KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS TABLE OF CONTENTS PAGE PAGE 1 Safety Precaution ------------------------------------------------ 4 14.3. Terminal Guide of the ICs, Transistors and 1.1. For Service Technicians --------------------------------- 4 Diodes ------------------------------------------------------ 70 2 Warning -------------------------------------------------------------- 4 15 Exploded View and Replacement Parts List ----------- 71 2.1.
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 1 Safety Precaution 1.1. For Service Technicians ICs and LSIs are vulnerable to static electricity. When repairing, the following precautions will help prevent recurring malfunctions. 1. Cover the plastic parts boxes with aluminum foil and ground them. 2. Ground the soldering irons.
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 2.2.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu) or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufacturer’s specific instructions for the melting points of their products and any precautions for using their product with other materials.
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 3 Specifications Note: • Specifications are subject to change. Connections: • The unit will not work during a power failure. We recommend you connect a standard telephone on the same line for power pro- tection. Note for Service: • Operation range: Up to 300 m outdoors, Up to 50 m indoors...
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 4.2. Circuit Operation (Base Unit) 4.2.1. Outline Base Unit consists of the following ICs as shown in Block Diagram (Base Unit) (P.7). • DECT BBIC (Base Band IC): IC7 - Handling all the audio, signal and data processing needed in a DECT base unit...
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 4.2.2. Power Supply Circuit The power is supplied to the DECT BBIC, RF Module, EEPROM and Charge Contact from AC Adaptor (+6.5 V) as shown in Fig.101. The power supply is as follows; • DECT BBIC (IC7): CN2 (+6.5 V) → IC1 → Q9 → IC7 CN2 (+6.5 V) →...
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 4.2.4. Transmitter/Receiver • Audio Circuits and DTMF tone signal circuits. Base Unit and Handset mainly consist of RF Module and DECT BBIC. Base Unit and Handset transmit/receive voice signal and data signal through the antenna on carrier frequency. Signal Path: *Refer to Signal Route (P.13).
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 4.4. Circuit Operation (Handset) 4.4.1. Outline Handset consists of the following ICs as shown in Block Diagram (Handset) (P.11). • DECT BBIC (Base Band IC): IC1 - All data signals (forming/analyzing ACK or CMD signal) - All interfaces (ex: Key, Detector Circuit, Charge, DC/DC Converter, EEPROM, LCD) •...
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 5 Location of Controls and 6 Installation Instructions Components 6.1. Connections Base Unit 5.1. Controls When connecting the AC adaptor to the base unit, a short beep will be heard. If it is not heard, check the connections. 5.1.1.
HHR-4EPT. not charge properly. Clean if the unit is exposed to grease, • When replacing batteries, we recommend using the dust or high humidity. Panasonic rechargeable batteries P03P. 6.2.3. Battery Strength 6.2.4. Panasonic Ni-MH Battery...
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 7 Operation Instructions 7.1. Base Unit Settings *1 Change the recall time, if necessary, depending on the requirements of your service provider/telephone company or PBX. *2 If you forget your PIN, see For Service Hint (P.19). *3 If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you.
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 7.3. Registering a Handset to the Base Unit Cross Reference: For Service Hint (P.19) 7.3.1. Cancelling a Handset...
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 8 Service Mode 8.1. Engineering Mode 8.1.1. Base Unit...
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS Frequently Used Items (Base Unit) ex.) Items (*3) Address Default Data New Data Remarks C-ID (FSK) sensitivity 04 6F 01 (6dB up) 02 (12dB up) When hex changes from “00” to “01” or “02”, gain increases by 6dB or 12dB.
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS Frequently Used Items (Handset) ex.) Items (*2) Address Default Data New Data Possible Adjusted Possible Adjusted Remarks Value MAX (hex) Value MIN (hex) Sending level 00 06 Adjusted value Given value (*3) Receiving level 00 07 Adjusted value Given value...
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 9 Troubleshooting Guide 9.1. Troubleshooting Flowchart Flow Chart Cross Reference: Check Power (P.25) Bell Reception (P.31) Check Battery Charge (P.26) Check Link (P.27) Check Handset Transmission (P.30) Check Handset Reception (P.30) Signal Route (P.13) Check Caller ID (P.30)
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 9.1.1. Check Power 9.1.1.1. Base Unit Is the AC Adaptor inserted into AC outlet? (*1) Cross Reference: Note: Power Supply Circuit (P.9) (*1) Refer to Specifications (P.6) for part number and supply voltage of AC Adaptor. 9.1.1.2. Handset Cross Reference:...
