available Custom Picture Settings (A 126) for details on the various settings.
Page 126: Available Custom Picture Settings
These settings correct the color cast in blacks. These settings are not available when the gamma [Master Black Blue] curve component of the [Gamma/Color Space] setting is set to one of the [Canon Log 2] or [Canon Log 3] options.
Page 127 Custom Picture Settings Menu items Options / Additional information [Black Gamma] [Level] –50 to +50 (±0) [Range], [Point] –20 to +50 (±0) [Point] These settings control the lower part of the gamma curve (dark areas of the image). These settings [Level] are only available when the gamma curve component of the [Gamma/Color Space] setting is set to one of the [BT.709 Normal] options.
Page 128 Custom Picture Settings Menu items Options / Additional information [Limit] –50 to +50 (±0) Restricts how much sharpness is applied. [Noise Reduction] [Spatial Filter] [Off], 1 to 12 (1) Reduces noise by applying a soft focus-like effect on the entire picture. When set to a value other than [Off], afterimages are not produced but the whole image will have a softer look.
Page 129 Determines how the camera handles video signals exceeding 100%. This setting is not available when the gamma curve component of the [Gamma/Color Space] setting is set to one of the [Canon Log 2], [Canon Log 3], [PQ] or [HLG] options. [Through]: Leave the signal unchanged.
Page 130: Saving And Loading Menu Settings
Saving and Loading Menu Settings Saving and Loading Menu Settings After you adjust settings in the various menus, you can save those settings in the camera or on an SD card. You can load those settings at a later date or on another C500 Mark II camera so that you can use that camera in the same way.
Page 131: Playback
Playback Playback This section explains how to play back clips and photos with the camera. For details on playing back recordings Connecting to an External Monitor or Recorder using an external monitor, refer to (A 143). Clip Index Screen When you set the camera to MEDIA mode, a clip index screen will appear.
Page 132 Playback 1 Key lock (A 12) 10 Clip thumbnail 2 Shot mark (A 138) 11 Clip number / Total number of clips 3 $ mark/% mark (A 137) 12 Recording date (month and day only) and time 4 Orange selection frame 13 Clip’s start time code 5 Clip identification (camera index, reel number and 14 Clip duration...
Page 133: Playing Back Recordings
Playback Playing Back Recordings 1 In the index screen, select the thumbnail of the desired recording and then press the Ò button. • Clips: Playback will start from the selected clip until the last clip in the index screen. • Photos: The selected photo will be displayed. 2 Use the joystick and buttons on the camera to control the playback.
Page 134: Onscreen Displays During Clip Playback
Playback Onscreen Displays During Clip Playback You can press the DISP button on the LCD monitor to change the information displayed during playback (A 58). 9 10 11 21 22 1 Key lock (A 12) 9 Frame rate (A 63) 2 Fan operation (A 61) and temperature warning 10 Custom picture file embedded (A 125)
Page 135: Clip Playback Controls
Playback Clip Playback Controls The following playback types are available using the joystick and onscreen joystick guide. You can press the DISP button to show/hide the joystick guide. Playback type Operation During playback, push the joystick up or down. Fast playback Repeat to increase the playback speed to approximately 5x →...
Page 136: Clip/Photo Operations
Clip/Photo Operations Clip/Photo Operations You can perform various operations on the clip selected in the index screen using the clip menu. Available options will depend on the type of recording selected. The only operation available for photos is [Delete] (A 138) so the following table shows only clip menu options. Clip menu options Index screen Menu item...
Page 137: Adding $ Marks Or % Marks
Clip/Photo Operations 1 Key lock (A 12) 11 Clip file name (A 59) 2 Thumbnail of the selected clip 12 Compression, bit rate and resolution (A 62) 3 Clip geotagged with GPS information 13 Frame rate (A 63) 14 Shot mark (A 138) and $ mark / % mark 4 Thumbnail of the previous clip 5 Thumbnail of the next clip (A 137)
Page 138: Deleting $ Marks Or % Marks
Clip/Photo Operations NOTES • A clip cannot have both an $ mark and % mark at the same time. When you add a % mark to a clip with an $ mark, the $ mark will be deleted. Similarly, when you add an $ mark to a clip with a % mark, the % mark will be deleted.
Page 139: Deleting The User Memo And Gps Information From A Clip
Clip/Photo Operations Deleting the User Memo and GPS Information from a Clip 1 Select the desired clip in the [XF-AVC] or [XF-AVC Proxy] index screen. 2 Press SET (clip menu) and select [Delete User Memo] > [OK]. • The user memo and GPS information that were recorded in the selected clip’s metadata are deleted.
