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SmartThings app
To use the SmartThings app, connect the product to the network in the sequence described below.
The images shown may differ depending on your smartphone model, OS version and manufacturer.
You need to set up the Wi-Fi access point only when connecting the product to a Wi-Fi network. Once the
product is connected, you can use the SmartThings app via Wi-Fi, 3G, LTE or more wireless networks.
1
Checking the power connections
Check if the power is connected to the product and
the access point.
2
Setting up and connecting to a
Wi-Fi access point using your
smartphone
1 To connect the product to a Wi-Fi network,
turn on Wi-Fi at "Settings > Wi-Fi", and
then select the access point to connect to
• Only alphanumeric characters are supported for
wireless access point names (SSIDs).
If an SSID has a special character, rename it
before connecting to it.
• This product supports only Wi-Fi 2.4 GHz.
On
2 Turning off "SMART NETWORK SWITCH" at
"Settings > Wi-Fi" on your Smartphone
• If "SMART NETWORK SWITCH" or "Adaptive Wi-Fi"
is turned on, you cannot connect to the network.
Be sure to turn off these functions before
connecting to the network.
Off
36 English
Select
SAMSUNG_2G
SAMSUNG_5G
Off
NOTE
• The setup may differ depending on your
smartphone model, OS version and
manufacturer.
3 Checking the Internet connectivity
• After connecting to Wi-Fi, check that your
smartphone is connected to the Internet.
NOTE
• A firewall may prevent your smartphone
from connecting to the Internet. In this case,
contact your Internet service provider for
troubleshooting.
3
Downloading the SmartThings
app and registering your Samsung
account
1 Downloading the SmartThings app
• Search for "SmartThings" on Play Store or App
Store, and download the SmartThings app to your
smartphone.
• If the SmartThings app is already installed on
your smartphone, update it to the latest version.
SmartThings (Samsung Connect)
Samsung Electronics Co., Ltd.
NOTE
• For the tablets that are not supported by the
SmartThings app and the smart phones that has
an OS version earlier than the recommended
versions, the SmartThings app may not be found.
– Android OS 6.0 or later (with at least 2 GB
RAM) is recommended.
– Supported screen resolutions: 1280 x 720
(HD), 1920 x 1080 (FHD), 2560 x 1440 (WQHD)
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