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Samsung S19E410HY User Manual
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Samsung S19E410HY User Manual

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User manual
S19E310HY
S19E410HY
S22E310HY
S22E410HY
S22E310H
S24E310HL
S24E410HL
S27E310H
The color and the appearance may differ depending on
the product, and the specifications are subject to
change without prior notice to improve the performance.
BN46-00453A-03

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Summary of Contents for Samsung S19E410HY

  • Page 1 User manual S19E310HY S19E410HY S22E310HY S22E410HY S22E310H S24E310HL S24E410HL S27E310H The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. BN46-00453A-03...

  • Page 2: Table Of Contents

    Adjusting the Product Tilt (S19E310HY / S22E310HY / S22E310H / S24E310HL / S27E310H) Adjusting the Product Tilt and Height (S19E410HY / S22E410HY / S24E410HL) Rotating the Monitor (S19E410HY / S22E410HY / S24E410HL) Installing a Wall-mount Kit or Desktop Stand Anti-theft Lock...
  • Page 3 Configuring Eye Saver Mode Game Mode Configuring Game Mode SAMSUNG MAGIC Bright Configuring SAMSUNG MAGIC Bright SAMSUNG MAGIC Angle (S19E310HY / S19E410HY / S22E310HY / S22E410HY / S22E310H / S27E310H) Configuring SAMSUNG MAGIC Angle SAMSUNG MAGIC Upscale Configuring SAMSUNG MAGIC Upscale Image Size...
  • Page 4 Table Of Contents HDMI Black Level Configuring the HDMI Black Level Settings Response Time (S24E310HL / S27E310H / S24E410HL) Configuring the Response Time H-Position & V-Position Configuring H-Position & V-Position Coarse Adjusting Coarse Fine Adjusting Fine CONFIGURING TINT Configuring Red Green Configuring Green Blue...
  • Page 5 Sharpness from the Initial Screen INSTALLING THE Easy Setting Box SOFTWARE Installing the Software Removing the Software TROUBLESHOOTING Requirements Before Contacting Samsung Customer Service Center GUIDE Testing the Product Checking the Resolution and Frequency Check the following. Table Of Contents...
  • Page 6 Table Of Contents Q & A SPECIFICATIONS General (S19E310HY / S19E410HY) General (S22E310HY / S22E310H / S22E410HY) General (S24E310HL / S24E410HL) General (S27E310H) PowerSaver Standard Signal Mode Table APPENDIX Contact SAMSUNG WORLD WIDE Responsibility for the Pay Service (Cost to Customers)

  • Page 7: Before Using The Product

    © 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.

  • Page 8: Cleaning

    Before Using the Product Cleaning Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. Take the following steps when cleaning. 1. Power off the monitor and computer. 2. Disconnect the power cord from the monitor. Hold the power cable by the plug and do not touch the cable with wet hands.

  • Page 9: Securing The Installation Space

    10 cm (3.93 (3.93 inches) inches) 10 cm (3.93 inches) Precautions for storage Be sure to contact Samsung Customer Service Center (page 99) if the inside of the monitor needs cleaning. (A service fee will be charged.) Before Using the Product...

  • Page 10: Safety Precautions

    Before Using the Product Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL. This symbol indicates that high voltage is present inside.

  • Page 11: Electricity And Safety

    Before Using the Product Electricity and Safety The following images are for reference only. Real-life situations may differ from what is shown in the images. Warning Do not use a damaged power cord or plug, or a loose power socket. An electric shock or fire may result.

  • Page 12: Installation And Safety

    The product may become damaged by an electric shock.  Do not use the power cord for products other than authorized products supplied by Samsung. An electric shock or fire may result.  Keep the power socket where the power cord is connected unobstructed.
  • Page 13 Before Using the Product Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.). The product may fall and break or cause a personal injury.  Using the product in an area with excess vibration may damage the product ...

