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Sprint User Guide A downloadable, printable guide to your Samsung Galaxy S7 edge and its features. Available applications and services are subject to change at any time.
Table of Contents GETTING STARTED Introduction About the User Guide Access Instructions on Phone Access Help Get Support from My Sprint Mobile Set Up Your Phone Parts and Functions Charge the Battery SIM Card SD Card Insert an SD Card Unmount an SD Card Remove an SD Card Format an SD Card Turn Your Phone On and Off Use the Touchscreen Activate Your Phone Complete the Setup Screens Basic Operations Basics Home Screen and Applications (Apps) List Phone Settings Menu Portrait and Landscape Screen Orientation Capture Screenshots Edge Screen Applications Launch Applications Apps List Phone Number Airplane Mode Enter Text Samsung Keyboard...
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Google Voice Typing Tips for Editing Text Google Account Create a Google Account Sign In to Your Google Account Factory Reset Protection Google Play Store Find and Install an App Request a Refund for a Paid App Update an App Uninstall an App Get Help with Google Play Lock and Unlock Your Screen Update Your Phone Update Your Phone Software Update Your Profile Update Your PRL Your Phone's Home Screen Home Screen Basics Home Screen Layout Extended Home Screens Status Bar and Notification Panel Status Bar Notification Panel Multi Window Customize the Home Screen Change the Wallpaper Add Shortcuts to the Home Screen Add Widgets to the Home Screen Add Folders to the Home Screen MAKING CONNECTIONS Phone Calls and Voicemail Place and Answer Calls Call Using the Phone Dialer Call Emergency Numbers Answer Phone Calls...
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In-Call Screen Layout and Operations Place a Call from Contacts Call from Call Log Voicemail Voicemail Setup Visual Voicemail Setup Review Visual Voicemail Visual Voicemail Options Configure Visual Voicemail Settings Optional Calling Services Wi-Fi Calling Caller ID Blocking Call Waiting Conference Calling Call Forwarding Call Settings Contacts Add a Contact View Contacts Contacts Screen Layout Edit a Contact Delete a Contact Favorites Groups Share a Contact Profile Sharing Import Contacts Back Up Contacts Messaging Text and Multimedia Messaging Send a Text Message Send a Multimedia Message (MMS) Use Enhanced Messaging Save and Resume a Draft Message New Messages Notification Manage Message Conversations...
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Messages Settings Gmail Create and Send a Gmail Message Check Received Gmail Messages Use Gmail Labels Archive Gmail Threads Mute Gmail Threads Delete Gmail Threads Search Gmail Messages Report Spam Add Another Google (Gmail) Account Switching between Gmail Accounts Gmail Settings Email Set Up an Email Account Add an Email Account Add an Exchange ActiveSync Account Create and Send an Email Message Open Email Messages Delete an Email Account Manage Your Email Inbox Exchange ActiveSync Email Features Email Settings Internet and Social Networking Data Services General Information (4G LTE and 3G Networks) 4G LTE Your User Name Data Connection Status and Indicators Browser Use the Browser Add a Bookmark View Browser History Open New Browser Tabs Browser Settings Chrome Browser Facebook...
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Hangouts Instagram Messenger Global Services Activate Sprint Worldwide Service on Your Account Your Phone’s SIM Card for International GSM Roaming Enable Global Roaming Mode Set the Communications Method for Global Use Select a Carrier Make and Receive Worldwide Calls Sprint International Voicemail Service Set Up Your Voicemail Access Number for International Use Access Your Voicemail Internationally International Data Roaming Access Email and Data Services Internationally Contact Sprint for Assistance with International Service Connectivity Transfer Files between Your Phone and a Computer Wi-Fi Turn Wi-Fi On and Connect to a Wireless Network Wi-Fi Settings Disconnect Wi-Fi Wi-Fi Direct Hotspot Bluetooth Bluetooth Information Enable the Bluetooth Feature Pair Bluetooth Devices Connect to a Paired Bluetooth Device Send Information Using Bluetooth Receive Information via Bluetooth Tethering APPS AND ENTERTAINMENT Camera and Video Camera Overview Take Pictures and Record Videos...
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Take a Picture Record Videos View Pictures and Videos Using Gallery Edit Pictures Share Pictures and Videos Send Pictures or Videos by Email Send a Picture or Video by Multimedia Message Send Pictures or Videos Using Bluetooth Share Pictures or Videos via Additional Apps or Social Media Share Videos on YouTube Camera Options Switch Cameras Set Camera Functions Live Broadcast Productivity 1Weather Calculator Calendar Add an Event to the Calendar View Calendar Events Sync Calendars Synchronize an Exchange ActiveSync Calendar Calendar Settings Caller ID Clock Set Alarms Additional Clock Features Drive Google Maps Google Search Lookout Memo My Files Photos S Voice...
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Samsung Gear Samsung Pay Secure Wi-Fi Sprint Family Locator Tech Expert Uber Wi-Fi Calling Entertainment and Activities Amazon Amazon Kindle Amazon Music Amazon Prime Photos Amazon Prime Video App Spotlight DraftKings Galaxy Apps Google Play Music App Play Music with Google Play Google Play Music Screen Layout Create Playlists in Google Play Music Loot NextRadio Playphone S Health Samsung+ Sprint Fun & Games Sprint Music Plus Sprint TV & Movies My Sprint Moible YouTube SETTINGS Connections Settings Basic Settings Wi-Fi Settings Menu Bluetooth Settings Phone Visibility...
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Data Usage Settings Airplane Mode Settings NFC and Payment Mobile Networks Settings Location More Connection Settings Nearby Device Scanning Printing MirrorLink Virtual Private Networks (VPN) Wi-Fi Calling Settings Hotspot and Tethering Settings Hotspot Settings Tethering Settings Device Settings Sounds and Vibration Settings Sound Mode Vibrate While Ringing Volume Vibration Intensity Ringtones and Sounds Vibration Pattern Notification Sounds Do Not Disturb System Sounds Key-tap Feedback Sound Quality and Effects Notifications Settings Display Settings Brightness Blue Light Filter Screen Mode Screen Resolution Screen Zoom and Font Home Screen Settings Easy Mode viii...
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Icon Frames Edge Screen Settings Always On Display Night Clock LED Indicator Status Bar Settings Screen Timeout Screen Saver Keep Screen Turned Off Applications Settings Applications Overview Default Applications Advanced Features Personal Settings Wallpapers and Themes Wallpaper Themes Icons Lock Screen and Security Settings Lock Screen and Security Overview Screen Lock Disable the Screen Lock Device Security Accessibility Settings Vision Accessibility Settings Hearing Accessibility Settings Dexterity and Interaction Settings Configure Other Accessibility Settings Cloud and Accounts Samsung Cloud Accounts Backup and Restore Smart Switch Google Settings System Settings General Management Settings...
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Language and Input Settings Date and Time Settings Report Diagnostic Info Reset Factory Data Reset Device Maintenance Settings Optimize Now Battery Settings Performance Mode Storage Settings Help Activate This Device System Updates About Device GETTING HELP For Assistance Troubleshooting Sprint Account Information and Help Sprint Account Passwords Manage Your Account Sprint Support Services Copyright Information Legal Information Intellectual Property Disclaimer of Warranties; Exclusion of Liability Samsung Knox Maintaining Water and Dust Resistance Restricting Children’s Access to Your Mobile Device INDEX...
Getting Started The topics in this section will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations. Getting Started...
Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy S7 edge. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing Home . Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display. Other Notations In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD card" or a "memory card." Access Instructions on Phone These topics will help you find help on your new phone and will introduce the basics of using your phone's touchscreen if you are a new user.
2. From home, tap Apps > Settings > Help 3. Tap a topic to view its contents, or tap Search to search for a topic. Get Support from My Sprint Mobile In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded My Sprint Mobile app. 1. From home, tap Apps > My Sprint 2. From the My Sprint Mobile main page, tap Help 3. Tap a topic to view its contents. Getting Started Introduction...
Set Up Your Phone The following topics give you all the information you need to set up your Samsung phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only. Phone Layout The following illustration outlines your phone’s primary external features and keys. Front View Part Description Earpiece Listen to calls and automated prompts when using the phone. Front camera Takes pictures and records videos while facing the screen, and allows you to video conference. Edge screen handle Swipe to reveal the Edge screen. Return you to the previous screen, or close a dialog box, options Back key menu, the notification panel, or keyboard. Getting Started Set Up Your Phone...
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Part Description Home key/fingerprint Return you to the home screen. Press and hold to open Google™ Search. Use to register fingerprints for security. sensor Access recently used apps. Recent apps key Touchscreen Display information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications. Volume keys Adjust the ringtone or media volume or adjust the voice volume during a call. LED indicator The LED indicator blinks or glows when charging, to indicate low battery, to announce new notifications, and when voice recording. Proximity sensors Detect when objects are close to the screen. For example, when you hold the phone to your ear while on a phone call, the sensors temporarily lock the screen to prevent accidental screen touches. Back View Part Description SIM card/Memory card tray Location of the SIM card and memory card (not included). Flash Help illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. Getting Started Set Up Your Phone...
Microphone Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos. Power/Lock key Turn the phone or screen on or off, or switch your phone to Emergency mode. Speaker Play ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode. Rear camera Take pictures and videos. Caution: Inserting an accessory into the incorrect jack may damage the phone. Charge the Battery Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or using a USB connection on your computer. Tip: This device is also compatible with Samsung-approved wireless charging devices (sold separately). Note: This phone has an integrated battery that cannot be removed by the user. Battery Cautions Caution: Recharge your battery only with Samsung-approved chargers which are specifically designed for your phone. Using other accessories may invalidate your warranty and may cause damage. Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and settings may become lost or changed, or the phone may become unusable. Charge once every six months before storing or leaving unused for a long period. Charge Using the AC Adapter It is recommended you fully charge the battery before using your device for the first time. For fastest charging times, use the Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging. 1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head. 3. Plug the charging head into an electrical outlet. 4. After charging, disconnect the phone from the charger. Unplug the charging head from the outlet, and remove the micro USB cable from the phone and the charging head. Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone. 2. Insert the large end of the USB cable into a USB port on your computer. 3. After charging, remove the USB cable from both the phone and the computer. SIM Card The SIM card is an IC card containing phone number and other customer information. Your phone’s SIM card is preinstalled and should only be accessed if directed by a customer service representative. Getting Started Set Up Your Phone...
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Handling a SIM Card Keep the following in mind when handling a SIM card: You are responsible for any damage caused by inserting the SIM card in another brand IC card reader, etc. Sprint is not responsible in such a case. Always keep the IC chip clean. Wipe clean with a dry, soft cloth. Avoid applying labels. May damage SIM card. See instructions included with SIM card for handling. The SIM card is the property of Sprint. The SIM card is replaceable (at cost) in case of loss/damage. Return the SIM card to Sprint when canceling subscription. Returned SIM cards are recycled for environmental purposes. Note that SIM card specifications and performance may change without notice. It is recommended that you keep a separate copy of information that is stored on SIM card. Sprint is not responsible for damages from stored information that is lost. Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service. Always power off the phone before inserting/removing the SIM card. Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. Note: Your phone’s SIM card is preinstalled. These instructions are for reference only. Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card ...
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2. Place the SIM card on the tray. Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown. 3. Slide the SIM card/Memory card tray back into the slot. Caution: If the SIM card is not inserted correctly, the device cannot detect it. Reorient the card and place it back into the slot if the SIM card is not detected. Maintaining Water and Dust Resistance Note: Water-resistant and dustproof based on IP68 rating, which tests submersion up to 5.0 feet for up to 30 minutes. This device is rated IP68 using the Ingress Protection rating system. Your device has been tested in a controlled environment and shown to be water and dust resistant in certain circumstances (meets requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35°C, 86-106 kPa, 5.0 feet, for 30 minutes). Despite this classification, your device is not impervious to water damage in any situation. It is important that all compartments are closed tightly. Follow these tips carefully to prevent damage to the device. Whenever your device gets wet, dry it thoroughly with a clean, soft cloth. Do not expose the device to salt water or ionized water, or to water over 5.0 feet deep for more than 30 minutes. If your device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to any liquid other than fresh water, rinse the device with fresh water immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues. Do not expose the device to water at high pressure. If the device is dropped or receives an impact, the water and dust resistant features of the device may be damaged. Getting Started Set Up Your Phone...
The touchscreen and other features may not work properly if the device is used in water or in other liquids. [040616] SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. Some cards may not operate properly with your phone. SD Card Cautions Data: Information stored on an SD card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Sprint is not responsible for damages from data that is lost or changed. Reading/Writing Data: Never power off or remove the battery while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to an SD card. Handling SD Card: Use/store SD cards away from the reach of infants. SD cards may cause choking if swallowed. Insert an SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray. 1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out. 2. Place the memory card on the tray with the gold contacts facing down. 3. Slide the SIM card/Memory card tray back into the slot. Unmount an SD Card Always unmount an SD card before removing it from your phone.
1. From home, tap Apps > Settings . 2. Tap Device maintenance > Storage. 3. Tap More options > Storage settings. 4. Tap SD card > Unmount The menu option name changes from Unmount SD Card to Mount SD Card. The card is now unmounted. Remove an SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray. 1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out. 2. Slide the tray out and remove the memory card. 3. Slide the SIM card/Memory card tray back into the slot. Format an SD Card When you insert an optional SD card for the first time, it is recommended that you format it. Caution: Formatting an SD card permanently deletes all data on it. 1. From home, tap Apps > Settings ...
All data on the SD card is erased, and the card is formatted for use on your phone. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On Press and hold the Power/Lock key. Your phone will power on. Depending on the settings, you may see the lock screen. See Lock and Unlock Your Screen and Screen Lock for information about using the screen lock. The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details. If your phone is not yet activated, see Activate Your Phone for more information. Turn Your Phone Off 1. Press and hold the Power/Lock key to display the device options menu. 2. Tap Power off to turn the phone off. Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Getting Started Set Up Your Phone...
Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. When you want to type using the keyboard, select items such as application and settings icons, or press buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Getting Started Set Up Your Phone...
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Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Getting Started Set Up Your Phone...
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Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Samsung Keyboard for more details. Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the status bar to display the notification panel, and then tap Auto rotate to enable the option. Getting Started Set Up Your Phone...
Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. If you purchased your phone at a Sprint Store, it should be activated and ready to use. If you received your phone in the mail, and it is for a new Sprint account or a new line of service, it will activate automatically when you first turn it on. If you’re swapping phones for a number already on your Sprint account, go to sprint.com/activate and follow the instructions. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211- 4727 from another phone. Note: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process. If you are having any difficulty with activation, visit sprint.com/support. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. Getting Started Set Up Your Phone...
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Note: You may be able to complete the setup screens before your phone has been activated on your account. 1. From the Welcome screen, select a language and tap Start to get started. To skip any section, tap Next or Skip. Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or hard of hearing, tap Accessibility to change the accessibility settings. 2. Follow the prompts to complete each section. For each topic, you will have the option to skip it and continue to the next screen. ® Wi-Fi: If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details. Terms and conditions: Read any applicable End User License Agreements or Terms and conditions for using your phone, and tap Next > Agree to continue. Got another device: If you have another Android™ phone, you can quickly transfer you setup to this phone. Google (Add your account): Tap Enter your email and complete the steps to sign in to your current Google Account, or tap Or create a new account to set up a new Google Account. Tap Skip to skip Google setup. The following options may apply depending on your selection: Note: When you sign in to a Google Account on your device, Factory Reset Protection is turned on. ...
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Samsung account: Enter your email account and password to sign in to your current Samsung account, or tap Create account to set up a new Samsung account. Get your content: Restore your content, such as images, contacts and more from Samsung Cloud, or by copying content from your old device using a USB cable. Customize your device: Switch between the default screen layout and a simpler layout. Add weather information to your main home screen. 3. Tap Finish. Your setup is now complete. Follow the prompts to learn about basic tap menu navigation, view tutorials, or just get started.
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the Apps list. 1. From any screen press Home to display the home screen. 2. Tap Apps to display the Apps list. For information about using the home screen, see Home Screen Basics. Select Options and Navigate Screens Tap icons, keys, and other items to open or activate the assigned function. Tap Back to return to the previous screen. Recent Applications You can display a list of recently used applications using the Recent apps key. Tap Recent apps to view a list of recently used applications. Getting Started Basic Operations...
Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. From home, tap Apps > Settings – or – Pull down the status bar and tap Settings For more information, see Basic Settings. Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Note: Not all screens will adjust for landscape orientation. Getting Started Basic Operations...
Turn Screen Rotation On or Off 1. Pull down the status bar to display the quick settings menu. 2. Tap Auto rotate to turn the option on or off. You may need to scroll left or right to see the Auto rotate option. If the Auto rotate option is not available, tap Expand to display the full options list. Capture Screenshots You can use your phone’s power and home keys to capture screenshots. Press and hold the Power/Lock key and Home key at the same time to capture a screenshot of the current screen. The current screenshot will be captured and stored in the Screenshots album in the phone’s Gallery. From home, tap Apps > Gallery Tip: Depending on your settings, you may also be able to capture screenshots by swiping your palm across the screen. See Advanced Features for details. Edge Screen The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping. Edge Panels Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information on the Edge screen. To view Edge panels: Getting Started Basic Operations...
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When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping to view other panels. To configure Edge panels: From any screen, open the Edge screen, and then tap Settings For more information, see Edge Panels Settings. Apps Edge You can add up to ten apps in two columns to the Apps edge panel. To view Apps edge: When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the Apps edge panel is seen. To configure Apps edge: 1. From any screen, open the Edge screen, and swipe until the Apps edge panel is displayed. 2. Tap Add to add more apps to the Apps edge. To add an app to the Apps edge, find it on the left side of the screen and tap it to add it to an available space on a column on the right. To change the order of the apps on the Edge panel, drag each app to the desired location. To remove an app, tap Remove 3. Tap Back to save changes. Tasks Edge You can add shortcuts to common tasks performed with stock apps to the Tasks edge panel. Up to ten tasks in two columns can be added. To view Tasks edge: When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the Tasks edge panel is seen. To configure Tasks edge: 1. From any screen, open the Edge screen, swipe until the Tasks edge panel is displayed. 2. ...
To change the order of the tasks on the Edge panel, drag each task to the desired location. To remove a task, tap Remove 3. Tap Back to save changes. People Edge People edge allows you to set the Edge screen to light up with distinct colors when you receive notifications about contacts in your My people list. You can also use this panel to quickly communicate with contacts on your My people list. To view People edge: When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the People edge panel is seen. To configure People edge: 1. From any screen, open the Edge screen, swipe until the People edge panel is displayed. Tap Add to add more contacts to the People edge. To remove a contact, touch and hold the contact, and then drag it to Remove . To change the order of the contacts on the Edge panel, drag each contact to the desired location. 2. Tap Back to save changes. Edge Feeds Edge feeds display select information and notifications on the Edge screen when the screen is turned off. To view Edge feeds: When the screen is turned off, quickly swipe your finger along the Edge screen in one direction, and then back in the opposite direction. For more information, see Edge Feeds Settings. Applications The following topics describe how to access the applications (apps) list and launch apps on your ...
1. From home, tap Apps The Apps list opens. 2. Tap and app icon to launch the corresponding application. The application opens. Apps List The Apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Receive real-time local weather information at any location in the 1Weather world. Access 7-day and hourly weather forecasts for your area. Located in the Sprint folder in the Apps list. Plan trips and access AAA™ member services. Located in the Sprint AAA folder in the Apps list. Shop at Amazon™.com from your device. Located in the Amazon Amazon (Amazon folder in the Apps list. Shopping) Download books for reading right on your device. You must have an Amazon Kindle account with Amazon to use the Kindle™ application. Located in the Amazon folder in the Apps list. Purchase, download, and play music from Amazon. Located in the Amazon Music Amazon folder in the Apps list. Getting Started Basic Operations...
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Take pictures and record videos using the front and rear cameras. Camera Browse the Internet and bring your open tabs, bookmarks and Chrome address bar data from your computer to your mobile device. Located in the Google folder in the Apps list. Set alarms, view time in time zones around the world, use a Clock stopwatch, set a timer, and use your phone as a desk clock. Store and manage contacts from a variety of sources, including Contacts contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, compatible email programs (including Exchange Server), and your Facebook™ friends. Play daily fantasy sports against other users. Located in the Sprint DraftKings folder in the Apps list. Open, view, rename, and share your Google Docs™ and files. Drive Located in the Google folder in the Apps list. Send and receive email from a variety of email service providers. Email Located in the Samsung folder in the Apps list. Keep up with friends and family with the Facebook app. Share Facebook updates, photos, and videos, as well as text, chat, and play games. Discover apps designed exclusively for your Galaxy device. Located Galaxy Apps in the Samsung folder in the Apps list. View and edit pictures and watch videos that you have taken with Gallery your phone’s camera or downloaded. Send and receive email with Gmail, Google’s Web-based email Gmail service. Located in the Google folder in the Apps list. Getting Started Basic Operations...