Page 140 Clip/Photo Operations...
Page 141: External Connections
External Connections Video Output Configuration The video signal output from the SDI OUT terminal, MON. terminal and HDMI OUT terminal, depends on the clip’s video configuration and on various menu settings. The camera cannot output signals to the MON. terminal and HDMI OUT terminal simultaneously and will select the active output terminal automatically.
Page 142: Mon. Terminal / Hdmi Out Terminal Video Output Configuration (Recording/Playback)
Video Output Configuration MON. Terminal / HDMI OUT Terminal Video Output Configuration (Recording/Playback) Main recording video configuration / Video output configuration Output settings Configuration of the clip played back (YCbCr 4:2:2, 10 bit signal) MON. HDMI OUT HDMI OUT Video format Frame rate Resolution Scan mode...
Page 143: Connecting To An External Monitor Or Recorder
Connecting to an External Monitor or Recorder Connecting to an External Monitor or Recorder When you connect the camera to an external device, be it a monitor (to monitor the recording or for playback) or an external video recorder (for recording), use the terminal on the camera that matches the one you wish to use on the external device.
Page 144: Using The Mon. Terminal
Connecting to an External Monitor or Recorder Using the MON. Terminal The digital signal that is output from the MON. terminal includes the video signal, audio signal, time code signal, recording command, metadata and clip file name information. You can also output various assistance displays (onscreen displays, markers, etc.) in order to check them also on an external monitor.
Page 145: Selecting The Video Output's Scan Mode
Connecting to an External Monitor or Recorder • The time code will not be output from the HDMI OUT terminal in the following cases. - In MEDIA mode. - When the video output signal is 720x480 / 59.94P or 720x576 / 50.00P. Selecting the Video Output’s Scan Mode When using external devices that support only interlaced scanning, you can change the scan mode of the video signal output from the MON.
Page 146: Selecting The Output Range
You can select the output range of video signals output from the various terminals to determine how the image levels are mapped to code values. Moreover, you can select the setting independently for Canon Log output and for HDR output.
Page 147: Applying A Lut To Video Outputs
Available LUTs depend on the [Gamma/Color Space] setting in the custom picture file (A 126). Available LUTs [Gamma/Color Space] [PQ] [HDR Assist.] [BT.709] [BT.2020] [DCI] [ACESproxy] [HLG] (1600%/400%) [Canon Log 2 / C.Gamut], Ü Ü Ü Ü Ü Ü [Canon Log 3 / C.Gamut] Ü Ü Ü...
Page 148: Adjusting The Color Quality For Hlg Output
Applying a LUT to Video Outputs Options Output Settings with LUT applied Applied LUT Description Gamma curve Color space BT.709 LUT for viewing on the LCD screen and external monitors compatible with BT.709 [BT.709] BT.709 Wide DR specifications. BT.709 LUT for viewing on external monitors compatible with ITU-R BT.2020 standards, [BT.2020] BT.2020 Wide DR...
Page 149: User Luts
Applying a LUT to Video Outputs User LUTs You can register in the camera up to four LUT files (.cube format) created with Blackmagic Design’s DaVinci Resolve as user LUTs and apply them to video outputs/screens in the same way as preset LUTs. You can adjust the output color space and range of user LUTs.
Page 150 Applying a LUT to Video Outputs NOTES • The camera supports 3D LUT files (.cube format) created with Blackmagic Design’s DaVinci Resolve in 33 grid format. Save LUT files in the root directory of the SD card. • The following LUT files are not supported. - Files 2 MB and larger.
Page 151: Audio Output
Audio Output Audio Output The camera can output audio from the SDI OUT terminal, MON. terminal, HDMI OUT terminal, × (headphone) terminal or speaker*. When recording or playing back clips recorded with 4-channel audio, you can select which audio channels are output from the HDMI OUT terminal, headphones and speaker. * Only monaural output is available for the speaker.
Page 152: Working With Clips On A Computer
Saving XF-AVC Clips Use Canon XF Utility to save and organize XF-AVC clips on a computer. You can use the Canon XF plugins to easily use clips directly from Avid non-linear editing (NLE) software. The software and plugins are available as free downloads from your local Canon website.
Page 153: Network Functions
(Wi-Fi) networks. Canon cannot provide support regarding network configurations. IMPORTANT • Canon shall not be liable for any loss of data or damage resulting from incorrect network configuration or settings. Additionally, Canon shall not be liable for any loss or damage caused by the use of network functions.
