Table of contents 1 Safety .......... 4 10 Before using for the first time........ 34 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 34 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 35 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 35 1.6 Safe cleaning and mainten-...
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14 Childproof lock...... 42 18 Troubleshooting....... 57 14.1 Activating the childproof 19 Transportation, storage and lock ......... 42 disposal ........ 66 14.2 Deactivating the childproof 19.1 Removing the appliance .. 66 lock ......... 43 19.2 Inserting the transit bolts.. 66 15 Home Connect ...... 43 19.3 Using the appliance again .. 67 15.1 Connecting the appliance 19.4 Disposing of old appliance .. 67...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of injury! This appliance runs programmes that use active oxygen. Active oxygen can cause eyes to water and irritate the mucosa. ▶ Do not open the appliance door using the emergency release if a programme is running with active oxygen. ▶...
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en Safety WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. ▶ Do not use cleaning agents that contain solvents.
Preventing material damage en Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
Installation and connection en Note: If Wi-Fi is activated, the appli- Remove any packaging and pro- ance will not switch itself off automat- tective covers completely from the ically. appliance. For the environmentally friendly disposal of the packaging materi- Installation and connection 4 Installation and con- als, observe the information on the topic of...
en Installation and connection 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶...
Installation and connection en ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Removing the transport Remove the four sleeves.
Installation and connection en Unscrew and remove the screws in Remove the transport strut. the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Remove the transport struts. Connecting the water inlet hose Note ¡ Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sec- tions to ensure that you use the...
en Installation and connection Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. → Page 34 ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min.
Installation and connection en To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 70. Check the mains plug is inserted properly.
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en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 40 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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Display en Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 43 Blood The stain type is activated.
en Buttons Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description Start/Reload ¡ Start Start, cancel or pause the pro- (Start/Nachlegen) gramme.
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Buttons en Button Selection Description Remote Start ¡ Activate If you briefly press the button, the ap- (Fernstart) pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu...
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en Programmes – Intensive Plus Prewash Spin Speed (Rinse Hold) Extra Rinse Anti Stain – SpeedPerfect Max. spin speed 1600 1600 (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – Intensive Plus Prewash Spin Speed (Rinse Hold) Extra Rinse Anti Stain – SpeedPerfect Max. spin speed 1600 (rpm) – Max. temperature (°C) Max. load (kg)
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en Programmes – Intensive Plus Prewash Spin Speed (Rinse Hold) Extra Rinse Anti Stain – SpeedPerfect Max. spin speed 1200 1600 (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – – – Intensive Plus – – – Prewash Spin Speed (Rinse – Hold) – – Extra Rinse – – – Anti Stain – – – SpeedPerfect Max. spin speed 1600 1600 (rpm) – – Max. temperature (°C) Max. load (kg)
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en Programmes – Intensive Plus – Prewash Spin Speed (Rinse – Hold) – Extra Rinse – Anti Stain – SpeedPerfect Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en – Intensive Plus – Prewash Spin Speed (Rinse – Hold) – Extra Rinse – Anti Stain SpeedPerfect Max. spin speed – (rpm) – Max. temperature (°C) Max. load (kg)
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en Programmes – Intensive Plus – Prewash Spin Speed (Rinse Hold) Extra Rinse – Anti Stain – – SpeedPerfect Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus Prewash Spin Speed (Rinse Hold) Extra Rinse Anti Stain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
Laundry en Pour washing powder into com- Laundry 11 Laundry partment II. To remove odours, you can also Laundry simply freshen up fabrics using act- ive oxygen. 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
en Laundry – Do not rub fresh stains but dab – Description of the programmes them with soapy water → Page 26 – Separate items of laundry and – Whites shake them out, or observe the – Colours programme description Wash new coloured items separately the first time you wash them.
Detergents and care products en 11.5 Care symbols on the care labels Washing care symbols Symbol Washing process Recommended pro- gramme Normal Cotton Gentle Easy-Care Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing –...
en Detergents and care products Detergent Fabrics Pro- Temperature gramme Detergent for delic- Delicate fine textiles, Delicates/ From cold up to ates silk or viscose Silk 40 °C Detergent for wool- Wool Wool From cold up to lens 40 °C Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use.
