Page 1: Table Of Contents
Large Format Printer Basic Guide Preface Safety Precautions ............2 Manuals for this printer ........... 6 Handling Paper Handling rolls ..............9 Handling sheets ............18 Consumables and Maintenance Ink Tanks ..............23 Printheads ..............34 Cutter Unit ..............42 Maintenance Cartridge ..........
Page 2: Basic Guide
Safety Precautions iPF9400S Preface Preface Safety Precautions Safety Precautions Safety Precautions ............................2 Legal Notices ..............................4 Safety Precautions Safety Precautions Follow the warnings and precautions below to use the printer safely. Do not perform any operations or procedures other than as described in this manual. Doing so may result in unexpected accidents and can cause a fire or elec- trical shocks.
Page 3: In An Emergency
iPF9400S Safety Precautions • Always grip the plug to remove the power cable from the power outlet. Pulling on the power cable could damage the cable and lead to a fire or electrical shock. Caution • Never use an extension cord. This could cause a fire or electrical shock. •...
Page 4: Legal Notices
Legal Notices Legal Notices FCC Regulations (U.S.A) Canon Large Format Printer iPF9400S This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 5 Included battery contains Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail. Trademarks • Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of CANON INC. • Microsoft and Windows are trademarks of Microsoft Corporation, registered in the U.S. and other countries. •...
Page 6: Manuals For This Printer
Manuals for this printer iPF9400S Manuals for this printer Manuals for this printer Manuals for this printer ........................... 6 Viewing the Electronic manuals ........................6 About This User Manual ..........................7 Manuals for this printer Manuals for this printer This printer has the following manuals. Name Contents Medium...
Page 7: About This User Manual
iPF9400S About This User Manual When the imagePROGRAF Support Information is displayed, click the User Manual icon or the Pa- per Reference Guide icon. • Click Visit the imagePROGRAF webpage in Stay Informed to access the imagePROGRAF web site. Note About This User Manual About This User Manual •...
Page 8 About This User Manual iPF9400S • Screens depicted in this user manual for the printer driver or other software may be different from the ac- tual screens because of subsequent updates. • May we request • The information in this user manual is subject to change without notice. We strive to ensure accuracy of information in this user manual, but if you notice errors or omissions, •...
Page 9: Handling Paper Handling Rolls
iPF9400S Attaching the Roll Holder to Rolls Handling Paper Handling Paper Handling rolls Handling rolls Attaching the Roll Holder to Rolls ........................9 Loading Rolls in the Printer ........................... 11 Removing the Roll from the Printer ....................... 15 Attaching the Roll Holder to Rolls Attaching the Roll Holder to Rolls When printing on rolls, attach the Roll Holder to the roll.
Page 10 Attaching the Roll Holder to Rolls iPF9400S Lift the Holder Stopper lever (a) from the shaft side to unlock it. Holding the Holder Stopper at the posi- tion indicated (b), remove it from the Roll Holder. Insert the respective attachments for the roll paper core on the Roll Holder and Holder Stopper. •...
Page 11: Loading Rolls In The Printer
iPF9400S Loading Rolls in the Printer With the edge of the roll paper facing forward as shown, insert the Roll Holder from the right of the roll. Insert it firmly until the roll touches the flange (a) of the Roll Holder, leaving no gap. Insert the Holder Stopper from the left in the Roll Holder as shown.
Page 12 Loading Rolls in the Printer iPF9400S Press the Load button. Press ▲ or ▼ to select Load Roll Paper, and then press the OK button. • If any paper has been advanced that will not be used, a message is shown requesting you to remove it. Press ▲...
Page 13 iPF9400S Loading Rolls in the Printer Pull out the roll evenly on both ends and insert it in the Paper Feed Slot (a). Advance the roll until it touches the Paper Retainer (b). Once the roll reaches the Paper Retainer, it is auto- matically advanced over the Platen.
Page 14 Loading Rolls in the Printer iPF9400S Holding the edge of the roll paper, lift the Release Lever. Hold the edge of the roll paper as you gently pull it evenly with both hands to the position of the Ejec- tion Guide (a). Align the right side of the roll paper with the Paper Alignment Line (b), keeping this side parallel to the line, and then lower the Release Lev- •...
Page 15: Removing The Roll From The Printer
iPF9400S Removing the Roll from the Printer Once paper feeding starts, you will need to do the following, based on the ManageRemainRoll setting and the barcode printed on rolls. (See "Keeping Track of the Amount of Roll Paper Left.") →User's Guide ManageRemain- Barcodes Printer Operation After the Paper is Fed...
Page 16 Removing the Roll from the Printer iPF9400S Press ▲ or ▼ to select "Yes", and then press the OK button. The roll is rewound. If you have selected ManageRemainRoll > On in • the Control Panel menu, a barcode is printed on the Important leading edge of the roll.
Page 17 iPF9400S Removing the Roll from the Printer Lower the Ejection Guide and close the Top Cover. • To load new paper in the printer at this point, see "Loading Rolls in the Printer." →P.11 • Clean inside the top cover before loading paper. Note (See "Cleaning Inside the Top Cover.") →P.53...
Page 18: Handling Sheets
Loading Sheets in the Printer iPF9400S Handling sheets Handling sheets Loading Sheets in the Printer ........................18 Removing Sheets ............................21 Loading Sheets in the Printer Loading Sheets in the Printer Follow these steps to load sheets in the printer. •...
Page 19 iPF9400S Loading Sheets in the Printer Lift the Release Lever and open the Top Cover. Do not touch the Linear Scale (a), Carriage Shaft • (b), or Fixed Blade (c). This may stain your Important hands and damage the printer. With a sheet lengthwise and printing-side up, insert it between the Platen (a) and the Paper Retainer (b).
Page 20 Loading Sheets in the Printer iPF9400S When inserted, sheets are automatically held by suction against the Platen. • Load a sheet so that it is parallel to the Paper Alignment Line at right (c). Loading paper askew will cause an error.
