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Model shown is KX-TGC310.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
TGC310_320E(en)_1222_ver002.pdf
Operating Instructions
Model No.
Digital Cordless Answering System
Model No.
1
Digital Cordless Phone
KX-TGC310E
KX-TGC312E
KX-TGC313E
KX-TGC320E
KX-TGC322E
KX-TGC323E
2014/12/22
11:04:34
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Table of Contents
Related Manuals for Panasonic KX-TGC310E
Summary of Contents for Panasonic KX-TGC310E
- Page 1 KX-TGC322E KX-TGC323E Model shown is KX-TGC310. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. TGC310_320E(en)_1222_ver002.pdf 2014/12/22 11:04:34...
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Page 2: Table Of Contents
Table of Contents Introduction Answering system settings ......33 Model composition ........3 Useful Information Accessory information ........3 Voice mail service ........34 General information ........5 Character entry ..........34 Important Information Error messages ..........36 Troubleshooting .........36 For your safety ..........6 Conditions of guarantee ......41 Important safety instructions ......7 For best performance ........7 Index... -
Page 3: Introduction
Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGC310 KX-TGC310 KX-TGC310 KX-TGCA30 series KX-TGC312 KX-TGC310 KX-TGCA30 KX-TGC313 KX-TGC310 KX-TGCA30 KX-TGC320 KX-TGC320 KX-TGC320 KX-TGCA30 series KX-TGC322 KX-TGC320 KX-TGCA30 KX-TGC323 KX-TGC320 KX-TGCA30 Accessory information Supplied accessories Quantity Accessory item/Part number KX-TGC310... - Page 4 R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. R Also available through our Internet is direct shopping for a wide range of finished products.
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Page 5: General Information
R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic Corporation declares that the radio equipment type (KX-TGC310 series/ KX-TGC320 series: page 3) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.eu/doc... -
Page 6: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 7: Important Safety Instructions
R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other. -
Page 8: Other Information
Important Information should not be placed in rooms where the These symbols (A, B, C) on the products, temperature is less than 0 °C or greater packaging, and/or accompanying documents than 40 °C. Damp basements should also mean that used electrical and electronic be avoided. -
Page 9: Specifications
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) 250 mW (max.) R Power source: 100–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx. -
Page 10: Getting Started Setting Up
Connections outlet. n Base unit Note: Connect the AC adaptor to the unit by R Use only the supplied Panasonic AC pressing the plug firmly. adaptor PNLV233E. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. - Page 11 We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. Note for battery installation R Use the supplied rechargeable batteries.
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Page 12: Controls
Getting Started Charge contacts Controls n Control type Soft keys By pressing a soft key, you can select the Handset feature shown directly above it on the display. Navigator key Navigator keys functions as follows. Symbol Meaning Down Left Right –... -
Page 13: Display Icons
Getting Started Item Meaning Display icons Ringer volume is off. (page 22) Handset display items Nuisance call blocked. (page 25) Item Meaning New voice mail message Range status: The more bars received. (page 34) visible, the closer the handset Line in Someone is using the line. -
Page 14: Turning The Power On/Off
Getting Started Icon Action R You can select 24-hour or 12-hour clock format (“AM” or “PM”) by Selects entries or handsets. pressing *. (page 25) MOKN a M Stops recording or playback. Stores phone numbers. (page 19) Recording your greeting Erases the selected item. - Page 15 Getting Started R Activating one touch eco mode reduces the range of the base unit in standby mode. R If you set the repeater mode to “On” (page 27): – One touch eco mode is cancelled. – “Eco Setup” is not shown in the display menu (page 23).
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Page 16: Making/Answering Calls
Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a Making calls PBX: 0 a MDN (Pause) Lift the handset and dial the phone number. Dial the phone number. a M R To correct a digit, press MCN. -
Page 17: Intercom
Making/Answering Calls To return to the call, press M Transferring calls, conference calls Recall/flash Available for: MR/ECON allows you to use the special KX-TGC312/KX-TGC313/KX-TGC322/ features of your host PBX such as transferring KX-TGC323 an extension call, or accessing optional telephone services. Outside calls can be transferred or a Note: conference call with an outside party can be... -
Page 18: Key Lock
Making/Answering Calls answer the call, press M N, then press Making an intercom call KX-TGC313/KX-TGC323: MbN: Select the desired unit. a MOKN When you finish talking, press M Answering an intercom call Press M N or M N to answer the page. When you finish talking, press M Key lock The handset can be locked so that no calls or... -
Page 19: Phonebook
Phonebook To scroll through all entries Phonebook MbN: Select the desired entry. To search by first character You can add 50 names (16 characters max.) Press the dial key (0 to 9, or #) and phone numbers (24 digits max.) to the which contains the character you are phonebook. -
Page 20: Speed Dial
Phonebook PIN that you have stored in the phonebook, Editing an entry without having to dial manually. During an outside call, press M Press and hold the desired speed dial key (1 to 6). a M MbN: “Phonebook” a MOKN MbN: “Edit”... -
Page 21: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 22 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings #211 2-9 Rings Number of Rings <5 Rings> Auto #305 1 Minute Recording Time <3 Minutes> Greeting Only – #306 Remote Code Call Screening <On> #310 – – #327 Answer On – –...