Basic operation en 13.3 Adjusting the pro- Basic operation 13 Basic operation gramme settings Basic operation Requirement: A programme has 13.1 Switching on the appli- been set. ance → "Setting a programme", Page 39 Adjust the programme settings. Press ▶ ▶ → "Programmes", Page 26 Note: The programme settings are not saved permanently for the pro- gramme.
en Basic operation Insert the detergent drawer. 13.5 Using a measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid. Pull out the detergent drawer. 13.6 Use the measuring aid for liquid detergent To add liquid detergent, you can use a measuring aid in the detergent drawer.
Basic operation en Push in the detergent drawer. 13.9 Soaking laundry Note: No additional detergent is re- 13.7 Adding detergent and quired. The washing solution is then care product used for washing. Notes Start the programme. ¡ Please read the information in the To pause the programme, after ap- Safety → Page 4 and Preventing prox.
en Childproof lock The appliance door remains 13.14 Switching off the appli- locked for safety reasons if the ance temperature and water levels are high. Press – If the temperature is high, start the Rinse programme. – If the water level is high: Start the Spin or Drain programme.
Home Connect en a The display shows Tips ¡ Please consult the documents sup- a The controls are locked. plied by Home Connect. a The childproof lock remains active ¡ Please also follow the instructions even after the appliance has been in the Home Connect app. switched off.
en Home Connect flashes in the display. a The appliance now sets up its own Wi-Fi network with the name (SSID) HomeConnect. If the display shows Err, the appli- ance is not connected to the home network. Check whether your appliance is ‒...
Home Connect en Carry out the steps in the 15.4 Connecting the appli- Home Connect app to connect the ance to the energy man- appliance. ager a If the display shows con and lights up permanently, the appli- If you connect the appliance to the ance is connected to the home smart energy system (energy man- network.
en Home Connect Requirement: The smart energy sys- Press Start/Reload repeatedly tem (energy manager) cannot start until the display shows On. your appliance until it is connected to a Wi-Fi is activated. the appliance. Note: If Wi-Fi is activated, the appli- Set the programme you require. ance will not switch itself off automat- Press - Finish in + to set the re- ically.
Home Connect en Set the programme to position 5. ¡ Security certificate of the Wi-Fi communication module (to ensure a The display shows rES. a secure data connection). Press Start/Reload ¡ The current software and hardware a The display shows YES. version of your appliance. Press Start/Reload ...
en Basic settings Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
Cleaning and servicing en 16.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to...
en Cleaning and servicing Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and 17.4 Descaling...
Cleaning and servicing en Slide a sufficiently large receptacle 17.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 11 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
Cleaning and servicing en Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled.
en Cleaning and servicing Disconnect the appliance's mains 17.8 Clean the water inlet fil- plug from the power supply. ters. Loosen the hose clamp and care- fully remove the water outlet hose. Emptying the water inlet hose Turn off the tap. Set a programme, except for Rinse, Spin or Drain.
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Cleaning and servicing en Clean the filter with a small brush. Disconnect the hose from the rear of the appliance. Connect the water inlet hose and check for leaks. Use pliers to remove the filter. Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in...
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en Cleaning and servicing Connect the hose and check for leaks.
Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 51 ▶ "E:38 / -25 / -26" Drain pump is blocked. → "Cleaning the drum", Page 49 ▶ if the fault is displayed again, → "Cleaning the drain pump", Page 51 ▶...
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Troubleshooting en Fault Cause and troubleshooting All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 68 The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶...
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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Troubleshooting en Fault Cause and troubleshooting Persistent, quiet whirr- Active oxygen treatment is active. ing fan noise. Not a fault – normal operating noise. ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 51 ▶...
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Start the Spin programme. ▶ satisfactory. The laun- Unbalance load detection system is using a reduced dry is too wet/too spin speed to eliminate an unbalance. damp. Redistribute the laundry in the drum. ▶...
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Troubleshooting en Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 49 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
en Transportation, storage and disposal Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 51 Requirement: The drain pump is Detach the hoses. empty. → Page 51 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
Transportation, storage and disposal en Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
en Customer Service Make a note of your appliance's de- Customer Service 20 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service.
Consumption values en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
(Wi-Fi): Declaration of Conformity 23 Declaration of Con- 5 Min. ¡ Networked formity standby mode (Wi-Fi): 1,50 W Robert Bosch Hausgeräte GmbH Declaration of Conformity Water pressure ¡ Minimum: hereby declares that the appliance 100 kPa with Home Connect functionality (1 bar) meets the essential requirements and ¡...
Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.