Page 154: Using Networks
Using Networks Using Networks Using a Wi-Fi Network You can connect the camera in Infrastructure mode, using an access point (wireless router etc.), or in Camera Access Point mode, directly to a network device. The type of connection you can use, depends on the network function you wish to use (A 153).
Page 155: Configuring Connection Settings
Configuring Connection Settings Configuring Connection Settings To connect to a network you will need to define in advance a connection setting (SET), which is a combination of one or two communication settings (networks, NW) and one or two network function settings (MODE). You can save in the camera up to 25 individual communication settings and function settings, and up to 20 combinations of connection settings (SET1 to SET20).
Page 156: Adding A New Connection Setting Using The Wizard
Configuring Connection Settings Adding a New Connection Setting Using the Wizard This section uses a connection to a Wi-Fi network using the WPS push button method as an example. Refer to the instruction manual of the access point for details about the location and operation of the WPS button. 1 Select >...
Page 157: Function Settings
Configuring Connection Settings Function Settings Function Settings: FTP Transfer This section continues the connection settings wizard (A 156). In the function settings you will configure the FTP server settings and other settings related to the handling of folders and files. If necessary, consult the network administrator in charge of the FTP server.
Page 158 Configuring Connection Settings Function Settings: IP Streaming This section continues the connection settings wizard (A 156). In the function settings you will configure the streaming video bit rate and resolution, the protocol used and the receiver’s settings. 1 Select [Create New Func. Setting]. •...
Page 159 Configuring Connection Settings [RTSP+RTP]: This setting uses the RTSP (real time streaming) protocol to control the streaming server (camera) in real time and the RTP protocol for the broadcast over IP. With the RTSP protocol, the receiver can control when to start and stop the broadcast. * A decoder compatible with FEC error correction is required.
Page 160: Other Connection Methods
Configuring Connection Settings Other Connection Methods Ethernet Settings 1 In the [Network Type] screen, select [Ethernet 2 Make sure the Ethernet cable is correctly connected (A 154) and select [Setup with Network Connection]. • Select [Setup without Network Connection] to only configure the settings, without connecting to the network.
Page 161 Configuring Connection Settings Both configuration methods 10 When the confirmation message appears, select [OK] to continue to configure the function settings. • Continue with one the following procedures to configure the selected function’s settings. FTP transfer (A 157), Browser Remote (A 159) 11 Before you can save the connection setting, connect the network device to the camera.
Page 162: Checking And Changing Connection Settings
Configuring Connection Settings 3 When the confirmation message appears, press SET to continue to configure the function settings. • The communication settings are saved to an [NW] file. • Continue with one the following procedures to configure the selected function’s settings. FTP transfer (A 157), IP streaming (A 158), Browser Remote (A 159) SSID/Authentication Mode Input 1 In the [Select a network] screen, select [Enter SSID/Authentication Method].
Page 163 Configuring Connection Settings Changing Settings using the Wizard 1 Select > [ Network Settings] > [Connection Setting] > Desired connection setting ([SET1] to [SET20]) > [Change with Wizard]. 2 Select the desired network function and then follow the wizard as described in the previous procedure (from step 3, A 156) and make any changes as necessary.
Page 164: Configuring The Camera's Ip Address Manually
Configuring Connection Settings Configuring the Camera’s IP Address Manually You can configure the camera’s IP address manually. If necessary, consult the network administrator to obtain the relevant information. The settings displayed will change depending on the network function selected. 1 In the [IP Address Settings (IPv4)] screen, select [Manual Setting]. 2 Select [IP Address] and [Subnet Mask] and enter the desired addresses using the data entry screen (A 60).
Page 165 Configuring Connection Settings • User settings and the HTTP port number are the same as those set using the wizard (A 159). • You can select [Port No. (HTTP)] or [Port No. (HTTPS)] to change the port numbers used for each connection.
Page 166: Configuring Ipv6 Settings
Configuring Connection Settings Menu item Setting options and additional information [IP Streaming] [Protocol]* [UDP], [RTP], [RTP+FEC], [RTSP+RTP] [Destination Server]*, [Dest. Port No.]*, [FEC Port No.]* [FEC Interval] 10 to 100 (intervals of 5) [RTSP: User Name]*, [RTSP: Password]* [Video Output Conf.]* [9Mbps/1920x1080 59.94P], [4Mbps/1920x1080 59.94P], [9Mbps/1920x1080 50.00P], [4Mbps/1920x1080 50.00P], [9Mbps/1920x1080 59.94i], [4Mbps/1920x1080 59.94i], [9Mbps/1920x1080 50.00i], [4Mbps/1920x1080 50.00i],...