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Function/Service Search not only the Internet, but also the apps and contents of your Google device. Located in the Google folder in the Apps list. Meet friends and family online, share photos, host video calls, and Hangouts send SMS and Hangouts messages. Located in the Google folder in the Apps list. Capture and share photos and videos with your friends. Customize Instagram what you capture, then share it on your feed or post it directly to your friends. Located in the Social folder in the Apps list. Browse the Internet using a full-featured browser. Located in the Internet Samsung folder in the Apps list. Configure and manage key security options, such as anti-virus and Lookout anti-malware technology, a lost and stolen device locater service, an application privacy adviser, and a backup service. Located in the Sprint folder in the Apps list. Play unlimited premium games for a low monthly fee. Located in the Loot Sprint folder in the Apps list. Find your current location and get directions and other location-based Maps information. Located in the Google folder in the Apps list. Organize your life by creating, editing, and managing memos. Memo Send and receive text and multimedia messages. Messages Reach out to your friends and family with Facebook Messenger™, Messenger which works just like texting. A data plan is required to use Messenger. Located in the Social folder in the Apps list. ® Manage your sounds, images, videos, Bluetooth files, Android files, My Files and other data in one convenient location. Located in the Samsung ...
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Find new apps, movies and TV shows, music, books, magazines, Play Store and games in the Google Play store. Discover and purchase new games. Recommend games to others. Playphone Located in the Sprint folder in the Apps list. Manage your health with the S Health wellness application. Set S Health fitness goals, check your progress, and keep track of your overall health. Located in the Samsung folder in the Apps list. Use the S Voice™ voice recognition application to activate a wide S Voice variety of functions on your phone. Located in the Samsung folder in the Apps list. Connect your device to your Samsung Gear using this application. Samsung Gear Located in the Samsung folder in the Apps list. Use your phone to pay at more places than any other mobile payment Samsung Pay service out there, from the grocery store to the coffee shop to your favorite department store. Get live help, discover new features, and unlock promotions for your Samsung+ Samsung device. Located in the Samsung folder in the Apps list. Protect your data usage privacy when using unsecured public Wi-Fi Secure Wi-Fi hotspots. Located in the Sprint folder in the Apps list. Configure settings and options on your phone. Settings Sprint Family Locator Use Sprint Family Locator to locate any phone on your Sprint family plan instantly—from your mobile phone, tablet or computer. Located ...
Function/Service Hire a private driver in more than 130 cities and 30 countries. Uber is Uber an entirely new and modern way to travel. Located in the Sprint folder in the Apps list. Use Visual Voicemail for a quick and easy way to access your Voicemail voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. Located in the Sprint folder in the Apps list. Access your Wi-Fi calling settings. Located in the Sprint folder in the Wi-Fi Calling Apps list. View and upload YouTube™ videos from your device. Located in the YouTube Google folder in the Apps list. Phone Number Follow the instructions below to display your phone’s wireless phone number. From home, tap Apps > Settings > About device You will see the number listed under My phone number. Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that do not require a signal or data. To turn on airplane mode: Getting Started Basic Operations...
Your phone’s wireless connection features are now restored. Enter Text You can type on your phone using the touchscreen Samsung keyboard or Google voice typing. Note: Keyboard layouts and options may change depending on where you are using them. For example, if you are entering text to do a Web search, a search icon may be available instead of an enter key. Samsung Keyboard Use the touchscreen virtual keyboard for entering text. The keyboard appears automatically when you tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Google voice typing option to enter text using your voice (see Google Voice Typing for details). The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more. Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text. Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and input methods are available for download from the Google Play store. See Google Play Store. From Settings: From home, tap Apps > Settings > General management > Language and input > Virtual keyboard, and then choose Samsung keyboard. Getting Started Basic Operations...
Use Samsung Keyboard to Enter Text Tap keys to enter text. While entering text, use these options: If you make a mistake, tap Delete to delete incorrect characters. Touch and hold Delete to delete a whole word or field. Tap Shift to change the case of the text (the arrow will turn blue). Tap Shift twice to switch to all capitals (the key will turn blue). Tap Symbols to switch to a symbols keyboard. Tap ABC to return to the regular keyboard. Tap Voice typing to switch to Google Voice™ typing to enter text by speaking. See Google Voice Typing. Touch and hold Options to open an options menu. Select from the following options. Voice typing: Switch to Google voice typing. Clipboard: Attach a screenshot or other item from the clipboard. Emoticon: Insert an emoticon. One-handed input keyboard: Use a keyboard designed for one hand.
Touch and hold Options on the Samsung keyboard, and then tap Google voice typing . 2. Speak into the microphone and watch your text being entered onscreen. If the text is incorrect, tap Delete 3. Once you have completed entering your text, tap Exit . The keyboard will reappear. Note: You can assign a new language to Google voice typing. Tap Settings > Languages and tap a language to select it. To add more languages, tap Settings > Languages, tap the language(s) you want to add, tap Save, and then tap Back Configure Google Voice Typing From home, tap Apps > Settings > General management > Language and input > Virtual keyboard > Google voice typing. Tips for Editing Text Your phone gives you many options to make entering text easier, including copying, cutting, and pasting. Double-tap text to highlight it, and then select from the following options: ...
Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps™, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Google Account Cautions Be sure not to forget your Google Account ID or password. Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application. Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone. Create a Google Account Online 1. From a computer, launch a Web browser and navigate to google.com. 2. On the main page, click Sign-in > Create account. 3. Follow the prompts to create your free account. 4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account. Create a Google Account Using Your Phone 1. ...
2. Tap Google, and then tap Or create a new account. 3. Follow the prompts to set up your account. Tap Next to proceed between steps and complete any additional screens if prompted. You are signed in to your new Google Account, and your phone will synchronize the selected items. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Add account. Getting Started Basic Operations...
2. Tap Google, and then tap Email or phone. 3. Enter your Gmail address and password, and then tap Next. 4. Complete any additional screens if prompted. You are signed in to your Google Account. Factory Reset Protection When you sign in to a Google Account on your device, Factory Reset Protection is turned on. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device. You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. For more information, see Factory Data Reset. Caution: Before shipping your device back to Samsung or taking it to your nearest Samsung-authorized service center, you should remove your Google Account before resetting the device back to factory settings. For more information, visit samsung.com/us/support/frp. Enable Factory Reset Protection Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature. Disable Factory Reset Protection To disable FRP, remove all Google Accounts from the device. Getting Started Basic Operations...
1. From home, tap Apps > Settings 2. Tap Clouds and accounts > Accounts > Google. 3. Tap More options > Remove account. Google Play Store Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google Account for details. Installing Applications Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.). Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third- party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, do not use the application. Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access ...
4. Tap an app to read a description about the app and user reviews. 5. Tap Install (for free applications) or the price (for paid applications). Note: If you have not already done so, you will need to set up a payment method to purchase paid apps from Google Play. 6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and installing the app. If you have not already set up a payment method, tap Continue and then follow the prompts to arrange payment and complete the purchase. The selected app is downloaded and installed on your phone. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap Ok on this screen, you are responsible for the results of using this item on your phone. Purchasing Applications Purchase apps at your own risk. Sprint is not responsible for any harm to you or third parties resulting from the use of purchased applications. Request a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone. If you change your mind, you can install the app again, but you cannot request a refund a second time. 1. From home, tap Apps > Play Store ...
Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps & games. 3. Tap the app you want to update, and then tap Update. The app update is downloaded and installed. Set Automatic App Updates 1. From home, tap Apps > Play Store 2. Tap Menu > My apps & games. 3. Tap the app you want to set for auto-update, and then tap More options > Auto-update. The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play.
2. Tap Menu > My apps & games. 3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK. The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. 1. From home, tap Apps > Play Store . 2. Tap Menu > Help & feedback. The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Getting Started Basic Operations...
Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock key. The lock screen appears. 2. Swipe your finger across the screen to unlock it. The screen is unlocked. If you have set up a screen lock, you will be prompted to draw the pattern, enter the password or PIN, or scan your fingerprint. See Screen Lock. Update Your Phone From time to time, updates may become available for your phone. You can download and apply ...
Update Your Phone Software You can update your phone's software using the System updates option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Gmail information: 1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Google. 2. Tap On/Off next to each option to enable backup. If you have multiple accounts, tap an account name. 3. Tap More options > Sync now to sync your Google Account information. To back up your Exchange Mail information: 1. From home, tap Apps > Settings > Cloud and accounts ...
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1. From home, tap Apps > Play Store 2. Tap Menu > My apps & games > Library tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall. 4. Follow the prompts. Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied. As an added precaution, to preserve any data on your optional microSD card (not included), please unmount it from your phone prior to starting the update process. For more information, see Storage Settings. Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software. 1. From home, tap Apps > Settings > System updates . 2. Tap Download updates manually. Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade.
3. Tap to open the System updates screen. 4. Tap Download and follow the prompts. The downloading icon ( ) appears within the status bar to indicate the phone is downloading the necessary files. 5. Tap Restart and install to complete the process. Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device . 2. Locate the Software version read-only field. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. From home, tap Apps > Settings > System updates > Update Profile. Getting Started Basic Operations...
2. Follow the prompts. The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically. 1. From home, tap Apps > Settings > System updates > Update PRL. 2. Follow the prompts. The phone will download and install the PRL update and you will see a confirmation when complete. Getting Started Basic Operations...
Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens. Item Description Status area The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Status bar The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side). Getting Started Your Phone's Home Screen...
Item Description Widget Widgets are self-contained apps that reside on your phone’s home screen. Application icons Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish. Primary shortcuts Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the Applications (Apps) shortcut, which remains static. Applications (Apps) Tap to open the applications (apps) list. The Apps list key is a primary shortcut available from all home screens. list Notification area The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more. Pull down the status bar to display the notification panel. Tip: Press the Home key to return to the main home screen from any other screen. Extended Home Screens In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Press the Home key to display the main home screen and then swipe the screen right or left to move from the main screen to an extended screen. Additional screens are available in addition to the main home screen. If you are not already using the maximum number of screens for your phone, you can add more screens by touching and holding an empty space on a home screen, sliding the thumbnails to the left, and then tapping Add page While on an extended screen, press the Home key to return to the main home screen. Status Bar and Notification Panel Your phone’s status and notifications are available at a glance at the top of the screen.
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Status Bar Layout Main Status Icons Icon Status Bluetooth: Bluetooth is active. GPS: GPS is active. Wi-Fi: Wi-Fi is active. Mute mode: Mute mode is enabled. Vibrate mode: Vibrate mode is enabled. Signal strength: Cellular network signal strength is displayed. Roaming signal strength: Roaming network signal strength is displayed. 3G: The device is connected to a 3G wireless network. 4G LTE active: The device is connected to a 4G LTE wireless network. Airplane mode: Airplane mode is active. Sync: Sync is active. Getting Started Your Phone's Home Screen...
Icon Status Battery charging: Battery is charging. Battery full: Battery is fully charged. Main Notification Icons Icon Notification Missed call: A call has been missed. Call on hold: A call is on hold. New voicemail: New voicemail message has been received. New email: New email has arrived. New Gmail: New Gmail has arrived. New message: New text or MMS message New Hangouts message: New Hangouts message has arrived. Event: A calendar event is approaching. USB: A USB connection is active. Alarm: An alarm has been set. Emergency alert: A new Emergency alert has arrived. Update available: An app update is available from the Google Play store. File download in progress: Download of a file or app is in progress. File upload in progress: File is being uploaded or sent. Update successful: An app or software update was successful.
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Open the Notification Panel Pull down the status bar. (Slide your finger down from the top of the screen.) The notification panel opens. To check notifications, tap an item in the list. Close the Notification Panel Slide the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap Back to close the notification panel. Notification Panel Layout The notification panel gives you access both to notifications and the quick settings menu. Getting Started Your Phone's Home Screen...
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Notification Panel Quick Settings The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on or off. You can customize which settings are available in your Quick Settings list. 1. From home, drag the status bar down to display the notification panel. 2. Tap Expand > More options > Edit to display the quick settings panel options. 3. Drag buttons to arrange which options appear in the quick settings panel. Getting Started Your Phone's Home Screen...
You will see two sets of buttons, Active Buttons on top and Available Buttons below. To add, remove, or move a button, touch and hold it and move it to the desired location. 4. Tap Done when you are finished. Note: You can only move buttons from Active to Available or vice-versa if there is space in the destination area. For example, if there are already ten Active buttons, you will need to move one to Available before dragging a different Available button up to the Active area. Tip: To change the layout grid of buttons, tap Expand > More options > Button layout. Multi Window Multitask by using multiple applications at the same time Activate Multi Window Apps that support Multi window™ display together on a split screen. You can switch between the apps, adjust the size of their display on the screen, and copy information from one app to the other. Note: Multi window is not available for all apps. 1. From any screen, touch and hold Recent apps 2. Tap two apps that support Multi window to open them in split screen view. – or – If you are currently using an app that supports Multi window, tap another app to add it in split screen view. You can also launch recently used apps directly into Multi window view: 1. From any screen, touch and hold Recent apps Recently used apps that support Multi window have a Multi window icon in their title bar. 2. Tap Multi window in the title bar to launch an application in split screen view. ...
1. Select an app window, and then tap the middle of the window border. 2. The following options are available: Switch windows: Switch locations between Multi window apps. Pop-up window: Change the selected app window into a floating pop-up window. Close app: Close the selected app. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Operations for Rearranging the Home Screen Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location. Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove shortcut . Displaying the Home Screen Menu: From home, touch and hold an empty space to display the home screen menu. Menu options include Wallpapers, Widgets, Themes, and Screen grid ...
You can also access the wallpaper menu through settings. From home, tap Apps > Settings > Wallpapers and themes > Wallpapers. 2. Tap an option to select the wallpaper, and then select: Home screen to set the background wallpaper for your home screen. Lock screen to set the wallpaper for your phone’s lock screen. Home and lock screens to set a wallpaper for both your home screen and your lock screen. 3. Tap Set as wallpaper. The wallpaper is set. Note: Tap Motion effect to enable or disable this feature. It allows the wallpaper to shift slightly as you move the device, creating a 3D effect. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen. 1. From home, tap Apps The Apps list opens.
The Widgets list opens. 2. Touch and hold a widget icon. The icon will disengage and you will see your home screens. 3. Drag the icon to an empty location on one of the home screens. The widget is added to the home screen. Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it. 2. Type a name, and then tap Back Getting Started Your Phone's Home Screen...
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A new folder is created. 3. To add more app shortcuts to the folder, touch and hold a shortcut, and then drag it on top of the new folder. The new shortcut is added to the folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display. 1. From home, tap the folder to open it, and then tap the folder name. 2. Type a new name, and then tap Back Change the Folder Color You can change the color of a folder. 1. From home, tap the folder to open it. 2. Tap Palette and select a color, and then tap Back Getting Started Your Phone's Home Screen...
Making Connections The topics in this section will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services. Making Connections...
Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume Adjusting Call Volume: Press the Volume key up or down during the call. Troubleshooting Problem: Difficulty during call. Solution 1: It may not be possible to make a call properly in a noisy location. Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult. Problem: Sound pops momentarily during a call. Solution: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area. Emergency Call Cautions Emergency calls are restricted in Airplane mode. Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, tap it to place the call immediately without entering the rest of the number. 3. Tap Dial to call the number. The phone dials the number. The call begins when the other party answers. 4. To end the call, tap End The call ends. Troubleshooting Question: Call does not connect. Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit number including the area code. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, swipe Phone up, and then tap Emergency call. 2. Tap 9-1-1 ( ), and tap Dial As long as you are in an area covered by wireless service, the emergency call is placed. To call the 9-1-1 emergency number normally or when your account is restricted: Making Connections Phone Calls and Voicemail...
1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone 3. Tap 9-1-1 ( ), and tap Dial As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9- 1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer an Incoming Call 1. When a call arrives, slide Answer to the right to answer it.
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The call begins. 2. To end the call, tap End The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, you can do either of the following: Press the Volume key down. Place the phone face down on a level surface. Reject an Incoming Call When a call arrives, slide Reject to the left to reject it. Making Connections Phone Calls and Voicemail...
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The ringtone or vibration will stop and the call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, slide Send message up from the bottom of the screen. The ringtone or vibration will stop and you will see a list of preset text messages. 2. Tap one of the messages to send it to the caller. The selected message will be delivered to the caller. You can edit the reject messages through the Call settings menu. From the phone app, tap More options > Settings > Quick decline messages and edit or create a reject message. Making Connections Phone Calls and Voicemail...
In-Call Screen Layout and Operations While you are on a call, you will see a number of options. In-Call Screen Layout Tap options to activate them during a call. Add call: Touch and hold to initiate a conference call (3-way call). Merge: Join two currently active calls (conference). Extra volume: Increase the call volume. Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off). Note: The Headset button is activated to show the current call is routed to the connected Bluetooth headset (not included). To route the current call back to the phone, tap Headset to temporarily use the phone. Tap it again to route the call back to the connected Bluetooth headset. Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off). Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.) Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. Making Connections Phone Calls and Voicemail...
Keypad/Hide: Toggle the appearance of the onscreen keypad. Show the keypad to enter additional numbers, for example, an extension or access code. For example: When you call your bank’s 800 number, use the keypad to enter your account number and PIN. Mute: Mute the microphone during an active call. Tap again to unmute the microphone. Note: If Mute is activated, the speaker mode is deactivated. : End the current call. Tap More options during a call to display a list of additional in-call features: View contact: Display your caller’s contact information (if available). Send message: Send a text or multimedia message while remaining on the call. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. ...
5. To end the call, tap End The call ends. Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number. Call from Call Log The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone to display the phone app. 2. Tap Recents to display the call log list. The call log list appears. 3. Tap an entry to display the call details. 4. Tap Call to place a call. Making Connections Phone Calls and Voicemail...
The phone dials the number. The call begins when the other party answers. For additional options, tap Details 5. To end the call, tap End . The call ends. Tip: You can also place a call directly from the call log list. Swipe the entry you want to call from left to right to place a call. Voicemail The following topics describe how to set up and use your phone's voicemail and visual voicemail features. Voicemail Setup Follow the instructions below to set up voicemail on your phone. You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a passcode to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1. From home, tap Phone Making Connections Phone Calls and Voicemail...
2. Touch and hold the 1 key to dial your voicemail number. Your phone dials the voicemail access number. 3. Follow the system prompts to: Create your passcode. Record your name announcement. Record your greeting. Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages. Visual Voicemail Setup This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone. About Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now, you can find the exact message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your Making Connections Phone Calls and Voicemail...
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phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup. 1. From home, tap Apps > Sprint > Voicemail . – or – Tap Phone , and then tap Visual Voicemail . You will see a Welcome to Visual Voicemail screen. 2. Scroll through the introduction screens to view a brief explanation of visual voicemail services. 3. At the end of the welcome screens, a Personalize your voicemail prompt is displayed. 4. Tap Personalize and follow the system prompts to: Create a passcode (part of standard voicemail). Record your name announcement. Record your greeting. Making Connections Phone Calls and Voicemail...
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. From home, tap Apps > Sprint > Voicemail . You will see the voicemail Inbox. 2. Tap a message, and then tap Play to review it. Tip: For an explanation of all your Visual voicemail options, tap More options > Help > Visual Voicemail Menu > Visual Voicemail Settings. Making Connections Phone Calls and Voicemail...
Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, tap Apps > Voicemail 2. The following options are available when viewing the voicemail inbox. More options : Access Search, Settings, and Help features. New Voice SMS: Send a voice message to friends. New Avatar message: Send an animated voice message to friends. Search: Search your voice messages. Upgrade to Premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge. Store: Access the Visual Voicemail store to purchase avatars, backgrounds, and more. Help: View help topics for Visual Voicemail. Settings: Customize your Visual Voicemail settings. 3. Tap a message to review it. The following options are available while listening to voicemail messages. Call : Dial the number the message came from.
Share: Send the message using Wi-Fi Direct, social accounts, and so on. Archive message: Save this message. Upgrade to premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge. Help: View help topics for Visual Voicemail. Settings: Customize your Visual Voicemail settings. 4. Touch and hold a message to manage your messages. The following options are available: Delete : Delete selected messages. More options : Select additional options. Archive: Save this message. Mark as Read: Mark this voicemail as being read. Mark as Unread: Mark this voicemail as not being read. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. From home, tap Apps > Voicemail ...
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2. Tap More options > Settings. You will see the voicemail settings menu. 3. Select an option to change its settings: Avatar: Configure you Avatar options. Display: Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages. Help/Info: View help topics for using Visual Voicemail. Preferences: Change your Visual Voicemail application preferences. Sound: Change your sound/speakerphone options. Updates: Check for updates. About Voicemail: View information about the application. Change Your Main Greeting Using the Voicemail Menu Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, tap Apps > Voicemail Making Connections Phone Calls and Voicemail...
