Table of Contents
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TG6411-6421FX(e).book Page 1 Friday, February 27, 2009 11:44 AM
Model shown is KX-TG6411.
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID and SMS. You must subscribe to the
appropriate service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
To use this unit in your country, first change the unit's region setting
to match your country (page 25). Change the unit's display language
as needed (page 16).
(For Czech and Slovakia)
This cordless telephone is possible to use according to General licence
No.: VO-R/8/08.2005-23 (for Czech), VPR-7/2001 (for Slovakia).
Please read these operating instructions before using the unit and save
them for future reference.
Operating Instructions
Digital Cordless Phone
KX-TG6411FX
Model No.
KX-TG6412FX
Digital Cordless Answering System
KX-TG6421FX
Model No.
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Table of Contents
Related Manuals for Panasonic KX-TG6411FX
Summary of Contents for Panasonic KX-TG6411FX
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Page 1: Operating Instructions
KX-TG6421FX Model No. Model shown is KX-TG6411. Thank you for purchasing a Panasonic product. This unit is compatible with Caller ID and SMS. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use. -
Page 2: Table Of Contents
TG6411-6421FX(e).book Page 2 Friday, February 27, 2009 11:44 AM Table of Contents Introduction Answering System Model composition ....3 Answering system ....35 Accessory information . -
Page 3: Introduction
KX-TG6412 KX-TG6411 KX-TGA641 KX-TG6421 KX-TG6421 KX-TG6421 KX-TGA641 series L The suffix (FX) in the following model numbers will be omitted in these instructions: KX-TG6411FX/KX-TG6412FX/KX-TG6421FX Feature differences Intercom Series Answering system Between handsets KX-TG6411 series – KX-TG6421 series *1 Intercom calls can be made between the handsets by purchasing and registering... -
Page 4: Accessory Information
Charger — *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable P03P, HHR-4MRE, or HHR-4MPT batteries Battery type: –... -
Page 5: General Information
L For use in other countries, please contact your equipment supplier. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. - Page 6 TG6411-6421FX(e).book Page 6 Friday, February 27, 2009 11:44 AM Introduction For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here.
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Page 7: Important Information
TG6411-6421FX(e).book Page 7 Friday, February 27, 2009 11:44 AM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of aerosol cleaners. life/property, read this section carefully before L Do not disassemble the product. -
Page 8: Important Safety Instructions
MH batteries AAA (R03) size. Base unit location/avoiding noise L Do not mix old and new batteries. The base unit and other compatible Panasonic L Do not open or mutilate the batteries. units use radio waves to communicate with Released electrolyte from the batteries is each other. -
Page 9: Specifications
TG6411-6421FX(e).book Page 9 Friday, February 27, 2009 11:44 AM Important Information L Operating the product near electrical Penalties may be applicable for incorrect appliances may cause interference. Move disposal of this waste, in accordance with away from the electrical appliances. national legislation. - Page 10 TG6411-6421FX(e).book Page 10 Friday, February 27, 2009 11:44 AM Important Information Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product.
