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Thank you for purchasing a Panasonic product.
If you move to another location, please contact customer support (855-277-4800 or
http://www.panasonic.com/cloud) to inform us of a change to your E911 address.
You can configure some of the features of this unit through the Web user interface. See
"Programming through the Web user interface", page 39.
Please read this guide before using the unit and save it for future reference.
SIP Cordless Phone
KX-TGP551
Model No.
Document Version: 2011-03
User Guide
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Table of Contents
Related Manuals for Panasonic KX-TGP551T04
Summary of Contents for Panasonic KX-TGP551T04
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Page 1: User Guide
Thank you for purchasing a Panasonic product. If you move to another location, please contact customer support (855-277-4800 or http://www.panasonic.com/cloud) to inform us of a change to your E911 address. You can configure some of the features of this unit through the Web user interface. See “Programming through the Web user interface”, page 39. -
Page 2: Table Of Contents
Table of Contents Introduction About this guide ......4 About the Web user interface ....4 Emergency calls . - Page 3 Table of Contents Intercom features between the handset and base unit ........45 Handset locator .
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Page 4: About This Guide
All lines including unassigned lines are available for emergency calls if the phone numbers are configured in the Web user interface. Availability depends on your phone system. Contact your administrator for further information. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable... -
Page 5: Getting Started
Controls (Handset) A Charge indicator Ringer indicator Message indicator B Speaker C {C} (TALK) D {s} (SP-PHONE: Speakerphone) E Headset jack F Dial keypad G Receiver H Display I {OFF} J {REDIAL} {PAUSE} K Microphone L Charge contacts *1 A 3.5 second pause is inserted each time {PAUSE} is pressed. -
Page 6: Controls (Base Unit)
Getting Started Controls (Base unit) A Corded handset B Receiver C Speaker D Handset paging buttons ({j} – {k}) Handset status indicators E Handset paging button {ALL} F {LINE STATUS} G Index sticker H {HOLD} I {REDIAL} {PAUSE} J Display K Soft keys L Headset jack M Microphone... -
Page 7: Understanding The Indicators On The Base Unit
Understanding the indicators on the base unit STATUS indicator During the startup process you may notice that the STATUS indicator on the base unit is flashing. This indicates that the base unit is booting up with your phone system. You may find the following flash patterns helpful: Status Color... -
Page 8: Display
Getting Started Handset status indicators The handset status indicators on the base unit show the status of each handset as follows: Status Meaning Light off The handset is free. Light on The handset is in use. Flashing The handset is paging the base unit or being paged by it. -
Page 9: Initial Settings
Item Meaning Handset 1 is in use. “1”–“6”: Handset The shared line is in use. (page The line is now registering the VoIP server. Line number (8 max.) L When receiving a call, the last 4 digits are displayed. Main menu icons The following icons are shown when you press {MENU} (middle soft key) in standby mode. - Page 10 Getting Started Y Handset {LINE} (right soft key) {V}/{^}: Select the desired line. L The display shows the current status of the line. See page 8 for details. L To select the line to make a call, press {C}. {OFF} : Base unit {LINE STATUS} {V}/{^}: Select the desired line.