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2. Tap More options > Settings > Preferences > Personalize voicemail. 3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Tap OK to save your information. Making Connections Phone Calls and Voicemail...
Optional Calling Services The following topics outline additional voice-related services available with your phone, including Wi-Fi Calling, call services and more. Wi-Fi Calling Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a connected Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception. Set Up Wi-Fi Calling 1. From home, tap Apps > Settings 2. Tap Wi-Fi Calling and follow the prompts to set up Wi-Fi Calling. You will see in the status bar when Wi-Fi Calling is active and connected, or if Wi-Fi Calling is set up but you are not connected to a Wi-Fi network. Note: When using Wi-Fi Calling, the phone app icons differ slightly. You will tap Dial to place a call, and tap End to end a call. Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support. Enable or Disable Wi-Fi Calling 1. From home, tap Apps > Settings > Wi-Fi Calling . 2. ...
To permanently block your number, call Sprint Customer Service. Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: Slide Answer to the right. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: Tap Swap Making Connections Phone Calls and Voicemail...
Note: For those calls where you do not want to be interrupted, you can temporarily disable Call Waiting by pressing * 7 0 ( ) before placing your call. Call Waiting is automatically reactivated once you end the call. Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and tap Dial (or place a call from Log or Contacts). 2. Once you have established the connection, tap Add call, and dial the second number (or place the call from Log or Contacts). This puts the first caller on hold and dials the second number. 3. When you are connected to the second party, tap Merge . Your conference call is now in session. Making Connections Phone Calls and Voicemail...
4. To end the three-way call, tap End Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1. From home, tap Phone 2. Tap * 7 2 ( 3. Enter the area code and phone number to which you want your calls forwarded. 4. Tap Dial . You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number. To deactivate Call Forwarding: 1. From home, tap Phone 2. Tap * 7 2 0 ( 3. Tap Dial . ...
You will hear a tone to confirm the deactivation. Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Swipe to call or send Place a call to a displayed contact by swiping right. Send a messages message to a displayed contact by swiping left. Contacts with numbers Show contacts with phone numbers and hide other contacts. Block numbers Manage a list of automatically blocked phone numbers, and create or edit messages to block incoming calls. Quick decline messages Compose or edit response messages to send when declining incoming calls. Answering and ending Answer calls by pressing the Home key or using voice commands. calls End calls by pressing the Power key or using voice commands. Show caller information Show the communication history and related information for each ...
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Setting Description Voicemail Service provider: View your service provider. Voicemail settings: View your voicemail number. Alert sound: Select your new voicemail alert sound. Vibrate: Set the phone to vibrate when new voicemail arrives. ...
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Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn TTY Mode on or off: 1. From home, tap Apps > Phone . 2. Tap More options > Settings. 3. Tap More settings > TTY mode. 4. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off. Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this. Making Connections Phone Calls and Voicemail...
Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. Sprint is not responsible for any damages from lost or changed contacts. Add a Contact You can add contacts from your phone’s Phone application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1. From home, tap Apps > Contacts You will see the Contacts list. 2. Tap Add to add a contact. Making Connections Contacts...
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The Add Contact screen appears. 3. If you have multiple account types associated with your phone, select a contact type. Select Device as the sync account if you want your contacts on your phone only; they will not be synced with your Google Account. Select Google if you want to save contacts to your Google Account; these will be synced automatically with your Google Account online. Select Samsung account if you want to save contacts to your Samsung account; these will be synced automatically with your Samsung account online. 4. Use the keyboard to enter as much information as you want. Picture : Tap the picture icon to assign a picture to the contact. Name: Enter the name of the contact. Organization: Enter organization information for the contact. Phone number: Enter the phone number for the contact. Email: Enter email addresses for the contact. ...
Note: To add more phone numbers, email addresses, etc., tap Add on the right side of the entry field. 5. When you have finished adding information, tap Save. The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone . 2. Enter a phone number and tap Add to Contacts. 3. To add the number to an existing contact, tap Update existing. To add a new contact, tap Create contact. For an existing contact, tap the contact name and select a number type for the new number. For a new contact, enter the name and any additional information. 4. Tap Save. The contact is added. View Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Apps > Contacts . You will see the Contacts list. Making Connections Contacts...
2. Tap a contact, and then tap Details 3. Tap Call to dial the contact’s default phone number. 4. Tap Message to send the contact a message. Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Making Connections Contacts...
Item Description More options Access additional options. Search Search contacts. Image Tap to show the contact’s details. Contact Tap to show the contact’s details. Add new contact Add a new contact. Edit a Contact Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Apps > Contacts . You will see the Contacts list. 2. Tap a contact, and then tap Details The contact’s detailed listing appears. 3. Tap Edit. Making Connections Contacts...
4. Tap any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then tap Save. Your changes are saved to the contact entry. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, or Work), tap the type to the right of the field. Note: To add more phone numbers, email addresses, etc., tap Add on the right side of the entry field. Delete a Contact You can delete a contact from the contacts details page. 1. From home, tap Apps > Contacts . You will see the Contacts list. 2. Tap a contact, and then tap Details Making Connections Contacts...
The contact’s detailed listing appears. 3. Tap More options > Delete. 4. Tap Delete. The contact is deleted. Tip: You can also touch and hold the contact from the contact list and then tap Delete > Delete. Favorites The Favorites tab is a listing that can help you quickly access your most used or preferred Contacts entries. Mark Contacts as Favorites 1. From home, tap Apps > Contacts 2. Tap a contact, and then tap Details 3. Tap Favorite to brighten the Star Remove Contacts from Favorites 1. From home, tap Apps > Contacts 2. Tap a contact, and then tap Details 3. Tap Favorite to dim the Star Making Connections Contacts...
Groups You can use groups to organize your contacts. Your phone comes with preloaded groups, and you can create your own. You might create a group for your family, for coworkers, or a team. Groups make it easy to find contacts, and you can send messages to the members of a group. Create a Group 1. From home, tap Apps > Contacts 2. Tap More options > Groups, and then tap Create. 3. Tap fields to enter information about the group: Tap Device storage and all accounts to choose where to save the group. You can save it to a specific account, to the device memory, or to all accounts. Tap Group name to enter a name for the new group. Tap Group ringtone to select a ringtone for notifications for incoming calls from group members. 4. Tap Add member and select a member or members to add to the new group, and then tap Done. 5. Tap Save to save the new group. Add Contacts to a Group 1. ...
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3. Tap Edit > Add member and select a member or members to add to the new group, and then tap Done. 4. Tap Save. Send a Message to a Group You can send a message to members of a group, if the members have a telephone number stored in their contact record. A message to multiple recipients is treated as a group conversation. 1. From home, tap Apps > Contacts 2. Tap More options > Groups, and then tap a group. 3. Tap More options > Send message. 4. Tap Recipients to edit the group’s members receiving the message. 5. Continue to enter your message and send it. For more information, see Text and Multimedia Messaging. Send an Email to a Group You can send an email to members of a group, if the members have an email address stored in their contact record.
3. Tap More options > Delete, and then tap Group only to delete only the group, or Group and members to delete the group and all of its members. Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1. From home, tap Apps > Contacts . 2. Tap a contact and select Details 3. Tap Share. 4. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact information in a text file. 5. Select a sharing method: When sharing a contact as a.vcf file, the following sharing methods are available: Android Beam: Send the information using NFC and Android Beam. Bluetooth: Send the information using Bluetooth. See Bluetooth for information on pairing and sending using Bluetooth. Email: Send the information as an email attachment. If prompted, select an email account. Address the message, add a subject and a message, and then tap Send. See Create and Send an Email Message for details on sending email. Gmail: Send the information as a Gmail attachment. Address the message, add a ...
Messages: Send the information in a text message. Select a contact or enter a wireless phone number or email address, enter any additional information, and then tap Send. For more information on text messaging, see Send a Multimedia Message (MMS). Save to Drive: Save the information to your Google Drive™ account. Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi Direct. When sharing a contact as a text file, the following sharing methods are available: Android Beam: Send the information using NFC and Android Beam. Bluetooth: Send the information using Bluetooth. See Bluetooth for information on pairing and sending using Bluetooth. Copy to clipboard: Save the information to the clipboard. Email: Send the information as an email attachment. If prompted, select an email account. Address the message, add a subject and a message, and then tap Send. See Create and Send an Email Message for details on sending email. Facebook: Share the information using Facebook. ...
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1. From home, tap Apps > Contacts You will see the Contacts list. 2. Tap your profile under My profile. Your profile displays. 3. Tap Profile sharing, and then tap On/Off to enable the feature. 4. Set Profile sharing options: Share with: Share your profile with the public, all contacts, your favorite contacts, or selected contacts. Shared profile info: In addition to your name, status, and profile picture, you can share your email, organization, address, and date of birth. Making Connections Contacts...
Back up profile data: Back up and restore your profile using your Samsung account. Registered information: View and set the registered information for your phone number. Import Contacts Your phone offers a couple of options for importing contacts from installed SD memory cards or external devices using USB. Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts. See SD Card for SD card information. Import Contacts from an SD Card or USB Storage 1. From home, tap Apps > Contacts You will see the Contacts list. 2. Tap More options > Settings > Import/export contacts. You will see the Import/export contacts menu.
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Before Backing Up Contacts to an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can back up your contacts. See SD Card for SD card information. Back Up Contacts to Your SD Card 1. From home, tap Apps > Contacts You will see the Contacts list. 2. Tap More options > Settings > Import/export contacts. You will see the Import/export contacts menu. 3. Tap Export and follow the prompts to complete the export. The contacts are exported and saved to the installed SD card. Making Connections Contacts...
Messaging With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messaging. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar). See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. 1. From home, tap Apps > Messages 2. On the Messaging screen, tap Compose . 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly. Tap Recipients , and then select the contacts to whom you want to send the message. You can also select contact groups as recipients. When you have selected all the message recipients, tap Compose. 4. Tap the Enter message field and then start composing your message. Making Connections Messaging...
5. When done, tap Send to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps > Messages 2. On the Messaging screen, tap Compose . The Compose screen opens. 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly. Tap Recipients , and then select the contacts to whom you want to send the message. You can also select contact groups as recipients. When you have selected all the message recipients, tap Compose. 4. Tap the Enter message field, and then start composing your message. 5. Tap Attachment 6. In the Attach window, select from the following file attachments: Camera: Take a new picture. ...
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Image: Attach a stored picture. See View Pictures and Videos Using Gallery. Video: Attach a stored video. See View Pictures and Videos Using Gallery. Audio: Attach a stored music file or voice recording. Record audio: Make a voice recording and attach it. Memo: Attach a Memo. See Memo. Calendar: Select the calendar event you want to attach. See Calendar. Location: Add your current location (requires GPS to be turned on) or a location you pick on a map to your message. See Google Maps. Contacts: Select a contact from your phone, and then select which contact information you want to attach. See Contacts. 7. Tap Send to send the MMS message. Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you are composing, tap Menu > Message options > Create slideshow to add space for a new slide. 2. Tap the space for the slide. 3. To compose your slideshow, do any of the following: Add a picture. Tap Attachment > Image and select a picture. ...
Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS message. Tap Attachment and select a file type, location, and file and then repeat it for additional slides. Your phone will automatically compile a slide show. Use Enhanced Messaging Enhanced messaging allows you to exchange multimedia chat messages with pictures, voice recordings, audio or video files, contact cards (vCard), appointments (vCalendar), as well as large files to other phones which support Enhanced messages. Enable Enhanced Messaging 1. From home, tap Apps > Messages 2. Tap More options > Settings > Enhanced messaging. 3. Tap On/Off to enable Enhance messaging. 4. Set options: Image resize: Set the standard size of images sent with Enhanced messages. Send as SMS/MMS messages: Send your Enhanced messaging messages as text or multimedia messages when Enhanced messaging is unavailable. Registered information: View and set the registered information for your phone number. Note: The first time you turn on Enhanced messaging, you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue.
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Send an Enhanced Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap Compose . The Compose screen opens. 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your Contacts list are displayed. Tap a match to enter that number or address directly. Tap Recipients , and then select the contacts to whom you want to send the message. You can also select contact groups as recipients. When you have selected all the message recipients, tap Done. 4. Tap the Enter message field, and then start composing your message. Making Connections Messaging...
5. Tap Attachment and select from the following file attachments: Camera: Take a new picture. Gallery: Attach a picture from the Gallery app. Other: select from the following sources: Image: Attach a stored picture. See View Pictures and Videos Using Gallery. Video: Attach a stored video. See View Pictures and Videos Using Gallery. Audio: Attach a stored music file or voice recording. Record audio: Make a voice recording and attach it. Memo: Attach a Memo. See Memo. Calendar: Select the calendar event you want to attach. See Calendar. Location: Add your current location (requires GPS to be turned on) or a location you pick on a map to your message. See Google Maps. Contacts: Select a contact from your phone, and then select which contact information you want to attach. See Contacts. 6. When done, tap Send to send the enhanced message.
1. From home, tap Apps > Messages 2. Tap the message to resume editing it. 3. When you finish editing the message, tap Send New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Messages Settings for details. New message also appears in the notifications area of the status bar to notify you of a new text or multimedia message. The Messages app shortcut (if shown on the home screen) also displays the number of new messages. To open the message, pull down the status bar to open the notification panel. Tap the new message to open and read it. For more information on reading and replying to messages see Manage Message Conversations. Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message Do one of the following: On the Messaging screen, tap the text message or conversation to open and read it. If you have a new message notification, pull down the status bar to open the notification ...
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3. Tap the attachment to open it. If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more information, see Contacts. If the attachment is a vCalendar file, you can choose the calendar where you want to save the event. For information on using Calendar, see Calendar. 4. To save the attachment to device memory or an SD card, touch and hold the attachment, and then tap Save attachment on the options menu. Note: When Auto retrieve in MMS settings is disabled, only the message header is downloaded. To download the entire message, tap the Download button at the right side of the message. For details, see Messages Settings. Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it. Reply to a Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send Note: To reply to a text message with a multimedia message, open the text message, tap More options > Add subject, or Attach. The text message is automatically converted into a multimedia message. Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From home, tap Apps > Messages ...
3. Select the conversations you want to delete. 4. Tap Delete and then tap Delete to confirm. Any locked messages will not be deleted. Tip: You can also delete a conversation while you are viewing it. While viewing a conversation, tap More options > Delete, and then tap Delete to confirm. Any locked messages in the conversation will not be deleted unless you select the Include protected message checkbox. Delete a Single Message 1. While viewing a conversation, touch and hold the message that you want to delete. If the message is locked, tap Unlock on the options menu and hold the message to display the options menu again. 2. Tap Delete on the options menu. 3. Tap Delete to confirm. View Contact Information from a Message When you have received a message from someone in your stored contacts, you can tap the contact’s picture or icon in the conversation to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call or send an email message to the contact, and more. Messages Settings The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications. 1. ...
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Preview message: Show previews of new messages on the status bar and lock screens, and in pop-ups. Backgrounds: Choose backgrounds and bubble styles. Quick responses: Create and manage text phrases that you can add to messages. Block messages: Block messages by filtering based on criteria you set. Tap Block messages, and then configure filters: Block numbers: Enter telephone numbers to automatically block. Block phrases: Enter text phrases to automatically block. Blocked messages: View blocked messages. Font size: Set the font size for messages. More settings > Text messages: ...
Emergency notification preview: Play a sample emergency alert tone. Tap Stop to cancel the playback. Vibrate when sound plays: Select vibration options for emergency message notifications. Alert reminder: Configure the reminder interval. Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Create and Send a Gmail Message Use your phone to create and send Gmail messages. 1. From home, tap Apps > Google > Gmail . The Gmail Inbox opens. 2. In the Inbox, tap Compose . The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send The Gmail message is sent. Making Connections Messaging...
Gmail Composition Options Adding Cc/Bcc: In the mail composition window, tap Options to display the Cc and Bcc fields, and then add recipients. Attaching Pictures or Videos: In the mail composition window, tap Attach . Locate and then tap the picture or video you want to attach. Save as a Draft (Send Later): While composing your message, tap More options > Save draft. The message is saved as a draft for later. Delete Mail Being Composed: In the mail composition window, tap More options > Discard > Discard. Note: To view your draft email messages, in the Inbox, tap Menu > Drafts. Note: To view your sent messages, in the Inbox, tap Menu > Sent. Check Received Gmail Messages Your phone allows you to access, read, and reply to all your Gmail messages.
The new Gmail message opens. If you have two or more new Gmail messages, tapping the notification opens the Gmail Inbox. Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail Inbox. 1. From home, tap Apps > Google > Gmail The Gmail Inbox opens. 2. Tap the message thread you want to view. The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send To reply to all, tap More options > Reply all. Forwarding Gmail Messages: With the Gmail message open, tap More options > Forward, enter a recipient and an additional message, and tap Send ...
automatically added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list. 1. From home, tap Apps > Google > Gmail The Inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options > Move to. 3. Tap a label for the thread. The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the Inbox. When replies arrive for archived threads, they appear in the Inbox again. 1. From home, tap Apps > Google > Gmail The Inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the Inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the Inbox. Making Connections Messaging...
1. From home, tap Apps > Google > Gmail The Inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options > Mute. The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the Inbox. 1. From home, tap Apps > Google > Gmail The Inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete > OK. The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the Inbox. 1. From home, tap Apps > Google > Gmail The Inbox opens. 2. Tap Search . 3. Enter your search text and tap Search The search results appear. Tap a message or thread from the list to display it.
Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Cloud and accounts menu. 1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Add account. 2. Tap Google, and then tap Email or phone. 3. Enter your Gmail username and password, and then tap Next. 4. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now. 5. Tap Finish setup. You are signed in to your Google Account, and you can access both of your Gmail accounts from the Gmail app. Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or create a new account and follow the prompts. Switching between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app.
The selected account Inbox is displayed. Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu. 1. From home, tap Apps > Google > Gmail The Primary Inbox opens. 2. Tap Menu > Settings . 3. Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific Gmail account. General settings: Gmail default action, Conversation view, Swipe actions, Sender image, Reply all, Auto-fit messages, Auto advance, Confirm before deleting, Confirm before archiving, and Confirm before sending. Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate, Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download attachments, and Images. Note: Available settings are subject to change. Email Use the Email application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Making Connections Messaging...
Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time. Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully. 1. From home, tap Apps > Samsung > Email 2. Follow the prompts to set up your email account. The email account is set up and you will begin receiving email. Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set 1. From home, tap Apps > Samsung > Email . The email Inbox opens.
3. Tap Add account . 4. Follow the prompts to complete the account setup. The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Cloud and accounts menu. 1. From home, tap Apps > Settings > Cloud and accounts > Accounts. 2. Tap Add account > Email. 3. Follow the prompts to complete the account setup. The email account is added and you will begin receiving email for the account. Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. ...
Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption. Use client certificate: Tap to place a checkmark in the box, if your system requires certification. 5. Enter an account name and a display name and tap Done to complete setup. Your corporate email account is set up and you will begin receiving email for the account. Create and Send an Email Message Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Samsung > Email . The email Inbox opens. If you want to switch to a different email account, tap the account name at the top of the screen and select another account. 2. Tap Compose new email The email composition window opens. 3. Enter the message recipient(s). Making Connections...
You can add multiple recipients to an email message. To add recipients from Contacts, tap Contacts , select the contact(s) you wish to include, and then tap Done. 4. Enter the email subject and message. To add an attachment to the message, tap Attach, select an attachment type and an attachment, and then tap Attach. 5. Tap Send. The email message is sent. Open Email Messages You can open and read email messages directly from the email Inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Samsung > Email . The email Inbox opens. 2. Tap the message you want to view. The email message opens. 3. Tap Reply or Reply all to reply to the message. Tip: Tap the account name at the top of the screen to switch to a different email account. Tip: You can also access new email messages from the notification panel. Pull down the status bar to display the notification panel, and then tap an email notification. The email Inbox will open and display the new email message. Making Connections...
Replying to Email Messages: With an email message open, tap Reply or Reply all , compose your reply message, and tap Send. Forwarding Email Messages: With the email message open, tap Forward , enter a recipient and an additional message, and tap Send. Read entire message thread: With the email message open, tap Thread to view all emails that are part of this message thread. Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From home, tap Apps > Samsung > Email . The email Inbox opens. 2. Tap Menu > Settings Making Connections Messaging...
3. Tap an account name, and then tap Remove > Remove. The account is deleted from your phone Manage Your Email Inbox Your email Inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Samsung > Email . The email Inbox opens. 2. Tap the email account at the top of the screen to select a different Inbox, or tap All accounts to see all of your email Inboxes at once. Making Connections Messaging...
Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. While viewing the account you want to synchronize, swipe down. Sort Email Messages 1. On the email account Inbox, tap Sort by. 2. Select from the options to sort email messages by date received, sender, read/unread, attachments, or priority. Delete an Email Message 1. On the email account Inbox, touch and hold the message you want to delete. 2. Tap Delete > Delete. Delete Multiple Email Messages 1. On the email account Inbox, touch and hold a message to select it and display check boxes, and then tap the check box next to the messages you want to delete. 2. Tap Delete > Delete. VIPS Messages from Very Important Persons (VIPs) automatically display at the top of your email Inbox. Emails from priority senders display VIP in their subject line. To add priority senders: ...