Page 21: Removing Sheets
iPF9400S Removing Sheets Press ▲ or ▼ to select the type of paper, and then press the OK button. The printer now starts feeding the paper. • For details on types of paper to select, see the Paper Reference Guide. (See "Types of Paper.") →User's Guide Note •...
Page 22 Removing Sheets iPF9400S Lower the Release Lever and close the Top Cover. Basic Guide...
Page 23: Consumables And Maintenance Ink Tanks
iPF9400S Ink Tanks Consumables and Maintenance Consumables and Maintenance Ink Tanks Ink Tanks Ink Tanks ..............................23 Replacing Ink Tanks ............................. 23 Ink Tanks Ink Tanks When purchasing, check the Model number. Shape Colors Model number Ink Type Capacity Matte black PFI-306 MBK Black PFI-306 BK...
Page 24 Replacing Ink Tanks iPF9400S • There may be ink around the ink supply section of ink tanks you removed. Handle ink tanks carefully during replace- ment. The ink may stain clothing. Important • Do not install used ink tanks in another model of printer. This will prevent correct ink level detection, which may damage the printer or cause other problems.
Page 25 iPF9400S Replacing Ink Tanks Access the menu for Ink Tank replacement On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Ink tab ( • If the Tab Selection screen is not displayed, press the Menu button. Note Press the OK button.
Page 26 Replacing Ink Tanks iPF9400S Hold the Ink Tank by the grips (a) and remove it. Press the OK button. • If there is still ink in the Ink Tank you removed, store it with the ink holes (a) facing up. Otherwise, ink may leak and cause Important stains.
Page 27 iPF9400S Replacing Ink Tanks Lift the stopper (a) of the Ink Tank Lock Lever for the color to replace. Lift the Ink Tank Lock Lever until it stops, and then push it down to the front. • Push the Ink Tank Lock Lever down until it locks. •...
Page 28 Replacing Ink Tanks iPF9400S • Dispose of used ink tanks according to local regulations. Note Load the Ink Tank (330 ml) Before opening the pouch, tilt the Ink Tank to the left and right gently seven or eight times. • Do not remove and agitate ink tanks that have already been installed in the printer.
Page 29 iPF9400S Replacing Ink Tanks Press the OK button and insert the Ink Tank into the holder facing as shown, with the ink holes down. • Ink tanks cannot be loaded in the holder if the color or orientation is incorrect. If the Ink Tank does not fit in the holder, do not force it into the holder.
Page 30 Replacing Ink Tanks iPF9400S Make sure the Ink Lamp is lit in red. • If the Ink Lamp is not lit in red, reload the tank. Note Close the Ink Tank Cover. • After Ink Tank replacement, always close the Ink Tank Cover. If the Ink Tank Cover cannot close, some Ink Tank Lock Lever may not be closed completely.
Page 31 iPF9400S Replacing Ink Tanks • Do not remove and agitate ink tanks that have already been installed in the printer. Ink may leak out. • If you do not agitate the Ink Tank, the ink may settle, which may affect printing quality. Important Open the pouch and remove the Ink Tank.
Page 32 Replacing Ink Tanks iPF9400S Lift the Ink Tank Lock Lever until it stops, and then push it down until it clicks into place. Make sure the Ink Lamp is lit in red. • If the Ink Lamp is not lit in red, reload the tank. Note Close the Ink Tank Cover.
Page 33 iPF9400S Replacing Ink Tanks • After Ink Tank replacement, always close the Ink Tank Cover. If the Ink Tank Cover cannot close, some Ink Tank Lock Lever may not be closed completely. Make sure all ink tank lock levers are fully closed. Important To close the Ink Tank Cover when no Ink Tank is •...
Page 34: Printheads
• If the Display Screen indicates "Open top cover and replace the printhead." Replace both printheads. • If your Canon dealer has advised Printhead replacement Replace the Printhead as directed. Compatible printheads For information on compatible printheads, see "Printhead." →P.34 Precautions when handling the Printhead Take the following precautions when handling the Printhead.
Page 35 iPF9400S Replacing the Printhead • There may be ink around the nozzles of the Printhead you remove. Handle the Printhead carefully during replacement. The ink may stain clothing. Important • Do not open the Printhead pouch until immediately before installation. After removing the Printhead from the pouch, install it right away.
Page 36: Replace The Printhead
Replacing the Printhead iPF9400S Replace the Printhead Open the Top Cover. If the Carriage Cover is dirty, use a damp cloth that you have wrung out completely to wipe it clean. • Do not touch the Linear Scale (a), Carriage Shaft (b), or Fixed Blade (c).
Page 37 iPF9400S Replacing the Printhead If the ventilation duct (a) is dirty, use a damp cloth that you have wrung out completely to wipe it clean. If the Carriage is obscuring the ventilation duct, move the Carriage manually before cleaning the duct.
Page 38 Replacing the Printhead iPF9400S Pull up the Printhead Fixer Cover to open it com- pletely. Remove the Printhead and press the OK button. • Dispose of the used Printhead in accordance with local regulations. Note Holding the new Printhead by the grips (a), remove it from the pouch.
Page 39 iPF9400S Replacing the Printhead • When handling the Printhead, always hold it by the grips (a). Never touch the nozzles (b) or metal contacts (c). This may damage the Printhead and affect printing quality. Important Never touch the ink supply section (d). This may •...
Page 40 Replacing the Printhead iPF9400S Pull the Printhead Fixer Cover down toward the front to lock the Printhead in place. Push the Printhead Fixer Lever toward the back of the printer until it clicks. Push the Carriage Cover down toward the front. Basic Guide...
Page 41 iPF9400S Replacing the Printhead Close the Top Cover. Ink now fills the system. It takes about 13 minutes for ink to fill the system. • While ink is being filled, definitely do not remove the Ink Tank or Maintenance Cartridge. Ink may leak out. Important •...