  • Page 14: Operation And Safety

    SAMSUNG period of time) may seriously affect its performance. Be sure to consult Samsung Customer Service Center (page 99) before  installation if you want to install the product at such a place.
  • Page 15 (paper, match, etc.) into the vent or ports of the product. If water or any foreign substance enters the product, be sure to power off the  product, remove the power cord, and contact Samsung Customer Service Center (page 99). Product failure, an electric shock or fire may result.
  • Page 16 Before Using the Product Caution Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. If you are not going to use the product for an extended period of time, ...
  • Page 17 Before Using the Product Looking at the screen too close for an extended period of time can deteriorate your eyesight. Do not hold the monitor upside-down or move it by holding the stand. The product may fall and break or cause a personal injury. ...

  • Page 18: Correct Posture To Use The Product

    Before Using the Product Correct posture to use the product Use the product in the correct posture as follows: Straighten your back.  Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly ...

  • Page 19: Preparations

    Preparations Checking the Contents 1.1.1 Checking the Components Contact the dealer from whom you purchased the product if any item is missing.  The appearance of the components may differ from the images shown.  Components Quick Setup Guide Warranty card Regulatory guide User manual (Not available in some...

  • Page 20: Parts

    Press the other position may cause wrong action. S19E310HY / S22E310HY / S22E310H / S24E310HL / S27E310H Function Key Guide DOME Type JOG Button Power LED Move to S19E410HY / S22E410HY / S24E410HL Move to Move to RIGHT LEFT Move to Return DOWN PRESS(Power on, Confirm selection)

  • Page 21: Direct Key Guide

    Preparations 1.2.2 Direct Key guide For guidance on shortcut keys, the OSD (On Screen Display) will appear if you press any button of Brightness Auto Adjustment Features Eye Saver Mode Off Press [ button: Adjust Brightness.  Press [ ] button: Adjust the screen settings automatically. ...

  • Page 22: Function Key Guide

    Preparations 1.2.3 Function Key Guide To enter the main menu or to use other items, press the [ ] button to display the Function Key Guide. You can exit by pressing the [ ] button again. Return Press button: Move to the item you want. The description for each item will appear ...
  • Page 23 ] button on the function key guide screen. Press to enable or disable Eye Saver Mode. The items below are not available if the Eye Saver Mode function is enable. SAMSUNG SAMSUNG PICTURE Brightness, Game Mode, Bright, Angle  MAGIC...

  • Page 24: Reverse Side

    The exterior may differ depending on the product.  S19E310HY / S22E310HY / S22E310H / S19E410HY / S22E410HY / S24E410HL S24E310HL / S27E310H Port About ports Connect to a source device using an HDMI cable.

  • Page 25: Installation

    Preparations Installation 1.3.1 Attaching the Stand Before assembling the product, place the product down on a flat and stable surface so that the  screen is facing downwards. The exterior may differ depending on the product.  S19E310HY / S22E310HY / S22E310H / S24E310HL / S27E310H Insert the stand neck into the Check that the stand neck is Tightly fasten the connecting...
  • Page 26 Preparations S19E410HY / S22E410HY / S24E410HL Place a soft cloth over the table Lift and insert two pins of stand Tightly fasten the connecting to protect the product and body into the back of product screws. place the product onto the in the direction of arrow.

  • Page 27: Removing The Stand

    Preparations 1.3.2 Removing the Stand The exterior may differ depending on the product. S19E310HY / S22E310HY / S22E310H / S24E310HL / S27E310H Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product faces downwards.
  • Page 28 Preparations S19E410HY / S22E410HY / S24E410HL Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product faces downwards. Turn the connecting screw at the bottom of the stand base to separate it.

  • Page 29: Adjusting The Product Tilt (S19E310Hy / S22E310Hy / S22E310H / S24E310Hl / S27E310H)

    Preparations 1.3.3 Adjusting the Product Tilt (S19E310HY / S22E310HY / S22E310H / S24E310HL / S27E310H) The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -2° (±2.0°) - 20° (±2.0°) You can adjust the tilt of your monitor.

  • Page 30: Adjusting The Product Tilt And Height (S19E410Hy / S22E410Hy / S24E410Hl)

    Preparations 1.3.4 Adjusting the Product Tilt and Height (S19E410HY / S22E410HY / S24E410HL) The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -3° (±2.0°) - 25° (±2.0°) 0 mm (±5 mm) -...