Page 167: 802.1X Authentication
Configuring Connection Settings • Only one root certificate can be read onto the camera at a time. Save the root certificate file on the card in advance. • If you transfer files using FTPS transfer with a self-signed certificate, you may not be able to trust the destination server.
Page 168: Checking The Network's Status
Checking the Network’s Status Checking the Network’s Status Unless you selected to configure a connection setting offline (without connecting to the network), immediately after configuring a new connection setting, the camera will connect to the network automatically and the selected function settings will be activated. The icons displayed on the screen will indicate the type of network selected and the connection status.
Page 169: Ftp File Transfer
FTP File Transfer FTP File Transfer In MEDIA mode, you can transfer XF-AVC clips from the camera to another device connected to the network, using the FTP protocol. The following explanations assume that the FTP server is on, ready and correctly configured. Transferring a Single Clip 1 Connect the camera to the desired network and activate the network functions ( 168).
Page 170: Ip Streaming
* Only 2 channels. You can select which two channels to stream over IP. ** This can be a dedicated video transfer device or decoder software on a computer. For details about compatible decoders, please visit your local Canon website. Configuration of video streamed over IP...
Page 171 IP Streaming • When using IP streaming together with the Browser Remote function, you may experience stuttering issues in the streamed video or audio. When the two functions are used simultaneously, it is not recommended to log out from and then reconnect to Browser Remote. •...
Page 172: Browser Remote: Controlling The Camera From A Network Device
* For details about compatible devices, operating systems, Web browsers, etc., please visit your local Canon website. ** White balance, ISO speed/gain, shutter speed, ND filter, aperture, focus and zoom.
Page 173 Browser Remote: Controlling the Camera from a Network Device Camera’s nickname and lens information Network connection indicator 5 To change the application’s language, select [ ] > [Language H] > Desired language. • Most buttons and controls emulate physical controls on the camera and are labeled in English only, regardless of the language selected.
Page 174: Using Browser Remote
Browser Remote: Controlling the Camera from a Network Device Using Browser Remote The Browser Remote application has two screens: [v] the main screen for controlling the camera remotely in recording mode and [ ] the metadata screen. The screen displayed will be different depending on the user information used to log in.
Page 175 Browser Remote: Controlling the Camera from a Network Device 5 Lens information 6 Live view screen Shows the camera’s live view image. 7 Browser Remote screen selection ([Full] user only) Touch [v] to open the main remote recording screen, or [ ] to open the metadata screen (A 177).
Page 176 Browser Remote: Controlling the Camera from a Network Device 29 [ONE-SHOT AF] button / [AF Lock] button When the focus mode (A 176) is set to [One-Shot], touch to focus automatically once. When the focus mode is set to [Continuous] or [AF-Boosted MF], touch to lock the current focus. Touch again to resume the previous focus mode.
Page 177 Browser Remote: Controlling the Camera from a Network Device Browser Remote Settings Tab 1 Language selection Changes the language used for controls in the [ ] (metadata input) screen and for error messages. Still, most of the application’s controls emulate physical buttons on the camera and appear in English only, regardless of the language selected.
Page 178 Browser Remote: Controlling the Camera from a Network Device Activate] button Touch the button to give priority to the metadata entered in this screen when recording clips. This overrides the metadata read from a file saved on the SD card. 4 [Overwrite Previous] button After recording a clip: Touch [Overwrite Previous] to send the metadata entered in this screen to the camera, replacing any metadata embedded in the last clip recorded.
Page 179: Additional Information
Additional Information Menu Options Using the Menus For details about how to select an item, refer to (A 34). For details about each function, see the reference page or the explanation accompanying the menu entry. Setting options in boldface indicate default values.
Page 180 Menu Options Menu item Setting options and additional information [AF Speed] –7 to +2 (0) (A 84) [AF Response] –3 to +3 (0) (A 84) [Focus Control] [Camera], [Lens] Determines the signal path used to adjust the focus. [Camera]: Use the default setting for most cases. [Lens]: You can adjust the focus using an accessory connected to the lens but you will not be able to use the camera’s autofocus functions or an optional RC-V100 Remote Controller connected to the camera to adjust the focus.
Page 181 (A 59) [Reel Number], [Clip Number] [001] to [999] (A 59) [User Defined] User defined string up to 5 characters ([CANON]) (A 60) [Scene], [Take] Scene description up to 16 characters / Take description up to 8 characters (A 112) [Lens Squeeze] [x2.0], [x1.3], [Off]...