Page 42: Cutter Unit
Cutter Unit iPF9400S Cutter Unit Cutter Unit Cutter Unit ..............................42 Replacing the Cutter Unit ..........................42 Cutter Unit Cutter Unit When purchasing, check the Model number. Shape Model number CT-06 • For instructions on Cutter Unit replacement, see "Replacing the Cutter Unit." →P.42 Note Replacing the Cutter Unit...
Page 43 iPF9400S Replacing the Cutter Unit Replacing the Cutter Unit Open the Top Cover. If the Cutter Unit or Carriage Cover is dirty, use a damp cloth that you have wrung out completely to wipe it clean. Do not touch the Linear Scale (a), Carriage Shaft •...
Page 44 Replacing the Cutter Unit iPF9400S Holding the Cutter Unit by the Lock Lever (a) and grip (b), remove it from the Carriage. • Never touch any part of the Cutter Unit except the Lock Lever (a) and grip (b). This may stain your hands or cause injury.
Page 45 iPF9400S Replacing the Cutter Unit Close the Top Cover. A confirmation message is displayed about the Cutter Unit lock. Press ▲ or ▼ to select "Yes", and then press the OK button. The Carriage is moved, and a confirmation message is displayed about resetting the cut count. To reset the cut counter, press ▲...
Page 46: Maintenance Cartridge
Maintenance Cartridge iPF9400S Maintenance Cartridge Maintenance Cartridge Maintenance Cartridge ..........................46 Replacing the Maintenance Cartridge ......................46 Maintenance Cartridge Maintenance Cartridge When purchasing, check the Model number. This Maintenance Cartridge comes with a Shaft Cleaner. Shape Model number MC-08 • For instructions on replacing the Maintenance Cartridge and Shaft Cleaner, see "Replacing the Maintenance Cartridge."...
Page 47 iPF9400S Replacing the Maintenance Cartridge Confirm the message When the Maintenance Cartridge is almost empty, a message is shown on the Display Screen. According to the message, replace the Maintenance Cartridge or prepare a new Maintenance Cartridge. (See "When to Replace the Maintenance Cartridge.") →User's Guide If a message is displayed requesting Maintenance Cartridge replacement, you can skip the step Access the menu...
Page 48 Replacing the Maintenance Cartridge iPF9400S Replace the Maintenance Cartridge Open the box, remove the plastic bag, packaging material, and Shaft Cleaner, and then take out the Maintenance Cartridge. • Never touch the metal contacts (a). This may dam- age the Maintenance Cartridge. Important At this point, open the Maintenance Cartridge Cov- Hold the used Maintenance Cartridge by the grip...
Page 49 Important • In accordance with active and ongoing environmental programs, Canon supports recycling of used mainte- nance cartridges. Follow the instructions provided with the new Maintenance Cartridge that describe how to Note process the used Maintenance Cartridge.
Page 50 Replacing the Maintenance Cartridge iPF9400S Keeping the new Maintenance Cartridge level, in- sert it all the way in. Close the Maintenance Cartridge Cover. Press the OK button. The printer now initializes the Maintenance Car- tridge. Next, replace the Shaft Cleaner. Replacing the Shaft Cleaner Replace the Shaft Cleaner when you replace the Maintenance Cartridge.
Page 51 iPF9400S Replacing the Maintenance Cartridge Press the OK button. The Set./Adj. Menu is displayed. Press ▲ or ▼ to select Maintenance, and then press the OK button. Press ▲ or ▼ to select Repl. S. Cleaner, and then press the OK button. The Carriage moves.
Page 52 Replacing the Maintenance Cartridge iPF9400S • Do not touch the Linear Scale (a), Carriage Shaft (b), or Fixed Blade (c). This may stain your Important hands and damage the printer. Holding the new Shaft Cleaner by the grips (a), at- tach it to the Carriage.
Page 53: Cleaning The Printer
iPF9400S Cleaning Inside the Top Cover Cleaning the Printer Cleaning the Printer Cleaning Inside the Top Cover ........................53 Cleaning the Printhead ..........................55 Cleaning Inside the Top Cover Cleaning Inside the Top Cover Clean inside the Top Cover to maintain better printing quality and help prevent problems. Also clean inside the Top Cover in the following situations to ensure optimal operation.
Page 54 Cleaning Inside the Top Cover iPF9400S • If the Cleaning Brush is dirty, rinse it in water. Note Using a damp cloth that you have wrung out com- pletely, wipe inside the Top Cover to clean it. Wipe away any ink residue and paper dust (debris from cutting) on the Top Cover Roller (a), all over the Platen (b), on the Paper Retainer (c), the Border- less Printing Ink Grooves (d), the Ejection Guide...
Page 55: Cleaning The Printhead
If printing does not improve even if you execute Head Cleaning B, try repeating Head Cleaning B once or twice. If this still does not improve printing, the Printhead may have reached the end of its useful life. Contact your Canon dealer for assistance.
Page 56 Cleaning the Printhead iPF9400S Press ▲ or ▼ to select Head Cleaning A or Head Cleaning B, and then press the OK button. Head cleaning is now executed. Print a test pattern to check the nozzles, and determine whether cleaning has cleared the nozzles. (See "Checking for Nozzle Clogging.") →User's Guide Basic Guide...
Page 57: Printer Parts
iPF9400S Control Panel Printer Parts Printer Parts Operations and Display Screen Operations and Display Screen Control Panel ..............................57 Menu Operations ............................58 Menu Structure ............................. 62 Control Panel Control Panel Display Screen Shows printer menus, as well as the printer status and messages. Data Lamp (green) •...
Page 58: Menu Operations
Menu Operations iPF9400S • ▼ button Press this button when viewing menus to display the next menu item or setting value. OK button Press this button on the Tab Selection screen to display the menu of the tab shown. Pressing this button in menu items of each tab for which is displayed at left will move to the lower level of the menu item, enabling you to execute menu commands or set menu values.