  • Page 31: Installing A Wall-Mount Kit Or Desktop Stand

    Preparations 1.3.6 Installing a Wall-mount Kit or Desktop Stand Power the product off and remove the power cable from the power socket. S19E310HY / S22E310HY / S22E310H / S24E310HL / S27E310H Attach the wall-mount kit or desktop stand here Bracket (sold separately) 1 Preparations...
  • Page 32 Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force. Samsung shall not be held liable for any product damage or personal injury caused by using a wall- ...

  • Page 33: Anti-Theft Lock

    The lock device is sold separately. S19E310HY / S22E310HY / S22E310H / S24E310HL / S27E310H S19E410HY / S22E410HY / S24E410HL The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

  • Page 34: Connecting And Usinga Source Device

    Connecting and Using a Source Device Before Connecting 2.1.1 Pre-connection Checkpoints Before connecting a source device, read the user manual provided with it.  The number and locations of ports on source devices may differ from device to device. Do not connect the power cable until all connections are completed. ...

  • Page 35: Connection Using The Hdmi Cable

    Connecting and Using a Source Device S19E410HY / S22E410HY / S24E410HL Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. RGB IN Connect the D-SUB cable to the [RGB IN] port on the back of the product and the RGB port on the Connect the DC power adapter to the product and a power socket.

  • Page 36: Connection Using The Hdmi-Dvi Cable

    Connecting and Using a Source Device S19E410HY / S22E410HY / S24E410HL Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. HDMI IN Connect the HDMI cable to the [HDMI IN] port on the back of the product and the HDMI port on the Connect the DC power adapter to the product and a power socket.
  • Page 37 Connecting and Using a Source Device S19E410HY / S22E410HY / S24E410HL Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. HDMI IN Connect the HDMI-DVI cable to the [HDMI IN] port on the back of the product and the DVI port on the PC.

  • Page 38: Connecting The Power

    Connect the DC power adapter to [DC 14V] port on the back of the product and to the power outlet.  S19E310HY / S22E310HY / S22E310H / S24E310HL / S27E310H DC 14V S19E410HY / S22E410HY / S24E410HL DC 14V The input voltage is switched automatically. 2 Connecting and Using a Source Device...
  • Page 39 Next, connect the power cable to the power outlet. S19E310HY / S22E310HY / S22E310H / S24E310HL / S27E310H DC 14V S19E410HY / S22E410HY / S24E410HL DC 14V The input voltage is switched automatically. 2 Connecting and Using a Source Device...

  • Page 40: Driver Installation

    An installation driver is contained on the CD supplied with the product.  If the file provided is faulty, visit the Samsung homepage (http://www.samsung.com/) and  download the file. Insert the user manual CD provided with the product into the CD-ROM drive.

  • Page 41: Setting Optimum Resolution

    Connecting and Using a Source Device 2.2.6 Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on the product and change the resolution on your PC to the optimum setting. ****x**** **Hz Select a language by pressing the [ ] button.

  • Page 42: Screen Setup

    A detailed description of each function is provided. Refer to your product for details. Brightness You can adjust the general brightness of the picture. (Range: 0~100) A higher value will make the picture appear brighter. SAMSUNG This menu is not available when Bright is set to Dynamic Contrast mode.

  • Page 43: Contrast

    Screen Setup Contrast Adjust the contrast between the objects and background. (Range: 0~100) A higher value will increase the contrast to make the object appear clearer. SAMSUNG This option is not available when Bright is in Cinema Dynamic Contrast mode.

  • Page 44: Sharpness

    Screen Setup Sharpness Make the outline of objects more clear or blurry. (Range: 0~100) A higher value will make the outline of objects clearer. SAMSUNG This option is not available when Bright is in Cinema Dynamic Contrast mode.  MAGIC...

  • Page 45: Eye Saver Mode

    The following screen will appear. PICTURE Set to an optimum picture quality suitable Brightness for eye relaxation. Contrast Sharpness Eye Saver Mode Game Mode SAMSUNG MAGIC Bright Custom SAMSUNG MAGIC Angle PICTURE Set to an optimum picture quality suitable Brightness for eye relaxation.