- Page 23 Programming Sub-menu 1 Sub-menu 2 Settings Code Nuisance Call Single Number – #217 Block Range of Numbers – Withheld #240 <Off> Speed Dial – – #261 Eco Setup Transmission <Normal> #725 Power Display Setup Backlight <On> #276 – Level 1-4 #145 –...
- Page 24 Programming Main menu: “Caller List” Operation Code Viewing the caller list. #213 Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume – Off-6 <6> #160 – – <Ringtone 1> #161 – *6, *7 Ringtone *2, *8 – <On>...
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Page 25: Alarm
Programming *13 KX-TGC310 series: page 3 MbN: Select the desired alarm tone. a Alarm MOKN R We recommend selecting a different An alarm sounds at the set time for 1 minute ringer tone from the one used for and is repeated 5 times at 5 minute intervals outside calls. -
Page 26: Other Programming
Programming Storing unwanted callers Viewing/editing/erasing call block numbers Storing a single phone number N#217 Important: MbN: “Single Number” or “Range of R You must include the area code when Numbers” a MOKN storing phone numbers in the call block list. MbN: Select the desired entry. - Page 27 You can increase the signal range of the base Call restriction unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on You can restrict selected handsets from page 4. Contact your Panasonic dealer for dialling certain numbers. You can assign up to details.
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Page 28: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 29 Caller ID Service Erasing all caller information N a MbN: “Yes” a MOKN a M Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TGC310_320E(en)_1222_ver002.pdf 2014/12/22 11:04:36...
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Page 30: Answering System
Answering System To turn off: Answering system N#328 Available for: Note: KX-TGC320 series (page 3) R When the answering system is turned on, is displayed on the handset. The answering system can answer and record calls for you when you are unavailable to answer the phone. -
Page 31: Listening To Messages
Answering System message, you need to erase your own Operation greeting message. 9 or MnN Stop recording N#304 Stop playback MOKN a M Turn answering system off Erase currently playing message Playing back the greeting message Erase all messages Reset to a pre-recorded N#303 greeting message If pressed within the first 5 seconds of a... - Page 32 Answering System Remote access code Remote commands A 3-digit remote access code must be entered You can press dial keys to access certain when operating the answering system answering system functions without waiting for remotely. This code prevents unauthorised the voice guidance to prompt you. parties from listening to your messages Operation remotely.
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Page 33: Answering System Settings
Answering System please contact your service provider/ telephone company to deactivate your Answering system settings voice mail service. If your service provider/telephone company Call screening cannot do this: – Set this unit’s “Number of Rings” While a caller is leaving a message, you can setting so that this unit’s answering listen to the call through the handset’s system answers calls before the voice... -
Page 34: Useful Information
Useful Information Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. - Page 35 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TGC310_320E(en)_1222_ver002.pdf 2014/12/22 11:04:36...
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Page 36: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link. - Page 37 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 10). R Fully charge the batteries (page 11).
- Page 38 Useful Information Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 11). flashes. I fully charged the R Clean the battery ends ( ) and the charge contacts with batteries, but a dry cloth and charge again.
- Page 39 Useful Information Problem Cause/solution Caller information is slow R Depending on your service provider/telephone company, the to display. unit may display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 22). R Move closer to the base unit. Time on the unit has R Incorrect time information from incoming Caller ID changes the shifted.
- Page 40 Useful Information Registering a handset to the base unit Handset: N#130 Base unit: Press and hold M N for about 5 seconds. R If all registered handsets start ringing, press M N again to stop, then repeat this step. (KX-TGC312/KX-TGC313/KX-TGC322/KX-TGC323) Handset: MOKN a Wait until “Base PIN”...
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Page 41: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 42: Index
Index PIN: 27 Power failure: 11 Index Power on/off: 14 Privacy mode: 23 Alarm: 25 Recall/flash: 17 Answering calls: 16 Redialling: 16 Answering system: 30 Repeater: 27 Call screening: 33 Ringer tone: 22 Erasing messages: 31, 32 Speakerphone: 16 Greeting message: 30 Speed dial: 20 Greeting only: 33 Listening to messages: 31, 32... - Page 43 Notes TGC310_320E(en)_1222_ver002.pdf 2014/12/22 11:04:36...
- Page 44 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...