Page 59 iPF9400S Menu Operations • If the Tab Selection screen is not displayed, press the Menu button. Note Simply press buttons on the Control Panel to access menus on various tabs from the Tab Selection screen and set or execute Menu items. The following section describes menu operations.
Page 60 Menu Operations iPF9400S • Lower menus are available if is displayed at left next to the second and subsequent rows. To access the lower menus, select the menu and press the OK button. Specifying menu items Menu items can be set as follows. Press ▲...
Page 61 iPF9400S Menu Operations Repeat steps 1 and 2 to complete the settings, and then press the OK button. • If a confirmation message is displayed regarding the setting you entered, press the OK button. The setting is applied, and the printer is now in Standby. Note Executing menu commands Menu commands can be executed as follows.
Page 62: Menu Structure
Menu Structure iPF9400S Menu Structure Menu Structure The menu structure is shown categorized by tab. The * on the right side of an item indicates the default value. The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress.
Page 63: Ink Menu
iPF9400S Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Return Defaults Paper Details Keep Paper Type Off *┋ On *1: For information on the types of paper the printer supports, refer to the Paper Reference Guide. (See Paper Reference Guide .) Types of paper in the printer driver and related software (as well as on the Control Panel) are updated when you install the printer driver from the User Software CD-ROM or if you update paper information with the Media Configuration Tool.
Page 64: Set./Adj. Menu
Menu Structure iPF9400S *1: If a pending job is selected, Print Anyway is displayed. Set./Adj. Menu Limited items are displayed during printing. The displayed items are indicated by annotations. First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Nozzle Check ┋...
Page 65 iPF9400S Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level DNS Domain Name ( *9 ) On ┋ Off * IPv6 ( *8 ) IPv6 Support ( *8 ) IPv6 Stles- On *┋ Off sAddrs ( *8 ) ( *10 ) On ┋...
Page 66 Menu Structure iPF9400S First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Length Unit meter *┋ feet/inch Pause ┋ Warning ┋ None *┋ Hold Job Detect Mis- match Paper Size Sht Selection ISO A3+ *┋ 13"x19"(Super B) Basis Sht Selection ISO B1 *┋...
Page 67 iPF9400S Menu Structure *3: Available if Adj. Priority is Automatic or Print Length. *4: Not displayed if IPv4 Mode is Manual. *5: Not displayed if NetWare is Off. *6: Not displayed if Auto Detect is On. *7: Follows the setting in Date Format. *8: Viewing and configuration is possible for administrators, and only viewing for other users.
Page 68: Printer Parts
Front iPF9400S Printer parts Printer parts Front ................................68 Back ................................69 Top Cover (Inside) ............................70 Carriage ................................ 71 Ink Tank Cover (Inside) ..........................72 Front Front Top Cover Open this cover to install the Printhead, load paper, and remove any jammed paper from inside the printer as needed.
Page 69 iPF9400S Back Ink Tank Cover Open this cover to replace an Ink Tank. (See "Ink Tank Cover (Inside).") →P.72 Control Panel Use this panel to operate the printer and check the printer status. (See "Control Panel.") →P.57 Release Lever Releases the Paper Retainer. Lift this lever toward the front of the printer when loading paper. Maintenance Cartridge Absorbs ink used for maintenance purposes such as head cleaning.
Page 70 Top Cover (Inside) iPF9400S Carrying Handles When carrying the printer, have six people hold it by these handles under both sides. Media Take-up Unit Power Inlet Connect the power cord of the Media Take-up Unit here. Ethernet Port Connect an Ethernet cable to this port. USB Port Connect a USB cable to this port.
Page 71 iPF9400S Carriage Carriage Moves the Printhead. The carriage serves a key role in printing. (See "Carriage.") →P.71 Carriage Shaft The Carriage slides along this shaft. Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed. Platen The Printhead moves across the platen to print.
Page 72 Ink Tank Cover (Inside) iPF9400S Cutter Unit A round-bladed cutter for automatic paper cutting. Retracted when not in use. Shaft Cleaner Prevents the Carriage Shaft from becoming dirty. Cutter Unit Detachment Lever Used when replacing the Cutter Unit. Ink Tank Cover (Inside) Ink Tank Cover (Inside) Left Side Right Side...
Page 73 iPF9400S Ink Tank Cover (Inside) Ink Color Label Load an Ink Tank that matches the color and name on this label. Ink Lamp (Red) Indicates the state of the Ink Tank as follows when the Ink Tank Cover is opened. •...
Page 74: Preparing To Transfer The Printer
• Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit.
Page 75 If consumables must be replaced, the message "Consumables must be replaced. Call for service." is shown on the Display Screen and preparation is not possible. If this message is displayed, press the OK Important button and contact your Canon dealer for assistance. Basic Guide...
Page 76 Preparing to Transfer the Printer iPF9400S Removing Ink Tanks Open the left and right ink tank covers. Lift the stopper (a) of the Ink Tank Lock Lever (a). Lift the Ink Tank Lock Lever until it stops, and then push it down to the front. Hold the Ink Tank by the handle (a) and remove it.
Page 77 iPF9400S Preparing to Transfer the Printer • Store the Ink Tank you removed in the box with the ink holes (a) facing up. Otherwise, ink may leak and cause stains. Important Repeat steps 2 and 3 to remove all ink tanks. Push down the release lever (a) as shown as you gently return all ink tank lock levers to the original position.
Page 78 Preparing to Transfer the Printer iPF9400S When the process is finished, "Preparations for moving the printer finished. Turn the power off" is dis- played. When this happens, replace the Maintenance Cartridge currently being used with a new Maintenance Car- tridge. Press the Power button and turn off the printer.