  • Page 46: Game Mode

    ] button on the monitor. The following screen will appear. PICTURE Optimizes image settings for playing Brightness games. Contrast Sharpness Eye Saver Mode Game Mode Custom SAMSUNG MAGIC Bright Always On SAMSUNG MAGIC Angle PICTURE Optimizes image settings for playing Brightness games. Contrast Sharpness...
  • Page 47 The functions available on the monitor may vary depending on the model. Refer to the actual  product. You can customize the brightness to suit your preferences. 3.6.1 Configuring SAMSUNG MAGIC Bright When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG Button.
  • Page 48 Brightness for the working environment. Contrast Sharpness Dynamic Eye Saver Mode Custom Standard Game Mode Movie SAMSUNG 2200 MAGIC Bright Custom Wide SAMSUNG MAGIC Angle PICTURE Set to an optimum picture quality suitable Brightness for the working environment.

  • Page 49: Samsung Magic Bright

    Screen Setup SAMSUNG MAGIC Angle (S19E310HY / S19E410HY / S22E310HY / S22E410HY / S22E310H / S27E310H) SAMSUNG Angle allows you to configure the settings to obtain the optimum picture quality according to your MAGIC viewing angle. SAMSUNG This option is not available when...
  • Page 50 Screen Setup Group View: Select this option for more than one viewer to view from places ⑤ ① ④  Custom: Lean Back Mode 1 will be applied by default if Custom is selected.  Move the focus to the desired option by pressing [ ] button on the DOME Type JOG Button.

  • Page 51: Samsung Magic Upscale

    The functions available on the monitor may vary depending on the model. Refer to the actual  product. 3.8.1 Configuring SAMSUNG MAGIC Upscale When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG Button.
  • Page 52 Screen Setup Move the focus to the desired option by pressing [ ] button on the DOME Type JOG Button. Press [ ] button. The selected option will be applied. 3 Screen Setup...

  • Page 53: Image Size

    ] button to move to Image Size and press [ ] button on the monitor. The following screen will appear. mode PICTURE Choose the size and SAMSUNG aspect ratio of the MAGIC Upscale picture displayed on screen. Auto Image Size Wide...
  • Page 54 Screen Setup mode PICTURE Choose the size and SAMSUNG aspect ratio of the MAGIC Upscale picture displayed on screen. Image Size 16:9 HDMI Black Level Screen Fit Response Time H-Position V-Position Coarse PICTURE Choose the size and Image Size aspect ratio of the...

  • Page 55: Hdmi Black Level

    ] button to move to HDMI Black Level and press [ ] button on the monitor. The following screen will appear. PICTURE Optimize HDMI picture SAMSUNG brightness and contrast MAGIC Upscale by adjusting the black level of the video signal. Image Size Normal...
  • Page 56 Screen Setup Normal: Select this mode when there is no contrast ratio degradation.  Low: Select this mode to reduce the black level and increase the white level when there is a  contrast ratio degradation. Move the focus to the desired option by pressing [ ] button on the DOME Type JOG Button.

  • Page 57: Response Time

    ] button to move to Response Time and press [ ] button on the monitor. The following screen will appear. PICTURE Accelerate the panel SAMSUNG response rate to make MAGIC Upscale video appear more vivid and natural. Image Size Wide...

  • Page 58: Configuring H-Position & V-Position

    [ ] button on the monitor. The following screen will appear. PICTURE PICTURE Move the image Move the image SAMSUNG SAMSUNG displayed on the displayed on the MAGIC Upscale MAGIC Upscale screen to the screen up or down.
  • Page 59 Screen Setup PICTURE PICTURE Move the image Move the image SAMSUNG SAMSUNG displayed on the displayed on the MAGIC Upscale MAGIC Upscale screen to the screen up or down. left or right. Wide Wide Image Size Image Size HDMI Black Level...

  • Page 60: Coarse

    ] button on the monitor. Press [ ] button to move to Coarse and press [ ] button on the monitor. The following screen will appear. PICTURE Adjust the screen SAMSUNG frequency. MAGIC Upscale Wide Image Size HDMI Black Level Faster Response Time H-Position...