Page 182 File names • File names follow the pattern “IMG_xxxx.jpg” (photos) where xxxx represents the photo number (0001 to 9999). [Volume Label] [Canon], [Canon + Metadata] (A 59) The default value depends on the country/region of purchase. [¡ Audio Setup] menu...
Page 183 Menu Options Menu item Setting options and additional information [Headphone Volume] [Off], 1 to 15 (8) (A 135) [Speaker Volume] [Off], 1 to 15 (8) In MEDIA mode only, this setting is an alternative way to adjust the built-in speaker's volume (A 135). [Monitor Channels] [CH1/CH2], [CH1/CH1], [CH2/CH2], [CH1+2/CH1+2], [CH3/CH4], [CH3/CH3], [CH4/CH4], (A 151)
Page 184 Menu Options Menu item Setting options and additional information [Anamorphic: Video Term.], [On], [Off] (A 117) [Anamorphic: EVF-V50], [Anamorphic: MON./HDMI] [Anamorphic Desqueeze] [Lens Squeeze Factor], [x2.0], [x1.3] (A 117) [Desqueeze for S&F] [Reduced Display], [Off] (A 117) [B&W Image: Video Term.], [On], [Off] [B&W Image: EVF-V50], These settings display the image captured by the camera in black &...
Page 185 [Reset All User LUTs] – [User LUT Info] – [Range: SDI OUT], [Range: MON.] (A 146) [During Canon Log Output] [Full Range], [Narrow Range] [During HDR Output] [Full Range], [Narrow Range] [Range: HDMI] [During Canon Log Output] [Full Range Priority], [Narrow Range]...
Page 186 Menu Options [A Assistance Functions] menu Menu item Setting options and additional information [Focus Guide] [On], [Off] (A 81) [Focus Guide 2nd Frame] [On], [Off] [Peaking: Video Term.], [On], [Off] (A 82) [Peaking: EVF-V50], [Peaking: MON./HDMI] [Peaking] [Peaking 1], [Peaking 2] (A 82) [Peaking 1] [Color]...
Page 187 Menu Options Menu item Setting options and additional information [Markers: Video Term.], [On], [Off] (A 90) [Markers: EVF-V50], [Markers: MON./HDMI] [Center Marker] [Yellow], [Blue], [Green], [Red], [Black], [Gray], [White], [Off] (A 91) [Center Marker Type] [Cross 1], [Cross 2], [Dot 1], [Dot 2] [Horizontal Marker], [Grid Marker] [Yellow], [Blue], [Green], [Red], [Black], [Gray], [White], [Off] [Aspect Marker]...
Page 188 Menu Options Assignable Buttons] menu Following are the default settings for each assignable button. For a complete list of the functions that can be assigned, refer to the detailed table (A 120). Menu item Setting options and additional information [Camera] 1: [Magn.: VIDEO Term.], 2: [Peaking: All], 3: [Zebra: All], 4: [WFM: All], 5: [LUT: All], 6: [ISO/Gain], 7: [Shutter], 8: [Slow &...
Page 189 Menu Options Menu item Setting options and additional information [Set Time Code] [00:00:00:00] to [23:59:59:29] (59.94 Hz recordings), [23:59:59:24] (A 93) (50.00 Hz recordings), or [23:59:59:23] (24.00 Hz recordings) [TC In/Out] [In], [Out] (A 96, 97) [User Bit Recording Mode] [Internal], [External] (A 96) [User Bit Type]...
Page 190 Menu Options Menu item Setting options and additional information [Reset Hour Meter] – The camera has two “hour meters” – the first keeps track of total operation time and the second keeps track of operation time since the last time the second hour meter was reset with this function. This setting is available only in CAMERA mode.
Page 191: Displaying The Status Screens
Displaying the Status Screens Displaying the Status Screens You can use the status screens to check the camera’s various settings. You can also output the status screens to an external monitor. 1 Set an assignable button to [Status] (A 119). 2 Press the assignable button to open the status screens.
Page 192 Displaying the Status Screens [/] status screens (CAMERA mode only) 1 Custom picture file name (A 123) 2 Custom picture settings (A 126)
Page 193 Displaying the Status Screens [v Camera Setup] status screens (CAMERA mode only) 1 ISO speed/Gain (A 69) 6 White balance (A 76) Selected mode, extended range, ISO increment Shockless white balance, auto white balance and gain increment (AWB) response 2 Aperture (A 72) 7 In-camera lens correction (A 39) Iris increment, fine increment, aperture correction Peripheral illumination, chromatic aberration...