Page 79 iPF9400S Preparing to Transfer the Printer Grasp the Belt, insert it between the Belt Stopper, and affix the Belt Stopper with a hex screw at the position indicated. • Here, the Belt Stopper is the one that was removed and stored after initial installation. Neglecting to attach the Belt Stopper may damage the printer.
Page 80: Reinstalling The Printer
Reinstalling the Printer iPF9400S Remove the Stand by reversing the installation procedure, when it was attached to the printer. Disassemble and repackage the Stand by following the installation procedure (with six people lifting the printer) in reverse. • Do not use the procedure for rotated installation (installing by rotating the printer). This may damage the print- er.
Page 81 iPF9400S Reinstalling the Printer • Moving the printer requires at least six people, holding it on both sides. Be careful to avoid back strain and other injuries. Caution • When moving the printer, firmly grasp the Carry- ing Handles (a) under each side. The printer may be unsteady if you hold it at other positions, which poses a risk of injury from drop- ping the printer.
Page 82 Reinstalling the Printer iPF9400S Remove tape and packaging material attached to the printer. Also open the Top Cover and remove stoppers and spacers inside the printer. Connect the power cord to the Power Supply Con- nector on the back of the printer. Plug the power cord into the outlet.
Page 83 iPF9400S Reinstalling the Printer Open the Ink Tank Cover and install the ink tanks. Install the Software and the Electronic Manuals. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Software (Windows).") →P.84 (See "Installing the Software (Mac OS X).") →P.86 •...
Page 84: Software Installation
Installing the Software (Windows) iPF9400S Software Installation Software Installation Installing the Printer Driver (Windows) Installing the Printer Driver (Windows) Installing the Software Installing the Software The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide. Supported connection methods The printer driver works over USB or network (TCP/IP) connections.
Page 85 iPF9400S Installing the Software (Windows) • For USB connections, when the dialog box at right is displayed, make sure the printer is on Important and connect the printer and computer with the USB cable. On the Finish window, select Restart my comput- er now and click Restart.
Page 86: Installing The Printer Driver (Mac Os X)
Installing the Software (Mac OS X) iPF9400S Installing the Printer Driver (Mac OS X) Installing the Printer Driver (Mac OS X) Installing the Software Installing the Software The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide. Supported connection methods The printer driver works over USB or network (Bonjour or IP) connections.
Page 87 iPF9400S Installing the Software (Mac OS X) After installation, click Quit. Installation of the software is now finished. Next, connect the printer and computer. After confirming the printer is on, connect the printer to your computer or the network. Click Next and follow the instructions displayed to register the printer to set up and update the paper information.
Page 88: Convenient Printer Driver Features
Print Preview iPF9400S Convenient Printer Driver Features Convenient Printer Driver Features Print Preview ..............................88 Rotate Page 90 degrees (Converse Paper) ....................90 Borderless Printing ............................91 Large-Format Printing ........................... 92 Enlarged/Reduced Printing .......................... 93 Other Methods of Printing: Printing from Print Plug-Ins ................94 Print Preview Print Preview Using the print preview function enables the following.
Page 89 In the File menu of the source application, choose the appropriate menu item for printer settings to display the Print dialog box. Access the Main pane. Select the Print Preview check box. After you click Print, the Canon imagePROGRAF Preview window will be displayed. Basic Guide...
Page 90 Rotate Page 90 degrees (Converse Paper) iPF9400S Rotate Page 90 degrees (Converse Paper) Rotate Page 90 degrees (Converse Paper) You can conserve roll paper by specifying particular settings as suitable for your original. When you print an original that is in portrait orienta- tion, the original is rotated 90 degrees before printing if it fits within the roll width.
Page 91: Borderless Printing
iPF9400S Borderless Printing Borderless Printing Borderless Printing In regular printing, a margin required by the printer is added around the original. With borderless printing, you can print documents without the margin, so that the printed image covers the entire surface of the pa- per.
Page 92: Large-Format Printing
Large-Format Printing iPF9400S Large-Format Printing Large-Format Printing You can create vertical or horizontal banners by print- ing originals in banner formats on rolls. Originals created in Microsoft Word or other applica- tions in your preferred size can be enlarged to fill the width of roll paper by completing simple printer driver settings.
Page 93: Enlarged/Reduced Printing
iPF9400S Enlarged/Reduced Printing Enlarged/Reduced Printing Enlarged/Reduced Printing Originals can be printed at larger or smaller sizes, as desired. Configuring Settings in Windows Access the Page Setup sheet. Click the width of the loaded roll in the Roll Paper Width list. In the Page Size list, click the size of the original as specified in the source application.
Page 94 Other Methods of Printing: Printing from Print Plug-Ins iPF9400S Other Methods of Printing: Printing from Print Plug-Ins Other Methods of Printing: Printing from Print Plug-Ins Using print plug-ins, you can print directly from applications such as Adobe Photoshop and Digital Photo Profes- sional.
Page 95: Adjusting The Printhead
iPF9400S Automatic Adjustment to Straighten Lines and Colors Adjustments for Better Print Quality Adjustments for Better Print Quality Adjusting the Printhead Adjusting the Printhead Automatic Adjustment to Straighten Lines and Colors Automatic Adjustment to Straighten Lines and Colors If vertical lines in printed documents are warped or colors are out of alignment, execute Head Posi. Adj.. The print- er will print and read a test pattern, and the Printhead position will be adjusted automatically.
Page 96 Automatic Adjustment to Straighten Lines and Colors iPF9400S • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings. Important On the Tab Selection screen of the Control Panel, press ◀ or ▶...
Page 97: Adjusting The Feed Amount
iPF9400S Selecting a Feed Amount Adjustment Method Adjusting the feed amount Adjusting the feed amount Selecting a Feed Amount Adjustment Method ..................... 97 Automatic Banding Adjustment ........................98 Selecting a Feed Amount Adjustment Method Selecting a Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Print Quality and Print Length, either of which will be applied during printing.
