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Fujitsu ScanSnap S1100i Basic Operation Manual
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Fujitsu ScanSnap S1100i Basic Operation Manual

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P3PC-5092-02ENZ2
Basic Operation Guide
(Windows)

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Summary of Contents for Fujitsu ScanSnap S1100i

  • Page 1 P3PC-5092-02ENZ2 Basic Operation Guide (Windows)

  • Page 2: Table Of Contents

    Contents About This Manual ......................... 4 Safety Information..........................5 Manuals ...............................6 Trademarks............................9 Manufacturer............................10 Symbols Used in This Manual........................ 11 Arrow Symbols in This Manual....................... 12 Screen Examples in This Manual ......................13 For Windows 8.1 or Windows 8 Users ....................14 Abbreviations Used in This Manual ......................
  • Page 3 Uninstalling the Software ....................... 76 Removing the Installation Information ....................77 Installing the Software from the [ScanSnap Setup] Window ..............81 Installing One Software at a Time....................82 When the ScanSnap Manager Icon Does Not Appear ................83 Displaying the ScanSnap Manager Icon................... 84 When ScanSnap Manager Does Not Operate Normally ................

  • Page 4: About This Manual

    About This Manual About This Manual "Safety Information" (page 5) "Manuals" (page 6) "Trademarks" (page 9) "Manufacturer" (page 10) "Symbols Used in This Manual" (page 11) "Arrow Symbols in This Manual" (page 12) "Screen Examples in This Manual" (page 13) "For Windows 8.1 or Windows 8 Users"...

  • Page 5: Safety Information

    Safety Information Safety Information The attached "Safety Precautions" manual contains important information about the safe and correct use of the ScanSnap. Make sure that you read and understand it before using the ScanSnap.

  • Page 6: Manuals

    [ScanSnap Manuals] on the All apps screen). When Setting Up the ScanSnap Manual Description and Location ScanSnap S1100i Getting This manual explains the setup procedure from the moment you open the package to Started testing the operations. Getting Started is included in the package.
  • Page 7 Manuals When Saving Scanned Images to a Mobile Device Manual Description and Location ScanSnap Connect This manual describes operations to be performed on an iOS-based mobile device Application User's Guide when you save scanned images to the mobile device. (iOS) This manual can be accessed by the following method: 1.
  • Page 8 Manuals When Using Bundled Applications Manual Description and Location ScanSnap Organizer Help This Help file describes the operations, windows, and messages of ScanSnap Organizer. This Help file can be accessed by one of the following methods: l Select [Start] menu → [All Programs] → [ScanSnap Organizer] → [Help] (for Windows 8.1/Windows 8, select [Help] under [ScanSnap Organizer] on the All apps screen).

  • Page 9: Trademarks

    Trademarks Trademarks Microsoft, Windows, Windows Vista, Excel, PowerPoint, Outlook, SharePoint, Windows Live, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Word is the product of Microsoft Corporation in the United States. Adobe, the Adobe logo, Acrobat, and Reader are either registered trademarks or trade names of Adobe Systems Incorporated in the United States and/or other countries.

  • Page 10: Manufacturer

    Manufacturer Manufacturer PFU LIMITED International Sales Dept., Imaging Business Division, Products Group Solid Square East Tower 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8563, Japan Phone: (81-44) 540-4668 © PFU LIMITED 2014...

  • Page 11: Symbols Used In This Manual

    Symbols Used in This Manual Symbols Used in This Manual The following indications are used in this manual to obviate any chance of accident or damage to you and people near you, and your property. Warning labels indicate the warning level and statements.

  • Page 12: Arrow Symbols In This Manual

    Arrow Symbols in This Manual Arrow Symbols in This Manual Right-arrow symbols (→) are used to connect icons or menu options you should select in succession. Example: Select [Start] menu → [Computer].

  • Page 13: Screen Examples In This Manual

    Screen Examples in This Manual Screen Examples in This Manual Microsoft product screenshots are reprinted with permission from Microsoft Corporation. The screenshots used in this manual are of Windows 7. The actual windows and operations may differ depending on the operating system. Icon in the Notification Area The ScanSnap Manager icon is displayed in the menu which appears when you click...

  • Page 14: For Windows 8.1 Or Windows 8 Users

    For Windows 8.1 or Windows 8 Users For Windows 8.1 or Windows 8 Users To start ScanSnap applications or display Control Panel, use the All apps screen. The All apps screen is displayed by following the procedure below. Windows 8.1 Click on the lower left side of the Start screen.