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1. From home, tap Apps > Samsung > Email 2. Tap Menu > Settings 3. Tap the Exchange ActiveSync account name to view its options. The following options are available: Sync account: Keep the account synchronized on your phone. Account name: Change the account name. Always Cc/Bcc myself: Send a copy of each email you send to yourself. Signature: Enable and configure your signature for each email you send. Show images: Show all images in emails. Auto download attachments: Automatically download attachments when connected to a Wi-Fi network. Sync schedule: Configure a schedule for syncing your email account. Period to sync Email: Configure how far back in time you want to sync your email ...
Security options: Manage encryption and signature options for outgoing email. Exchange server settings: Modify the Exchange server settings for this email account. Email Settings Configure options for email accounts you set up on your phone. General Email Preferences 1. From home, tap Apps > Samsung > Email 2. Tap Menu > Settings to configure options. General email settings, which affect all email accounts, include: Manage accounts: Configure options for specific accounts. Available settings depend on the type of account. Add account: Add additional email accounts. Manage folders: Show, hide, and reorder your folders. ...
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About Email: View information about the Email app. Help: View help topics on using the Email app. Manage Email Account Settings You can edit settings for your individual email accounts, such as email address and password, name display and signature, frequency of retrieval, and more. Note: Available settings depend on the type of email account. 1. From home, tap Apps > Samsung > Email 2. Tap Menu > Settings , and then tap an account to set its options. Individual email account settings may vary; see your service provider for details. Common settings include: Sync account: Configure options for synchronizing your phone with your account. Account name: Enter a name to identify this email account. Your name: Add your name. ...
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Sync schedule: Set a sync schedule for email, such as choosing different sync options for peak days or times, or when roaming. Period to sync Email: Choose the period for synchronizing email between your phone and account. Limit retrieval size: Choose the email retrieval size for each message. Limit retrieval size while roaming: Choose the email retrieval size while roaming. Out of office settings: Configure options for automatically sending replies when you are out of the office. Folder sync settings: Choose which folders to sync. Period to sync Calendar: Choose the period for synchronizing calendar events between your phone and account. Empty server trash: Delete the contents of the trash folder on the account server. ...
Internet and Social Networking The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites such as Facebook, Twitter, Hangouts, LinkedIn, and more. Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request. 4G LTE The Sprint 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 120 Mbps. To connect your phone to the 4G LTE network, you must be in an area covered by the 4G LTE network. For more information about the availability of Sprint 4G LTE service in your location, visit sprint.com/coverage. Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes. Set Your Network Options 1. From home, tap Apps > Settings > Connections > Mobile networks > Network mode. ...
Your User Name When you buy your phone and sign up for service, you are automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you to the network. Your user name is automatically programmed into your phone. You do not have to enter it. Find Your User Name You can find your user name through your phone's device menu. 1. From home, tap Apps > Settings > About device . 2. Tap Status. You will see your user name under the “Username” heading. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. From home, tap Apps > Settings > System updates . Making Connections Internet and Social Networking...
2. Tap Update Profile. Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The fullness of the triangle icon indicates the strength of the signal. A fuller icon means a better signal. 4G LTE data service: Your phone is connected to a 4G LTE network. 3G (data service): Your phone is connected to a 3G network. Browser Browse the Internet using a full-featured browser. SSL/TLS SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.). SSL/TLS Cautions Making Connections Internet and Social Networking...
When opening a secured page, users must decide as their responsibility whether or not to open the page with use of SSL/TLS. Sprint and the applicable Certification Authorities make no guarantees whatsoever to users regarding security of SSL/TLS. Use the Browser Launching the browser is as easy as tapping an icon. From home, tap Apps > Samsung > Internet The browser opens. The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the Sprint home page. You can also launch the browser by tapping a URL in a text message, email message, or Gmail message. Browser Use Options Searching within a Web Page: With a Web page displayed, tap More options > Find on page, and enter your search text. Tip: To change the phone’s default launch page to your current page, tap More options > Settings > Homepage > Current page. Add a Bookmark Bookmark favorite sites using the browser menu options.
More options > Edit bookmark, edit the bookmark, and then tap Save. Deleting Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, and then tap Delete. Show Saved Web Pages: From the browser, tap Bookmarks > Saved pages, and then tap a saved page to open it. View Browser History Use the browser menu options to view your browsing history. 1. From home, tap Apps > Samsung > I nternet The browser opens. 2. Tap Bookmarks . The bookmark window opens. If you do not see Bookmarks , pull down the Web page to display the address bar. 3. Tap the History tab, and then tap an entry. The Web page opens. Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily.
The tabs window opens. If you do not see Tabs , drag the Web page down to display the address bar. 3. Tap New tab. A new tab appears. To switch tabs, tap one of the available thumbnails in the tabs window. Browser Settings Access your Internet browser's settings. 1. From home, tap Apps > Samsung > Internet The browser opens. Making Connections Internet and Social Networking...
2. Tap More options > Settings to configure options: Homepage: Choose a homepage to display when you launch Internet. Default search engine: Choose a default search engine. Auto fill forms: Manage your Auto fill forms. Manual zoom: Override website requests to control zoom level. Privacy: Choose options related to privacy. Advanced: Choose settings to control how the browser treats content, such as allowing JavaScript, blocking pop-ups, and managing website data. About internet: View information about the Browser app. Chrome Browser Browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your mobile device. 1. From home, tap Apps > Google > Chrome . Chrome™ opens. 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL). The search results appear or a Web page opens. Making Connections Internet and Social Networking...
Chrome Support To find on-phone help with Chrome, from Chrome, tap More options > Help & feedback. A Web page will open displaying Google help for Chrome. Tip: For more information, from your computer, visit: support.google.com/chrome. Facebook Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games. Once you have signed in in Facebook, you can post and read updates, upload pictures, tag locations, and more, all from your phone. 1. From home, tap Apps > Facebook The Facebook app launches. If this is the first time you have used Facebook on your phone, enter your Facebook ID and password and tap Log in to sign in to an existing account, or tap Sign Up for Facebook to set up a new Facebook account. 2. Tap Status and type an update, tap Photo and upload a picture from the gallery, tap Check In to share your location, “Like” and comment on friends’ posts, and more. Hangouts Meet friends and family online, share photos, host video calls, and send SMS and Hangouts messages. Log in to a Google Account beforehand (see Google Account). Using Hangouts 1. From home, tap Apps > Google > Hangouts ...
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The Hangouts app will open. 2. Tap Add , and then tap New conversation. 3. Type a name, email, number, or circle, or select a contact from the list. 4. Type a message or tap Video chat to start a video chat. A chat window or a video chat window opens. Each time text is entered, the corresponding friend appears. If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to join the Hangout. Hangouts Operations Ending a Chat: Tap the Back key. Ending a Video Chat: In the video chat window, tap End Disabling Chat History: If you do not want to keep chat history, in the chat window, tap More options > Options, tap On/Off next to History. Delete Chat History: To delete all your chat history, in the chat window, tap More options > Options > Delete conversation > Delete.
Instagram Capture and share photos and videos with your friends. Customize what you capture, and then share it on your feed or post it directly to your friends. From home, tap Apps > Social > Instagram The first time you access Instagram™, follow the prompts to sign up for an account, or sign in with Facebook or an existing account. Messenger Reach out to your friends and family with Facebook Messenger, which works just like texting. A data plan is required to use Messenger. 1. From home, tap Apps > Social > Messenger 2. Follow the prompts to log in with your Facebook account. See Facebook. Making Connections Internet and Social Networking...
Global Services With your phone and global roaming service from Sprint Worldwide℠ Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Note: Global roaming is auto-enabled on your phone. Visit sprint.com/globalroaming for more information. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service. To activate Sprint Worldwide service: Chat with or email an international support rep by visiting sprint.com/swwsupport. – or – Call Sprint Worldwide Customer support at 1-888-226-7212. Your Phone’s SIM Card for International GSM Roaming Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks. Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions below. Note: The SIM card included with your phone contains information specific to your phone and should be retained for use on GSM networks. Insert a SIM Card Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card ...
2. Place the SIM card on the tray. Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown. 3. Slide the SIM card/Memory card tray back into the slot. Important: To prevent water and dust from entering the device, remove any dust on the O-Ring and ensure that the SIM card tray is closed tightly. Caution: If the card is not inserted correctly, the device cannot detect the SIM card. Re-orient the card and place it back into the slot if the SIM is not detected. Enable Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or GSM/UMTS network when you travel. You may set global roaming options through the settings menu. Note: Global roaming is auto-enabled on your phone. Visit sprint.com/globalroaming for more information. You may also need to set your network mode options through the settings menu. See Set the Communications Method for Global Use. To set your roaming options manually: 1. From home, tap Apps > Settings > Connections . 2. Tap Mobile networks > Data roaming. 3. Tap Roaming network. 4. Tap Home only or Automatic. The selected roaming method is set. Making Connections Global Services...
5. Tap Roaming guard. 6. Select roaming guard options for each category. The selected options are set. Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed. 1. From home, tap Apps > Settings > Connections . 2. Tap Mobile networks. 3. Tap Network mode > CDMA / LTE/CDMA / GSM/UMTS / Automatic. The communications method is set. Note: At the time of purchase, your phone is set to the Automatic mode by default. This allows global usage and normally will not need to be changed. Select a Carrier You can select a specific local carrier to use when traveling internationally. At the time of purchase, your phone is preset to connect automatically to an appropriate carrier in your current area. 1. From home, tap Apps > Settings > Connections . 2. Tap Mobile networks. 3. ...
Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States). Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean. Note: International access codes and dialing information are available online at sprint.com/sww. To use Plus Code Dialing to place an international call: 1. From home, tap Phone to display the phone screen. 2. If you are on the GSM network, touch and hold 0 ( ) to insert a “+” on the phone dial screen. (The “+” symbol automatically inserts the international access code for the country from which you are calling.) 3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access code for the country from which you are calling. 4. Tap 1 ( ) to insert the US country code, and then enter the area code and number. 5. Tap Dial to place the call. Sprint International Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail passcode. Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service information.
Set Up Your Voicemail Access Number for International To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number as a Contacts entry. This will make it faster and easier to access your messages while roaming internationally. 1. From home, tap Apps > Contacts . 2. Tap Add to add a contact. 3. Type the contact information (for example, “My Voicemail”). 4. Touch and hold 0 ( ), and then tap 1 ( ) (+1), your area code, and your wireless phone number. 5. Tap Save. Your voicemail access number is saved as a contact. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received. ...
3. When your voicemail answers, tap Star ( ), enter the passcode, and then tap # ( ) to access your voicemail. Your voicemail box is accessed. International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips and sprint.com/sww to determine the services available where you are traveling. Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network. Get Started With Sprint Worldwide Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account. To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you. Access Email and Data Services Internationally To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your phone. Access International Data Services on GSM/UMTS Networks To select a GSM data service carrier for a specific country: ...
Contact Sprint for Assistance with International Service If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: First try powering your phone off and then back on; this will force your phone to reregister with the network. Try manually selecting another network. Information for selecting networks can be found in the phone guide. If neither of these actions resolves your issue, you will need to contact customer service (see below). When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible: Your wireless phone number. The city and country you are traveling in. Any error message that displays on your phone or that you heard when trying to place a call. If the issue is with data, were you able to place voice calls? If the issue is with voice service, were you able to access data? Please call the numbers below if you need assistance: While in the United States: Call 1-888-226-7212. While traveling outside the United States: ...
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Country From Landline Phone Caribbean (Anguilla, Barbados, 1-888-226-7212 Cayman Islands, and Dominica) France 0800-903200 Germany 0800-180-0951 Italy 800-787-986 Mexico 001-877-294-9003 Trinidad and Tobago 1-800-201-7545 United Kingdom 0808-234-6616 Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. Making Connections Global Services...
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder. File Transfer Tips If you want to save data to an SD card on your phone, make sure the SD card is installed and active. See SD Card. Avoid removing the SD card while transferring data. Data exchange may use the methods outlined in the following table: Method Description Transferring media Transfer files between your phone and PC such as pictures, videos, and files music. Transferring images Transfer picture and video files between your phone and PC. Connecting MIDI Connect to MIDI-compatible devices. devices Charging Charge your device using a USB cable.
Insert the larger end of the cable to the charger/accessory jack at the bottom of the phone. Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it. 2. Pull down the status bar to display the notification panel. You will see either Connected as a media device or Connected as a camera. The files on your phone can now be accessed via your computer. For most transfers, you will want to use Connected as a media device. To change the option, tap it in the notification panel to open the Use USB for window, and then tap the desired option. 3. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 4. If available, select a drive (Card for SD card, Phone for internal phone storage). 5. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 6. When you are done, disconnect your phone from your computer. The transferred files are now saved to your phone or SD card. Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.”...
1. From home, tap Apps > Settings > Connections . 2. Tap Wi-Fi. The Wi-Fi settings menu appears. 3. Tap On/Off to turn Wi-Fi on. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap On/Off again. 4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap Connect. Your phone is connected to the Wi-Fi network. You will see Wi-Fi in the status bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected. Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks. Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. Making Connections Connectivity...
1. From home, tap Apps > Settings > Connections . 2. Tap Wi-Fi. The Wi-Fi settings menu appears. 3. Tap On/Off to turn Wi-Fi on. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap On/Off again. 4. Tap Advanced. The advanced Wi-Fi settings menu appears. 5. Configure your Wi-Fi settings. Your Wi-Fi settings changes are saved. Disconnect Wi-Fi You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off. 1. From home, tap Apps > Settings > Connections . 2. Tap Wi-Fi. The Wi-Fi settings menu appears. 3. Tap the name of the connected access point and then tap Forget. Wi-Fi is disconnected. After disconnecting from an access point, you may need to re-enter the password to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or via the Internet. 1. ...
4. Tap Wi-Fi Direct. The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time. 5. Tap a device with which to connect. If connected via Wi-Fi, you will see a confirmation. Follow the prompts. 6. Accept the connection on the other device. The phone is connected via Wi-Fi Direct. If a connection is not accepted after a certain period, the connection request is canceled. To stop a connection, tap End connection > OK. Hotspot Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used). Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at sprint.com/mysprint to learn more. Note: Turning Hotspot on will disable your phone's connection to other Wi-Fi networks. Set Up Hotspot 1. From home, tap Apps > Settings . 2. Tap Hotspot and Tethering > Hotspot. Making Connections Connectivity...
The Hotspot window opens. You may be prompted to turn on Wi-Fi sharing. For more information, see Using Wi-Fi Sharing. 3. Tap On/Off to turn Hotspot on. Hotspot is enabled. To disable Hotspot, tap On/Off again. Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen). Connect to Hotspot 1. Enable Wi-Fi (wireless) functionality on your target device (such as a laptop or media device). 2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list. You can change the default name by tapping More options > Configure Hotpot and entering a new Network name. 3. Select this phone and follow your prompts to enter the passkey (provided on the Hotspot page). The device is connected via your phone’s Hotspot. 4. Launch your Web browser to confirm you have an Internet connection. Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet. Bluetooth Hints Question: Cannot use Bluetooth? Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode. Bluetooth Function Cautions Information may not appear correctly on connected devices depending on the transferred data.
Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands- free features, etc. Function Description Audio output Listen to music and more, wirelessly. Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities. Wireless connection to all Bluetooth functions is not guaranteed for the phone. The phone may not connect properly depending on the other device. Noise may be experienced with wireless calls and hands-free calls depending on the conditions. To enable Bluetooth 1. From home, tap Apps > Settings > Connections . 2. Tap Bluetooth. The Bluetooth settings open. 3. Tap On/Off to turn Bluetooth on. Bluetooth is enabled. To disable Bluetooth, tap On/Off again. Making Connections Connectivity...
Tip: You can also turn Bluetooth on or off with the toggle menu in the notification panel. Pull down the status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off. Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals. Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply. Enable the Bluetooth function on the Bluetooth devices being paired beforehand. To pair Bluetooth devices: 1. From home, tap Apps > Settings > Connections . 2. Tap Bluetooth. The Bluetooth settings open. Nearby devices appear in the “Available devices” list. If a target device is not detected, tap Scan to search again. 3. Tap a device from the “Available devices” list, and follow the prompts to pair with the device. The Bluetooth device is paired to your phone. Methods to accept a Bluetooth connection differ depending on the devices used. Making Connections Connectivity...
Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair. The device is unpaired from your phone. To make another connection with the device, you will need to pair again. Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands- free devices. 1. From home, tap Apps > Settings > Connections . 2. Tap Bluetooth. The Bluetooth settings open. Paired Bluetooth devices appear in the “Paired devices” list. 3. Tap a device from the “Paired devices” list. Your phone connects to the paired device. The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls. Making Connections Connectivity...
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices. Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send via Bluetooth You can send the following types of information, depending on the device you are sending to: Images and videos Calendar events Contacts Audio files In the instructions below, Contacts data is being used as an example. Sending Contacts Data via Bluetooth 1. From home, tap Contacts You will see the Contacts list. 2. Tap a contact and select Details 3. Tap Share. Making Connections Connectivity...
4. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact information in a text file. 5. Tap Bluetooth and follow the prompts to share the contact. The selected contact will be shared. Receive Information via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music tracks, and documents such as PDFs. 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file. 2. Tap Accept. The file is sent to your phone. When your phone receives a file, you will see a notification. To open the file immediately, pull down the status bar to display the notification panel, and then tap the notification. When you open a received file, what happens next depends on the file type: Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music application. For a vCalendar file, select the calendar where you want to save the event, and then tap Import. The vCalendar is added to your Calendar events. (For more information on using the Calendar, see Calendar.) For a vCard contact file, if there are multiple vCard files on your storage card, you can choose to import one, several, or all of those contacts to your contacts list. Making Connections Connectivity...
Tethering Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB cable, or by Bluetooth. 1. From home, tap Apps > Settings . 2. Tap Hotspot and Tethering 3. Select a tethering option: USB tethering or Bluetooth tethering. Tethering is turned on, and your phone’s Internet connection can be shared with a connected device. For USB tethering, connect your phone to the target device with the supplied USB cable. For Bluetooth tethering, pair your phone with the other device via Bluetooth. Making Connections Connectivity...
Apps and Entertainment The topics in this section will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more. Apps and Entertainment...
Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a camera with an autofocus feature that lets you capture sharp pictures and videos. Camera Overview The camera's viewfinder screen lets you view your subject and access camera controls and options. Portrait: Adjust skin tone of faces. Gallery: View your picture or video in the Gallery application. Capture picture: Take a picture. Record video: Begin recording video. Camera, Modes, or Effects: Swipe right to change the shooting mode. Swipe left to add an effects filter. Switch cameras: Switch between the rear camera and the front camera. Quick settings: HDR Auto: Enable the light sensitivity and color depth features of the device to produce a brighter and richer picture. Flash: Activate or deactivate the flash. Toggle through flash options—on, auto, or off (rear camera only). Settings: Opens the camera settings menu and lets you change additional camera settings. See Camera Options. Apps and Entertainment Camera and Video...
Learn More About Your Phone's Camera For an overview of your phone's camera and its features, you can access more information through the phone's settings menu. 1. From home, tap Apps > Camera The camera viewfinder appears. 2. Tap Settings > Help, and tap a topic to learn more. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Apps and Entertainment Camera and Video...
Capturing Pictures/Videos File Format for Pictures: File format for pictures is JPEG or RAW format. File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images. Flash Warning Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the flash at other people's eyes. May affect eyesight and more. Take a Picture You can take high-resolution pictures using your phone’s camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1. From home, tap Apps > Camera . The camera viewfinder appears.
4. Tap Capture picture to take the picture. The shutter clicks and the picture is captured and saved to your phone or SD card. Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1. From home, tap Apps > Camera . The camera viewfinder appears. 2. Aim the camera at your subject, and then tap Record Video recording begins. 3. The following actions are available: Tap Capture to take a picture while recording. Tap Pause to pause recording. Tap Resume to resume recording. Tap Stop to stop recording. The camera stops recording and the video is captured and saved to your phone or SD card. View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that you have taken with your ...
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For pictures that are on your storage card or phone memory, you can do basic editing such as rotating and cropping. You can also easily assign a picture as your contact picture or wallpaper and share pictures with your friends. View Pictures and Videos You can access and view all your stored pictures and videos from your phone’s Gallery. 1. From home, tap Apps > Gallery . The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. To select another album, tap Back to return to the Albums tab. 3. Tap an image to view the picture or video. The picture opens or the video begins playing. Tap a picture or video to view it full screen. When viewing pictures and videos, you can touch and hold an image to open a selection menu and choose what to do with the picture or video. Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, tap the thumbnail image to see the item in the review screen. From there, you can access options such as save, view, send, or delete the picture or video. Pictures and Videos: Options while Viewing ...
Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more. Auto Adjust a Picture Use the Auto adjust option to automatically enhance your pictures. 1. From home, tap Apps > Gallery The Gallery app opens. 2. Tap the picture you want to Auto adjust. 3. Tap Auto adjust. The picture's color, brightness, and saturation are automatically enhanced, and the picture is saved to the phone. Rotate a Picture The editing options let you rotate pictures 90 degrees clockwise. Repeat the action for additional rotations. 1. From home, tap Apps > Gallery The Gallery app opens. Apps and Entertainment Camera and Video...
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2. Tap the picture you want to rotate. 3. Tap More options > Rotate left or Rotate right. The picture is rotated and saved to the phone. Crop a Picture Use the editing tools to crop your pictures. 1. From home, tap Apps > Gallery The Gallery app opens. 2. Tap the picture you want to crop. Apps and Entertainment Camera and Video...
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3. Tap Edit > Adjustment. A crop box appears on the picture. 4. To adjust the crop box size, touch and hold the edge of the box. Drag your finger inward or outward to resize the crop box. To move the crop box to the part of the picture that you want to crop, drag the crop box to the desired size and position. 5. Tap Apply to apply the changes to the picture. The cropped picture is saved in the album as a copy. The original picture remains unedited. Apps and Entertainment Camera and Video...
Photo Editor Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and enhancing portraits. 1. From home, tap Apps > Gallery The Gallery app opens. 2. Tap the picture you want to edit. 3. Tap Edit . Enhancement tools display. 4. Adjust your picture with these tools: Adjustment: Straighten and freely rotate your picture. Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture. Effects: Add color effects to your picture. Decoration: Add an image on top of your original picture, draw or write on your picture, or add labels and stickers to your pictures. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You ® can share pictures on your social networks (such as Facebook, Flickr, Picasa , and Twitter) and share videos on YouTube. You can also send them to another phone or your computer using Bluetooth. Apps and Entertainment Camera and Video...
Send Pictures or Videos by Email You can send several pictures, videos, or both in an email or Gmail message. They are added as file attachments in your email. For more information about using email and Gmail, see Create and Send an Email Message or Create and Send a Gmail Message. 1. From home, tap Apps > Gallery . The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include. 4. Tap Share > Email or Gmail. 5. Follow prompts to complete and send the message. Note: If you selected Email and you have multiple email accounts, the default email account will be used. For more information about using email and Gmail, see Create and Send an Email Message or Create and Send a Gmail Message. Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. ...
send one at a time, especially if the files are large in size. 1. From home, tap Apps > Gallery . The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include. 4. Tap Share > Messages. 5. Follow the prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth. 1. From home, tap Apps > Gallery . The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. Apps and Entertainment Camera and Video...
3. Tap the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include. 4. Tap Share > Bluetooth. 5. Follow the prompts to complete and send the files. For more information, see Bluetooth. Share Pictures or Videos via Additional Apps or Social Media From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such as Facebook, Hangouts, Instagram, and more. Available apps will vary depending on what you have installed on your phone. 1. From home, tap Apps > Gallery . 2. Tap the album that contains the photos or videos you want send. 3. Select the items you want to send. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include. 4. Tap Share , and then tap the app you want to use. Apps and Entertainment Camera and Video...
5. Follow the prompts to complete the share. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone. 1. From home, tap Apps > Gallery . The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the videos you want to share. To select multiple videos, touch and hold an image to turn on multiple select. Tap all the videos you want to include. 4. Tap Share > YouTube. Apps and Entertainment Camera and Video...
5. Enter the prompted information, such as description and tags, and select a privacy option. 6. Tap Upload. The upload is completed. Camera Options You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you use different types of cameras depending on your settings and downloads. 1. From home, tap Apps > Camera . The camera viewfinder appears. 2. Tap Switch cameras – or – Swipe the screen up or down. The camera changes from the rear camera to the front camera or vice versa. Set Camera Functions You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps > Camera . Apps and Entertainment Camera and Video...
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The camera viewfinder appears. 2. Tap Settings The camera settings menu opens. 3. Select your desired settings. Rear camera Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution pictures take up more memory. Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory. Tracking AF: Focus on and track a subject selected on the preview screen. Shape correction: Correct distortion in pictures automatically. Front camera Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution pictures take up more memory. Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory. Save pictures as previewed: Save the self-portrait or self-recording as viewed on the camera screen, not as flipped images. ...
heart rate sensor (once your face has been recognized, tap the heart rate sensor to take your picture). Both cameras Timer: Take time-delayed pictures or videos. Motion photo: Create a short video by taking pictures. Video stabilization: Activate anti-shake. Anti-shake helps to keep the focus steady when the camera is moving. Grid lines: Display viewfinder grid lines to help composition when selecting subjects. Location tags: Attach a GPS location tag to the picture. Review pictures: Set to show pictures after taking them. Quick launch: Open camera by pressing the Home key twice in quick succession. Storage location: Select the memory location for storage. This option only appears if an optional memory card (not included) is installed. Voice control: Take pictures by saying “Smile”, “Cheese”, “Capture”, or “Shoot”, or record videos by saying “Record Video”. Volume keys function: Use the Volume key as the camera key, the record key, as a zoom key, or control the system volume.
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Rear/Front: Choose which camera to record from. Invite: Invite contacts to view your live broadcast by sending them a link. Settings: Set your privacy settings, Video size, Auto save, and manage your account. Live: Start recording your live broadcast. Share: Share while recording your live broadcast. Stop: End your live broadcast. Record a Live Broadcast Record and instantly share your videos to YouTube. 1. From home, tap Apps > Camera The camera viewfinder appears. 2. Swipe to the right and tap broadcast. 3. Tap Invite and select contacts to share your live broadcast with. You will also have the option to share your live broadcast during recording and when you finish recording. 4. Tap Live to begin recording. 5. When you are finished, tap Stop Share a Broadcast You can share your live broadcast with contacts before recording, or share the link after you have finished recording and it has been posted to YouTube. To invite contacts: 1. From home, tap Apps > Camera ...
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2. Swipe to the right and tap Live broadcast. 3. Tap Invite and select contacts or groups to share your live broadcast with. 4. Tap Save to send invites. To share a Live broadcast while broadcasting: Tap Share and select a sharing method to share your Live broadcast. To share a Live broadcast after broadcasting: After recording, tap Share link and select a sharing method to share your Live broadcast. Live Broadcast Settings Customize your Live Broadcasts. 1. From home, tap Apps > Camera The camera viewfinder appears. 2. Swipe to the right and tap Live broadcast. 3. Tap Settings and select an option to customize: Account: Select a Google Account for Live broadcast. Privacy: Choose either to have your videos unlisted where only friends with a link can view them, or public where anyone can view them. Video size: Tap to choose a size option. ...
Productivity Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity apps. 1Weather Receive real-time local weather information at any location in the world. Access seven-day and hourly weather forecasts for your area. From home, tap Apps > Sprint > 1Weather Plan trips and access AAA member services. From home, tap Apps > Sprint > AAA Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1. From home, tap Apps > Calculator The calculator app launches. 2. Tap keys for calculations. Calculation results appear. Apps and Entertainment Productivity...
Tip: To use the scientific calculator, make sure Auto rotate is turned on (notification panel > Auto rotate) and rotate the screen to the landscape orientation. Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync ® calendar, Google Calendar™, and Outlook calendar. In order to sync with your Google calendar, you must sign in to a Google Account on your phone. See Google Account. Calendar Operations View Today’s Calendar: From the Calendar, tap Today. Change Calendar View: From the Calendar, tap View > Year, Month, Week, Day, or Task to change the current view. View Next/Previous Month (Month View): From the Calendar, swipe left or right. View Next/Previous Week (Week View): From the Calendar, swipe left or right. View Next/Previous Day (Day View): From the Calendar, swipe left or right. Add an Event to the Calendar Add events to your calendar directly from the Calendar application.
2. Tap Add . The add event window opens. 3. Enter an event title, start date/time, end date/time, and so on, and then tap Save. The event is added to your calendar. Selecting a Calendar If you have more than one calendar, select a calendar in which to add events: Select My Calendar to create an event that will appear only on your phone. Select your Google Account to create a Google Calendar event. If you have several Google Calendars on the Web, select one in which to add your event. You can create multiple Google Calendars only in Google Calendar on the Web. After creating them in Google Calendar on the Web, you will be able to see them in the Calendar application on your phone. For more information about creating and managing multiple Google Calendars, visit the Google website: support.google.com/calendar. If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer, you can also select these calendars. View Calendar Events You can display the Calendar in daily, weekly, monthly, or task view. To change the Calendar view, tap the current view in the top right corner, and then tap Year, Month, Week, Day, or Tasks. 1. From home, tap Apps > Calendar . The Calendar app opens. Apps and Entertainment Productivity...
2. Tap a date and then tap an event. The event details appear. Tap the event to edit it. Sync Calendars You can select which calendars you would like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar . The Calendar app opens. 2. Tap More options > Manage calendars. 3. Select sync options by adding or removing checkmarks from the items. Apps and Entertainment Productivity...
Configure settings for your phone’s Calendar app. 1. From home, tap Apps > Calendar . The Calendar app opens. 2. Tap More options > Settings to configure these options: First day of week: Choose a day to start each calendar week. Show week numbers: Enable or disable display of week numbers on the calendar. Hide declined events: When enabled, events for which you declined the invitation are not shown on the calendar. Add Samsung Weather widget: When enabled, weather information from AccuWeather.com displays on the calendar. Notifications: Notification sound: Choose a sound for calendar event notifications. Apps and Entertainment Productivity...
Vibrate when sound plays: Enable or disable vibration, to play for calendar event notifications. Set default reminders: Set default reminders for Events and All-day events. Lock time zone: When enabled, event times will be locked to the time zone you select. Times and dates will not change, even if you travel to another time zone. About Calendar: View information about the Calendar app. Caller ID With the Caller ID app, see who is calling, even if the caller is not in your contact list. The Caller ID app requires a subscription. From home, tap Apps > Sprint > Caller ID Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, or set a timer. Check the Time You can check the phone any time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed. Set Alarms Set multiple alarms using your phone’s Clock app. 1. From home, tap Apps > Clock ...
The Clock appears. 2. Tap the Alarm tab. 3. Tap Add alarm 4. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume, and then tap Save. The alarm is set. Phone at Alarm Time At the set alarm time, the phone sounds the alarm and/or vibrates. Stopping an alarm: When the alarm sounds, tap Dismiss. Additional Clock Features Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the clock app display. From home, tap Apps > Clock Apps and Entertainment Productivity...
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The Clock appears. World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From the clock app, tap World Clock. 2. Tap Add city and select a city. 3. Tap Add to add the city to your list. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. From the clock app, tap Stopwatch. 2. Tap Start to begin timing. 3. Tap Stop to stop timing. Additional options include Lap to keep track of laps, Resume to continue timing, and Reset to reset the stopwatch to zero. Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From the clock app, tap Timer. 2. Set the length of the timer. 3. Tap Start to begin the timer. Apps and Entertainment Productivity...
Drive Use Google Drive to open, view, rename, and share your Google Docs and files. From home, tap Apps > Google > Drive Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. Enable Location Services on Your Phone Before using any location-based services, you must enable your phone’s location feature. For information about setting your phone’s location options, see Location. View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. 1. From home, tap Apps > Google > Maps Google Maps opens. If prompted, follow the prompts to accept terms of use. 2. Tap the Search field to start a search. 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list. A map of the specified location opens. Apps and Entertainment Productivity...
Check Detailed Operation for Maps: From the Maps app, tap Menu > Help. Google Search Search not only the Internet, but also the apps and contents of your device. 1. From home, tap the Google search bar or tap Apps > Google > Google . The Search window opens. If confirmation appears, follow the prompts. 2. Type your search keywords and tap Search Search results appear. To search by voice, tap Voice search in the search bar and speak your search terms. Lookout Configure and manage key security options, such as anti-virus and anti-malware technology, a lost and stolen device locater service, an application privacy adviser, and a backup service. From home, tap Apps > Sprint > Lookout Memo Organize your life by creating, editing, and managing memos. Located in the Samsung folder in the Apps list. 1. From home, tap Apps > Memo Apps and Entertainment Productivity...
The Memo list appears. 2. Tap and enter your memo title and text. 3. Tap Save. The memo is saved. My Files Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in the Apps list. To view files in My Files: 1. From home, tap Apps > Samsung > My Files 2. Tap a category to view the relevant files or folders. 3. Tap a file or folder to open it. Note: Different folders may appear depending on how your phone is configured. File Groups Files stored in the device are organized into the following groups: Recent files: View recently saved files. This only appears if one or more files have been accessed recently. Images: View image files. Audio: View audio files. Apps and Entertainment Productivity...
Videos: View video files. Documents: View document files. Downloads: View all apps and files that have been downloaded to the device. Installation files: View all installation files. Local storage: Internal storage: View folders and files located on the device. SD card: View folders and files located on the optional SD card (not included). This option only appears if an optional SD card is installed. Cloud storage: ...
Wake up in secured lock: Make calls, take pictures, play music, or perform tasks using S Voice using voice commands without unlocking your phone. Language: Choose a language to use for S Voice. Voice feedback: Enable spoken feedback when using S Voice. Auto start speakerphone: When enabled, the speaker is automatically turned on when you make a call with S Voice. Home address: Configure your home address. Erase data: Erase the data you have stored on the server and restore the default S Voice settings. Help: View information about using S Voice. About S Voice: View S Voice version information. Samsung Gear Connect your device to your Samsung Gear using this application. From home, tap Apps > Samsung > Samsung Gear Apps and Entertainment Productivity...
Samsung Pay Samsung Pay™ is the new way to pay with your Samsung Galaxy device. It is simple, secure and works in more stores than any other mobile payment service. Samsung Pay is accepted almost anywhere you can swipe or tap your credit card. Note: Before use, please confirm the NFC feature is enabled on your device (see NFC and Payment). Note: For added security protection, if using Samsung Pay on multiple devices; you must first sign-in and then add all of your cards in again per each device. Your card information is not stored on a cloud service. Set Up Samsung Pay Samsung Pay is secure, easy to set up, and simple to use with your Samsung Galaxy device. To set up Samsung Pay: 1. From home, tap Apps > Samsung Pay 2. Tap Start > Update and follow the prompts. Note: You must log in to your Samsung account or create a new Samsung account to use Samsung Pay. Simple Pay Access Samsung Pay from the Screen off, Lock Screen or Home screen using Simple Pay. To customize Simple Pay: 1. From home, tap Apps > Samsung Pay 2. Tap More options > Settings > Use favorite cards. 3. Tap On/Off to enable Simple Pay on each screen. ...
1. From home, tap Apps > Samsung Pay – or – From any screen, swipe up from the Home key. 2. Select a card to pay with and authorize payments by scanning your finger on the Home key or entering your Samsung Pay PIN. 3. Hold your phone over the store’s card reader. When your payment is complete, a receipt is sent to your registered email. Use Gift Cards with Samsung Pay Purchase, send, and redeem gift cards from an expanding selection of your favorite retailers. To view the list of supported retailers: 1. Visit samsung.com/us/samsung-pay. 2. Scroll down to “Gift cards available on Samsung Pay” and click the See all merchants link. Secure Your Information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN and each transaction uses a unique token each time, so your device only allows payments with your consent. For more information about Samsung Pay, visit: samsung.com/SamsungPay For Samsung Pay support, visit: samsung.com/us/support/owners/app/samsung-pay Secure Wi-Fi Protect your data usage privacy when using unsecured public Wi-Fi hotspots. From home, tap Apps ...
From home, tap Apps > Sprint > Tech Expert Uber Use Uber to hire a private driver in more than 130 cities and 30 countries. Uber is an entirely new and modern way to travel. From home, tap Apps > Sprint > Uber Wi-Fi Calling Access your Wi-Fi Calling settings. From home, tap Apps > Sprint > Wi-Fi Calling Apps and Entertainment Productivity...
Entertainment and Activities The following topics provide an overview of your phone’s entertainment apps, from music players and YouTube, to health apps, games, and more. Amazon Shop at amazon.com™ from your device. From home, tap Apps > Amazon > Amazon Amazon Kindle Download books for reading right on your device. You must have an account with Amazon to use the Kindle application. From home, tap Apps > Amazon > Amazon Kindle Amazon Music Purchase, download, and play music from Amazon. From home, tap Apps > Amazon > Amazon Music Amazon Prime Photos Store your photos on Amazon’s cloud server From home, tap Apps > Amazon > Prime Photos Amazon Prime Video Watch Amazon Prime movies and videos on your phone. From home, tap Apps > Amazon ...
DraftKings Play daily fantasy sports against other users with DraftKings. From home, tap Apps > Sprint > DraftKings Galaxy Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. From home, tap Apps > Samsung > Galaxy Apps Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. For more information about Google Play Music, visit play.google.com/about/music. Note: For information about loading music onto your phone, see Transfer Files between Your Phone and a Computer. Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats include: MP3 (.mp3), AAC (m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (m4p), and ALAC (.m4a). 1. From home, tap Apps > Play Music Apps and Entertainment...
The Play Music app opens to the Listen Now screen. 2. To view additional music options, tap Menu . 3. Tap an item from the category window and then tap a song. The song begins playing. Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Apps and Entertainment Entertainment and Activities...
Feature Description Music list View current playlist or queue. Options menu Access the options menu. Music image/album name Display music images and album names (if available). Shuffle playlist Shuffle the current playlist or queue. Song length The length of the song. Rate (thumbs up/thumbs down) Rate the current song. Next song Play the next song. Play/pause Play or pause the current song. Previous song Play the previous song. Elapsed time Amount of time the song has been playing. Repeat/play next Repeat the current song or play the next song queued. Music title/artist Displays music title and artist (if available). Create Playlists in Google Play Music Organize music into playlists to fit every occasion.
1. From home, tap Apps > Play Music The Play Music app opens to the Listen Now screen. 2. Tap Menu to view your library or playlists, or to access Google Play Music online. 3. From a list displaying songs, tap an item from the category window and then tap More options > Add to playlist. 4. Tap New playlist. 5. Enter a name and tap Create playlist. The playlist is created. 6. Return to the library view and select Albums or Songs. 7. Tap More options next to an item and then tap Add to playlist > [playlist name]. The song or album is added to the playlist. Repeat to add more items to the playlist. Adding Currently Playing Music to a Playlist From the player view, tap More options > Add to playlist > [playlist name].
1. From home, tap Apps > Sprint > Loot 2. Tap Download and follow the prompts to download and install the app. Access Loot From home, tap Apps > Sprint > Loot NextRadio Listen to your favorite FM radio stations on the go with NextRadio. Tune in to any FM frequency in your area and listen to the radio without the cost of streaming music. From home, tap Apps > Sprint > NextRadio Note: To listen to radio from your device, you must plug in either headphones or a speaker cable to the headphone jack on bottom of the device. To listen through the device's speaker (after plugging in headphones), tap More options > Output to speaker. Playphone Use Playphone to discover and purchase new games. Recommend games to others. Install the Playphone App Before you use Playphone on your phone, you must download and install the app. 1. From home, tap Apps > Sprint > Playphone 2. ...
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1. From home, tap Apps > Samsung > S Health 2. Follow the prompts to get started: Read the introduction and tap Start. Read and agree to the terms and conditions, and then tap Next. Sign in to your Samsung account if you have not already done so. You must sign in to a Samsung account to set and save goals, and use other advanced S Health features. Follow the onscreen instructions to enter information about yourself, and then tap Start. Before You Start Exercising This app can be used to monitor your exercise. While moderate physical activity, such as brisk walking, is safe for most people, health experts suggest that you talk with your doctor before you start an exercise program, particularly if you have any of the following conditions: Heart disease; Asthma or lung disease; Diabetes, or liver or kidney disease; Arthritis. You should also check with your doctor if you have symptoms suggestive of heart, lung, or other serious disease, such as: Pain or discomfort in your chest, neck, jaw, or arms during physical activity; Dizziness or loss of consciousness; ...
You have not exercised for three months or more; You are overweight or obese; You have high blood pressure or high cholesterol; You have impaired glucose tolerance, also called pre-diabetes. When in Doubt – Check it Out If you are unsure of your health status, have several health problems, or are pregnant, you should speak with your doctor before starting a new exercise program. Working with your doctor ahead of time is a good way to plan an exercise program that is right and safe for you. Consider it the first step on your path to physical fitness. Samsung+ Get live help, discover new features, and unlock promotions for your Samsung device. From home, tap Apps > Samsung > Samsung+ Sprint Fun & Games Download new apps and games from Sprint. From home, tap Apps > Sprint > Sprint Fun & Games Sprint Music Plus Purchase, download, and play music, ringtones, and ringback tones for your phone.
