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TG6411-6421NZ(e).book Page 1 Tuesday, March 31, 2009 1:07 PM
Model shown is KX-TG6411.
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
Operating Instructions
Digital Cordless Phone
KX-TG6411NZ
Model No.
KX-TG6412NZ
Digital Cordless Answering System
KX-TG6421NZ
Model No.
KX-TG6422NZ
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Table of Contents
Related Manuals for Panasonic KX-TG6411NZ
Summary of Contents for Panasonic KX-TG6411NZ
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Page 1: Operating Instructions
Model No. KX-TG6422NZ Model shown is KX-TG6411. Thank you for purchasing a Panasonic product. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use. -
Page 2: Table Of Contents
TG6411-6421NZ(e).book Page 2 Tuesday, March 31, 2009 1:07 PM Table of Contents Introduction Voice Mail Service Model composition ....3 Voice mail service....34 Accessory information . -
Page 3: Introduction
KX-TG6421 KX-TG6421 KX-TG6421 KX-TGA641 series KX-TG6422 KX-TG6421 KX-TGA641 L The suffix (NZ) in the following model numbers will be omitted in these instructions: KX-TG6411NZ/KX-TG6412NZ/KX-TG6421NZ/KX-TG6422NZ Feature differences Intercom Series Answering system Between handsets KX-TG6411 series – KX-TG6421 series *1 Intercom calls can be made between the handsets by purchasing and registering... -
Page 4: Accessory Information
Handset cover Charger — *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MPT batteries Battery type: –... -
Page 5: Expanding Your Phone System
TG6411-6421NZ(e).book Page 5 Tuesday, March 31, 2009 1:07 PM Introduction Expanding your phone system You can expand your phone system by Handset (optional): KX-TGA641AZ registering optional handsets (6 max.) to a single base unit. -
Page 6: Important Information
TG6411-6421NZ(e).book Page 6 Tuesday, March 31, 2009 1:07 PM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of life/ aerosol cleaners. property, read this section carefully before L Do not disassemble the product. -
Page 7: Important Safety Instructions
TG6411-6421NZ(e).book Page 7 Tuesday, March 31, 2009 1:07 PM Important Information L The unit’s answering system only responds Battery to Distinctive Alert cadence(s) DA1 and DA3. L We recommend using the batteries noted L Not all telephones will respond to incoming on page 4. -
Page 8: For Best Performance
Routine care Base unit location/avoiding noise L Wipe the outer surface of the product The base unit and other compatible Panasonic with a soft moist cloth. units use radio waves to communicate with L Do not use benzine, thinner, or any each other. -
Page 9: Specifications
TG6411-6421NZ(e).book Page 9 Tuesday, March 31, 2009 1:07 PM Important Information Specifications ■ Standard: GAP (Generic Access Profile) ■ Frequency range: 1.88 GHz to 1.90 GHz ■ RF transmission power: Approx. 10 mW (average power per channel) ■ Power source: 220–240 V AC, 50/60 Hz ■... -
Page 10: Getting Started
TG6411-6421NZ(e).book Page 10 Tuesday, March 31, 2009 1:07 PM Getting Started L Do NOT use alkaline/Manganese/Ni- Cd batteries. Setting up L Confirm correct polarities (S, T). Connections L Use only the supplied Panasonic AC adaptor PQLV219AL. ■ Base unit Press plug firmly. “Click” Rechargeable Ni-MH ONLY Hooks... -
Page 11: Note When Setting Up
For replacement, we not in use (standby). recommend using the Panasonic L Even after the handset is fully rechargeable batteries noted on page charged, the handset can be left on 4, 7. -
Page 12: Controls
TG6411-6421NZ(e).book Page 12 Tuesday, March 31, 2009 1:07 PM Getting Started K Charge contacts Controls ■ Control type A Soft keys The handset features 3 soft keys. By Handset pressing a soft key, you can select the feature shown directly above it on the display. -
Page 13: Display
TG6411-6421NZ(e).book Page 13 Tuesday, March 31, 2009 1:07 PM Getting Started Item Meaning ■ KX-TG6421/KX-TG6422 When displayed next to the battery icon: Answering system is (page 28) When displayed with a number: New messages have been recorded. (page 30) Answering system answers calls with a E F G H greeting message and... -
Page 14: Turning The Power On/Off
TG6411-6421NZ(e).book Page 14 Tuesday, March 31, 2009 1:07 PM Getting Started Soft key icons Turning the power Icon Action on/off Returns to the previous screen. Power on Displays the menu. Press {ih} for about 1 second. Accepts the current selection. Power off Displays a previously Press {ih} for about 2 seconds. -
Page 15: Date And Time
TG6411-6421NZ(e).book Page 15 Tuesday, March 31, 2009 1:07 PM Getting Started ■ KX-TG6411/KX-TG6412 {^} 3 times i M ■ KX-TG6421/KX-TG6422 {^} 4 times i M {V} 2 times i M 2 times i {V}/{^}: Select your desired language. i M i {ih} Date and time 8 (middle soft key) {V}/{^}: “Handset Setup”... -
