Samsung Galaxy S10+ Quick Reference Guide

Samsung Care

Samsung Premium Care

Get more than just protection for your device. Pick the time and place, and a team member will meet you to set up, troubleshoot, repair or replace your product.

Enroll at samsung.com/us/support/premium-care

GET TO KNOW YOUR PRODUCT:

• Access user manuals, troubleshooting, and more at samsung.com/us/support

ASK THE COMMUNITY:

• Ask questions and share solutions with other Samsung customers at us.community.samsung.com

CONTACT US FOR SUPPORT:

• Get hardware or software support, at samsung.com/us/support/contact or call us at 1.800.SAMSUNG
• Find a service location near you at samsung.com/us/support/service/locations

About your phone

Set up your phone

Your SIM card may be pre-installed.

REMOVE SIM/microSD TRAY
Use the tool to open the SIM/microSD card tray.

INSERT SIM/microSD CARD
Place the SIM card and optional microSD card into the tray with the gold contacts facing down.

CHARGE YOUR DEVICE
Before turning on your phone, charge it fully.

BACKUP AND RESTORE
Get help transferring contacts, photos and other content from your old phone at samsung.com/smartswitch

Note: Use only Samsung-approved charging devices and accessories. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage.

Search

From the Home screen swipe up and search for apps, settings, contacts, and more.

Customize your phone

From the Home screen, swipe up, and then tap Settings to customize, connect and personalize your phone:

CONNECTIONS
Connect to a Wi-Fi^™ network, Bluetooth device and other connection options.

SOUNDS AND VIBRATION
Set device volume and sounds.

DISPLAY
Customize the Home screen, navigation gestures, and display brightness.

WALLPAPERS AND THEMES
Make the device your own with fun and unique wallpapers and themes.

DIGITAL WELLBEING
Configure usage limits on your device.

LOCK SCREEN
Select a screen lock type and set security options.

BIOMETRICS AND SECURITY
Set facial or fingerprint security options.

Learn more

The Help feature gives access to the user manual and useful information on how to use your device.

To open, from Settings tap Help .

Make a call

Send and receive texts

Manage contacts

Explore health & fitness

Utilize accessibility settings

Performance

Bixby Routines

Create custom routines that change your phone settings based on your location or activity. For example, while driving you can create a routine to automatically read notifications aloud.

1. Drag the Status bar down to display the Notification panel.
2. Touch and drag to access all Quick Settings options.
3. Tap Bixby Routines . Then touch and hold to set up.

Wireless PowerShare

Wirelessly charge compatible devices right from your phone.

1. Drag the Status bar down to display the Notification panel.
2. Touch and drag to access all Quick Settings options.
3. Tap Wireless PowerShare .
4. With the phone face down, place the device on the back of the phone to charge.

Wireless PowerShare works with most Qi-Certified devices. Requires minimum 30% battery to share. Speed and power efficiency of charge varies by device. May not work with some accessories, covers, or other manufacturer's devices. If you have trouble connecting or charging is slow, remove any cover from each device. May affect call reception or data services, depending on your network environment.

Camera

BIXBY VISION
Identify objects and locations.

TOOLS PANEL
Swipe left or right to select effects.

CAMERA MODES
Swipe left or right to select a mode.

GALLERY
View photos.

CAPTURE
Capture images.

TOGGLE CAMERAS
Switch between the back and front cameras.

Create an AR Emoji

Turn your selfie into an emoji.

1. From the Home screen, tap Camera > AR Emoji > Create My Emoji.
2. Tap to capture your photo and customize and save your emoji.

Personalize messages with an emoji

1. Tap Messages > New message > Enter message field.
2. Tap Stickers to add a GIF or your very own emoji or sticker, and then tap Send .

Metro^® by T-Mobile Quick Start Information

Service

You will need the following information when activating service:

• Your name, address, and an eight-digit number that you will use to access your account (your personal identification number "PIN").
• Your serial number (IMEI) and SIM card number. Check the box label or phone settings to locate the serial number. The SIM card number can be located below the bottom bar code on the back of the SIM card holder.
• Your choice of Metro plan and services, including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in your new phone by following the step-by-step instructions in this phone's User Guide.
• Once your phone is powered up, dial 1.888.8metro8 (1.888.863.8768) to connect with an activation representative who will assist you in activating your phone. You can also activate your phone online by visiting metropcs.com. (As soon as your service is activated, be sure to fully charge the phone's battery before using it again.)

Don't hesitate to ask your Metro representative for more information on additional features and services or visit metropcs.com.

Account Detail

• Text Message Reminder. Metro provides a text message reminder on your phone before payment is due.
• E-statement. View your statement summary online. (Only available in select states.)
• Call Detail. View your call detail online for a listing of all local calls made during the service cycle. (Additional charge applies.)

Payment Options

There are several ways to pay for your Metro service.

• Auto Pay. Your credit or debit card is automatically debited two days before payment is due.
• Express Pay. Pay by credit or debit card online at metropcs.com.
• By Mail. Include your account number and phone number on your check or money order and mail to: Metro by T-Mobile, P.O. Box 5119, Carol Stream, IL 60197-5119.
• By Phone via Automated System. Pay by credit or debit card from your Metro phone by dialing 1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or credit card (with PIN). (Convenience fee applies.)
• Over the Counter.* Pay at an Authorized Payment Location with cash, check, credit or debit card.
• eWallet. Sign up for MyAccount through metropcs.com and create your own secure eWallet where you can safely store cards for quick payment and set up auto pay.
• Text to Pay. The secure and easy way to pay your monthly Metro service. Register your credit or debit card with the Metro eWallet service and simply respond to a text from PAYNOW (729699) to pay.

*Not available at all locations.

MyMetro^®

Manage your Metro account right on your phone. By dialing any of the customer service numbers, you can change your rate plan, change your features, and pay for service. Just follow the instructions on your phone.

For Assistance

Please visit your local Metro store or refer to the following options if you need additional assistance.

• Sign up for MyAccount to view account details, check your balance, make a payment, manage eWallet and more.
• Metro automated customer service from any phone - 1.888.8metro8 (1.888.863.8768) and follow the prompts
• Online information: metropcs.com

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