Table of contents 1 Safety .......... 4 10 Before using for the first time........ 34 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 34 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 35 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 35 1.6 Safe cleaning and mainten-...
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14 Childproof lock...... 43 20 Customer Service..... 68 14.1 Activating the childproof 21 Consumption values.... 69 lock ......... 43 14.2 Deactivating the childproof 22 Technical specifications.. 69 lock ......... 43 15 Home Connect ...... 43 15.1 Home Connect settings.. 44 15.2 Connecting the appliance to a WLAN home network (Wi-Fi) with WPS function .. 44...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of injury! This appliance runs programmes that use active oxygen. Active oxygen can cause eyes to water and irritate the mucosa. ▶ Do not open the appliance door using the emergency release if a programme is running with active oxygen. ▶...
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en Safety WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. ▶ Do not use cleaning agents that contain solvents.
Preventing material damage en Ensure that the inner diameter of ▶ Preventing material damage 2 Preventing material the water tap is at least 17 mm. Make sure that the length of the damage ▶ thread on the connection to the water tap is at least 10 mm. Follow these instructions to avoid ma- Preventing material damage If the water pressure is too high or...
en Environmental protection and saving energy Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
Installation and connection en Note: If Wi-Fi is activated, the appli- Remove any packaging and pro- ance will not switch itself off automat- tective covers completely from the ically. appliance. For the environmentally friendly disposal of the packaging materi- Installation and connection 4 Installation and con- als, observe the information on the topic of...
en Installation and connection 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. 4.3 Requirements for the in- Washing machine stallation location Accompanying documents The appliance may "wander" when it Elbow for fixing the water out- spins.
Installation and connection en Installation loca- Requirements WARNING tion Risk of electric shock! The appliance contains live parts. On a wooden Place the appli- Touching live parts is dangerous. joist floor ance on a water- Do not operate the appliance resistant wooden ▶...
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en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
Installation and connection en Undo and remove the screws in 4.5 Removing the transport the horizontal transport strut using struts a T20 screwdriver. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
en Installation and connection Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min.
Installation and connection en To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 69. Check the mains plug is inserted properly.
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en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 40 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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Display en Display Designation Description Spin Programme status Pause Programme status End of pro- Programme status gramme Childproof lock ¡ Lights up: The childproof lock is activ- ated. ¡ Flashes: The childproof lock is active and the programme selector has been adjusted.
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en Display Display Designation Description ¡ No water pressure. ¡ The water pressure is too low. E:60 / -2B Error Error code, error display, signal. Example...
Buttons en Buttons 7 Buttons The selection of programme settings depends on the selected programme. You Buttons can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
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en Buttons Button Selection Description Remote Start ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu...
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Programmes en Intensive Plus Active Oxygen Pre-wash Spin (Rinse Hold) Extra Rinse SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Intensive Plus Active Oxygen Pre-wash Spin (Rinse Hold) Extra Rinse SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus Active Oxygen Pre-wash Spin (Rinse Hold) Extra Rinse SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Intensive Plus Active Oxygen Pre-wash Spin (Rinse Hold) Extra Rinse SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus Active Oxygen Pre-wash Spin (Rinse Hold) Extra Rinse SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Intensive Plus Active Oxygen Pre-wash Spin (Rinse Hold) Extra Rinse SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus Active Oxygen Pre-wash Spin (Rinse Hold) Extra Rinse SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
Laundry en Pour washing powder into com- Laundry 11 Laundry partment II. You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. To remove odours, you can also simply freshen up fabrics using act- ive oxygen.
en Laundry – Care symbols on the care labels 11.2 Sorting laundry → Page 36 Note: Please read the information in the Safety → Page 4 and Preventing 11.3 Freshening up laundry material damage → Page 11 sections to ensure that you use the appliance Note Observe the following information to safely.
Detergents and care products en Symbol Washing process Recommended pro- gramme Particularly gentle Delicates/Silk for wash- ing by hand Hand wash Wool Not suitable for machine-wash- – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch.
en Detergents and care products Detergent Laundry Pro- Temperature gramme Detergent for wool- Wool Wool From cold up to lens 40 °C Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. 12.2 Detergent dosage Use the correct detergent dosage to ¡...
Basic operation en 13.3 Adjusting the pro- Basic operation 13 Basic operation gramme settings Basic operation Depending on the programme and 13.1 Switching on the appli- programme progress, you can adjust ance or activate/deactivate the settings. Note: Overview of all programme set- Press ▶ tings: → "Buttons", Page 25 Requirement: A programme has been set.
en Basic operation Note: Ensure that there is no laun- Insert the measuring aid. dry trapped in the door. Close the door. 13.5 Using a measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid.
Basic operation en Fold the measuring aid down and a The drum rotates and load detec- click it into place. tion takes place. This can take up to 2 minutes, after which water enters the drum. a The display shows either the pro- gramme duration or the "Ready in"...
en Basic operation Add or remove laundry. 13.13 Unloading the laundry Close the door. Note: Please read the information in Press Start/Reload the Safety → Page 4 and Preventing material damage → Page 11 sections 13.11 Cancelling the pro- to ensure that you use the appliance gramme safely. Open the door.