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Page 11: Y Making And Answering Calls Using The Handset
Making calls Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. Press {CALL} or {C}. L The unit selects the default line configured by your administrator. L You can also select the line manually as follows: {LINE} i {V}/{^}: Select the desired line. -
Page 12: Answering Calls
Making and Answering Calls using the Handset Answering calls When a call is being received, the ringer indicator on the handset flashes rapidly. The last 4 digits of the line number on which the call is being received are displayed. Lift the handset and press {CALL}, {C}, or {s} when the unit rings. -
Page 13: Transferring Calls To An Outside Party
Call waiting This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, the 2nd caller’s information is displayed on the handset that is in use after you hear the interrupt tone (page 27). The feature depends on your phone system. -
Page 14: Conference Calls
Making and Answering Calls using the Handset Conference calls Multiple people can establish a conference call. During an outside call, press {MENU}. {V}/{^}: “Conference” i {SELECT} Dial the phone number. L To correct the number, press {CANCEL} to clear the number and enter again. Wait for the paged party to answer. -
Page 15: Making And Answering Calls Using The Base Unit
Making calls Dial the phone number. L To correct a digit, press {CLEAR}. Lift the corded handset. L The unit selects the default line configured by your administrator. L You can also select the line manually as follows: {LINE} i {V}/{^}: Select the desired line. i Lift the corded handset. -
Page 16: Editing/Erasing/Storing A Number In The Redial List
Making and Answering Calls using the Base Unit Editing/erasing/storing a number in the redial list {REDIAL} {V}/{^}: Select the desired phone number. i {MENU} Proceed with the desired operation. ■ Editing a number before calling: {V}/{^}: “Edit and Call” i {SELECT} i Press {<} or {>} to move the cursor. -
Page 17: Useful Features During A Call
Dial the phone number. Proceed with the desired operation. ■ When you are using the corded handset: Lift the corded handset. ■ When you are using the speakerphone: Press {SP-PHONE}. To return to the 1st call, press {SWITCH}. Useful features during a call Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. -
Page 18: Conference Calls
Making and Answering Calls using the Base Unit Note: L In step 3, you can dial the phone number from the phonebook: {C} i {V}/{^}: Select the desired entry. i {CALL} Conference calls Multiple people can establish a conference call. During an outside call, press {MENU}. -
Page 19: Y Phonebook Using The Handset
Using the phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers to the phonebook. Adding entries {MENU} (center of joystick) {V}/{^}: “Phonebook” i {SELECT} {ADD} Enter the party’s name (16 characters max.). i {OK} Enter the party’s phone number (32 digits max.). -
Page 20: Editing Entries
Phonebook using the Handset Press the dial key ({0} – {9}, or {#}) which contains the character you are searching for (page 19). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. -
Page 21: Export/Import Phonebook Entries
Making a call using a speed dial key Press and hold the desired speed dial key ({1} – {9}). L You can view other speed dial assignments by pushing the joystick down or up. L You can also select the line manually as follows: {LINE} i {V}/{^}: Select the desired line. -
Page 22: Phonebook Using The Base Unit
Phonebook using the Base Unit Using the phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers to the phonebook. Adding entries {C} (left soft key) {ADD} Enter the party’s name (16 characters max.). i {OK} Enter the party’s phone number (32 digits max.). -
Page 23: Editing Entries
L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. {V}/{^}: Scroll through the phonebook if necessary. -
Page 24: Copying Base Unit Phonebook Entries
Phonebook using the Base Unit L You can also select the line manually as follows: {LINE} i {V}/{^}: Select the desired line. i Lift the corded handset. Canceling a speed dial assignment Press and hold the desired speed dial key ({1} –... -
Page 25: Y Programming Using The Handset
Programmable settings You can customize the unit by programming the following features. To access the features, there are 2 methods: – scrolling through the display menus (page 25) – using the direct commands (page 26) Some of the features can be programmed through the Web user interface (page 39). L Direct command is the main method used in this User Guide. - Page 26 Programming using the Handset Main menu Initial settings " Phonebook *1 If you program these settings using one of the handsets, you do not need to program the same item using another unit. Programming using the direct commands {MENU} (center of joystick) i {#} Enter the desired feature code.
- Page 27 Feature Feature code DHCP {5}{0}{0} Embedded web {5}{3}{4} Handset name {1}{0}{4} Intercom call {2}{7}{4} Interrupt tone {2}{0}{1} IP settings {5}{0}{1} Key tone {1}{6}{5} LCD contrast {1}{4}{5} (Display contrast) Message alert {3}{4}{0} Phonebook {2}{8}{0} Register handset {1}{3}{0} Ringer tone {1}{6}{1} Ringer volume {1}{6}{0} Software version {1}{5}{6}...