  • Page 61: Fine

    Image Size Wide HDMI Black Level Response Time Faster H-Position V-Position 2200 Coarse Fine PICTURE Fine-tune the screen SAMSUNG to get a vivid picture. MAGIC Upscale Wide Image Size HDMI Black Level H-Position V-Position Coarse 2200 Fine Use the [ ] buttons to adjust the Fine, then press the [ ] button on the monitor.

  • Page 62: Configuring Tint

    Configuring Tint A detailed description of each function is provided. Refer to your product for details. SAMSUNG Adjust the tint of the screen. This menu is not available when Bright is set to Cinema MAGIC Dynamic Contrast mode. This menu is not available when...

  • Page 63: Green

    Configuring Tint Green Adjust the value of the color green in the picture. (Range: 0~100) A higher value will increase the intensity of the color. 4.2.1 Configuring Green When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG Button.

  • Page 64: Blue

    Configuring Tint Blue Adjust the value of the color blue in the picture. (Range: 0~100) A higher value will increase the intensity of the color. 4.3.1 Configuring Blue When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG Button.

  • Page 65: Color Tone

    Configuring Tint Color Tone Adjust the general color tone of the picture. SAMSUNG This menu is not available when Angle is enabled. MAGIC 4.4.1 Configuring the Color Tone Settings When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG Button.

  • Page 66: Gamma

    Configuring Tint Gamma Adjust the mid-range brightness (Gamma) of the picture. SAMSUNG This menu is not available when Angle is enabled. MAGIC 4.5.1 Configuring Gamma When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG Button.

  • Page 67: Coordinating Osd

    Coordinating OSD A detailed description of each function is provided. Refer to your product for details. Language Set the menu language. A change to the language setting will only be applied to the onscreen menu display.  It will not be applied to other functions on your PC. ...

  • Page 68: Menu H-Position & Menu V-Position

    Coordinating OSD Menu H-Position & Menu V-Position Menu H-Position: Move the menu position to the left or right. Menu V-Position: Move the menu position up or down. 5.2.1 Configuring Menu H-Position & Menu V-Position When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG Button.

  • Page 69: Display Time

    Coordinating OSD Display Time Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time. Display Time can be used to specify the time after which you want the OSD menu to disappear. 5.3.1 Configuring Display Time When the Function Key Guide appears, select [ ] by pressing [...

  • Page 70: Transparency

    Coordinating OSD Transparency Set the transparency for the menu windows. 5.4.1 Changing Transparency When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG Button. Next, press the [ ] button. Press [ ] button to move to MENU SETTINGS and press [...

  • Page 71: Setup And Reset

    Setup and Reset A detailed description of each function is provided. Refer to your product for details. Reset All Return all the settings for the product to the default factory settings. The functions available on the monitor may vary depending on the model. Refer to the actual product. 6.1.1 Initializing Settings (Reset All) When the Function Key Guide appears, select [ ] by pressing [...

  • Page 72: Eco Saving Plus

    Setup and Reset Eco Saving Plus Eco Saving Plus function reduces power consumption by controlling the electric current used by the monitor panel. SAMSUNG This menu is not available when Bright is in Dynamic Contrast mode.  MAGIC This menu is not available when Game Mode is enabled.

  • Page 73: Off Timer

    Setup and Reset Off Timer You can set the product to automatically turn off. The functions available on the monitor may vary depending on the model. Refer to the actual product. 6.3.1 Configuring Off Timer When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG Button.

  • Page 74: Configuring Turn Off After

    Setup and Reset 6.3.2 Configuring Turn Off After When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG Button. Next, press the [ ] button. Press [ ] button to move to SETUP&RESET and press [ ] button on the monitor.

  • Page 75: Pc/Av Mode

    Setup and Reset PC/AV Mode PC/AV Mode to AV. The picture size will be enlarged. This option is useful when you view a movie. This function does not support Analog mode.  Supplied for the wide models only such as 16:9 or 16:10. ...

  • Page 76: Key Repeat Time

    Setup and Reset Key Repeat Time Control the response rate of a button when the button is pressed. The functions available on the monitor may vary depending on the model. Refer to the actual product. 6.5.1 Configuring Key Repeat Time When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG...