Page 16: Making/Answering Calls
TG6411-6421NZ(e).book Page 16 Tuesday, March 31, 2009 1:07 PM Making/Answering Calls {V}/{^}: “Yes” i M i {ih} Making calls Pause (for PBX/long distance service users) Lift the handset and dial the phone A pause is sometimes required when number. making calls using a PBX or long L To correct a digit, press ^. -
Page 17: Useful Features During A Call
TG6411-6421NZ(e).book Page 17 Tuesday, March 31, 2009 1:07 PM Making/Answering Calls If you subscribe to both Caller ID and Adjusting the handset ringer volume Call Waiting with Caller ID services, Press {^} or {V} repeatedly to select the the 2nd caller’s information is displayed desired volume while the handset is after you hear the call waiting tone on the ringing for an incoming call. -
Page 18: Phonebook
TG6411-6421NZ(e).book Page 18 Tuesday, March 31, 2009 1:07 PM Phonebook Press the dial key ({0} to {9}) which contains the character you are Handset phonebook searching for (page 36). L Press the same dial key The phonebook allows you to make calls repeatedly to display the first without having to dial manually. -
Page 19: Copying Phonebook Entries
16). Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset. Copying an entry Find the desired entry (page 18). {V}/{^}: “Copy” i M Enter the handset number you wish to send the phonebook entry to. -
Page 20: Programming
TG6411-6421NZ(e).book Page 20 Tuesday, March 31, 2009 1:07 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus 8 (middle soft key) Press {V} or {^} to select the desired top-menu. i M Press {V} or {^} to select the desired item in sub-menu 1. - Page 21 TG6411-6421NZ(e).book Page 21 Tuesday, March 31, 2009 1:07 PM Programming Top-menu Sub-menu 1 Sub-menu 2 Page – – Base Unit Setup Ringer Volume <Medium> > – – Privacy Mode <Off> – Recall/Flash <600 msec.> – Area Code – Base Unit PIN <0000>...
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Page 22: Special Programming
TG6411-6421NZ(e).book Page 22 Tuesday, March 31, 2009 1:07 PM Programming L To stop the alarm, press any dial key or place the handset on the base unit Special programming or charger. L When the handset is in use, the alarm Alarm will not sound until the handset is in standby mode. - Page 23 PIN to you. If you forget list. your PIN, contact your nearest ■ From the caller list: Panasonic service centre. 8 (middle soft key) 8 (middle soft key) {V}/{^}: “Caller List” i {V}/{^}: “Base Unit Setup” i {V}/{^}: Select the entry to be {V}/{^}: “Base Unit PIN”...
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Page 24: Registering A Unit
Additional handsets “0000”). i M Up to 6 handsets can be registered to L If you forget your PIN, contact the base unit. your nearest Panasonic service Important: centre. L The additional handset model L When the handset has been... -
Page 25: Base Unit
Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important:... -
Page 26: Caller Id Service
TG6411-6421NZ(e).book Page 26 Tuesday, March 31, 2009 1:07 PM Caller ID Service Caller information for the last 50 callers is logged in the caller list from the most Using Caller ID service recent call to the oldest. L If the unit cannot receive caller Important: information, the following is displayed: L This unit is Caller ID compatible. -
Page 27: Calling Back
TG6411-6421NZ(e).book Page 27 Tuesday, March 31, 2009 1:07 PM Caller ID Service L If the other party’s name is Viewing the caller list and displayed on the screen, you can calling back switch the screen between the name and its phone number by 8 (middle soft key) pressing 9 repeatedly. -
Page 28: Answering System
TG6411-6421NZ(e).book Page 28 Tuesday, March 31, 2009 1:07 PM Answering System greeting message asking callers to call again later. Answering system – If you recorded your own greeting message, the same message is still Available for: announced to callers even though KX-TG6421/KX-TG6422 their messages are not recorded. -
Page 29: Greeting Message
TG6411-6421NZ(e).book Page 29 Tuesday, March 31, 2009 1:07 PM Answering System {V}/{^}: “Answer System” i pre-recorded greeting asking callers to leave a message. – If the message recording time (page {V}/{^}: “Settings” i M 33) is set to “Greeting Only”, {V}/{^}: “Call Screening”... - Page 30 TG6411-6421NZ(e).book Page 30 Tuesday, March 31, 2009 1:07 PM Answering System L If new messages have been recorded, {V}/{^}: Select “Play New Msg.” the base unit plays back new or “Play All Msg.”. i M messages. When finished, press {ih}. L If there are no new messages, the Note: base unit plays back all messages.