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Page 28: Call Forward
Programming using the Handset Call forward Incoming calls can be forwarded to another party. You can choose one of 3 modes: – “Unconditional”: All incoming calls are forwarded. – “Busy”: Incoming calls while the line is in use are forwarded. –... -
Page 29: Do Not Disturb
Do not disturb This feature allows the unit to reject calls on selected lines. The default setting is “Off”. Important: L We recommend setting with your administrator. Contact your administrator for further information. L If this feature is set on your unit, it may be overridden by your phone system settings. -
Page 30: Anonymous Calls (Block Caller Id)
Programming using the Handset {OFF} Viewing/editing/erasing call block numbers {MENU} (center of joystick) i {#}{2}{1}{7} {V}/{^}: Select the desired entry. L To exit, press {OFF}. Proceed with the desired operation. ■ Editing a number: {MENU} i {V}/{^}: “Edit” i {SELECT} i Edit the phone number. i {SAVE} i {OFF} ■... -
Page 31: Updating The Base Unit Software
Updating the base unit software Customer support may offer new features and improve its software version from time to time. If you set the base unit software update setting to manual mode through the Web user interface, you need to download the update when “Update version.Press OK.”... -
Page 32: Programming Using The Base Unit
Programming using the Base Unit Programmable settings You can customize the unit by programming the following features. To access the features, there are 2 methods: – scrolling through the display menus (page 32) – using the direct commands (page 33) Some of the features can be programmed through the Web user interface (page 39). - Page 33 Main menu Initial settings " Phonebook Caller list *1 If you program these settings using the base unit, you do not need to program the same item using a handset. Programming using the direct commands {MENU} (middle soft key) i {#} Enter the desired feature code.
- Page 34 Programming using the Base Unit *1 If you program these settings using the base unit, you do not need to program the same item using a handset. *2 We recommend programming this setting with your administrator. Contact your administrator for further information.
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Page 35: Call Forward
Call forward Incoming calls can be forwarded to another party. You can choose one of 3 modes: – “Unconditional”: All incoming calls are forwarded. – “Busy”: Incoming calls while the line is in use are forwarded. – “No answer”: Incoming calls after a certain number of rings are forwarded. -
Page 36: Do Not Disturb
Programming using the Base Unit Do not disturb This feature allows the unit to reject calls on selected lines. The default setting is “Off”. Important: L We recommend setting with your administrator. Contact your administrator for further information. L If this feature is set on your unit, it may be overridden by your phone system settings. -
Page 37: Anonymous Calls (Block Caller Id)
{EXIT} Viewing/editing/erasing call block numbers {MENU} (middle soft key) i {#}{2}{1}{7} {V}/{^}: Select the desired entry. L To exit, press {EXIT}. Proceed with the desired operation. ■ Editing a number: {MENU} i {V}/{^}: “Edit” i {SELECT} i Edit the phone number. i {SAVE} i {EXIT} ■... - Page 38 Programming using the Base Unit L If you want to download the update later, press {CANCEL}. When you are ready to download, see “Confirming the base unit software version”, page 38. {OK} Note: L The STATUS indicator on the base unit flashes while downloading.
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Page 39: Programming Through The Web User Interface
Programming through the Web user interface You can program the following features through the Web user interface. The password is required. Contact your administrator for further information. – Network settings – Call forward (page 28, 35) – Do not disturb (page 29, 36) –... -
Page 40: Registering A Unit
Registering a Unit Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit. Registering a handset to the base unit The supplied handset and base unit are pre- registered. If for some reason the handset is not registered to the base unit (for example, _ is displayed even when the handset is near the base unit), re-register the handset. -
Page 41: Special Features
Using Caller ID service Availability of this service depends on your phone system. Contact your administrator for further information. Caller ID features When an outside call is being received, the caller’s information is displayed. Caller information for the last 100 callers is logged in the caller list from the most recent call to the oldest. -
Page 42: Erasing All Caller Information
Special Features Editing a caller’s phone number before calling back Y Handset {CID} (left soft key) {V}/{^}: Select the desired entry. L You can see the detailed information about the caller by pressing {SINGLE}. {MENU} {V}/{^}: “Edit and Call” i {SELECT} Edit the number. -
Page 43: Voice Mail Service
Messages are recorded by your phone system, not your telephone. Please contact customer support for details of this service. Listening to voice mail messages... -
Page 44: Intercom Features
Intercom Features Intercom features between handsets Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear interrupt tones (page 27). To answer the call, press {OFF}, then press {C}. L When paging the handset, the paged handset beeps for 1 minute. -
Page 45: Intercom Features Between The Handset And Base
Note: L If the other handset user does not answer the call within 1 minute, the call rings at your handset again. Answering a transferred call Press {C} to answer the page. Note: L After the paging party disconnects, you can talk to the outside caller. -
Page 46: Handset Locator
Intercom Features Transferring calls Outside calls can be transferred between the handset and base unit. Y Handset During an outside call, press {MENU}. {V}/{^}: “Intercom” i {SELECT} {V}/{^}: Select the base unit. i {CALL} Wait for the paged party to answer. L If the paged party does not answer, press {C} to return to the outside call. -
Page 47: Useful Information
Belt clip ■ To attach ■ To remove Wall mounting Charger Drive the screws (not supplied) into the wall. Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. Note: L Make sure that the wall is strong enough to support the weight of the unit. -
Page 48: Error Messages
Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Busy Error!! Failed Incomplete Invalid Memory full No link to base. Reconnect main base AC adaptor. Plug Ethernet cable. Use rechargeable battery. -
Page 49: Troubleshooting
Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The unit does not work. - Page 50 Useful Information Programmable settings Problem I cannot program items. The display is in a language I cannot read. While programming, the unit starts to ring. I cannot register a handset to the base unit. I have programmed the Call forward/Do not disturb/Block caller ID/Block anonymous calls, but the unit does not work as programmed.