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Page 11: Getting Started
TG6411-6421FX(e).book Page 11 Friday, February 27, 2009 11:44 AM Getting Started L Do NOT use alkaline/Manganese/Ni- Cd batteries. Setting up L Confirm correct polarities (S, T). Connections L Use only the supplied Panasonic AC adaptor PQLV219CE. ■ Base unit Press plug firmly. “Click” Rechargeable Ni-MH ONLY Hooks... -
Page 12: Note When Setting Up
L Use the supplied rechargeable L Actual battery performance depends batteries. For replacement, we on a combination of how often the recommend using the Panasonic handset is in use and how often it is rechargeable batteries noted on page not in use (standby). -
Page 13: Controls
TG6411-6421FX(e).book Page 13 Friday, February 27, 2009 11:44 AM Getting Started K Charge contacts Controls ■ Control type A Soft keys The handset features 3 soft keys. By Handset pressing a soft key, you can select the feature shown directly above it on the display. -
Page 14: Display
TG6411-6421FX(e).book Page 14 Friday, February 27, 2009 11:44 AM Getting Started Item Meaning ■ KX-TG6421 When displayed next to the battery icon: Answering system is (page 35) When displayed with a number: New messages have been recorded. (page 37) Answering system answers calls with a E F G H greeting message and... -
Page 15: Turning The Power On/Off
TG6411-6421FX(e).book Page 15 Friday, February 27, 2009 11:44 AM Getting Started Soft key icons Turning the power Icon Action on/off Returns to the previous screen. Power on Displays the menu. Press {ih} for about 1 second. Accepts the current selection. Power off Displays a previously Press {ih} for about 2 seconds. -
Page 16: Display Language
TG6411-6421FX(e).book Page 16 Friday, February 27, 2009 11:44 AM Getting Started Display language Dialling mode If you cannot make calls, change this Important: setting according to your telephone line L When the language selection is service. The default setting is “Tone”. displayed after installing the “Tone”: For tone dial service. -
Page 17: Making/Answering Calls
TG6411-6421FX(e).book Page 17 Friday, February 27, 2009 11:44 AM Making/Answering Calls {V}/{^}: “Yes” i M i {ih} Making calls Pause (for PBX/long distance service users) Lift the handset and dial the phone A pause is sometimes required when number. making calls using a PBX or long L To correct a digit, press ^. -
Page 18: Useful Features During A Call
TG6411-6421FX(e).book Page 18 Friday, February 27, 2009 11:44 AM Making/Answering Calls If you subscribe to both Caller ID and Adjusting the handset ringer volume Call Waiting with Caller ID services, Press {^} or {V} repeatedly to select the the 2nd caller’s information is displayed desired volume while the handset is after you hear the call waiting tone on the ringing for an incoming call. -
Page 19: Key Lock
TG6411-6421FX(e).book Page 19 Friday, February 27, 2009 11:44 AM Making/Answering Calls Key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is To turn key lock on, press 8 (middle soft key) for about 3 seconds. -
Page 20: Phonebook
TG6411-6421FX(e).book Page 20 Friday, February 27, 2009 11:44 AM Phonebook Press the dial key ({0} to {9}) which contains the character you are Handset phonebook searching for (page 44). L Press the same dial key The phonebook allows you to make calls repeatedly to display the first without having to dial manually. -
Page 21: Copying Phonebook Entries
(page 20). Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset. Copying an entry Find the desired entry (page 20). {V}/{^}: “Copy” i M Enter the handset number you wish to send the phonebook entry to. -
Page 22: Programming
TG6411-6421FX(e).book Page 22 Friday, February 27, 2009 11:44 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus 8 (middle soft key) Press {V} or {^} to select the desired top-menu. i M Press {V} or {^} to select the desired item in sub-menu 1. - Page 23 TG6411-6421FX(e).book Page 23 Friday, February 27, 2009 11:44 AM Programming Top-menu Sub-menu 1 Sub-menu 2 Page – – Base Unit Setup Ringer Volume <Medium> > – Dial Mode <Tone> – – Privacy Mode <Off> *11, *12 – Recall/Flash <600 msec.> –...
- Page 24 TG6411-6421FX(e).book Page 24 Friday, February 27, 2009 11:44 AM Programming *9 KX-TG6421 *10To prevent other users from joining your conversations with outside callers, turn this feature on. *11 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary.
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Page 25: Special Programming
PIN. The unit will not reveal the PIN to you. If you forget your PIN, contact your nearest {V}/{^}: “Alarm” i M Panasonic service centre. {V}/{^}: Select the desired alarm 8 (middle soft key) option. i M {V}/{^}: “Base Unit Setup”... - Page 26 TG6411-6421FX(e).book Page 26 Friday, February 27, 2009 11:44 AM Programming {V}/{^}: Select the desired country. This is normal and the handset can be used once w stops flashing. countries Incoming call barring (Caller except Czech and Slovakia ID subscribers only) Ceská...