The app opens. The first time you use the app, tap Accept to agree to the Premium Services Terms of Use. 2. Tap a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store), or tap More options > Music (under Library) to access your music. Tap the navigation tools to skip ahead or rewind. Tap More options at any time to see additional options. For more information, tap Menu > Settings > About or Help. Note: If you have loaded music on to your phone from your computer (see Transfer Files between Your Phone and a Computer), you will need to sync your music to listen to it through Sprint Music Plus. From the Sprint Music Plus app, tap More options > Settings > Synchronize your music library. Once synced, you will see your music in the library. Purchase and Download Music from the Sprint Music Plus Store From the Sprint Music Plus Store, you can shop for songs to purchase and download to your phone. 1. ...
Your Sprint TV Channel Options The Sprint TV application offers a wide variety of accessible channels. Subscription options include comprehensive basic packages as well as a full menu of “a la carte” channels. Watch TV 1. From home, tap Apps > Sprint > Sprint TV & Movies . 2. Follow the prompts to browse categories and find programs. Depending on your settings, your phone may prompt you to accept a data connection. Browse horizontally through the category options in the center of the screen to see what's available. For quick access, touch a featured item in the center of the screen or select a live channel from the bottom bar. Scroll up and down in a category list and then touch a clip or channel to view the program. Note: The first time you access a channel that requires a subscription, you will be prompted to purchase access. Touch Subscribe to purchase access, or touch Preview to see a preview of the selected channel. My Sprint Moible Access your Sprint account, get device information and help, find recommended apps, and more. 1. From home, tap Apps > My Sprint . 2. ...
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2. Search through the YouTube channels and tap a video you want to see. The video plays on your phone screen. Tap the screen to pause or resume play while watching. Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. 1. From home, tap Apps > Google > YouTube The YouTube app launches. 2. Tap Account The Account menu appears. 3. Tap My videos 4. Find a stored video and tap the thumbnail to select it. Enter a title, description, and tags, and select a privacy setting. 5. Tap Upload The video is uploaded to your YouTube channel. Apps and Entertainment Entertainment and Activities...
Settings The topics in this section w ill cover your phone’s settings menus and options. For an overview of the settings menu, see Basic Settings. Settings...
Connections Settings The following topics introduce your phone’s basic settings menus and cover your phone’s Connections settings options. Basic Settings From the home screen, tap Apps > Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Connections View and configure your connections to Wi-Fi, Bluetooth, and other mobile network settings. Wi-Fi Calling Enable and set Wi-Fi calling options. Hotspot and Tethering Use the Mobile Hotspot feature and tethering feature to share your phone’s data connection with other devices using Wi-Fi, Bluetooth, or USB connection. Sounds and vibration Configure ringtone and vibration settings. Notifications Select which apps can send you alerts, notifications, sounds, and vibrations. Display Set display features, font, brightness, and more. Wallpapers and Set wallpaper for the home and lock screens, and select visual themes themes for your phone. Advanced features Configure features for playing games, using the phone with one hand, ...
Category Description System updates Update your system’s software, PRL, and Profile. Help View tips and guidelines for using your phone. About device View device status, legal information, and hardware information about your phone. Activate this device Activate your device. Access Settings 1. From home, tap Apps > Settings The settings menu opens. 2. Select categories and then select your settings options. Settings are made and applied. Tip: You can also access settings from the notification panel. Pull down the status bar and tap Settings Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about Wi-Fi settings, see Wi-Fi. 1. From home, tap Apps > Settings > Connections . Settings Connections Settings...
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2. Tap Wi-Fi. The Wi-Fi settings menu appears. 3. Tap On/Off to turn Wi-Fi on. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap On/Off again. 4. Tap a Wi-Fi network, enter the password, and tap Connect. Your phone is connected to the selected Wi-Fi network. 5. Configure your Wi-Fi settings. Your Wi-Fi settings changes are saved. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For the password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected. Connect to a Wi-Fi Network via WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router. To connect using a WPS button: 1. From Wi-Fi settings, tap Advanced > WPS push button. 2. Press the WPS button on your router. 3. Follow the prompts to complete the connection. Settings Connections Settings...
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To connect using a Personal Identification Number (PIN): 1. From Wi-Fi settings, tap Advanced > WPS PIN entry. 2. Enter the PIN displayed on your router. 3. Follow the prompts to complete the connection. Smart Network Switch Smart network switch lets your phone automatically switch to the wireless network data connection when the current Wi-Fi connection is unstable. 1. From the Wi-Fi settings menu, tap Advanced > Smart network switch. 2. Tap On/Off to enable the feature. Advanced Wi-Fi Settings The advanced Wi-Fi settings menu lets you set up and manage wireless access points. From the Wi-Fi menu, tap Advanced to access Wi-Fi settings: Smart network switch: Connect automatically to a mobile network connection when the Wi-Fi connection is unstable. ...
Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. 1. From home, tap Apps > Settings > Connections . 2. Tap Bluetooth. The Bluetooth settings open. Bluetooth Settings Operations Enable Bluetooth: From Bluetooth settings, tap On/Off. When enabled, confirmation appears for your phone to be discoverable by other devices. Follow the prompts. Change your phone name: From Bluetooth settings, tap More options > Rename device, enter a new name, and tap Done. This changes the name of your phone as seen by other devices. Pairing Bluetooth devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in “Available devices” and follow the prompts. Depending on the device, you may be required to enter or accept a passkey. ...
Change the name of a paired device: From Bluetooth settings, tap Settings next to a paired device name, tap Rename, enter a new name, and tap Rename. Emoji cannot be used in a device name. This setting is available when Bluetooth is enabled. Canceling pairing: From Bluetooth settings, tap Settings next to a paired device name, and then tap Unpair. This setting is available when Bluetooth is enabled. Enable service from paired device: From Bluetooth settings, tap Settings next to a paired device name, and then tap the listing under Profiles. If a confirmation prompt appears, follow the prompts. This setting is available when Bluetooth is enabled. This setting is available when the paired device is providing a service. Tap the setting to toggle On/Off. Search for other devices: From Bluetooth settings, tap Scan. ...
2. Tap Phone visibility. 3. Tap On/Off to turn on visibility. Data Usage Settings The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps > Settings > Connections . 2. Tap Data usage. The data usage window opens. 3. Data usage settings operations: Settings Connections Settings...
Usage: View mobile data usage for the current billing cycle. Data saver: Reduce data usage by preventing some apps from sending or receiving data in the background, or by reducing the frequency of data access by apps in use. Mobile data: Enable or disable mobile data. Alert me about data usage: Receive an alert when your mobile data usage reaches the amount you selected. Mobile data usage: Tap the drop-down menu, and then choose a time period for data usage. Data usage for the period is displayed on the graph, along with usage by application at the bottom of the screen. Bill cycle: Set mobile data usage warnings and limits during your billing cycle. Wi-Fi data usage: Display your Wi-Fi data usage. Restrict networks: Select Wi-Fi networks that are mobile hotspots. You can restrict apps from using these networks, and you can configure apps to warn you before using these networks for large downloads. 4. Tap More options > Help to view help topics for data usage. Airplane Mode Settings When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot ...
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Access NFC and Payment 1. From home, tap Apps > Settings > Connections 2. Tap NFC and payment. 3. Tap settings to configure them. Your settings are saved and implemented. Enable NFC and Android Beam 1. From home, tap Apps > Settings > Connections 2. Tap NFC and payment. Settings Connections Settings...
3. Tap On/Off to enable NFC. 4. Tap Android Beam, and then tap On/Off to enable Android Beam. NFC and Android Beam are enabled. Tap and Pay With your phone and a payment app (such as Samsung Pay), you can use your phone to pay for items by tapping it to an item at the point-of-purchase. You must have a payment app set up on your phone to use it with Tap and Pay. Note: Tap and Pay payment apps may be downloaded from Google Play store. See Google Play Store. 1. From home, tap Apps > Settings > Connections 2. Tap NFC and payment. 3. Tap Tap and pay. Tap and pay payment apps you have installed are display. Available options depend on the payment app(s) you have set up on your phone. Mobile Networks Settings The Mobile networks settings menu allows you to configure your mobile network connections. Set options for network selection and data service 1. ...
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2. Configure options: Data roaming: When you are outside your home network area, your phone can still connect to other networks that your provider supports using roaming. There may be additional costs for accessing networks while roaming, so you may want to control your phone’s roaming behavior with Roaming settings. Roaming network: Select a roaming default. Choose Home only, to only connect to the Sprint network, or Automatic to allow connections to Sprint’s partner networks, when available. Roaming guard: Choose options for displaying an onscreen roaming notice for certain functions. Enable or disable roaming notices for Voice and Data for Domestic use, Voice, Data and Outgoing text message for International networks, and Voice, Data and Outgoing text message for GSM networks (if supported by your phone). Roaming settings: Enable or disable roaming options, including Voice and Data for Domestic and International networks, and Data for GSM networks (if supported by your phone). Network mode: Choose a preferred network mode. Available options depend on your phone’s features, but may include: CDMA, LTE / CDMA, GSM / UMTS, and Automatic (the recommended setting). Access Point Names: View, configure, and add access point names (APNs) for your phone’s data connection. Network operators: View mobile network operator information for international GSM networks. Settings Connections Settings...
Location Some apps, such as Google Maps, may require one or more location services be turned on for full functionality. Locating Method Before using any features that require location assistance, you must enable your device’s location services. 1. From home, tap Apps > Settings > Connections 2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap Locating method to select how your location is determined: High accuracy: Use GPS, Wi-Fi, and mobile networks. Battery saving: Use Wi-Fi and mobile networks (no GPS). Device only: Use GPS only. 5. Tap Improve accuracy to use other connections for determining your location: Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even when Wi-Fi is turned off. Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically through Bluetooth, even when Bluetooth is turned off. Settings Connections Settings...
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Recent Location Requests Apps that have requested your location are listed under Recent location requests. 1. From home, tap Apps > Settings > Connections 2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap an entry under Recent location requests to view the app’s settings. Location Services Google uses Location History to store and use your device’s most recent location data. Google apps, such as Google Maps, can use this data to improve your search results based on places that you have visited. 1. From home, tap Apps > Settings > Connections Settings Connections Settings...
2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap Google location history and sign in to your Google Account for more options. More Connection Settings The more connection settings menu provides access to additional connection options, such as Nearby device scanning, Printing, MirrorLink, and VPN. More Connection Settings Options Setting Description Nearby device scanning Scan for and connect to nearby devices. Printing Set up printers to print from your phone. MirrorLink Mirror your phone’s display on your car’s entertainment and information screen using a USB connection. Add a Virtual Private Network (VPN) Access More Connection Settings Options 1. From home, tap Apps > Settings > Connections . Settings Connections Settings...
2. Tap More connection settings. 3. Set items. Your settings are saved and implemented. Nearby Device Scanning Scan for and connect to nearby devices. You will receive notifications when there are available devices to connect to. 1. From home, tap Apps > Settings > Connections > More connection settings. 2. Tap Nearby device scanning. The Nearby device scanning screen displays. 3. Tap On/Off to enable the feature. Settings Connections Settings...
Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add a Printer Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP address of the printer; consult the printer’s documentation for this information. 1. From home, tap Apps > Settings > Connections > More connection settings. 2. Tap Printing. The Printing settings screen displays. 3. From the Printing settings screen, tap Download plug-in. 4. Follow the prompts to download and install a print driver from the Google Play store. 5. Choose a print service from the list, and then tap On/Off to turn the service on or off. The service must be on to add a printer. 6. Tap More options > Add printer > Add printer (or , depending on the plug-in), and then enter a name and the IP address of the printer. Set Up a Printer Add a printer to a print service and configure settings. Note: Below settings are examples only. Available settings will differ depending on the type of print ...
1. From the Printing settings screen, select a print service from the list. 2. Tap On/Off to turn the service on. The service must be on to add a printer. 3. Tap More options > Add printer and follow the prompts to add a printer. 4. Tap More options > Printer settings to configure printer options. Available options may vary depending on the type of printer, and not all printers support all options. MirrorLink Mirror your phone’s display on your car’s entertainment and information screen using a USB connection. To use this feature, your car system must support MirrorLink. To turn on MirrorLink: 1. Connect your phone to your car’s system using the USB cable. 2. From home, tap Apps > Settings > Connections > More connection settings. 3. Tap MirrorLink. 4. Tap Connect to vehicle via USB. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you ...
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You can get this information from your network administrator. Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On and Connect to a Wireless Network. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage before setting up a VPN. 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Screen lock type > Pattern, PIN, Password, or Fingerprints. 3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK. The password is set, allowing secure credential storage. 4. Tap Back to return to the main settings menu, and then tap Other security settings. Settings Connections Settings...
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5. Swipe down to View security certificates, User certificates, or Install from device storage, and then tap your preferred system and user credentials. Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the VPN settings menu to add a VPN connection to your phone. 1. From home, tap Apps > Settings > Connections > More connection settings. 2. Tap VPN. The VPN settings window appears. Settings Connections Settings...
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3. Tap Add VPN, and then enter the information for the VPN you want to add. Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options. Set up all options according to the security details you have obtained from your network administrator. 4. Tap Save. Your VPN is added to the VPNs section of the VPN settings window. Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. To access the VPN settings window: 1. From home, tap Apps > Settings > Connections > More connection settings. 2. Tap VPN. The VPN settings window appears. Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. Settings Connections Settings...
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2. When prompted, enter your login credentials, and then tap Connect. You will connect to the selected VPN. When you are connected, a VPN connected icon appears in the notification area. 3. Open the Web browser to access resources such as intranet sites on your corporate network. Disconnect from a VPN 1. Pull down the status bar to open the notification panel. 2. Tap the VPN connection, and then tap Disconnect to disconnect from it. Your phone disconnects from the VPN. Settings Connections Settings...
Wi-Fi Calling Settings The Wi-Fi Calling settings menu lets you set your Wi-Fi Calling options, including updating your 9-1- 1 information. For information about setting up Wi-Fi Calling, see Wi-Fi Calling. 1. From home, tap Apps > Settings > Wi-Fi Calling . 2. Follow the prompts to change your Wi-Fi Calling settings. When Wi-Fi Calling is set up, you will see Wi-Fi calling enabled in the status bar when Wi-Fi Calling is active, or Wi-Fi calling disabled if it is set up but you are not currently connected to a Wi-Fi network. Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support. Hotspot and Tethering Settings Use Mobile hotspot and tethering to share your device’s Internet connection with other devices. Hotspot Settings Use Hotspot to share your device’s Internet connection with other devices 1. From home, tap Apps > Settings . 2. Tap Hotspot and Tethering > Hotspot. The Hotspot window opens. 3. ...
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Hotspot is enabled. To disable Hotspot, tap On/Off again. Advanced Hotspot Settings The hotspot settings menu lets you configure advanced options. Set Network SSID: From the Hotspot window, tap More options > Configure Hotspot > Network name, enter a name for your hotspot, and then tap Save. Hide your Hotspot: From the Hotspot window, tap More options > Configure Hotspot > Hide my device to make your Mobile hotspot invisible to other Wi-Fi devices during a scan. When hidden, other devices can still connect to your Mobile hotspot, but have to set up the connection manually with your Network SSID and Password. Set Hotspot security: From the Hotspot window, tap More options > Configure Hotspot > Security, select a security settings option, and then tap Save. Set Hotspot password: From the Hotspot window, tap More options > Configure Hotspot > Password, enter a password, and then tap Save.
2. Tap Hotspot and Tethering > Hotspot. The Hotspot window opens. 3. Tap More options > Wi-Fi sharing for the following options: Turn on Wi-Fi sharing Turn off Wi-Fi sharing For more information, see Hotspot. Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB cable or by Bluetooth. For more information, see Tethering. Note: Using the tethering feature consumes battery power and uses data services. 1. From home, tap Apps > Settings . Settings Connections Settings...
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2. Tap Hotspot and Tethering 3. Choose an option: Bluetooth tethering: Pair your device with the computer via Bluetooth. Consult the computer’s documentation for more information about configuring your computer to pair using Bluetooth. Tap Bluetooth tethering to turn tethering on. USB tethering: Connect the computer to your phone via USB cable, and then tap USB tethering to turn tethering on. Settings Connections Settings...
Device Settings The following topics outline the device settings options available on your phone, including sounds, display, gestures, applications, and more. Sounds and Vibration Settings The sounds and vibration settings menu lets you control your phone’s audio and vibration. Sounds and Vibration Settings Overview The sounds and vibration settings menu allows you to configure the following options: Sound Setting Description Sound mode Set the sound mode for the phone. Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts. Vibrate: Your phone vibrates for notifications and alerts. This uses the Vibration intensity you choose in Sound settings. Mute: Your phone plays no sounds or vibrations. Onscreen reminders will still occur. Vibrate while ringing Set your device to vibrate in addition to ringing when you receive a call. Volume Set volume for ringtones, media, system features, etc. Vibration intensity Set the amount of vibration for incoming calls, notifications, and ...
Sound Setting Description Vibration feedback Set the phone to vibrate when the Back key or Recent apps key are tapped, and for other actions. Dialing keypad tone Play tone when the dialing keypad is tapped. Keyboard sound Play a sound when the Samsung keyboard is tapped. Keyboard vibration Set the phone to vibrate when the Samsung keyboard is tapped. Sound quality and Set sound quality and sound effects for your phone. effects Access Sound Settings 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Set your sound and vibration options. Your sound and vibration settings are saved and applied. Sound Mode You can switch between sound modes, while preserving the individual sound settings you have made.
2. Tap Sounds and vibration 3. Tap Sound mode, and then choose a mode: Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts. Vibrate: Your phone vibrates for notifications and alerts. This uses the Vibration intensity you choose in Sound settings. Mute: Your phone plays no sounds or vibrations. Onscreen reminders will still occur. Vibrate While Ringing Set the phone to vibrate while ringing. 1. From home, tap Apps > Settings . Settings Device Settings...
2. Tap Sounds and vibration 3. Tap On/Off next to Vibrate while ringing to enable the feature. Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media. Note: You can also set System volume from the home screen by pressing the Volume key. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Volume and then drag the sliders to set the default volume for: Settings Device Settings...
Ringtone Media Notifications System Vibration Intensity Set the vibration intensity for incoming calls, notifications, and vibration feedback. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Vibration intensity. 4. Use the sliders to set the intensity of vibration for: Incoming call: The phone vibrates when receiving an incoming call. Notifications: The phone vibrates when receiving notifications. Vibration feedback: The phone vibrates when soft keys are tapped and for certain software actions. Ringtones and Sounds Choose a ringtone for incoming calls. 1. From home, tap Apps > Settings . ...
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2. Tap Sounds and vibration 3. Tap Ringtone to select a default ringtone. Add a Ringtone When you select a ringtone, you can add a custom ringtone. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Ringtone, scroll to the bottom of the list, and then tap Add from device storage 4. Select a source for the ringtone. Settings Device Settings...
You will see a list of compatible songs or audio files. To load music on your phone, see Transfer Files between Your Phone and a Computer. 5. Tap a song to hear a preview, and then tap Done to save it as a ringtone. The new ringtone is saved to the list and will be available to be assigned as a default ringtone or as a ringtone for individual contacts, groups, etc. Tip: When choosing music for a ringtone, select the Highlights only checkbox to allow the system to select what part of the song to use. Clear the checkbox to play the song from the beginning. Vibration Pattern Choose a vibration pattern. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Vibration pattern to select a default vibration pattern. Notification Sounds Set the default notification sound and notification sounds for apps such as Messages, Calendar, and Email. 1. From home, tap Apps > Settings . Settings Device Settings...
2. Tap Sounds and vibration 3. Tap Notification sounds to set options: Default notification sound: Set the default sound for notifications. Messages notifications: Set the default sound for new messages. Calendar notifications: Set the default sound for calendar events. Email notifications: Set the default sound for new email. (This option is only displayed if you have an email account set up.) Do Not Disturb This setting allows you to block all notifications and alerts. The options below determine what notifications can make sounds, and during what time periods you want to enter this mode. 1. From home, tap Apps > Settings . Settings Device Settings...
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2. Tap Sounds and vibration 3. Tap Do not disturb to enable the feature. Scheduling This option allows you to turn Do not disturb mode on or off automatically at scheduled times. Note: Scheduling is not available if Do not disturb mode has been turned on manually. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Do not disturb. 4. Tap Turn on as scheduled, and set the Days, Start time, and End time. Settings Device Settings...
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Allow Exceptions This option lets you customize which notifications are allowed while your device is in Do not disturb mode. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Do not disturb. 4. Tap Allow exceptions, and then tap one of the following options: No exceptions: Allow no exceptions. Alarms only: Allow exceptions for alarms. Custom: Set your own exceptions. Notification Pop-ups Configure notifications that pop up on your screen while your device is in Do not disturb mode. 1. From home, tap Apps > Settings . Settings Device Settings...
2. Tap Sounds and vibration 3. Tap Do not disturb. 4. Tap Notification pop-ups and enable or disable the following options: Show when screen is on Show when screen is off System Sounds Set various other system sound options. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration Settings Device Settings...
