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Samsung Galaxy Gear Customer Consultant Guide Android mobile technology platform Version 3.0 Global CS Team EHQ CS team review October 2013 Language : English...
FAQ area 1 / Device FAQ Area 2 / Connection Device layout: Front 1/2 How to connect the mobile and Galaxy Gear via NFC (1/4) Device layout: Rear 2/2 How to connect the mobile and Galaxy Gear via NFC (2/4)
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In Call Settings – How do I access other in call options? (3/3) 61 Sync – Weather 1/2 How do I accept a call on my Galaxy Gear? 62 Sync – Weather 2/2 Revision History : This version replaces all previous versions 1/3...
Device layout: Front 1/2 Q: Where are the main parts of my Galaxy gear device located (Microphone, Speaker, Camera etc)? A: Please see the layout descriptions of the Galaxy Gear device below . • Press and hold to turn the device on or off.
Device layout: Rear 2/2 Q: Where are the main parts of my Galaxy gear device located (Microphone, Speaker, Camera etc)? Continued Rear Camera Microphone Buckle Charging Terminals Strap Speaker...
Specification 1/3 Q: What is the specification of my Galaxy Gear device? A: Please see the table below. Connectivity Bluetooth Bluetooth® v 4.0 Display Type sAMOLED Size 1.63" (41.4mm) Resolution 320 x 320 Chipset CPU Speed 800MHz Memory 4GB Internal memory + 512MB (RAM)*...
Specification 2/3 Q: What is the specification of my Galaxy Gear device? Continued Battery Capacity 315mAh Removable Standby Time Up to 150 Hours Typical Usage Time Up to 25 Hours Services and Applications Samsung Services Samsung Apps, ChatON Smart Relay, S Voice, Memographer, Voice Memo, Auto Lock, F...
Specification 3/3 Q: What is the specification of my Galaxy Gear device? Continued Galaxy Gear main spec 1.9Mega pixel 1.63 inch Super 800MHz Dual-Core AMOLED Battery : 315mAh (320 x 320) display Bluetooth 4.0 , 4GB memory Android 4.3(JellyBean) 74.1g...
Charging with the charging cradle 1/2 Q: How do I charge my device? A: Please see the steps below 1. Slide and hold the switch, and then open the cover of the charging cradle. 2. Place the device on the charging cradle with the charging terminals facing each other...
Charging with the charging cradle 2/2 Q: How do I charge my device? Continued 3. Close the cover of the charging cradle. 4. Plug the small end of the charger into the multipurpose jack of the charging cradle, and plug the large end of the charger into an electric socket.
Wearing the device 1/2 Q: How do I put on the device? A: Please see the steps below 1. Release the buckle. • Be careful not to damage your fingernails when you release the buckle. • Do not bend the strap excessively. Doing so may damage the device.
A : Currently , Galaxy Note3 and Galaxy Note10.1 2014 Edition are compatible with Galaxy Gear. Samsung devices “Galaxy S3”, “Galaxy S4” and “Galaxy Note 2” based on Future SW updates for releases of SW Android OS 4.3 will be compatible with Galaxy Gear.
Water Resistance Q : Is my Galaxy Gear Water resistant ? A : Your Galaxy Gear is Splash Proof, (rated IP55 level) but not water proof. Please remove the Galaxy Gear before immersing yourself in water (e.g. when swimming) Advice for maintaining your Galaxy gear is listed below: Humidity and liquids may damage your device.
How do I turn on and off my Galaxy Gear? Q: How do I turn on and off my Galaxy Gear? A: Please see the advice below: ◆ Powering off Gear ◆ Screen on : Press and hold the power key to turn : Press the power key to turn on the screen.
How do I use touch screen to control my device? 1/3 Q: How do I use touch screen to control my device? A: Please see the advice below: ◆ How do I select a function or app? : Tap the screen to select. ◆...