  • Page 77: Source Detection

    Setup and Reset Source Detection You can activate Source Detection. The functions available on the monitor may vary depending on the model. Refer to the actual product. 6.6.1 Configuring Source Detection When the Function Key Guide appears, select [ ] by pressing [ ] button on the DOME Type JOG Button.

  • Page 78: Power Led On

    Setup and Reset Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. The functions available on the monitor may vary depending on the model. Refer to the actual product. 6.7.1 Configuring Power LED On When the Function Key Guide appears, select [ ] by pressing [...

  • Page 79: Information Menu And

    INFORMATION Menu and Others A detailed description of each function is provided. Refer to your product for details. INFORMATION View the current input source, frequency and resolution. The functions available on the monitor may vary depending on the model. Refer to the actual product. 7.1.1 Displaying INFORMATION When the Function Key Guide appears, select [ ] by pressing [...

  • Page 80: Configuring Brightness, Contrast And Sharpness From The Initial Screen

    Initial Screen When the shortcut button page is displayed, adjust the Brightness, Contrast Sharpness settings from the initial screen using the DOME Type JOG Button. Brightness SAMSUNG This menu is not available when Bright is set to Dynamic Contrast mode. ...

  • Page 81: Installing The Software

    Installing the Software Easy Setting Box Easy Setting Box "Easy Setting Box" enables users to use the monitor by partitioning multiple sections. 8.1.1 Installing the Software Insert the installation CD into the CD-ROM drive. Select the "Easy Setting Box" setup program. If the pop-up screen for the software installation does not appear on the main screen, find and double-click the "Easy Setting Box"...

  • Page 82: Installing The Software

    Installing the Software 8.1.2 Removing the Software Click Start, select Settings/Control Panel, and then double-click Add or Remove Programs. Select "Easy Setting Box" from the program list and click the Add/Delete button. 8 Installing the Software...

  • Page 83: Troubleshooting Guide

    Requirements Before Contacting Samsung Customer Service Center 9.1.1 Testing the Product Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Check if your product is operating normally by using the product test function.
  • Page 84 Troubleshooting Guide Screen issue Issues Solutions The power LED is off. The screen will not switch Check that the power cable is connected properly. (Refer to "2.2 Connecting and Using a PC") The message Check Signal Cable appears. Check that the cable is properly connected to the product.
  • Page 85 Troubleshooting Guide Issues Solutions There is no image on the screen and the power The product is operating in power-saving mode. LED blinks every 0.5 to 1 second. Press any key on the keyboard or move the mouse to return to normal operating mode. Source device issue Issues Solutions...
  • Page 86 Troubleshooting Guide Q & A Question Answer How can I change the Set the frequency on your graphics card. frequency? Windows XP: Go to Control Panel Appearance and Themes  Display Settings Advanced Monitor, and adjust Refresh rate under Monitor settings. Windows ME/2000: Go to Control Panel Display Settings...
  • Page 87 Troubleshooting Guide Question Answer How can I change the Windows XP: Go to Control Panel Appearance and Themes  resolution? Display Settings, and adjust the resolution. Windows ME/2000: Go to Control Panel Display Settings,  and adjust the resolution. Windows Vista: Go to Control Panel Appearance and ...

  • Page 88: Specifications

    Specifications 10.1 General (S19E310HY / S19E410HY) Model Name S19E310HY S19E410HY Panel Size 18.5 Inches (47 cm) Display area 409.8 mm (H) x 230.4 mm (V) 16.1 Inches (H) x 9.1 Inches (V) Pixel Pitch 0.300 mm (H) x 0.300 mm (V) 0.011811 Inches (H) x 0.011811 Inches (V)
  • Page 89 The above specifications are subject to change without notice to improve quality. This device is a Class B digital apparatus. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799 10 Specifications...