Page 98: Automatic Banding Adjustment
Automatic Banding Adjustment iPF9400S Automatic Banding Adjustment Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adj. Quality for automatic adjustment of the paper feed amount. There are two modes of automatic adjustment to correct banding: Auto(GenuinePpr) and Auto(OtherPaper). In either mode, the printer prints and reads a test pattern for automatic adjustment of the feed amount.
Page 99 iPF9400S Automatic Banding Adjustment Press the OK button. The Set./Adj. Menu is displayed. Press ▲ or ▼ to select Adjust Printer, and then press the OK button. Press ▲ or ▼ to select Feed Priority, and then press the OK button. Press ▲...
Page 100: Troubleshooting Problems Regarding Paper
Clearing Jammed Roll Paper iPF9400S Troubleshooting Troubleshooting Problems Regarding Paper Problems Regarding Paper Clearing Jammed Roll Paper ........................100 Clearing a Jammed Sheet .......................... 103 Roll paper cannot be inserted into the paper feed slot ................105 Cannot load sheets ............................. 106 Paper is not cut straight ..........................
Page 101 iPF9400S Clearing Jammed Roll Paper • Do not touch the Linear Scale (a), Carriage Shaft (b), or Fixed Blade (c), This may stain your Important hands and damage the printer. Lift the Release Lever. Holding the paper on both sides, pull the jammed portion out toward the front.
Page 102 Clearing Jammed Roll Paper iPF9400S • When cutting paper, be careful to avoid injury or damage to the printer. Caution If the Carriage is on the left, move the Carriage to the right until it stops. • Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on the printer.
Page 103: Clearing A Jammed Sheet
iPF9400S Clearing a Jammed Sheet Turn the printer on. (See "Turning the Printer On and Off.") →User's Guide The roll is advanced and the printer is ready to print. • For a neater edge, press the Cut button, select Yes, and cut the edge. (See "Specifying the Cutting Method for Rolls.") →User's Guide Note...
Page 104 Clearing a Jammed Sheet iPF9400S • Do not touch the Linear Scale (a), Carriage Shaft (b), or Fixed Blade (c). This may stain your Important hands and damage the printer. Lift the Release Lever. If the paper is visible, hold the paper and pull it out toward the front.
Page 105: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
iPF9400S Roll paper cannot be inserted into the paper feed slot If the paper is not visible, lift the Ejection Guide, re- move the Roll Holder, and clear the paper jam from below. After removing the paper, make sure there are no other scraps of paper in the printer, and then lower the Ejection Guide.
Page 106: Cannot Load Sheets
Cannot load sheets iPF9400S Cannot load sheets Cannot load sheets Cause Corrective Action The paper source selection is incorrect. Press the Load button and select the paper source. Paper is not cut straight Paper is not cut straight Cause Corrective Action The paper is bent or curled at the cut position.
Page 107: The Size Of Clear Film Cannot Be Detected
Turn the printer on. (See "Using the Media Take-up Unit (Optional).") →User's Guide If the Media Take-up Unit continues rotating, contact your Canon dealer for assistance. The size of clear film cannot be detected The size of clear film cannot be detected Cause Corrective Action The Platen is soiled with ink or other substances.
Page 108: Printing Does Not Start
The Data lamp on the Control Panel does not light up iPF9400S Printing does not start Printing does not start The Data lamp on the Control Panel does not light up ................108 The printer does not respond even if print jobs are sent ................108 Ink Filling..
Page 109: The Printer Stops During A Print Job
(See "Checking for Nozzle Clogging.") →User's Guide A print job was received from an in- Use the correct imagePROGRAF printer driver for the printer and try printing again. compatible printer driver. The printer is damaged. Contact your Canon dealer for assistance. Basic Guide...
Page 110: Problems With The Printing Quality
Printing is faint iPF9400S Problems with the printing quality Problems with the printing quality Printing is faint ............................110 Paper rubs against the printhead ....................... 110 The edges of the paper are dirty ........................ 111 The surface of the paper is dirty ......................... 112 The back side of the paper is dirty ......................
Page 111: The Edges Of The Paper Are Dirty
→User's Guide You are printing on heavyweight paper When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a or paper that curls or wrinkles easily af- VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still oc- ter absorbing ink.
Page 112: The Surface Of The Paper Is Dirty
Corrective Action You are printing on heavyweight paper or When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a paper that curls or wrinkles easily after VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still absorbing ink.
Page 113: Immediately After Borderless Printing, The Trailing Edge Margin Is Soiled During Regular Printing
iPF9400S Immediately after borderless printing, the trailing edge margin is soiled during regular printing Immediately after borderless printing, the trailing edge margin is soiled during regular printing Immediately after borderless printing, the trailing edge margin is soiled during regular printing Cause Corrective Action Depending on your printing environment, after bor-...
Page 114: Colors In Printed Images Are Uneven
Density may be uneven if you use Glossy In Advanced Settings of the printer driver, choose Highest quality or High in Print Quality. Paper or Canon Coated Paper. The type of paper specified in the printer Load paper of the same type as you have specified in the printer driver.
Page 115: Image Edges Are Blurred Or White Banding Occurs
iPF9400S Image edges are blurred or white banding occurs Cause Corrective Action The type of paper specified in the printer Make sure the same type of paper is specified in the printer driver as you have loaded in the driver does not match the type loaded in printer.
Page 116 Setting the Blue Switch on the Platen iPF9400S Open the Top Cover. Remove the Cleaning Brush (a). Using the back of the Cleaning Brush, move the first Switch to the side opposite ●. Basic Guide...