How do I use touch screen to control my device? 2/3 Q: How do I use touch screen to control my device? Continued ◆ Going back : Swipe downward from the top edge of the Gear screen. ◆ Battery and Brightness/ volume controls Double tap any screen with two fingers to show battery info, Bluetooth Connection and Brightness/ volume controls quickly.
How do I use touch screen to control my device? 3/3 ◆ Navigating the Gear 4) Tap on the “Apps” icon 3) Swipe Right to left 2) Swipe upwards to 1) Swipe downwards to access your favorite open Dialler. to access your apps. to open Camera.
What is Smart relay? Q : What is the Smart relay feature of Smart Gear? A : When you receive a notification, pick up the connected mobile device with the hand wearing the device. The mobile device shows the details. If the mobile device is locked, you must enter the unlock code first . To use smart relay, enable motion on your mobile device.* (see note 2) <...
What is the Auto lock feature? Q : What is the auto lock feature of Smart Gear ? A : Pattern lock will be automatically enabled if the watch cannot be detected. When the watch is detected, your screen lock will switch to swipe lock. <...
How do I set the “double pressing Power key feature”? 1/2 Q: How do I set the “double pressing Power key feature”? A: Using the Gear Manager App on the Galaxy Note 3 it is also possible to set up the Power button to launch an application by pressing the power button twice.
How do I set the “double pressing Power key feature”? 2/2 6. Make a selection, in this 5. A list of options 8. Pressing the Power button twice 7. The Note 3 and Gear example we have selected you can scroll in this example will launch the Stop devices will be updated wit the “Stopwatch”...
Q : How do I connect my Galaxy Gear with my smart phone via the NFC connection? A : To connect the Galaxy Gear with the smart phone, “Gear Manager” must be installed in the smart phone. (“Gear Manager “ is available in Samsung Apps - to install it follow the below process) <Method 1 –...
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How to connect the mobile and Galaxy Gear via NFC (2/4) 2) When turning on the device for the first time or after resetting the device, touch the back of the charging cradle to the back of the mobile device.
How to connect the mobile and Galaxy Gear via NFC (3/4) 4). Tap “OK” button on both the Mobile and Gear devices to enable pairing via Bluetooth 4-2 tap “Tick” symbol 4-1 tap OK 5). In mobile device , agree to terms and tap the Finish 5.
How to connect the mobile and Galaxy Gear via NFC (4/4) 6). If connection is established, the mobile phone display Gear Manager icon in Apps screen and the Clock feature on the Gear will show the same time as the connected Mobile device.
3) When the app has been installed, tap on the Gear manager app icon on your device to “run” Gear manager 4) Select “Connect manually” ※ Galaxy Gear must be in setup wizard – (When turning on the device for the first time or after resetting the device) 5) Select “OK”...
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Q : How do I connect my Galaxy Gear with my smart phone? A : To connect the Galaxy Gear with the smart phone, “Gear Manager” must be installed in the smart phone. “Gear Manager “ is available in Samsun Apps.
What are the Main Major functions and features (1/3) Q: What are the main functions and features present on the Galaxy Gear device? A: Please see the table below. Note all of these features can be accessed through tapping “Apps” on the Gear device.
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What are the Main Major functions and features (2/3) Icon Description Remark On the connected mobile If you misplace the device, Gear device, access the Gear Manager will help you find the device Find my device manager app, then Tap Find my by making it emit Watch →...
What are the Main Major functions and features (3/3) Icon Description Remark Timer Tap to access the Timer application Today’s Events are synchronized Tap to view your created events / schedule schedules with the smart phone Weather information is Weather Tap to view weather forecast synchronized with the smart phone...
Basic – Going Back to a previously displayed screen Q : I want to move to previous screen or menu. Is there a “Back button” in Galaxy Gear? A : There is no physical “Back button” but still same function is provided in Galaxy Gear.
Q : I want to open a specific application very quickly. Is there any recommendation to do this? A : It is possible to set up your Galaxy Gear to open a specified app by pressing the Power button twice.
Basic – Favorites menu Q : How do I change the application list shown on the main screen of the Galaxy Gear? A : Using the Gear manager app on your connected Smartphone, you can change the apps displayed. 1) Run “Gear Manager”...