- Page 51 STATUS indicator Problem The STATUS indicator continues flashing in amber. The STATUS indicator flashes in amber rapidly although the IP address was acquired. The STATUS indicator lights in amber although the Ethernet cable is connected properly. The STATUS indicator is off. Cause/solution L An IP address may not have been acquired or the static IP address is not appropriate.
- Page 52 Useful Information Battery recharge Problem The handset beeps and/or ) flashes. I fully charged the batteries, but ) still flashes or 0 is displayed. I fully charged the batteries, but the operating time seems to be shorter. Making/answering calls, intercom Problem _ is displayed.
- Page 53 Problem During a conversation, the following occurs: – noise is heard. – the sound is interrupted. – the sound is delayed. Caller ID Problem Caller information is not displayed. The displayed caller information is not correct. Caller information is displayed late.
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Page 54: Specifications
Useful Information Specifications ■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) ■ Frequency range: 1.92 GHz to 1.93 GHz ■ RF transmission power: 115 mW (max.) ■ Power source: 120 V AC, 60 Hz ■ Network interface: 10/100base-TX auto MDI/MDIX Ethernet LAN port ■... -
Page 55: Open Source Software
Open Source Software Parts of this product use Open Source Software. Relevant conditions apply to this software. Panasonic cannot accept inquiries regarding the content of the following copyright and license information. <<NetBSD kernel>> This product uses a part of NetBSD kernel. - Page 56 Open Source Software Copyright (c) 1982, 1986, 1991, 1993, 1995 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1993, 1994 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1993, 1994, 1995 The Regents of the University of California.
- Page 57 Copyright (c) 1998, 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1999 The NetBSD Foundation, Inc. All rights reserved. Copyright (C) 1999 WIDE Project.
- Page 58 Open Source Software * 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit.
- Page 59 * as the author of the parts of the library used. * This can be in the form of a textual message at program startup or * in documentation (online or textual) provided with the package. * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1.
- Page 60 Open Source Software <<MT19937>> The MT19937 software that Takuji Nishimura and Makoto Matsumoto developed is contained, and this product shall be used subject to the following license conditions. Copyright (C) 1997 - 2002, Makoto Matsumoto and Takuji Nishimura, All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:...
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Page 61: Customer Support
Customer Support Customer support Web site: http://www.panasonic.com/cloud Tel. No.: 855-277-4800 Document Version 2011-03... -
Page 62: Index
Index Index Additional handset: 40 Anonymous calls: 30, 37 Answering calls Base unit: 16 Handset: 12 Auto intercom: 44 Auto talk: 12 Battery: 4 Belt clip: 47 Block anonymous: 29, 36 Block Caller ID: 30, 37 Call block: 29, 36 Caller ID service: 41 Caller list: 41 Caller list edit: 42... - Page 63 One Panasonic Way, Secaucus, New Jersey 07094 © Panasonic System Networks Co., Ltd. 2011 PNQX3722ZA SC0311KA0...