Page 117 iPF9400S Setting the Blue Switch on the Platen Refer to the following table to confirm the number on the Platen (a) that corresponds to the size of pa- per for printing. Number Dimensions 254.0 mm (10.00 in) 355.6 mm (14.00 in) 431.8 mm (17.00 in) 515.0 mm (JIS B2 or B3) 594.0 mm (ISO A1 or A2) or 609.6 mm (24.00 in)
Page 118: The Contrast Becomes Uneven During Printing
The contrast becomes uneven during printing iPF9400S Using the back of the Cleaning Brush, move the Switch to the side opposite ●, corresponding to the size of the paper for printing. In this case, note that you will move the switch in the opposite direction from the direction in step 4. The Switch only moves number 1 and the number •...
Page 119: Images Are Printed Crooked
iPF9400S Images are printed crooked Cause Corrective Action The type of paper specified in the printer driv- Change the type of paper in the printer driver and try printing again. er does not match the type loaded in the printer. Images are printed crooked Images are printed crooked Cause...
Page 120: Lines Or Colors Are Misaligned
Lines or colors are misaligned iPF9400S Lines or colors are misaligned Lines or colors are misaligned Cause Corrective Action The Printhead is not being aligned cor- Adjust the Printhead alignment. rectly. (See "Automatic Adjustment to Straighten Lines and Colors.") →P.95 (See "Manual Adjustment to Straighten Lines and Colors (Head Posi.
Page 121: Cannot Print Over A Network
iPF9400S Cannot connect the printer to the network Cannot print over a network Cannot print over a network Cannot connect the printer to the network ....................121 Cannot print over a TCP/IP network ......................121 Cannot print over a NetWare network ......................121 Cannot print over AppleTalk or Bonjour networks ..................
Page 122: Cannot Print Over Appletalk Or Bonjour Networks
Cannot print over AppleTalk or Bonjour networks iPF9400S Cause Corrective Action The NetWare server and serv- Start NWADMIN or PCONSOLE and confirm that the print service is configured correctly and the ices are not configured correctly. print queue is available. If data transmission to a printer on another subnet fails, deactivate NCP burst mode in that printer's network protocol settings.
Page 123: Installation Problems
The following instructions are for Windows XP. The method of removing printer drivers varies depending on the version of Windows. Note From the Windows start menu, select Programs > Canon Printer Uninstaller > imagePROGRAF Printer Driver Uninstaller to display the Delete Printer window. Select the printer in the list and click Delete.
Page 124 Removing Installed Printer Drivers iPF9400S From the Windows start menu, select Programs > imagePROGRAF Device Setup Utility > Uninstaller (imagePROGRAF Device Setup Utility) to start the wizard. In the wizard window, click Delete, and then click Next. Follow the instructions on the screen to remove imagePROGRAF Device Setup Utility. Basic Guide...
Page 125: Other Problems
After the printer is turned on • After data transmission • After ink tank replacement In other cases, contact your Canon dealer. Messages advising to check the maintenance cartridge are not cleared Messages advising to check the maintenance cartridge are not cleared Cause Corrective Action...
Page 126: The Printer Consumes A Lot Of Ink
Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur as a result of refilling ink.
Page 127 iPF9400S Ink Level Detection A confirmation message is shown on the Display Screen about releasing ink level detection. After checking the message, press the ▶ button. After checking the message, press the ▶ button. Press ▲ or ▼ to select Yes, and then press the OK button. Check the message and press the ▶...
Page 128 Ink Level Detection iPF9400S Press ▲ or ▼ to select Yes, and then press the OK button. A confirmation message about updating ink information is shown on the Display Screen. After checking the message, press the ▶ button. Press ▲ or ▼ to select Yes, and then press the OK button. Ink level detection is now released.
Page 129: Error Message Messages Regarding Paper
iPF9400S Paper mismatch Error Message Error Message Messages regarding paper Messages regarding paper Paper mismatch ............................129 MediaType Mismatch ..........................129 The paper is too small..........................130 The paper is too small..........................130 PaprWidth Mismatch ........................... 131 Paper size not detected..........................131 Insufficient paper for job ..........................
Page 130: The Paper Is Too Small
The paper is too small. iPF9400S Cause Corrective Action When Detect Mismatch in the Control Panel Replace the loaded paper with paper of the type and size you have specified in the menu is set to Pause, the type of paper loaded printer driver.
Page 131: Paprwidth Mismatch
iPF9400S PaprWidth Mismatch "Replace roll with 10 in. wide or larger roll." Cause Corrective Action The loaded paper is too small. Replace the roll with a roll 10 inches in width or larger as follows. (When you have attempted to print a test print sheet or other Press ▲...
Page 132: Insufficient Paper For Job
Insufficient paper for job iPF9400S Cause Corrective Action Because the Platen is soiled with ink or other substances, the size of the clear film Open the Top Cover and clean the entire cannot be detected. Platen. (See "Cleaning Inside the Top Cover.") →P.53 Insufficient paper for job Insufficient paper for job...
Page 133: Roll Printing Is Selected, But Sheets Are Loaded
iPF9400S Roll printing is selected, but sheets are loaded. Cause Corrective Action You have attempted to print on a roll, but no (See "Loading Rolls in the Printer.") →P.11 roll is loaded. Press ▲ or ▼ and select Stop Printing or press the Stop button to stop printing. Roll printing is selected, but sheets are loaded.
Page 134: No Sheets
No sheets. iPF9400S No sheets. No sheets. Cause Corrective Action A sheet has come out of the printer during printing. Lift the Release Lever and remove the paper. Reload the paper. (See "Loading Sheets in the Printer.") →P.18 Sheet printing is selected. Sheet printing is selected.
Page 135: Paper Loaded Askew
iPF9400S Paper loaded askew. Paper loaded askew. Paper loaded askew. Cause Corrective Action Paper loaded crooked was detected when the paper was advanced. Lift up the Release Lever and reload the pa- per. (See "Loading Rolls in the Printer.") →P.11 (See "Loading Sheets in the Printer.") →P.18 If this error recurs after you reload the roll,...