So you can make a phone call easily with the contacts application of the Galaxy Gear 1) Starting on the clock home screen on the Galaxy gear, drag or swipe across the screen from right to left (or from left to right) until “Contacts” is displayed...
Phone – Making a phone call with Mini dialer Q : Can I use the dialer to make a phone call? A : To see how to use the dialer please see the steps below 1) Swipe the screen from right to left (or from left to right) until “Apps” is displayed 2) Tap “Apps”...
Basic – Call log Q : How do I use the call log feature? A : You can see the call/message log in “Log” feature. Logs” are synchronized with smart phone 1) Swipe the screen from right to left (or from left to right) until “Logs” is displayed 2) Tap on “Logs”...
Multimedia – Camera Q : How do I take a picture with the Galaxy Gear? A : To run the camera, run the camera application or drag the screen from upside to downside on clock screen. And touch the screen to take a picture.
Multimedia – Camera (Video recording) Q : How do I change the camera mode from camera to video? A : To change the camera mode, follow the steps below 1) When the Clock screen is displayed, touch and drag the screen from the top of the screen to the bottom 2) Select Camera icon to change the camera mode to Video.
Multimedia – Camera Setting Q : How do I change the camera settings? A : To change the camera settings, run the camera and touch the options Icon. 1) When the Clock screen is displayed, touch and drag the screen from the top of the screen to the bottom 2) Select Options icon.
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Multimedia – Camera Setting Q : How do I change the recording video size? A : Please see the steps below: 1) When the Clock screen is displayed, touch and drag the screen from the top of the screen to the bottom 2) Select Camera icon to change the camera mode to Video 3) Select Options icon.
Q : How do I see the pictures or videos I have taken? A : To see the pictures in Galaxy Gear, please use the “Gallery” application. 1) Drag the screen from right to left (or from left to right) until “Gallery” is displayed 2) Select “Gallery”...
However, because all pictures of taken using your Galaxy Gear are synced and transferred to your connected Galaxy Note3, you can check “deleted pictures” in Gallery of your Note3 device. Please see the FAQ: “How do I transfer the pictures from Galaxy Gear to my smart phone?” to ensure you Note: connected Smartphone device is set up correctly in the Gear manager app to allow automatic transfer of pictures from the Galaxy gear to your connected Smartphone.
Multimedia – Gallery – deleting an image or video (deleting 1/2) Q : How do I delete picture or video in my Galaxy Gear? picture or video deleted, select the picture or video and then touch the “Options” icon. A : If you want 1) Open the “Gallery”...
Multimedia – Gallery – deleting multiple images or videos (deleting 2/2) Q : How do I delete several items at once in the Gallery on my Galaxy Gear? A : If you want several items at once deleted, touch the screen for a few seconds when viewing the Gallery to reveal the options available to you.
Multimedia – Voice memo (Recording) Q : How do I create the voice memo? A : To create the voice memo, run the “Voice memo” application and touch recording icon. 1) Drag the screen from right to left (or from left to right) until “Voice memo” is displayed 2) Select “Voice memo”...
Multimedia – Voice memo (Playing) Q : How do I listen the voice memo which I recorded? A : To listen the voice memo, run the “Voice memo” application and touch the options icon. And select the video memo which you want to listen to. 1) Drag the screen from right to left (or from left to right) until “Voice memo”...
Multimedia – Voice memo (Deleting) Q : How do I delete the voice memo? A : To delete the voice memo, follow the steps below 1) From the voice memo screen, touch the options icon to show the recordings list. 2) Select the Delete icon.
Q : How do I transfer the pictures from Galaxy Gear to my smart phone? A : Videos and Voice memos are transferred to the connected smart phone. Pictures and videos can be saved in “Galaxy Gear” folder of smart phone Gallery, and voice memos are saved in “Recordings” folder of Voice Recorder.