3. Tap On/Off to enable each option: Touch sounds: Play tones when you touch or tap the screen to make selections. Screen lock sounds: Play a sound when you unlock the screen. Emergency tone: Play a sound or vibrate for emergency alerts. Charging sound: Play a sound when a charger is connected. Vibration feedback: Vibrate when Back or Recent are tapped, and for other actions Key-tap Feedback Play tones when the dialing keypad or the keyboard is tapped. 1. From home, tap Apps > Settings . Settings Device Settings...
2. Tap Sounds and vibration 3. To On/Off to enable each option: Dialing keypad tone: Play a tone when the dialing keypad is tapped. Keyboard sound: Play a sound when the Samsung keyboard is tapped. Keyboard vibration: Vibrate when the Samsung keyboard is tapped. Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected. 1. From home, tap Apps > Settings . Settings Device Settings...
2. Tap Sounds and vibration 3. Tap Sound quality and effects. 4. Tap Equalizer and choose a setting, or tap Advanced or Basic to customize your sound settings. 5. Tap On/Off to enable each option: UHQ upscaler: Enhance the sound resolution of music and videos for a clearer listening experience. Surround: Recreate the effects of rich surround sound. Tube Amp Pro: Simulate the soft timbre of a tube amplifier. Concert hall: Simulate the reverb of a concert hall. 6. Tap Adapt sound and follow the prompts to customize your sound settings. Note: Sound effects are only available while headphones or a compatible Bluetooth headset is connected. Notifications Settings The following topics cover your phone’s Notifications settings options. Access Connection Settings 1. From the home screen, tap Apps > Settings Settings Device Settings...
2. Tap Notifications . 3. Tap On/Off next to an app to enable or disable notifications. 4. Tap Advanced to configure more notification options for individual apps. Display Settings Use the phone's display settings menu to adjust items such as wallpaper, brightness, screen timeout, and more. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Brightness Set the display brightness. Auto adjust brightness Adjust the screen brightness automatically based on the lighting conditions. Blue light filter Use Blue light filter at night to help you sleep better. You can set a schedule to automatically turn this feature one and off. Screen mode Select a screen display mode to optimize it for the content being displayed. Screen resolution Select a screen resolution. Screen zoom and font Set the screen zoom, font size, and font style for all text displayed on ...
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Display Setting Description Easy mode Set your device to use Easy mode. Icon frames Display icons with a shaded background to make them stand out on the Home screen and Apps screen. Edge screen Set your Edge screen settings. Always on display Choose an image or information to display instead of turning off the screen. Night clock Show a clock on the Edge screen while the main screen is turned off. LED indicator Light up the LED indicator when charging, voice recording, or receiving notifications. Status bar Determine which notifications appear on the status bar. Screen timeout Set a screen timeout duration. Note: Longer durations discharge the battery more quickly Screensaver Select a screensaver to be displayed when the device is docked (dock not included) or while charging. Keep screen turned off Prevent the screen from turning on accidentally while the device is in a dark place, such as a pocket or bag.
Brightness Adjust the screen brightness to suit your surroundings or personal preference. You may also want to adjust screen brightness to conserve battery power. 1. From home, tap Apps > Settings > Display 2. Customize options under Brightness: Drag the Brightness slider to set a custom brightness level. Tap Auto adjust brightness to allow the device to adjust brightness automatically based on the lighting conditions. Note: You can also control Brightness from the Notification panel. Blue Light Filter Use Blue light filter at night to help you sleep better. It adjusts your screen color to reduce the amount of blue light, helping your eyes to relax and making it easier for you to fall asleep. You can set a schedule to automatically turn this feature on and off. 1. From home, tap Apps > Settings > Display Settings Device Settings...
2. Tap Blue light filter. 3. Tap On/Off to enable this feature. When enabled, drag the Opacity slider to set the opacity of the filter. Set a schedule for when Blue light filter should be enabled. You can choose Turn on now, Sunset to sunrise, or Custom schedule. Screen Mode Choose a screen mode to match your type of viewing. 1. From home, tap Apps > Settings > Display 2. Tap Screen mode. Settings Device Settings...
3. Tap Adaptive display if you want your device to automatically optimize the display to match the type of image displayed and other criteria, such as battery level. – or – Choose a specific type of screen mode based on what you are viewing. Screen Resolution Select a screen resolution 1. From home, tap Apps > Settings > Display 2. Tap Screen resolution. 3. Use the slider to change the screen resolution, and then tap Apply. Screen Zoom and Font You can set the screen zoom, font size, and font style for all text that is displayed on the screen. 1. From home, tap Apps > Settings > Display Settings Device Settings...
2. Tap Screen zoom and font. Drag the Screen zoom slider to adjust screen zoom. The preview above it will adjust accordingly. Drag the Font size slider to adjust the font size. Tap a font style to select a font, or tap Download fonts to find new fonts from Galaxy Apps. 3. Tap Apply to set the font size and style. Home Screen Settings Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers. To customize Home screen: 1. From home, tap Apps > Settings > Display Settings Device Settings...
2. Tap Home screen. For more information, see Customize the Home Screen. Easy Mode Easy mode provides a simpler experience using your phone, with a simpler home screen layout and simpler app interactions. If you are a first-time smartphone user, or just to want to simplify the operation of your phone, you can turn on Easy mode at any time. 1. From home, tap Apps > Settings > Display . Settings Device Settings...
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2. Tap Easy mode > Easy mode. 3. Select the apps you want to use from the Easy applications list. 4. Tap Done to apply your Easy mode settings. Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode. 1. From home, tap Apps > Settings > Display 2. Tap Easy mode. 3. Tap Standard mode, and then tap Done. Settings Device Settings...
Icon Frames You can show icons with a shaded background to make them stand out on the Home screen and Apps list screen. 1. From home, tap Apps > Settings > Display 2. Tap Icon frames. 3. Choose one of the following options: Icons only: Show icons only. Icons with frames: Show icons with shaded backgrounds. 4. Tap Done, and confirm when prompted. Edge Screen Settings Manage the panels that display on the Edge screen, including your own custom panels, and set up night mode. For more details on using the Edge screen, see Edge Screen. To access Edge screen settings: 1. From home, tap Apps > Settings > Display 2. Tap Edge screen. Settings Device Settings...
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– or – Swipe the Edge screen toward the center, and then tap Settings The following options are available: Edge panels: Configure Edge for accessing apps, tasks, and contacts, as well as view news, sports, and other information on the Edge screen. Edge feeds: Configure Edge feeds, which display select information and notifications on the Edge screen when the screen is turned off. Edge lighting: Set the Edge screen to light up when you receive calls or notifications while the phone is turned over. If People edge is also turned on, the color of the indicator depends on your My people settings. Quick reply: Tap On/Off to enable this feature, which lets you reject an incoming call and send a preset message to the caller by placing your finger on the heart rate sensor and holding it in place for 2 seconds while the device is turned over. About Edge screen: View the Edge screen version number, check for updates, and view open source licenses. Edge Panels Settings Customize your Edge panels: 1. From home, tap Apps > Settings > Display 2. Tap Edge screen. 3. Tap Edge panels. 4. ...
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Checkbox : Enable or disable each panel. Download: Search for and download more Edge panels from Galaxy Apps. Edit (if available): Configure individual panels by tapping. More options > Reorder: Change the order of the panels by dragging them to the left or right. More options > Handle settings: Drag Position to change the position of the Edge panel handle along the edge of the screen, and then configure the following Edge panel handle settings: Position: Choose either Right or Left to set which side the Edge screen appears on. Size: Choose the size of the Edge screen handle. Drag the slider to change the size. Transparency: Drag the slider to adjust the transparency of the Edge screen handle. Vibration: Vibrate when the Edge panel handle is tapped. 5. Tap Back to save changes. Edge Feeds Settings Edge feeds display select information and notifications on the Edge screen when the screen is turned off. To configure the Edge feeds: 1. From home, tap Apps > Settings > Display ...
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5. Tap Back to save changes. Edge Lighting Settings Edge lighting and Quick reply are features that activate when your device is turned over (display side down). Edge lighting illuminates the Edge screen when a notification is received. If People edge is also on, the color of the indicator is the one assigned to the contact who is calling or messaging. To turn on Edge lighting: 1. From home, tap Apps > Settings > Display 2. Tap Edge screen. 3. Tap Edge lighting. 4. Tap On/Off to turn on the feature. 5. Tap Back to save changes. Quick Reply Settings Quick reply allows you to reject an incoming phone call with a text message by placing your finger on the heart rate sensor for two seconds. The call is rejected, and a preset message is sent to the caller. To turn on and configure Quick reply: 1. From home, tap Apps > Settings > Display 2. Tap Edge screen. 3. Tap Edge lighting > Quick reply. 4. ...
Always On Display See important information without unlocking the screen. You can select an image or information to show on the standby screen. Double-tap a notification icon to view that notification. Note: If you double-tap a notification and a screen lock is enabled, you are prompted to unlock your device. 1. From home, tap Apps > Settings > Display 2. Tap Always On Display. 3. Tap On/Off to enable the feature, and then set the following options: Layouts: Choose a layout for the standby screen. The following options are available: Content to show: Choose to show Clock, Calendar, or Image. Show notifications: Enable or disable showing notification icons on the standby screen. Show always: Keep Always On Display enabled. Set schedule: Choose when to start and end Always On Display. About Always On Display: View the current software version and license information. Night Clock Set up a clock that displays on the Edge screen when the screen is off. Night mode is available for a ...
1. From home, tap Apps > Settings > Display 2. Tap Night clock. 3. Tap On/Off to enable the Night clock feature. Tap Start to set the time for the Night clock to activate. Tap End to set the time for the Night clock to deactivate. Tap Night clock position to position the Night clock on the Right side or the Left side. LED Indicator Light up the LED indicator when charging, voice recording, or receiving notifications. 1. From home, tap Apps > Settings > Display Settings Device Settings...
2. Tap LED indicator to turn the feature on or off. Status Bar Settings You can determine which notifications appear on the status bar. 1. From home, tap Apps > Settings > Display 2. Tap Status bar. 3. Tap On/Off to enable or disable the following options: Show recent notifications only: Show only the three most recent notifications in the status bar. Show battery percentage: Show the battery charge percentage. Settings Device Settings...
Screen Timeout Turn the screen off after a set amount of time. 1. From home, tap Apps > Settings > Display 2. Tap Screen timeout. 3. Choose a time period. Screen Saver Screen saver controls what is displayed on the screen when the device is charging. You can choose to display colors or photos. 1. From home, tap Apps > Settings > Display Settings Device Settings...
2. Tap Screen saver. 3. Tap On/Off to enable Screen saver. 4. Configure options: Colors: Tap the selector to display a changing screen of colors. Photo Table: Display pictures in a photo table. Tap Settings for options. Photo frame: Display pictures in a photo frame. Tap Settings for options. Photos: Display pictures from your Google Photos™ account. Tap Settings for options. Preview: See a demonstration of Screen saver. Keep Screen Turned Off Prevent the screen from turning on accidentally while the device is in a dark place, such as a pocket or bag. 1. From home, tap Apps > Settings > Display Settings Device Settings...
2. Tap Keep screen turned off to enable this feature. Applications Settings View information and configure settings for all apps on your phone. Access Applications Settings 1. From home, tap Apps > Settings > Applications 2. Tap on an app to view and configure its settings. Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more. Settings Device Settings...
Applications Overview You can download and install new applications on your device. Use Application settings to manage your downloaded and preloaded applications. Warning: Because this device can be configured with system software not provided by or supported by Google or any other company, you operate this software at your own risk. Application Options 1. From home, tap Apps > Settings > Applications 2. If you have disabled applications: Tap All apps at the top left of the screen. Tap All apps, Enabled, or Disabled. 3. Tap More options to configure the following: Sort by size/name: Sort the apps by size or name. Default applications: Choose or change apps that are used by default for certain features, like email or browsing the Internet. App permissions: Control which apps have permissions to use certain features of your device. Show/Hide system apps: Show or hide system (background) apps. ...
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Reset app preferences: Reset options that have been changed. Existing app data is not deleted. Note: Options vary by application. Manage Apps You can view and update information about an application, including memory usage, default settings, and permissions. 1. From home, tap Apps > Settings > Applications 2. Tap an application to view and update information about the application. The following options are displayed: Uninstall/Disable: Uninstall or disable the application. Preloaded apps can only be disabled. Force stop: Stop an app that is misbehaving. Restart your device if stopping an app, process, or service causes your device to stop working correctly. Mobile data: View mobile data usage. Battery: View battery usage since the last full charge. Storage: Manage the app’s storage usage. Memory: View memory usage. Notifications: Configure notifications from the app. Permissions: View permissions granted to the app for access to your device’s information. Set as default: Set the app as a default for a certain category of apps. Settings Device Settings...
Default Applications Set or clear default applications for certain built-in features of the phone. 1. From home, tap Apps > Settings > Applications > More options > Default applications. 2. Tap each default setting to see what services or applications are available to set as the default. Browser app: Choose a default browser app. Calling app: Choose a default calling app. Messaging app: Choose a default messaging (text and multimedia) app. Default app selection: Automatically set default apps or be asked before setting an app as the default. Set as default: Choose default apps for other functions. Home screen: Choose a Home screen type. Device assistance app: Choose an app that provides assistance for using your device. Note: If you choose a default messaging app other than Messages (Google Hangouts™ for ...
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1. From home, tap Apps > Settings 2. Tap Advanced features 3. Configure the following settings: Smart Stay: Smart stay detects your face with the front camera so that the screen stays on while you are looking at it. Games: Manage useful features while you play games. Game Launcher: Automatically arranges all your games in one place. Game Tools: When enabled, a button floating over top of your game provides convenient game features, such as No alerts during game, Minimize and alive, Screenshot, and Record. Game tools can also access your Contacts, Storage, Microphone, and Camera. Identify spam numbers: Show information about spam callers on the call screen and in the Phone log. ...
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Direct call: Call the contact whose call log, message, or contact details are currently on the screen by bringing the device close to your ear. Smart alert: Set the device to vibrate when you pick it up to notify you about missed calls and messages. Easy mute: Mute sounds and video by covering the screen or turning over the device. Send SOS messages: Send a quick alert to your primary contacts when you are in an emergency situation by pressing the Power key quickly three times. Send messages to: Add recipients by creating new contacts or selecting from Contacts. Attach pictures: Send pictures to your emergency contacts. Attach audio recording: Send a short audio message to your emergency contacts. Direct share: Share content with specific people directly using the sharing panel from within any app. Video enhancer: Enhance the image quality of your videos. Increase touch sensitivity: Increase the touch sensitivity of the screen for use with a touch pen (not included) or with gloves on. Settings Device Settings...
Personal Settings The following topics cover your phone’s personalization settings, including wallpaper, themes, home screen settings, lock screen and security settings, and more. Wallpapers and Themes The following topics cover your phone’s Wallpapers and themes settings options. Wallpaper You can change the wallpaper for the Home and lock screens. Change the Wallpaper 1. From home, tap Apps > Settings > Wallpapers and themes . 2. Tap Wallpaper. For more information, see Change the Wallpaper. Note: Tap Motion effect to allow the wallpaper to shift slightly as you move the device, creating a 3D effect. Themes Themes are packages of visual content that provide different wallpapers and icons for your phone. Settings Personal Settings...
Change the Theme 1. From home, tap Apps > Settings > Wallpapers and themes . 2. Tap Themes. 3. Tap a theme to preview it. Tap View all to see all available themes. Tap More to download other themes. 4. To apply a theme, tap the theme, and then tap Apply. Your theme is changed. Icons Apply custom icons to replace built-in app icons. Change Icons 1. From home, tap Apps > Settings > Wallpapers and themes > Icons. Settings Personal Settings...
Lock Screen and Security Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the lock screen. The Security settings let you set encryption options, password visibility, administrator settings, and credential storage options. Lock Screen and Security Overview The following options are available in the lock screen and security menu (options vary depending on the screen lock selected): Setting Description Screen lock type Set your screen lock. Info and app shortcuts Select items to show on the lock screen, like a Dual clock, Owner information, and app shortcuts. Notifications on lock Show content and notifications on the lock screen. screen Fingerprints Register your fingerprint on your phone. Samsung Pass Use biometric authentication to verify your identity. Settings Personal Settings...
Setting Description Unknown sources Allow or deny installation of apps from sources other than the Google Play store app. Private mode Hide personal content from being accessed by anyone else using your device. Private mode is only available for certain applications. Secure startup Protect your device by using a screen lock when your device turns Encrypt SD card Protect your SD card by encrypting its data. Other security settings Configure settings for encryption, password visibility, security updates, credentials, and other security features. Access Lock Screen and Security Options From home, tap Apps > Settings > Lock screen and security . The lock screen and security menu opens. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, enter the correct password, or ...
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Password Fingerprints Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password or Fingerprint protection). It is also recommended you frequently change your password to ensure the safety of your phone and personal data. Access Screen Lock Settings 1. From home, tap Apps > Settings > Lock screen and security . The lock screen and security menu opens. 2. Tap Screen lock type. The Screen lock settings menu opens. Use Swipe to Unlock the Screen From the Screen lock type menu, tap Swipe to save the setting. The screen lock is set. Use a Screen Unlock Pattern 1. ...
The screen lock is set If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again. Use a Screen Unlock Password 1. From the Screen lock type menu, tap Password. 2. Enter a password with at least 4 characters, including at least one letter, tap Continue, and then enter your password again to confirm it. The screen lock is set. Important: To protect your phone and data from unauthorized access, it is recommended that you use the screen unlock password (highest security). It is also recommended that you frequently change your password to ensure the safety of your phone and personal data. Use a Fingerprint Screen Lock With a Fingerprint screen lock, swipe your finger over the Home key. Note: Before using the Fingerprint screen lock option, you will need to register your fingerprint on your phone. 1. From the Screen lock type menu, tap Fingerprints. 2. Follow the prompts to set up your fingerprints. Note: Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing even small areas of two different fingerprints is very low. But in rare cases, the sensor may recognize a fingerprint that is similar to a registered fingerprint. Disable the Screen Lock Follow the instructions below to turn off your current screen lock.
4. Tap Secure startup to protect your device by using a screen lock when your device turns on. 5. Tap Encrypt SD card and follow the prompts to encrypt all data on your optional memory card (not included). 6. Tap Other security settings to configure the following options: Make passwords visible: Display password characters briefly as you type them. Security policy updates: Automatically or manually check for security policy updates. Send security reports: Send security reports to Samsung via Wi-Fi for threat analysis. Device administrators: Manage your device administrators and application installation privileges. Storage type: Select a storage location for credential contents. View security certificates: Display certificates in your device’s ROM and other certificates you have installed. User certificates: View user certificates.
Notification access: View the applications that can access notifications you receive on your phone. Do not disturb permission: View which apps have permission to change the Do not disturb settings. Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Accessibility Settings Overview The following Accessibility options may be configured: Accessibility Option Description Vision Configure accessibility features for vision. Hearing Configure accessibility features for hearing and sounds. Dexterity and interaction Configure accessibility features for handling and interactions with the phone. Text-to-speech Configure options for converting text to speech. Direction lock Unlock the screen by swiping in a series of directions. Direct access Open your accessibility settings by pressing the Home key three times in quick succession. Notification reminder Set the phone to beep or vibrate at set intervals to remind you of any ...
2. Set available accessibility options. Your accessibility settings are applied and saved. Vision Accessibility Settings Your phone offers many features to assist users who are blind or low-vision. 1. From home, tap Apps > Settings > Accessibility 2. Tap Vision to configure options: Voice Assistant: Enable the Voice Assistant feature and configure options. When Voice Assistant is on, your phone speaks descriptions of items you tap or activate on your phone, to help blind and low-vision users. When Voice Assistant is turned on, you may need to use a double-tap to select items, because a single tap is used to trigger Voice Assistant. Voice Assistant help: View tutorials on using Voice Assistant. Dark screen: Keeps your phone’s screen turned off at all times. When Dark screen is enabled, double-press the Power key to turn it on or off while using your phone. Rapid key input: Release your finger to enter a selection, instead of double-tapping it. By default, when you have Voice Assistant turned on, you must double-tap items on the screen to select them. If you turn on Rapid key input, you can tap and release your finger to select and item instead of double-tapping. Speak passwords: The phone reads out characters entered in password fields. Use caution with this feature, because others near you will be able to hear your passwords. Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the Power key until you hear a sound or feel a vibration, and then pressing and holding with two ...
High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. Show button shapes: Show buttons with shaded backgrounds to make them stand out. ...