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Page 31: Remote Operation
TG6411-6421NZ(e).book Page 31 Tuesday, March 31, 2009 1:07 PM Answering System *1 If pressed within the first 5 Remote access code seconds of a message, the A 3-digit remote access code must be previous message is played. entered when operating the answering *2 You can also erase as follows: system remotely. -
Page 32: Answering System Settings
TG6411-6421NZ(e).book Page 32 Tuesday, March 31, 2009 1:07 PM Answering System Voice guidance Turning on the answering system remotely During remote operation, the unit’s voice guidance starts and prompts you to If the answering system is off, you can press {1} to perform a specific turn it on remotely. - Page 33 TG6411-6421NZ(e).book Page 33 Tuesday, March 31, 2009 1:07 PM Answering System {V}/{^}: “Answer System” i the call prior to the service provided by your service provider/telephone company. {V}/{^}: “Settings” i M Note: {V}/{^}: “Number of Rings” i L This service can capture messages while the user is on a dial-up Internet {V}/{^}: Select the desired setting.
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Page 34: Voice Mail Service
TG6411-6421NZ(e).book Page 34 Tuesday, March 31, 2009 1:07 PM Voice Mail Service Voice mail service To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” are automatic answering services offered by your service provider/ telephone company. -
Page 35: Intercom/Locator
TG6411-6421NZ(e).book Page 35 Tuesday, March 31, 2009 1:07 PM Intercom/Locator During an outside call, press 4 to put the call on hold. Intercom L k flashes to indicate the outside call is on hold. Intercom calls can be made between handsets. -
Page 36: Useful Information
TG6411-6421NZ(e).book Page 36 Tuesday, March 31, 2009 1:07 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 36). - Page 37 TG6411-6421NZ(e).book Page 37 Tuesday, March 31, 2009 1:07 PM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P)
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Page 38: Error Messages
TG6411-6421NZ(e).book Page 38 Tuesday, March 31, 2009 1:07 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The supplied telephone line cord has not been Check Phone Line connected yet or not connected properly. -
Page 39: Troubleshooting
TG6411-6421NZ(e).book Page 39 Tuesday, March 31, 2009 1:07 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. - Page 40 Cancel unused handset registrations from the base unit (page 24). L You entered the wrong PIN. If you forget your PIN, contact your nearest Panasonic service centre. L Place the handset and the base unit away from other electrical appliances.
- Page 41 TG6411-6421NZ(e).book Page 41 Tuesday, March 31, 2009 1:07 PM Useful Information Problem Cause/solution The handset display is blank. L The handset is not turned on. Turn the power on (page 14). Making/answering calls, intercom Problem Cause/solution w is flashing. L The handset is too far from the base unit. Move closer.
- Page 42 TG6411-6421NZ(e).book Page 42 Tuesday, March 31, 2009 1:07 PM Useful Information Problem Cause/solution I cannot make a call. L The handset is too far from the base unit. Move closer and try again. L Another unit is in use. Wait and try again later. L Answering system is being used.
- Page 43 TG6411-6421NZ(e).book Page 43 Tuesday, March 31, 2009 1:07 PM Useful Information Problem Cause/solution Time on the unit has shifted. L Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 20). The name stored in the L Edit the phonebook entry name to fit in 1 line phonebook is not fully of text (page 18).
- Page 44 Insert the batteries and charge fully before use. If the unit does not work properly, contact your nearest Panasonic service centre. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying...
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Page 45: Wall Mounting
TG6411-6421NZ(e).book Page 45 Tuesday, March 31, 2009 1:07 PM Useful Information Wall mounting ■ Base unit ■ Charger 67 mm 25 mm Screws (Not supplied) Screws (Not supplied) Hooks Hooks Space Space (2 mm) Longer than (6 mm) 20 mm Longer than 20 mm... -
Page 46: Warranty
6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE... -
Page 47: Index
TG6411-6421NZ(e).book Page 47 Tuesday, March 31, 2009 1:07 PM Index M Making calls: 16 Missed calls: 26 Index Mute: 17 Pause: 16 Additional handsets: 24 Phonebook: 18 Alarm: 22 PIN: 23 Answering calls: 16 Power failure: 11 Answering system: 28 Power on/off: 14 Call screening: 28 Privacy mode: 21... - Page 48 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.