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 9.1.2. Check Battery Charge 9.1.2.1. Base Unit Cross Reference: Charge Circuit (P.12) 9.1.2.2. Handset Cross Reference: Check Power (P.25) Charge Circuit (P.12) 9.1.2.3. Charger Unit Cross Reference: Charge Circuit (P.12)
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 9.1.3. Check Link 9.1.3.1. Base Unit Note: (*1) Refer to Troubleshooting by Symptom (Base Unit and Charger Unit) (P.32) Cross Reference: Check Point (Base Unit) (P.32) Power Supply Circuit (P.9)
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS Cross Reference: Check Point (Base Unit) (P.32)
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 9.1.3.2. Handset Note: (*1) Refer to Troubleshooting by Symptom (Handset) (P.36) Cross Reference: Check Point (Handset) (P.36) Power Supply Circuit/Reset Circuit (P.12)
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS Cross Reference: Check Point (Handset) (P.36) 9.1.4. Check Handset Transmission Cross Reference: Signal Route (P.13) 9.1.5. Check Handset Reception Cross Reference: How to Check the Handset Speaker of Receiver (P.54). Signal Route (P.13) 9.1.6. Check Caller ID Cross Reference:...
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 9.1.7. Bell Reception 9.1.7.1. Base Unit 9.1.7.2. Handset Cross Reference: Telephone Line Interface (P.9) Check Link (P.27) How to Check the Handset Speaker of Receiver (P.54)
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 9.2. Troubleshooting by Symptom (Base Unit and Charger Unit) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Note: (*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acoustic level in detail.
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS Items Check Procedure Check or Point Replace Parts (G)* Hookswitch Check with 1. Connect CN1 (Telephone Socket) to Tel-simulator which is connected with L1, L2, Q3, R14, 600 Ω. DC Characteristics R15, Q4, R16, 2. Set line voltage to 48 V and line current to 40mA at off-hook condition of nor- R17, IC7, D3 mal telephone.
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS Items Check Procedure Check or Point Replace Parts Sensitivity Receiver Follow steps 1 to 6 of (I). IC7, IC10, L7, Confirmation 7.Set DECT tester power to -90 dBm. L3, L4, L6, 8.Confirm that the BER is < 1000 ppm.
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 9.2.2. Check Point (Charger Unit) Items Check Procedure Check or Point Replace Parts 1. Connect Charge Contact 12 Ω/2 W resistor between charge+ and charge-. Charging Check R2, R1 2. Measure and confirm voltage across the resistor is 3.3 V ± 0.2 V.
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 9.3. Troubleshooting by Symptom (Handset) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Note: (*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acoustic level in detail.
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS Items Check Procedure Check or Point Replace Parts (G)* Charge Detection (OFF) 1. Stop supplying 3.5 V to J3 CHARGE(+) and J4 CHARGE(-). IC1, Q4, Q5, Check 2. Execute the command “Backloff” then “charge”. Q9, D6, D7, 3. Confirm that the returned value is 00 (hex).
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS Items Check Procedure Check or Point Replace Parts Sensitivity Receiver Follow steps 1 to 3 of (K). IC1, IC4, C66, Confirmation 4.Set DECT tester power to -88 dBm. C58, C57, 5.Confirm that the BER is < 1000 ppm. C50, C52,...
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 9.4. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 9.4.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC.
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 11 Measurements and Adjustments 11.1. The Setting Method of JIG (Base Unit) 11.1.1. Preparation 11.1.1.1. Equipment Required • DECT tester: Rohde & Schwarz, CMD 60 is recommended. • Frequency counter: It must be precise enough to measure intervals of 1 Hz (precision; ±4 ppm).
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 11.1.2.2. Batch file Settings Note: • “****” varies depending on the country. • See the table below for frequently used commands. Command name Function Example rdeeprom Read the data of EEPROM Type “rdeeprom 00 00 FF”, and the data from address “00 00”...