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Multimedia – pictures Synchronization (2/2) 1. On the Apps screen of the connected Smartphone device, select “Gear Manager” 2. Select “My Apps” 3. Tap “Installed apps”, and tap the Camera “Settings” icon 4. Tap “Data transfer” 5. For auto transfer, choose the “Always” option. Manual option only transfers pictures if manually transferred by you from the Gear device to the connected smart phone.
Sync – Find my device Q : I have misplaced my smart phone which is connected to my Galaxy Gear. Is there a “search” or find my device feature? A : To find your connected smart phone, use the “Find my device” function.
Q : How do I control the music player of my connected Smartphone using the Galaxy Gear? A : If your Gear device is connected with Galaxy Gear, you can control the music player of your Smartphone 1) Drag the screen from right to left (or from left to right) until “Media Controller” is displayed 2) Select “Media Controller”...
Sync – Schedule 1/2 Q : How do I check my schedule in Galaxy Gear? A : Your schedule is synchronized with your connected smart phone automatically. 1) Drag the screen from right to left (or from left to right) until “Apps” is displayed 2) Select “Apps”...
Sync – Schedule 2/2 – setting up the Event clock screen To set the clock up in “Event Clock” mode please see the steps below: 3. Tap on Clock Type 1. Tap on to see the Clock “Settings” display options available 4.
Sync – Weather 1/2 Q : How do I check the weather forecast on my Galaxy Gear? A : If you set your city in the connected smart phone, the weather forecast information will be displayed in Galaxy Gear too.
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Q : How do I check the weather forecast on my Galaxy Gear? Continued A : If you set your city in the connected smart phone, the weather forecast information will be displayed in Galaxy Gear too. Please ensure you have added a City on the connected Smart phone to enable the weather to be displayed on the Gear device –...
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S Voice • This application is not supported in some languages. Q : How do I use the “S Voice” feature of the Galaxy Gear? A : To use S Voice, follow the steps below 1) Double press the power key to open the S Voice application or select “Apps”, then “S Voice on the Gear device.
Clock – Change Clock type (1/2) Q : How do I change the clock type on my Galaxy Gear? A : Clock type can be change in setting menu of Galaxy Gear or in Gear Manager of connected smart phone. * In Galaxy Gear 1) Drag the screen from right to left (or from left to right) until “Settings”...
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Clock – Change Clock type (2/2) Q : How do I change the clock type on my Galaxy Gear? Continued * In Gear Manager 1) Run “Gear manager” 2) Select “Clocks” 3) Select clock type what you want 4) Clock type in Galaxy Gear will be changed.
Clock – Date and time Q : How do I change the date or time manually? A : You can change the date or time in the clock setting. 1) Select “Settings” 5. 2. use the “-” & “+” controls to adjust the time and date set.
Sound – Sound setting Q : How do I change the sound settings? A : You can change the sound settings in “Sound” in “Settings”. 1) Select “Settings” 2) Select “Sound” – please see further pictures showing possible Sound settings available 2.Select 1.Select...
Volume – Volume setting Q : How do I change the sound volume? A : You can change the sound volume in “Volume” in settings. 1) Select “Settings” 2) Select “Volume” 3) Select the sound option you wish to adjust 4.1.
Display – Display setting Q : What display settings can be adjusted? A : You can change the Brightness, Screen timeout, Home background color, Font size in display setting & Battery Percentage settings. 1) Select “Settings” 2) Select “Display” 3) Select the setting item what want to change 4) Change the option <...
Q : When I use the Smart Gear outdoors, in strong sunlight I can’t always see the screen clearly. What should I do to see more clearly? A : To see the screen more clearly set the Galaxy Gear device to outdoor mode.
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Display – setting the outdoor mode (2/2) Q : When I use the Smart Gear outdoors, in strong sunlight I can’t always see the screen clearly. What should I do to see more clearly? Method 2: Using the brightness controls 1.
Brightness mode Q : If I set my device to “outdoor mode”, when returning indoors, will it automatically lower the brightness setting? A : No.. When you are in darker light conditions e.g. indoors, you need to manually adjust the Screen brightness settings.