  • Page 90: General (S22E310Hy / S22E310H / S22E410Hy)

    Specifications 10.2 General (S22E310HY / S22E310H / S22E410HY) Model Name S22E310HY / S22E310H S22E410HY Panel Size 21.5 Inches (54 cm) Display area 476.64 mm (H) x 268.11 mm (V) 18.8 Inches (H) x 10.6 Inches (V) Pixel Pitch 0.24825 mm (H) x 0.24825 mm (V) 0.009774 Inches (H) x 0.009774 Inches (V) Power Supply AC 100 - 240 V ~ (+/- 10%), 50/60 Hz ±...
  • Page 91 The above specifications are subject to change without notice to improve quality. This device is a Class B digital apparatus. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799 10 Specifications...

  • Page 92: General (S24E310Hl / S24E410Hl)

    Specifications 10.3 General (S24E310HL / S24E410HL) Model Name S24E310HL S24E410HL Panel Size 23.6 Inches (59 cm) Display area 521.28 mm (H) x 293.22 mm (V) 20.5 Inches (H) x 11.5 Inches (V) Pixel Pitch 0.2715 mm (H) x 0.2715 mm (V) 0.010689 Inches (H) x 0.010689 Inches (V) Power Supply AC 100 - 240 V ~ (+/- 10%), 50/60 Hz ±...
  • Page 93 Specifications This device is a Class B digital apparatus. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799 10 Specifications...

  • Page 94: General (S27E310H)

    The above specifications are subject to change without notice to improve quality. This device is a Class B digital apparatus. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799 10 Specifications...

  • Page 95: Powersaver

    Power Indicator Blinking Power Consumption Typical 0.3 W Typical 12.1 W Less than 0.3 W (S19E310HY / Max 0.45 W S19E410HY) Power Consumption Typical 0.3 W Typical 20.6 W Less than 0.3 W (S22E310HY / Max 0.45 W S22E410HY) Power Consumption Typical 0.3 W...

  • Page 96: Standard Signal Mode Table

    If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual. S19E310HY / S19E410HY Horizontal Vertical...
  • Page 97 Specifications Horizontal Vertical Pixel Clock Sync Polarity Resolution Frequency Frequency (MHz) (H/V) (kHz) (Hz) MAC, 832 x 624 49.726 74.551 57.284 VESA, 1024 x 768 48.363 60.004 65.000 VESA, 1024 x 768 56.476 70.069 75.000 VESA, 1024 x 768 60.023 75.029 78.750 VESA, 1280 x 720...
  • Page 98 Specifications Horizontal Vertical Pixel Clock Sync Polarity Resolution Frequency Frequency (MHz) (H/V) (kHz) (Hz) VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080 67.500 60.000 148.500 Horizontal Frequency  The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle.