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 11.2. Adjustment Standard (Base Unit) When connecting the simulator equipments for checking, please refer to below. 11.2.1. Flow Solder Side View BLACK VDD4 VDD3 Note: (A) - (R) is referred to Check Point (Base Unit) (P.32)
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 11.3. Adjustment Standard (Charger Unit) When connecting the simulator equipments for checking, please refer to below. 11.3.1. Flow Solder Side View Digital DC POWER Volt 6.5V Meter 12Ω/2W BLACK for_ PQLV30045ZA PQUP11413Z Note: (A) is referred to Check Point (Charger Unit) (P.35)
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 11.4. The Setting Method of JIG (Handset) 11.4.1. Preparation 11.4.1.1. Equipment Required • DECT tester: Rohde & Schwarz, CMD 60 is recommended. • Frequency counter: It must be precise enough to measure intervals of 1 Hz (precision; ±4 ppm).
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 11.4.2.2. Batch file Settings Note: • “*****” varies depending on the country. • See the table below for frequently used commands. Command name Function Example rdeeprom Read the data of EEPROM Type “rdeeprom 00 00 FF”, and the data from address “00 00”...
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 11.5. Adjustment Standard (Handset) When connecting the simulator equipments for checking, please refer to below. 11.5.1. Component View CLK_G REV+ REV- C101 POWER VDD3 VDD1 VDD2 JTAG C23 R16 TP22 TP23 TP20 TP21 CHARGE+ CHARGE- Note: (A) - (T) is referred to Check Point (Handset) (P.36)
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 11.6. Things to Do after Replacing IC Cautions: Some of the content on this page may not apply to models from some countries. 11.6.1. Base Unit Before making the following adjustment, ensure you have carried out PC Setting (P.45) in The Setting Method of JIG (Base Unit).
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 11.8. How to Check the Handset Speaker of Receiver 1. Prepare the digital voltmeter, and set the selector knob to ohm meter. 2. Put the probes at the speaker terminals as shown below. 11.9. Frequency Table (MHz) BASE UNIT...
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 12 Schematic Diagram 12.1. For Schematic Diagram 12.1.1. Base Unit (Schematic Diagram (Base Unit)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. 2. The schematic diagram may be modified at any time with the development of new technology.
(*1) This cable is fixed by welding. Refer to How to Replace the Handset LCD (P.44). (*2) The rechargeable Ni-MH battery P03P (HHR-4EPT, Capacity: up to750 mAh) is available through sales route of Panasonic. (*3) Attach the spacer (No. 121) to the exact location described above.
KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 15.5. Replacement Parts List 15.5.1.2. Main P.C.Board Parts Note: 1. RTL (Retention Time Limited) (*1) When replacing IC5 and IC7, data needs to be written Note: to them with PQZZTG7100HG. Refer to Base Unit (P.52) of The marking (RTL) indicates that the Retention Time Things to Do after Replacing IC.
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS Ref. Part No. Part Name & Description Remarks Ref. Part No. Part Name & Description Remarks ERJ3GEYJ821 ECEA0JSJ331 ERJ3GEYJ104 100K ECUV1H100DCV ERJ2GEJ102 ECUE1H101JCQ 100P ERJ3GEYJ104 100K ECUV1C104KBV ERJ3GEYJ102 ECUV1H100DCV ERJ2GEJ154 150K ECUV1H100DCV ERJ2RKF1200 ECJ0EB1C103K 0.01 ERJ2RKF2000 F1G1A1040003 ERJ8GEYJ270 ECUV1H221JCV...
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ERJ2GEJ102 ERJ3GEYJ103 ERJ2GEJ103 Ref. Part No. Part Name & Description Remarks ERJ3GEYJ102 ERJ3GEYJ100 PCB100 PQWPG7120HGR MAIN P.C.BOARD ASS'Y (RTL) ERJ2GEJ121 (for KX-TG7100HGS) (for KX- ERJ3GEYJ104 100K TG7102HGS) ERJ3EKF4303 430K PCB100 PQWPGA711FXR MAIN P.C.BOARD ASS'Y (RTL) ERJ3EKF8203 820K (for KX-TGA711FXS) ERJ2GE0R00...
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KX-TG7100HGS/KX-TG7102HGS/KX-TGA711FXS 15.5.4.1. KX-TG7100HGS Ref. Part No. Part Name & Description Remarks ECJ0EB1A104K ECJ0EB1H102K 0.001 Ref. Part No. Part Name & Description Remarks ECJ0EC1H100D ECJ0EB1H102K 0.001 PQLV207CEZ AC ADAPTOR ECJ0EC1H151J 150P PQJA10075Z CORD, TELEPHONE ECJ0EC1H390J PQQX15460Z INSTRUCTION BOOK (*1) ECJ0EB1H102K 0.001...