Left/right sound balance: Adjust the sound sent to the left and right when using earphones. Mono audio: Enable or disable the compression of stereo audio into a single mono audio stream for use with a single earphone. Dexterity and Interaction Settings Your phone offers many features to improve accessibility related to the way you interact with touch and movement. 1. From home, tap Apps > Settings > Accessibility 2. Tap Dexterity and interaction to configure options: Universal switch: Use customizable switches to interact with your phone and to select items on the screen. Set your personal interaction method by connecting external accessories, tapping the screen, or using the front camera to detect the rotation of your head, the opening of your mouth, and the blinking of your eyes. Assistant menu: Assistant menu can improve phone accessibility by providing quick access to important functions. A shortcut appears on all screens to give you access to the Assistant menu. Tap Assistant menu to configure options: Tap On/Off beside Assistant menu to turn the feature on or off. When you turn on Assistant menu, Single tap mode is also enabled. Edit: Re-order or remove items from the Assistant menu.
moving. Drag the Delay before click slider to set the amount of time to delay the click once the mouse cursor stops moving Press and hold delay: Choose how long your phone waits during a touch and hold gesture on the screen, before continuing with the touch and hold action. Interaction control: Control how your phone interprets motions and screen touches. To turn Interaction control on or off at any time, press and hold the Home key and the down Volume key at the same time. When Interaction control is on, you can use motions to control your phone, and screen timeout is turned on. You can also block areas of the screen from touch interaction. Automatic screen rotation and hard-key functions (Power/Lock key, Volume key, etc.) will be turned off, and app notifications will only be shown in the notification panel and status bar. Configure Other Accessibility Settings Your phone offers many features to improve phone accessibility. 1. From home, tap Apps > Settings > Accessibility 2. Configure additional accessibility options: Text-to-speech: Set your preferred TTS engine and options. For more information, see Language and Input Settings. Direction lock: Unlock the screen by swiping in a series of directions. Direct access: Access common accessibility settings from any screen by pressing the Home key rapidly 3 times in a row. ...
Backup and Reset Back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. Smart Switch Transfer content from your old device to this device. Samsung Cloud Keep your data safe by backing up and restoring your device. You can also sync your data from multiple devices. 1. From the home screen, tap Apps > Settings > Cloud and accounts 2. Tap Samsung cloud. If a Samsung account has not been added, tap Create account and follow the prompts. 3. From the Samsung cloud menu, the following options are available: Manage cloud storage: View how much cloud storage your data is using. Backup settings: Choose which content from your device to back up to the cloud. Tap Auto back up to automatically back up your data every 24 hours. Restore: Choose the device that you have recently backed up and the backup package that you want to restore.
Calendar (Samsung account): Sync your events and tasks. Memo: Sync your notes and categories. Internet: Sync bookmarks, saved pages, and opened tabs from your browser. Keyboard data: Sync predictive text data. Gallery: Sync your images and videos. More options : Sync now: Sync all selected settings. Sync information: View what information will be synced on your phone. Settings: Limit syncing data to when the device is connected to a Wi-Fi network. Receive push notifications. Remove your Samsung account. FAQ: Go to the Customer Support website for Samsung Cloud information. Contact us: Go to the Customer Support website and submit a question online. Accounts Add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From the home screen, tap Apps ...
1. From home, tap Apps > Settings > Cloud and accounts > Accounts. 2. Tap the account type to see the existing accounts. The account settings menu appears. 3. View and configure your account settings as desired. The account options are updated. Backup and Restore Your phone’s Backup and restore menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: Your Samsung account Your Google Account All other email and social networking accounts System and application data and settings Downloaded applications Backup and Restore Overview The following options are available in the Backup and restore menu: Backup and restore Description...
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Access Backup and Restore Options 1. From home, tap Apps > Settings > Cloud and accounts 2. Tap Backup and restore. The Backup and restore menu opens. 3. Set options. The backup and restore settings are applied and saved. If you are performing a Factory data reset, follow the prompts to confirm the data removal. The phone will erase all data and reboot. Important: After performing a Factory data reset, you will need to sign in to the phone using the same Google Account and password previously associated with the phone. If you wish to remove this restriction, you will need to remove all Google Accounts from the phone before performing the Factory data reset. See Factory Reset Protection for details. Samsung Account Backup Settings Enable backup of your information to your Samsung account. 1. From home, tap Apps > Settings > Cloud and accounts Settings Personal Settings...
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2. Tap Backup and restore. 3. Configure these options: Back up my data: Enable back up of your phone log, messages and more through your Samsung account. Restore: Use your Samsung account to restore your backup data. Google Account Backup Settings Enable backup of your information to Google servers. 1. From home, tap Apps > Settings > Cloud and accounts 2. Tap Backup and restore. 3. Configure these options: Settings Personal Settings...
Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to Google servers. Backup account: Select a Google Account to be used as your backup account. Automatic restore: Enable automatic restoration of settings from Google servers. When enabled, backed-up settings are restored when you reinstall an application. Smart Switch Transfer content from your old device to this device. 1. From home, tap Apps > Settings > Cloud and accounts 2. Tap Smart Switch and follow the prompts. Google Settings Configure your device’s Google settings. Customize Google To customize your Google settings: 1. From home, tap Apps > Settings > Google 2. Select an option to customize: Sign-in &...
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Ads: Configure your Google advertising profile. App preview messages: Receive and reply to messages sent from messaging apps that are not installed on your device. Connected apps: Configure apps which use your Google account. Data management: Configure your Google Drive app. Google Cast: Configure your Google Cast settings. Google Fit: Configure Google Fit apps and devices (not included). Nearby: Use your device’s sensors to connect with nearby devices. Search: Configure your Google search settings. Note: These options may change if you are signed in to your Google Account. Settings Personal Settings...
1. From the home screen, tap Apps > Settings 2. Tap General management , and then tap items for more details: Language and input: Configure your device’s language and input settings. Date and time: Configure date and time settings. Report diagnostic info: Choose to send diagnostic information about your device to Samsung when it experiences technical issues. Reset: Reset device and network settings. You can also reset your device to its factory defaults. Language and Input Settings Your phone’s language and input settings let you select a language for the phone’s menus and keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s mouse/trackpad options. Language and Input Settings Overview You can set the following options in the Language and input settings menu: Language and Input Setting...
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Access Language and Input Setting Options 1. From home, tap Apps > Settings > General management 2. Tap Language and input. The Language and input settings menu opens. 3. Set options. The language and input settings are applied and saved. Select the Default Language for Your Phone 1. From home, tap Apps > Settings > General management 2. Tap Language and input > Language. 3. Tap Add language 4. Tap an available language. Language and Input Options Some of the language and input options are detailed below.
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Language: Tap a language to assign it. Virtual keyboard: Set the default virtual keyboard for entering text. Physical keyboard: Show the virtual keyboard while using a physical keyboard. View explanations of the keyboard shortcuts. Text-to-speech: Tap a settings option and follow the prompts. Pointer speed: Drag the slider to adjust the speed. Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date and Time Overview The following Date and time options may be configured: Date and Time Options Description Automatic date and time Set the date, time, and time zone automatically via the connected wireless network. Set date Set the date manually (only available when Automatic date and time option is disabled). Set time Set the time manually (only available when Automatic date and time ...
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1. From home, tap Apps > Settings > General management 2. Tap Report diagnostic info. 3. Read the consent information, and then tap OK to enable this feature or tap No thanks. Reset Restore your device to its default settings. Reset Settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected. 1. From home, tap Apps > Settings > General management 2. Tap Reset. 3. Tap Reset settings. 4. Tap Reset settings, and confirm when prompted. Reset Network Settings You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings. 1. From home, tap Apps > Settings > General management Settings System Settings...
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2. Tap Reset. 3. Tap Reset network settings. 4. Tap Reset settings, and confirm when prompted. Auto Restart Optimize your phone by restarting it automatically at set times. The phone only restarts if it is not in use and battery power is more than 30 percent. Note: Any unsaved data is lost when the phone restarts. To enable Auto restart: 1. From home, tap Apps > Settings > General management 2. Tap Reset. Settings System Settings...
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3. Tap Auto restart. 4. Tap On/Off to activate Auto restart, and then set the following parameters: Time: Set the time of day to restart your device. Days: Select the day of the week to automatically restart your device. Factory Data Reset Reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files. Any data found on an external SD card is not affected. Note: When you sign in to a Google Account on your device, Factory Reset Protection is automatically activated. This protects your device in the event it is lost or stolen. For more information, see Factory Reset Protection. If you reset your device to factory default settings with the Factory Reset Protection (FRP) feature turned on, you must enter the user name and password for a registered Google Account used on this device to regain access to the device. You will not be able to access the device without the correct credentials. Warning: If you reset your Google Account password, you must wait 24 hours after changing your password to perform a factory data reset on your device. Before resetting your device: 1. Verify that the information you want to keep has transferred to your storage area. 2. Log in to your Google Account and confirm your user name and password. To reset your device: 1. From home, tap Apps > Settings > General management Settings System Settings...
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2. Tap Reset. 3. Tap Factory data reset. 4. Tap Reset device and follow the prompts to perform the reset. 5. When the device restarts, follow the prompts to set up your device. Note: Unless you removed all Google Accounts from the phone before performing the Factory data reset, you will need to sign in to the Google Account that was previously assigned to the phone to complete setup. Device Maintenance Settings Device maintenance provides an overview of the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Device Maintenance Settings Overview You can set the following options in the Device Maintenance Settings menu: Device Maintenance Setting Description Optimize Now Improves device performance. Battery Monitor your phone’s battery usage. Performance mode Set up your phone’s performance mode to get the best performance for normal use and other uses. Storage Manage internal and optional installed SD card (not included) storage on your phone. Check the amount of available memory.
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Optimize Now The Optimize Now feature improves device performance. When used, it accomplishes this through the following actions: Identifying apps that use excessive battery power and clearing unneeded items from memory. Deleting unnecessary files and closing apps running in the background. Scanning for malware. To use the quick optimization feature: 1. From home, tap Apps > Settings > Device maintenance 2. Tap Optimize now. Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. You can also display the battery charge remaining as a percentage on the status bar. 1. From home, tap Apps > Settings > Device maintenance Settings System Settings...
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2. Tap Battery for options: Battery usage: View battery usage since the battery was last fully charged. Power saving mode: Extend battery life by selecting a power saving mode level. Choose Off, Mid, or Max. Estimated remaining battery life for each mode is provided. App power monitor: Put apps to sleep so that they do not use battery power when not in use. Tap Save power to enable. Unmonitored apps: Add apps that will be put to sleep. More options > Advanced settings: Configure advanced battery settings. Performance Mode Set up your device’s performance mode to get the best performance for normal use and other uses. 1. From home, tap Apps > Settings > Device maintenance Settings System Settings...
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2. Tap Performance mode for options: Optimized: Get the best performance for everyday use. Tap Settings to customize performance settings used during normal use. Game: Enhance your gaming experience by making games run more smoothly. Also turns on Game Launcher and the Games Tools button will appear on most apps. Entertainment: Enjoy music and videos with ultra high quality sound, enhanced images, and maximum display settings. High performance: Experience the highest quality display with maximum brightness and screen resolution. Storage Settings The Storage settings menu lets you manage internal and optional installed SD card (not included) storage on your phone. Storage Settings Overview The storage settings menu allows you to configure the following options: Settings System Settings...
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Storage Device Description Total space: View the total space/free space in your phone’s memory. More options > Storage settings Available space: The amount of storage space currently available. > Internal storage System memory: The minimum amount of storage space required to run the system. Used space: The amount of storage space currently being used. Other: e space used by app data, downloaded files, and Android system files. Cached data: The amount of data currently cached. Explore: Launch My Files to view content stored on your device. SD card Note: This category is available only if an optional SD card is installed. ...
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2. Tap Storage. 3. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Note: Tap Clean now to free up storage space by removing unneeded files. microSD Card A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone. For information about inserting or removing optional SD cards, see SD Card. Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it. Note: To improve performance and reliability with High-definition video recording and playback, it is recommended you use a memory card (SD Card) that is both rated as at least a Class 10 and provides a high read speed. View microSD Card Memory Use the following procedure to view memory usage information for an optional installed microSD card (not included). 1. From home, tap Apps > Settings > Device maintenance Settings System Settings...
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2. Tap SD card. The total and available memory space will be displayed. Format a microSD Card Formatting a microSD card permanently removes all files stored on the card. 1. From home, tap Apps > Settings > Device maintenance 2. Tap Storage. 3. Tap More options > Storage settings. 4. Under Portable storage, tap your SD card, and then tap Format > Format. Settings System Settings...
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Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the card. Unmount a microSD Card When you need to remove an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card. 1. From home, tap Apps > Settings > Device maintenance 2. Tap Storage. 3. Tap More options > Storage settings. 4. Under Portable storage, tap your SD card, and then tap Unmount. Mount a microSD Card When you install an optional memory card, it is automatically mounted (connected to the device) and prepared for use. However, should you unmount the card without removing it from the device, you need to mount it before it can be accessed. 1. From home, tap Apps > Settings > Device maintenance Settings System Settings...
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2. Tap Storage. 3. Tap More options > Storage settings. 4. Under Portable storage, tap your SD card, and then tap Mount. Check the amount of available memory. You can close background apps and reduce the amount of memory you are using to speed up your device. 1. From home, tap Apps > Settings > Device maintenance > RAM. The used and available memory are shown. 2. To free up as much memory as possible, tap Clean now and follow the prompts. The selected apps and services in the list will be closed. Settings System Settings...
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Help The Help menu provides tips and guidelines to help you use your phone. Access Help 1. From home, tap Apps > Settings > Help The Help menu and topics appear. 2. Tap on a topic to view its contents. 3. Tap Search to search for a topic. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. 1. From home, tap Apps > Settings > Activate this device . Settings System Settings...
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The Self Service menu appears. 2. Follow the prompts to activate your phone or review your summary. Your phone activates. If already activated on an account, you will see a usage and plan summary. System Updates The System updates menu provides settings for keeping your phone up-to-date with the latest software. Access System Updates From home, tap Apps > Settings > System updates . The System updates menu appears. Settings System Settings...
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SIM card status (network, signal strength, mobile network type, service state, roaming, and mobile network state) IMEI information (MIN, PRL version, MEID, IMEI, and ICCID) Username IP address Wi-Fi MAC address Bluetooth address Up time Device status Legal information Review various types of important legal information, including Open source licenses, Google legal information, System WebView licenses, Wallpapers, Samsung legal information, and the Privacy Alert. Device name Change the name of your device (other devices see this name when using Mobile hotspot or Bluetooth). Model number Check the phone’s model number. Android version Check the Android version number. Android security patch Check the Android security patch level. level Settings System Settings...
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About Device Item Description Baseband version Check the phone’s baseband version. Kernel version Check the phone’s kernel version. Build number Check the current phone build number. SE for Android status Check the phone's SE for Android status. Security software Check the phone's security software version. version Knox version Check the current Knox version. FCC certification Check the phone's FCC certification. Rated Check the phone's voltage rating. Battery capacity Check the phone's battery capacity. Access About Device Options 1. From home, tap Apps > Settings > About device 2. ...
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Getting Help The topics in this section w ill cover troubleshooting tips, legal information, and how to contact Sprint and manage your wireless service. Getting Help...
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For Assistance The following topics address areas of support for your phone, including troubleshooting, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable. Solution: Turn the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then turn the phone on again. Data that was being edited is erased after your phone is powered on again. Problem: Operation is unstable after a new application was installed. Solution: The newly installed application may be the cause. Uninstall the application in Safe mode. See Uninstall an App. To turn the phone on in Safe mode: Press and hold the Power/Lock key > touch and hold Power off, read the disclaimer for safe mode, and then tap OK. After turning the phone on in Safe mode, "Safe Mode" appears at lower left. After restarting in Safe mode, your phone can be powered on as usual. Before turning the phone on in Safe mode, it is recommended that you back up important data. By powering the phone on in Safe mode, added widgets may be deleted. Problem: Cannot use phone, mail, or Internet. Solution 1: Check whether you are where signal is weak or out of service area. Solution 2: Power the phone on again. Solution 3: Is the phone in Airplane mode? To check that Airplane mode is canceled: From home, tap Apps > Settings > Connections > Airplane mode. Solution 4: Is data communication disabled? To check that data communication is enabled: ...
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From home, tap Apps > Settings > Connections > Mobile networks > Access Point Names > More options > Reset to default. Problem: Battery level goes down quickly. Solution: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery. Problem: Cannot install applications. Solution: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see Storage Settings. Applications not supported by your phone cannot be installed. Problem: Cannot unlock screen. Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then power the phone on again. Data that was being edited is erased after the phone is powered on again. Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on ...
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Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. From home, tap Phone 2. Do any of the following: Tap * 2 ( ), and then tap Dial to access a summary of your Sprint service plan or get answers to other questions. Tap * 3 ( ...
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30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information. For complete terms and conditions that bind you and Samsung, refer to the “Arbitration Agreement” section of the Terms & Conditions, included with the Product.
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Except as set forth in the Standard Limited Warranty that accompanies the Product, the purchaser takes the product “as is”, and Samsung makes no express or implied warranty of any kind whatsoever with respect to the product, including but not limited to the: ...
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Nothing contained in the User Manual shall be construed to create an express or implied warranty of any kind whatsoever with respect to the Product. In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the product or arising from the breach of the express warranty, including incidental, special or consequential damages, or loss of anticipated profits or benefits.
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Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Getting Help For Assistance...
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Index Bluetooth Connect 147 3-way Calling 74 Pair Devices 146 Receive information 149 Send information 148 Settings 202 4G 121 Share pictures and videos 162 Turn on or off 145 Bookmark 124 AAA 170 Brightness 239 About Device 296 Browser Accessibility Settings 267 Bookmark 124 Accessory Port 6 History 125 Accounts Launch connection 124 Add new 273 Settings 126 Manage 274 Tabs 125 Settings 272-273 Activation 16, 294 Advanced Features 257 Calculator 170 Airplane Mode 28, 205 Calendar 171 Alarm 175 Add event 171 Always On Display 249 Settings 174 Amazon 186 Sync 173 Amazon Kindle 186 Sync Exchange ActiveSync Amazon Music 186 calendar 174 Amazon Photos 186...
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Timer 177 Emergency Numbers 57 World Clock 177 Enhanced 9-1-1 (E 9-1-1) 58 Conference Calling 74 Enhanced Messaging 96 Contacts 79 Enter Text 29 Add contact 79 Exchange ActiveSync Delete 84 Add account 111 Edit 83 Features 116 Favorites 85 Extended Home Screen 45 Groups 86 Import 91 Layout 82 Facebook 128 Make call from 62 Factory Data Reset 284 Profile sharing 89 Factory Reset Protection 34 Save a phone number 81 Favorites 85 Share 88 Files View 81 Transfer between phone and computer 139 Finger Scanner Data Services 121 Fingerprint Screen Lock 265 Password 300 Flash 5 Status indicators 123 Flick 15 User name 122 Folders 53 Data Usage Settings 204 Date Settings 281 Default Applications 257...
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Hangouts 128 Keyboard Photos 181 Samsung keyboard 29 Search 179 Sign in 33 Google Maps 178 Language Settings 279 Google Play LED Indicator 250 Find and install apps 35 Live Broadcast 167 Help 38 Location 209 Store 35 Lock Screen Google Play Music 187 Settings 262 Google Settings 277 Lookout 179 Google Voice Typing 30 Loot 190 Configuring 31 Using 30 Groups 86 Maps 178 Memo 179 Memory 289 Hangouts 128 Memory Card 290 Headset Messages Connect 147 Settings 101 Headset Jack 6 Messaging 93 Hearing Accessibility 269 Messenger 130 Help 2, 294 microSD Card 290 Home Screen 19, 44...
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Notifications Settings 236 Reset 282 Ringtone 223 Ringtones Settings 227, 229 Performance Mode 287 Rotate 15 Phone Dialer 56 Visibility 203 Phone Calls 56 S Health 191 Answer 58 S Voice 181 Emergency numbers 57 Settings 182 Using Call Log 63 Samsung Cloud 272 Using contacts 62 Samsung Gear 182 Using phone keypad 56 Samsung Keyboard 29 Phone Layout (illustration) 4 Samsung Knox 304 Phone Number 28 Samsung Pay 183 Save to contacts 81 Samsung+ 193 Phone Settings Menu 20 Save a Phone Number 81 Phone Status 296 Screen Lock 263 Phone Update Disable 265 PRL 43 Screen Mode 240 Profile 42 Screen Orientation 20 Software 40 Screen Resolution 241 Photos 181...
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Sound Quality 235 Sound Settings 223 Uber 185 Speaker 6 Spread 16 Sprint 411 301 Sprint Account Vibrate 225 Management 301 Vibration 233 Passwords 300 Vibration Intensity 227 Sprint Family Locator 184 Video Camera Sprint Fun & Games 193 Record video 155 Sprint Music Plus 193 Videos Sprint Operator Services 302 Record 155 Sprint TV & Movies 194 Share via Bluetooth 162 Sprint Worldwide Wireless Service 131 Share via messaging 161 Status Bar 45 Share via YouTube 164 Status Bar Settings 251 View 156 Status Icons 46 Vision Accessibility 268 Stopwatch 177 Visual Voicemail 65 Storage Options 68 Settings 288 Review 67 Swipe 14 Set up 65 System updates 295 Settings 69 Voice Typing 30 Configuring 31 Using 30...