Bluetooth creates a direct wireless connection between two devices over short distances. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via the Bluetooth feature. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Simultaneous connection to BT headset and Smart Gear Q : If my Galaxy Note3 is connected to both a Galaxy Gear and a Bluetooth headset, if an incoming call is received how do I answer the incoming call - via the Bluetooth headset or Galaxy Gear?
Reset – How do I Reset the Galaxy Gear Q : How do I reset the Galaxy Gear? I want to connect it to another device. A : You can reset the Galaxy Gear via the “Reset” menu 1) Select “Settings”...
Device Info – Software version Q : How do I check my Gear’ software version? A : You can check the device version via the “About device” menu 1) Select “Settings” 2) Select “Gear Info” 3) Select “About Gear” 4) You can now see the software version and device details. 3.Select 2.Select 1.Select...
Device Info – Battery level Q : How do I check battery level of Galaxy Gear? A : You can check battery level via the “Battery” option in “Settings” 1) Select “Settings” 2) Scroll down to Battery, and Select “Battery”...
Device Info – USB debug Q : How do I activate the USB debug option? A : You can activate the USB debugging in “USB debug” option 1) Select “Settings” 2) Select “Gear Info” 3) Check the check box. Activate the USB debugging mode to connect your device to a computer with a USB cable. 3.Select 2.Select 1.Select...
How to upgrade S/W via FOTA (1/2) Q : How can I upgrade my Samsung Galaxy Gear to the latest Software version? First, you will need to connect your Galaxy Gear device to your Galaxy Note 3. If you have not already done so, please connect Gear and Note3.
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How to upgrade S/W via FOTA (2/2) Q : How can I upgrade my Samsung Galaxy Gear to the latest Software version? Continued 5. Mobile device will to the Gear. 6. The agreement popup for software updates is displayed – tap OK.
In Call Settings – How do I mute the speaker? Q: How do I mute the speaker on my Galaxy Gear when in a call? A: Please see the steps below Speaker mute control 1. To Mute the speaker sound tap on the Loudspeaker icon on the 2.
In Call Settings – How do I access other in call options? (1/3) Q: How do I access the In call options to mute the microphone, switch the call to my connected Mobile device, access the dialler keypad switch the call to my connected Blue tooth device? A: Please see the steps below In Call options...
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In Call Settings – How do I access other in call options? (2/3) Q: How do I access the In call options to mute the microphone, switch the call to my connected Mobile device, access the dialler keypad switch the call to my connected Blue tooth device? Continued 3.
In Call Settings – How do I access other in call options? (3/3) Q: How do I access the In call options to mute the microphone, switch the call to my connected Mobile device, access the dialler keypad switch the call to my connected Blue tooth device? Continued 7.
Q: How do I accept a call on my Galaxy Gear? A: Please see the steps below Answer a call 1. You can also receive calls on your Galaxy Gear device. Touch and hold on the Green Phone icon and drag to the right to answer...
Revision History : This version replaces all previous versions 1/3 Date Version Comments 2013.09.23 V1.0 Initial version HQ CS team addition : Fixed page 47~48 : pictures synchronization 2013.09.26 V2.0 Added : - page 66 : Simultaneous connection to BT headset and Smart Gear - page 71~73 : How to upgrade S/W via FOTA EHQ CS team review of Version 2.0 from CS team HQ 2013.10.03...
Added slide (material split over 2 slides for clarity) How do I turn on and off my Galaxy Gear? How to use Galaxy Gear slide in V2.0 restructured for individual FAQ How do I use touch screen to control my device? 1/3 How to use Galaxy Gear slide in V2.0 restructured for individual FAQ...
Update Note added "Please see the FAQ: “How do I transfer the pictures fro m Galaxy Gear to my smart phone?” to ensure you connected Smart Saved pictures in Gallery phone device is set up correctly in the Gear manager app to allow au tomatic transfer of pictures from the Galaxy gear to your connected Smartphone."...