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Page 27: Registering A Unit
Additional handsets “0000”). i M Up to 6 handsets can be registered to L If you forget your PIN, contact the base unit. your nearest Panasonic service Important: centre. L The additional handset model L When the handset has been... -
Page 28: Base Unit
L The handset does not beep when cancelling its own registration. {ih} Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT... -
Page 29: Caller Id Service
TG6411-6421FX(e).book Page 29 Friday, February 27, 2009 11:44 AM Caller ID Service phonebook is displayed and logged in the caller list. Using Caller ID service Important: L This unit is Caller ID compatible. To Caller list use Caller ID features, you must subscribe to a Caller ID service. -
Page 30: Erasing Caller Information
TG6411-6421FX(e).book Page 30 Friday, February 27, 2009 11:44 AM Caller ID Service {V}/{^}: Select the desired entry. L If the other party’s name is displayed on the screen, you can switch the screen between the name and its phone number by pressing 9 repeatedly. -
Page 31: Sms (Short Message Service)
TG6411-6421FX(e).book Page 31 Friday, February 27, 2009 11:44 AM SMS (Short Message Service) Using SMS Storing SMS message centre numbers SMS allows you to send and receive text messages between other fixed-line and SMS message centre numbers must be mobile phones that support compatible stored in order to send and receive SMS SMS networks and features. -
Page 32: Sending A Message
TG6411-6421FX(e).book Page 32 Friday, February 27, 2009 11:44 AM SMS (Short Message Service) L If your message contains over 160 characters, the message is a long Sending a message message and “@@Long Text@@” is displayed. Your service provider/ Writing and sending a new telephone company may treat long messages differently from other message... -
Page 33: Receiving A Message
TG6411-6421FX(e).book Page 33 Friday, February 27, 2009 11:44 AM SMS (Short Message Service) {V}/{^}: “Yes” i M i {ih} Editing/forwarding a message While reading a received message, press 8. Receiving a message {V}/{^}: “Edit Message” i M When an SMS message is received: Continue from step 4, “Writing and –... -
Page 34: Sms Settings
TG6411-6421FX(e).book Page 34 Friday, February 27, 2009 11:44 AM SMS (Short Message Service) SMS settings If the base unit is reset to its default settings (page 25), the following SMS- related settings will be reset. The contents of the receive and send lists will be erased. -
Page 35: Answering System
TG6411-6421FX(e).book Page 35 Friday, February 27, 2009 11:44 AM Answering System – If you recorded your own greeting message, the same message is still Answering system announced to callers even though their messages are not recorded. Available for: KX-TG6421 The answering system can answer and Turning the answering record calls for you when you are system on/off... -
Page 36: Greeting Message
TG6411-6421FX(e).book Page 36 Friday, February 27, 2009 11:44 AM Answering System {V}/{^}: Select the desired setting. recorded greeting message asking callers to call again. i M i {ih} Erasing your greeting message (Resetting to a pre-recorded greeting Greeting message message) If you want to use a pre-recorded When the unit answers a call, a greeting greeting message once you record your... -
Page 37: Listening To Messages Using The Handset
TG6411-6421FX(e).book Page 37 Friday, February 27, 2009 11:44 AM Answering System Note: Note: L When the answer on indicator on the L To switch to the receiver, press {C}. base unit flashes rapidly, the message L If “Messages Full” is shown on the memory is full (“Memory capacity”, display, u and the total number of page 35). -
Page 38: Remote Operation
TG6411-6421FX(e).book Page 38 Friday, February 27, 2009 11:44 AM Answering System system remotely. This code prevents *1 If pressed within the first 5 unauthorised parties from listening to seconds of a message, the your messages remotely. previous message is played. Important: *2 You can also erase as follows: W i {V}/{^}: “Yes”... -
Page 39: Answering System Settings
TG6411-6421FX(e).book Page 39 Friday, February 27, 2009 11:44 AM Answering System Operation Answering system Skip message (during playback) settings Play new messages If the base unit is reset to its default Play all messages settings (page 25), the following Play greeting message answering system-related settings will Record greeting message be reset. - Page 40 TG6411-6421FX(e).book Page 40 Friday, February 27, 2009 11:44 AM Answering System {V}/{^}: “Answer System” i Caller’s recording time You can change the maximum message {V}/{^}: “Settings” i M recording time allotted to each caller. {V}/{^}: “Number of Rings” i You can also select “Greeting Only” which sets the unit to greet callers but {V}/{^}: Select the desired setting.