Page 194 Displaying the Status Screens Assignable Buttons] status screens Current functions of the assignable buttons (A 119) 1 On the camera’s body 5 On the optional EU-V2 Expansion Unit 2 2 On the camera grip 6 On the optional EVF-V70 OLED Electronic 3 On the LM-V2 (supplied) or LM-V1 (optional) LCD Viewfinder Monitor...
Page 195 Displaying the Status Screens [¡ Audio Setup] status screens When you press the AUDIO STATUS button, the status screens displayed are the same except that you can press the joystick to open the [¡ Audio Setup] menu. CAMERA mode: MEDIA mode: 1 Audio source input, audio level adjustment mode 5 Audio format and audio bit depth used for and audio level indicator for each audio channel...
Page 196 Displaying the Status Screens [B System Setup] status screens 1 HDMI OUT terminal status (A 144): Signal type Information about the Canon battery pack (A 25) (HDMI/DVI), video output, frame rate, audio 6 Remaining recording time output 7 Remaining charge level (visual bar) 2 MON.
Page 197 Displaying the Status Screens [Æ Recording/Media Setup] status screens 1 Recording media information (CFexpress card A, 5 Scene and take information (A 112) CFexpress card B, SD card) 6 Unique material identifier (UMID) code (A 181): Visual bar, total capacity, used (recorded) space, country, organization, user available space 7 Custom picture file embedded with XF-AVC clips...
Page 198 Displaying the Status Screens Network Settings] status screens Network connection used (A 168) 1 Network functions activated/deactivated 4 Communication settings of the secondary 2 Connection setting in use network Connection setting (SET) number, name, Network type, connection method, SSID (network communication settings (primary network and name), Wi-Fi channel, authentication, encryption secondary network) and function settings...
Page 199 Displaying the Status Screens 802.1X authentication (A 167) Protocol, user name, root certificate details and client certificate details IP streaming settings (CAMERA mode only, A 158) 1 IP streaming activated/deactivated (A 170) 4 RTSP user name required to control streaming 2 Streaming protocol and receiver settings sessions 3 Error correction settings...
Page 200 Displaying the Status Screens FTP server settings (MEDIA mode only, A 157) 1 FTP mode 2 FTP server User name and FTP server (or host) name...
Page 201: Troubleshooting
Troubleshooting Troubleshooting If you have a problem with your camera, refer to this section. Consult your dealer or a Canon Service Center if the problem persists. Power source The camera will not turn on or it turns off by itself.
Page 202 - The camera may become hot after using it continuously for long periods of time; this is not a malfunction. If the camera becomes unusually hot or it becomes hot after using it only for a short while, it may indicate a problem with the camera. Consult a Canon Service Center. Playback...
Page 203 [closed]. The ND filter indicator appears in red or as [- -] on the screen. - The ND filter mechanism may not be working properly. Consult a Canon Service Center. Picture and Sound The screen of the monitoring device connected to the VIDEO terminal does not turn on.
Page 204 Troubleshooting Abnormal characters appear on the screen and the camera does not operate properly. - Remove all the cards and disconnect the power source. After a moment, reconnect the power and reinsert the cards. > > > If the problem still persists, use the System Setup] [Reset] [All Settings] function.
Page 205 Troubleshooting Recording to and playing back from a CFexpress or SD card is slow. - This may occur as recordings are made and deleted repeatedly over time. Save your recordings and initialize the card (A 46). The optional RC-V100 Remote Controller or commercially available remote control does not work. >...
Page 206 - The device, operating system or Web browser used may not be supported. For the latest information about supported systems, visit your local Canon website. - Enable JavaScript and cookies in your Web browser’s settings. For details, refer to the help modules or online documentation of the Web browser used.
Page 207: List Of Messages
- You attached a battery pack that is not recommended by Canon for use with this camera. - If you are using a battery pack recommended by Canon for use with this camera, there may be a problem with the battery pack or camera.
Page 208 - The main recording format is set to RAW and the gamma curve component of the [Gamma/Color Space] setting in the custom picture file is set to an option other than [Canon Log 2] or [Canon Log 3]. Under such conditions, there may be more noise on the recorded proxy clips (SD card) and on video output from the various terminals.
Page 209 Canon Service Center. * Corrupted file control information cannot be recovered. Cards or XF-AVC clips with corrupted file control information cannot be read by the software (Canon XF Utility or plugins for NLE applications). Some clips require data recovery - The power may have been suddenly turned off or the card may have been removed while the camera was recording.
Page 210 Troubleshooting Error code returned from the FTP server for the data session. - The FTP server terminated the connection. Restart the FTP server. - Change the file access permission settings on the FTP server to allow reading, writing and accessing logs. - Allow access permissions to the selected destination folder on the FTP server.