  • Page 99: Appendix

    Appendix Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung.com/us/ support CANADA 1-800-SAMSUNG (726-7864) http://www.samsung.com/ca/ support (English) http://www.samsung.com/ca_fr/ support (French) LATIN AMERICA...
  • Page 100 (Spanish) 1-800-299-0033 http://www.samsung.com/latin_en/ support (English) HONDURAS 800-2791-9267 http://www.samsung.com/latin/ support (Spanish) 800-2791-9111 http://www.samsung.com/latin_en/ support (English) JAMAICA 1-800-234-7267 http://www.samsung.com/latin_en/ support (English) 1-800-SAMSUNG (726-7864) MEXICO 01-800-SAMSUNG (726-7864) http://www.samsung.com/mx/ support NICARAGUA 001-800-5077267 http://www.samsung.com/latin/ support (Spanish) http://www.samsung.com/latin_en/ support (English) PANAMA 800-7267 http://www.samsung.com/latin/ support (Spanish) 800-0101 http://www.samsung.com/latin_en/...
  • Page 101 8009 4000 only from landline, http://www.samsung.com/gr/ toll free support CZECH 800 - SAMSUNG http://www.samsung.com/cz/ support (800-726786) Samsung Electronics Czech and Slovak, s.r.o. V Parku 2343/24, 148 00 - Praha 4 DENMARK 70 70 19 70 http://www.samsung.com/dk/ support EIRE 0818 717100 http://www.samsung.com/ie/...
  • Page 102 Appendix EUROPE GERMANY 0180 6 SAMSUNG bzw. http://www.samsung.com/de/ support 0180 6 7267864* (*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf) GREECE 80111-SAMSUNG (80111 726 http://www.samsung.com/gr/ support 7864) only from land line (+30) 210 6897691 from mobile...
  • Page 103 9. do 18. ure. SPAIN 0034902172678 http://www.samsung.com/es/ support SWEDEN 0771 726 7864 (0771-SAMSUNG) http://www.samsung.com/se/ support SWITZERLAND 0800 726 78 64 (0800-SAMSUNG) http://www.samsung.com/ch/ support (German) http://www.samsung.com/ch_fr/ support (French) 0330 SAMSUNG (7267864) http://www.samsung.com/uk/ support ARMENIA 0-800-05-555 http://www.samsung.com/support AZERBAIJAN 0-88-555-55-55 http://www.samsung.com/support...
  • Page 104 +95-01-2399-888 http://www.samsung.com/support NEW ZEALAND 0800 726 786 http://www.samsung.com/nz/ support PHILIPPINES 1-800-10-7267864 [PLDT] http://www.samsung.com/ph/ support 1-800-8-7267864 [Globe landline and Mobile] 02-4222111 [Other landline] SINGAPORE 1800-SAMSUNG (726-7864) http://www.samsung.com/sg/ support TAIWAN 0800-329999 http://www.samsung.com/tw/ support THAILAND 0-2689-3232, http://www.samsung.com/th/ support 1800-29-3232 VIETNAM 1800 588 889 http://www.samsung.com/vn/...
  • Page 105 06 5777444 KUWAIT 183-CALL (183-2255) http://www.samsung.com/ae/ support (English) http://www.samsung.com/ae_ar/ support (Arabic) MOROCCO 080 100 22 55 http://www.samsung.com/n_africa/ support OMAN 800-SAMSUNG (800 - 726 7864) http://www.samsung.com/ae/ support (English) http://www.samsung.com/ae_ar/ support (Arabic) PAKISTAN 0800-Samsung (72678) http://www.samsung.com/pk/ support QATAR 800-CALL (800-2255) http://www.samsung.com/ae/ support (English) http://www.samsung.com/ae_ar/...
  • Page 106 Appendix MENA TUNISIA 80-1000-12 http://www.samsung.com/n_africa/ support TURKEY 444 77 11 http://www.samsung.com/tr/ support U.A.E 800-SAMSUNG (800 - 726 7864) http://www.samsung.com/ae/ support (English) http://www.samsung.com/ae_ar/ support (Arabic) AFRICA BOTSWANA 8007260000 http://www.samsung.com/support BURUNDI http://www.samsung.com/support CAMEROON 7095-0077 http://www.samsung.com/africa_fr/ support COTE D’ IVOIRE 8000 0077 http://www.samsung.com/africa_fr/...

  • Page 107: Responsibility For The Pay Service (Cost To Customers)

     use of supplies or separately sold product unspecified by Samsung.  repair from a person besides an engineer of outsourcing service company or partner of Samsung  Electronics Co., Ltd. remodeling or repairing the product by customer.

  • Page 108: Correct Disposal

    Appendix Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.

  • Page 109: Terminology

    Appendix Terminology OSD (On Screen Display) On screen display (OSD) allows you to customize on-screen settings to optimize the picture quality as required. You can change the screen brightness, tint, size and many other settings using menus displayed on the screen. Gamma The Gamma menu adjusts the grey scale that represents middle tones on the screen.
  • Page 110 Appendix Resolution Resolution is the number of horizontal pixels and vertical pixels that form a screen. It represents the level of display detail. A higher resolution displays a greater amount of information on the screen and is suitable for performing multiple tasks at the same time. E.g.

  • Page 111: Index

    Image Size INFORMATION Checking the Contents Installation Cleaning Coarse Color Tone Key Repeat Time Connecting and Using a PC Contact SAMSUNG WORLD WIDE Contrast Language Copyright Correct Disposal Correct posture to use the product Off Timer Display Time Parts PC/AV Mode...
  • Page 112 Index Safety Precautions SAMSUNG MAGIC Angle SAMSUNG MAGIC Bright SAMSUNG MAGIC Upscale Sharpness Source Detection Standard Signal Mode Table Terminology Transparency Index...

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