Childproof lock en Wipe the rubber gasket dry and re- So that the programme currently move any foreign objects. running is not cancelled, the pro- gramme selector must be set to the initial programme. goes out in the display. Home Connect 15 Home Connect This appliance is network-capable.
en Home Connect ¡ Operating the appliance on the ap- pliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app. 15.1 Home Connect settings Adapt Home Connect to your needs. You can find the Home Connect set- tings in the basic settings for your ap- pliance.
Home Connect en flashes in the display. Carry out the steps in the Home Connect app to connect the a The appliance now sets up its own appliance. Wi-Fi network with the name (SSID) HomeConnect. a If the display shows con and lights up permanently, the appli- ance is connected to the home network.
en Home Connect Requirement: The smart energy sys- 15.5 Connecting the appli- tem (energy manager) cannot start ance to the energy man- your appliance until it is connected to ager the appliance. Set the programme you require. If you connect the appliance to the smart energy system (energy man- Press - Finish in ...
Home Connect en Press Start/Reload repeatedly 15.9 Resetting the appliance until the display shows On. network settings a Wi-Fi is activated. Press and hold Remote Start Notes at least 3 seconds. ¡ If Wi-Fi is activated, the appliance Set the programme to position 5. will not switch itself off automatic- a The display shows rES.
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en Home Connect appliance will transmit the following types of data to the Home Connect server (initial registration): ¡ Unique appliance identification (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module in- stalled). ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
Basic settings en Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
en Cleaning and servicing 16.2 Changing the basic set- with nothing but water and a tings damp cloth. Set the programme selector to po- Remove all de- Fresh deposits sition 1. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately.
Cleaning and servicing en Pull out the detergent drawer. Fit the insert and lock it into place. Press down on the insert and re- move the detergent drawer. Cleaning the opening for the deter- gent drawer. Press out the insert upwards from below.
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en Cleaning and servicing Slide a sufficiently large receptacle 17.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 11 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
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en Cleaning and servicing Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled.
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Cleaning and servicing en Reattach the water outlet hose and 17.7 Cleaning the water outlet secure the connection point using hose at the siphon the hose clamp. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
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en Cleaning and servicing Remove the water inlet hose from the tap. Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 52 ▶ "E:38 / -25 / -26" Drain pump is blocked. → "Cleaning the drum", Page 50 ▶ if the fault is displayed again, → "Cleaning the drain pump", Page 52 ▶...
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Troubleshooting en Fault Cause and troubleshooting lights up. Open the door again. Remove any trapped laundry. Close the door. Press Start/Reload to start the programme. flashes. Door is not closed. Close the door. Press Start/Reload to start the programme. All other error codes. Malfunction Call the after-sales service.
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en Troubleshooting Fault Cause and troubleshooting The door cannot → "Cancelling the programme", Page 42 ▶ be opened. Water level is too high. Start the Drain programme. ▶ Programme with active oxygen has been stopped; the active oxygen is removed. Wait until there is no active oxygen in the drum. ▶...
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Troubleshooting en Fault Cause and troubleshooting Water is not flowing The filter in the water inflow is blocked. in. Detergent is not Clean the water inflow filter → Page 55. ▶ being dispensed. The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed.
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en Troubleshooting Fault Cause and troubleshooting Vibrations and move- Transit bolts have not been removed. ment of the appliance Removing the transit bolts ▶ whilst spinning. Drum does not turn, Load detection is active. water does not flow in. Not a fault – no action required. ▶...
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Troubleshooting en Fault Cause and troubleshooting Loud noises during Appliance is not correctly aligned. the spin cycle. Aligning the appliance ▶ The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance ▶ Transit bolts have not been removed. Removing the transit bolts ▶...
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en Troubleshooting Fault Cause and troubleshooting The spin result is not The unbalanced load detection system has interrupted satisfactory. The laun- the spin cycle because the laundry is unevenly distrib- dry is too wet/too uted. damp. Redistribute the laundry in the drum. ▶...
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Troubleshooting en Fault Cause and troubleshooting Water is leaking out at Connect the water outlet hose correctly. Water out- ▶ the water outlet hose. let connection types Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 50 ▶...
en Transportation, storage and disposal Unplug the appliance's mains plug. 18.1 Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 52 Detach the hoses.
Transportation, storage and disposal en Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
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en Customer Service Make a note of your appliance's de- Customer Service 20 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance 20.2 AQUA-STOP guarantee needs to be repaired, contact Cus-...
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Consumption values en Consumption values 21 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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en Technical specifications Power consump- ¡ Off mode: tion 0,10 W ¡ Left-on mode: 0,43 W ¡ Time until the networked standby mode is set (Wi-Fi): 20 Min. ¡ Networked standby mode (Wi-Fi): 1,10 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 150 cm...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.