Page 211 Troubleshooting Unable to connect to access point. Retry from the beginning. - To configure a new network connection using the WPS function (push button method), refer to the access point’s instruction manual and check how to activate the WPS function on the wireless router. Unable to connect to FTP server.
Page 212: Handling Precautions
If any of the above should get into the camera it may damage the camera and/or the lens. Consult a Canon Service Center as soon as possible. • Be careful to avoid dust and dirt particles accumulating on the lens or entering the camera. When you finish using the camera, make sure to attach the body cap to the lens mount and the lens cap and dust cap to the lens.
Page 213 Handling Precautions Long-term storage • Store battery packs in a dry place at temperatures no higher than 30 C (86 ° ° • To extend the battery life of the battery pack, deplete it completely before storing it. • Charge and deplete all your battery packs fully at least once a year. Always attach the battery terminal cover.
Page 214 Recording Media • Periodically backing up recordings from the cards used to a computer is recommended. Data may be corrupted or lost due to defects or exposure to static electricity. Canon shall not be liable for lost or corrupted data.
Page 215: Maintenance/Others
You can use the battery charger and compact power adapter to charge battery packs in any country/region with power supply between 100 and 240 V AC, 50/60 Hz. Consult a Canon Service Center for information on plug adapters for overseas use.
Page 216: Optional Accessories
The following optional accessories are compatible with this camera. The availability differs from area to area. For details on using the optional accessories and on their specifications, refer also to the Cinema EOS System Expansion User Guide (PDF file), available from your local Canon website. CG-A20 Battery Charger...
Page 217 Mount Kit UN-10 Unit Cable (1 m, 3.3 ft.) For our customers in the USA: Call or visit your local retailer/dealer for genuine Canon video accessories. You can also obtain genuine accessories for your Canon camera by calling: 1-800-828-4040, Canon U.S.A.
Page 218: Specifications
17,520,000 pixels (5580x3140) when the resolution is 3840x2160 or 1920x1080 • Lens Mount Canon EF mount compatible with Canon EF lenses (including EF-S lenses and EF Cinema lenses) Lens mount shim thickness: 0.3 mm • Approximate lens multiplication factor (for 35mm equivalent focal length) [Full Frame] sensor mode: 1.056 when the horizontal resolution is 3840 or 1920...
Page 219 2.920 when the horizontal resolution is 2048 3.069 when the horizontal resolution is 1920 • Lens Correction Peripheral illumination/chromatic aberration/diffraction correction is available for Canon EF lenses, EF Cinema lenses and broadcast lenses Some lenses are not compatible with in-camera correction.
Page 220 Specifications Terminals • SDI OUT Terminal, MON. Terminal BNC jack, output only, 0.8 Vp-p / 75 Ω, unbalanced HD-SDI: SMPTE 292, SMPTE ST 299-1 3G-SDI: SMPTE 424, SMPTE 425, SMPTE ST 299-2 6G-SDI: SMPTE ST 2081 12G-SDI: SMPTE ST 2082 - Embedded audio, time code (VITC/LTC).
Page 221 Specifications Power/Others • Power Supply (rated) GND (ground) Battery pack: 14.4 V DC 11.5 V to 20.0 V DC IN 12V terminal: XLR 4-pin jack (male connector), 11.5 V to 20.0 V DC, 10 A (acceptable maximum load current) • Power Consumption Values measured recording on a CFexpress card (double slot recording turned off), using an EF 50mm f/1.8 lens, LM-V2 LCD Monitor and with output from the SDI OUT terminal and MON.
Page 222 Specifications CG-A20 Battery Charger • Rated Input: 24 V DC, 1.8 A • Rated Output: 16.7 V DC, 1.5 A • Operating Temperature: 0 – 40 °C (32 – 104 °F) • Dimensions (W x H x D): 100 x 24 x 100 mm (3.9 x 0.9 x 3.9 in.) •...
Page 223: Reference Tables
Reference Tables Reference Tables Approximate Recording Time on a Card Approximate times, for reference only, based on a single recording that continues until the card is full. Recording times are determined by the bit rate used, which in turn is determined by various video configuration settings (A 63).
Page 224: Approximate Usage Times With A Fully Charged Battery Pack
Reference Tables Approximate Usage Times with a Fully Charged Battery Pack The recording times in the table below are approximate and were measured recording on a CFexpress card (double slot recording turned off), using an EF 50mm f/1.8 lens, LM-V2 LCD Monitor and with output from the SDI OUT terminal and MON.