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Page 41: Voice Mail Service
TG6411-6421FX(e).book Page 41 Friday, February 27, 2009 11:44 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 42: Intercom/Locator
TG6411-6421FX(e).book Page 42 Friday, February 27, 2009 11:44 AM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred Note: between 2 handsets. L If you receive an outside call while During an outside call, press 4 to talking on the intercom, you hear put the call on hold. - Page 43 TG6411-6421FX(e).book Page 43 Friday, February 27, 2009 11:44 AM Intercom/Locator Note: L After the paging party disconnects, you can talk to the outside caller.
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Page 44: Useful Information
TG6411-6421FX(e).book Page 44 Friday, February 27, 2009 11:44 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 44). - Page 45 TG6411-6421FX(e).book Page 45 Friday, February 27, 2009 11:44 AM Useful Information Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) (Not available for SMS) L The following are used for both uppercase and lowercase: Cyrillic character table (P) (Not available for SMS)
- Page 46 TG6411-6421FX(e).book Page 46 Friday, February 27, 2009 11:44 AM Useful Information...
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Page 47: Error Messages
TG6411-6421FX(e).book Page 47 Friday, February 27, 2009 11:44 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The supplied telephone line cord has not been Check Phone Line connected yet or not connected properly. -
Page 48: Troubleshooting
TG6411-6421FX(e).book Page 48 Friday, February 27, 2009 11:44 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. - Page 49 Cancel unused handset registrations from the base unit (page 28). L You entered the wrong PIN. If you forget your PIN, contact your nearest Panasonic service centre. L Place the handset and the base unit away from other electrical appliances.
- Page 50 TG6411-6421FX(e).book Page 50 Friday, February 27, 2009 11:44 AM Useful Information Problem Cause/solution The handset display is blank. L The handset is not turned on. Turn the power on (page 15). Making/answering calls, intercom Problem Cause/solution w is flashing. L The handset is too far from the base unit. Move closer.
- Page 51 TG6411-6421FX(e).book Page 51 Friday, February 27, 2009 11:44 AM Useful Information Caller ID Problem Cause/solution Caller information is not L You must subscribe to a Caller ID service. displayed. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.
- Page 52 TG6411-6421FX(e).book Page 52 Friday, February 27, 2009 11:44 AM Useful Information SMS (Short Message Service) Problem Cause/solution The SMS message centre L Someone tried to send you a message while number is logged in the caller SMS is turned off. Turn it on (page 31). list and the message is not received.
- Page 53 TG6411-6421FX(e).book Page 53 Friday, February 27, 2009 11:44 AM Useful Information Answering system (KX-TG6421) Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on messages. (page 35). L The message memory is full. Erase unnecessary messages (page 37).
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Page 54: Wall Mounting
Insert the batteries and charge fully before use. If the unit does not work properly, contact your nearest Panasonic service centre. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process. -
Page 55: Index
TG6411-6421FX(e).book Page 55 Friday, February 27, 2009 11:44 AM Index M Making calls: 17 Missed calls: 29 Index Mute: 18 Pause: 17 Additional handsets: 27 Phonebook: 20 Alarm: 25 PIN: 25 Answering calls: 17 Power failure: 12 Answering system: 35 Power on/off: 15 Call screening: 35 Privacy mode: 23... - Page 56 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.