Page 136: End Of Paper Feed
For information about paper that is compatible with automatic cutting, see the Paper Reference Guide. (See Paper Reference Guide .) Lift the Release Lever and remove the paper. In other cases, the Cutter Unit Contact your Canon dealer for assistance. may be damaged. End of paper feed. End of paper feed.
Page 137: Media Take-Up Unit Ready
iPF9400S Media take-up unit ready. Media take-up unit ready. Media take-up unit ready. Cause Corrective Action The Take-up Reel setting in the printer Set./Adj. Menu Press ▲ or ▼ to select Stop Printing, and then press the OK button to stop was changed from Enable to Disable, but a print job was printing.
Page 138 Paper position not suitable for borderless printing. iPF9400S Cause Corrective Action The paper is loaded askew. Press ▲ or ▼ to select Change Paper and straighten the paper so that the edges are be- tween the ink grooves for borderless printing. Insert the roll firmly until it touches the flange of the Roll Holder.
Page 139: Messages Regarding Ink
iPF9400S Ink insufficient. Messages regarding ink Messages regarding ink Ink insufficient............................. 139 No ink left..............................139 Remaining level of the ink cannot be correctly detected................139 Close Ink Tank Cover ..........................139 Ink tank is empty............................140 Not much ink is left.
Page 140: Ink Tank Is Empty
Ink tank is empty. iPF9400S Ink tank is empty. Ink tank is empty. Cause Corrective Action There is no ink left in an ink tank. Open the Ink Tank Cover, and replace the Ink Tank for There are no ink colors with × displayed above the remaining ink indicator in the the color that is out of ink.
Page 141: Messages Regarding Printing Or Adjustment
iPF9400S Cannot execute this command. Use other paper. Messages regarding printing or adjustment Messages regarding printing or adjustment Cannot execute this command. Use other paper..................141 Cannot adjust printhead..........................144 Cannot calibrate............................141 Excessive temperature or humidity......................141 Please execute common calibration.
Page 142: Please Commn Calibrt Using Above Paper
Please commn calibrt using above paper. iPF9400S Cause Corrective Action Note that this is displayed when all of the following are satisfied. (See "Color Calibration Using the Printer Sensor.") →User's Guide • If "Set Exec. Guide" is On in the Control Panel menu. Set "Set Exec.
Page 143: Cannot Adjust Paper Feed
iPF9400S Move the blue platen switch No.xx to the right. (xx represents a number) Move the blue platen switch No.xx to the right. (xx represents a number) Move the blue platen switch No.xx to the right. (xx represents a number) Cause Corrective Action The printer has detected that the blue Switch on the platen needed in...
Page 144: Messages Regarding Printheads
Cannot adjust printhead. iPF9400S Messages regarding printheads Messages regarding printheads Cannot adjust printhead..........................144 PHeads: wrong pos............................ 144 Wrong x printhead. (x is L, R, or not displayed) ..................144 x printhead error (x is L, R, or not displayed) ..................... 144 Cannot recognize print head x.
Page 145: Execute Printhead Cleaning
iPF9400S Cannot recognize print head x. (x is L, R, or not displayed) Cannot recognize print head x. (x is L, R, or not displayed) Cannot recognize print head x. (x is L, R, or not displayed) Cause Corrective Action No Printhead is installed.
Page 146: Messages Regarding The Maintenance Cartridge
No maintenance cartridge. iPF9400S Messages regarding the maintenance cartridge Messages regarding the maintenance cartridge No maintenance cartridge.......................... 146 Wrong maintenance cartridge........................146 Maint. cart. The level is low ......................... 146 No Maintenance Cartridge capacity......................146 Maintenance cartridge full.......................... 146 Maintenance cartridge problem.
Page 147: Messages Regarding The Hard Disk
iPF9400S Hard disk error. Messages regarding the hard disk Messages regarding the hard disk Hard disk error............................147 File read error............................. 147 The mail box is full............................147 Mail box full. Now printing without saving data..................147 Mail box nearly full.
Page 148 Mail box full. Delete unwanted data iPF9400S Cause Corrective Action 100 jobs are stored in the Personal Box. Delete unneeded jobs stored in personal boxes. (See "Deleting Saved Jobs.") →User's Guide Basic Guide...
Page 149: Other Messages
Cause Corrective Action An error requiring service may have occurred. Write down the error code and message, turn off the printer, and contact your Canon dealer for assistance. Hardware error. xxxxxxxx-xxxx (x represents a letter or number) Hardware error. xxxxxxxx-xxxx (x represents a letter or number)
Page 150: Prepare For Parts Replacement
Calibration There is a problem with the multi-sensor. Cause Corrective Action The performance of a sensor inside the printer may be Press the OK button and cancel calibration. Contact your Canon dealer for as- impaired. sistance. Multi-sensor error Multi-sensor error...
Page 151: Error Messages
iPF9400S Error Messages Error Messages Before borderless printing, move the blue platen switch................142 Blue platen switch is dirty........................... 142 Borderless printng not possible........................137 Borderless printng not possible. Paper stretched or shrank..............142 Calibration There is a problem with the multi-sensor................. 150 Cannot adjust paper feed.
Page 152 iPF9400S Prepare for parts replacement........................150 Regular printing is selected, but a roll is loaded..................134 Rel lever is in wrong position........................136 Remaining level of the ink cannot be correctly detected................139 Rewinding error............................136 Roll printing is selected, but sheets are loaded.
Page 153 Index Adjust Length .............. 97 Removing printer drivers ..........123 Adjust Printer ............... 97 Removing the Roll ............15 Adobe RGB ..............94 Replace P.head ............35 Replacing Ink Tanks ............23 Replacing the Cutter Unit ..........42 Rewinding error ............136 Cleaning .........
Page 154 Basic Guide Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042 U.S.A Canon Europe Ltd. 3 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET United Kingdom Canon (China) Co., Ltd.

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