Page 225: Appendix: Compatible Lenses And Functions
Depending on the lens’s purchase date, you may need to update the lens’s firmware to use these functions. For details, visit your local Canon website or consult a Canon Service Center. PL mount lenses and the optional MO-4P B4 Mount Adapter can only be used after replacing the camera’s lens mount with a PL mount using the optional PM-V1 PL Mount Kit.
Page 226 Appendix: Compatible Lenses and Functions • Broadcast lenses: CJ14ex4.3B IRSE S / IASE S HJ14ex4.3B IASE S CJ15ex4.3B IASE S HJ17ex7.6B IASE S CJ18ex7.6B IRSE S / IASE S HJ18ex7.6B IASE S CJ24ex7.5B IRSE S / IASE S HJ22ex7.6B IASE S CJ25ex7.6B IASE S HJ24ex7.5B IASE S CJ45ex9.7B IASE-V H...
Page 227: Appendix: Camera Dimensions
Appendix: Camera Dimensions Appendix: Camera Dimensions Unless indicated with the " (inch) mark, all units are in mm. represents the depth of a hole or socket. 88.5 1/4" 1/4" 6x 1/4" 12.7 25.4 50.8 Front Left Lens attachment plane 164.1 Lens 60.2 attachment plane...
Page 228 Appendix: Camera Dimensions Camera with camera grip 189.1 Camera with camera grip and optional EU-V1 Expansion Unit 1 182.9 210.2 117.9 185.2...
Page 229 Appendix: Camera Dimensions Camera with camera grip, handle unit and optional EVF-V50 OLED Electronic Viewfinder (with eye cup) 305.4 287.2 262.2 1/4" Camera with camera grip, handle unit and optional EVF-V50 OLED Electronic Viewfinder (at maximum top position) 187.2...
Page 230 Appendix: Camera Dimensions Camera with camera grip, handle unit, microphone holder, LCD monitor (closed), LCD attachment unit, battery pack BP-A60 and optional EVF-V50 OLED Electronic Viewfinder 92.1 253.1 303.6 Slide range 129.8 to 154.8 236.5 211.5 198.7 223.7...
Page 231 Appendix: Camera Dimensions Camera with camera grip, handle unit, microphone holder, LCD monitor (open), LCD attachment unit and optional EU-V2 Expansion Unit 2 2x 1/4" 342.9 59.8 283.1 332.9 Slide range 38.5 to 63.5 2x ∅ 8.8 (through-hole) 117.9 233.8 1/4"...
Page 232 Appendix: Camera Dimensions Camera with PL lens mount 172.1 87.6 159.5 Lens attachment plane Camera with EF Cinema Lock lens mount 164.1 87.6 151.5 Lens attachment plane...
Page 233 Appendix: Camera Dimensions Handle unit 2x 1/4" 81.6 1/4" 1/4" 156.2 1/4" screw...
Page 234: Index
Developing RAW clips ....152 Canon XF Utility (download) ....152 Direct setting mode .
Page 235 EF Cinema lenses ....37, 225 Handle unit ......29 EF lens mount .
Page 236 AC adapter (DC IN 12V) ..27, 221 Canon battery packs ...25, 217 Microphone holder ....42, 102 Checking power levels/remaining MON.
Page 237 Safe area ......90 USB terminal ......14 Saving XF-AVC clips to a computer .
Page 238 Trademark Acknowledgements • SD, SDHC and SDXC Logos are trademarks of SD-3C, LLC. • CFexpress is a trademark of the CFA (CompactFlash Association). • Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. •...
Page 239 B. If the Products are defective as a result of leaking batteries, sand, dirt or water damage; C. If defects or damages are caused by the use of parts or supplies (other than those sold by Canon USA) that cause damage to the Products or that cause abnormally frequent service calls or service problems;...
Page 240 B. If the Products are defective as a result of leaking batteries, sand, dirt or water damage; C. If defects or damages are caused by the use of parts or supplies (other than those sold by Canon Canada) that cause damage to the Products or that cause abnormally frequent service calls or service problems;...
Page 241 Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon Europa N.V. Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands http://www.canon-europe.com The information in this document is verified as of November 2019. Subject to change without notice. Visit your local Canon website to download the latest version.

Canon EOS C500 Mark II Instruction Manual

1 Introduction

2 Preparations

3 Recording

4 Customization

5 Playback

6 External Connections

7 Network Functions

8 Additional Information

Appendix: Compatible Lenses and Functions

Appendix: Camera Dimensions

Quick Links

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Summary of Contents for Canon EOS C500 Mark II