  • Page 15: Abbreviations Used In This Manual

    Abbreviations Used in This Manual Abbreviations Used in This Manual When a ScanSnap model is referred to in this manual, "Color Image Scanner ScanSnap" is omitted. Also, the following abbreviations are used in this manual. Abbreviation Used Designation Windows 8.1 ®...
  • Page 16 Abbreviations Used in This Manual Abbreviation Used Designation ABBYY FineReader for ™ ABBYY FineReader for ScanSnap ScanSnap All the descriptions in this manual assume the usage of ABBYY FineReader for ScanSnap bundled with the ScanSnap. Unless otherwise specified, the term ABBYY FineReader for ScanSnap refers to the ABBYY FineReader for ScanSnap bundled with the ScanSnap.

  • Page 17: What You Can Do With The Scansnap

    What You Can Do with the ScanSnap What You Can Do with the ScanSnap Scanning Multiple Documents Continuously When you scan multiple documents with the ScanSnap, you can scan one or two document at a time. To scan two documents at a time, you can insert two documents at a time or you can insert the next document while another document is being scanned.
  • Page 18 What You Can Do with the ScanSnap Scanned images can be merged only when there is text, diagram, or a table on the fold line of the folded document. For details, refer to "Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap)"...
  • Page 19 What You Can Do with the ScanSnap...

  • Page 20: Scanning A Document

    Scanning a Document Scanning a Document The procedure for scanning documents by inserting one document at a time is as follows. For details about documents that can be scanned, refer to "Documents to Scan" (page 51). Open the feed guide of the ScanSnap. Feed Guide HINT l If you want the document to be ejected from the front of the ScanSnap or when there is not...
  • Page 21 Scanning a Document Insert the document straight into the feeding section of the ScanSnap, with the scanning side facing up. a The document is pulled in until it is set inside the ScanSnap. ATTENTION l If you specify a standard size instead of selecting [Automatic detection] (default), insert the document by aligning it with the left edge of the feeding section.
  • Page 22 Scanning a Document Business cards Plastic cards Carrier Sheet Output Guide Press the [Scan/Stop] button on the ScanSnap to start scanning. ATTENTION Do not perform the following operations during scanning. Doing so will stop scanning. l Connect or disconnect the ScanSnap and other USB devices. l Close the feed guide.
  • Page 23 Scanning a Document HINT To continue scanning, insert the next document to be scanned. When the document is inserted, scanning starts automatically. Press the [Scan/Stop] button on the ScanSnap to finish scanning. a The Quick Menu appears. In the Quick Menu, click the icon of the application to link with ScanSnap Manager.
  • Page 24 Scanning a Document a The selected application starts up. For details, refer to the Advanced Operation Guide. ATTENTION l You cannot start scanning when the Quick Menu is displayed. Either select an icon from the Quick Menu and finish the process, or close the Quick Menu before you perform the next scan.

  • Page 25: Scanning Documents With The Scansnap By Inserting Two Documents At A Time Or By Inserting The Next Document While The Current Document Is Being Scanned

    Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned When scanning small size documents such as business cards and postcards with the ScanSnap, you can insert two documents at a time or you can insert the next document while the current...
  • Page 26 Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned in.) . If this occurs, wait until scanning is complete without continuing to insert more documents. After scanning is complete, insert the next document.
  • Page 27 Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned ATTENTION When inserting the documents, insert them at least 10 mm (0.39 in.) apart from each other. If the space between the documents is less than 10 mm (0.39 in.), the scanned images may not be cropped correctly.
  • Page 28 Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned l Close the feed guide. l Switch users. l Allow the computer to enter sleep mode. a The [Scan/Stop] button on the ScanSnap flashes in blue while the documents are being scanned.
  • Page 29 Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned a When scanning is complete, the [ScanSnap Manager - Image scanning and file saving] window displays a scanning standby status. HINT To continue scanning, insert the next document to be scanned.

  • Page 30: Scansnap Organizer

    Scanning Documents with the ScanSnap by Inserting Two Documents at a Time or by Inserting the Next Document While the Current Document Is Being Scanned For details about linking the following applications with ScanSnap Manager, refer to "Using the ScanSnap According to Your Needs" (page 56).

  • Page 31: Scanning Documents Larger Than A4 Or Letter Size (By Directly Inserting Them In The Scansnap)

    Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap) Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap) By folding an A3, B4, or Double Letter size document in half and scanning each side continuously, the scanned images of both sides are automatically merged and saved as a single image.
  • Page 32 Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap) Open the feed guide of the ScanSnap. Feed Guide a The [Scan/Stop] button flashes in blue. The button returns to being lit normally when document scanning is enabled. In addition, the ScanSnap Manager icon in the notification area located at the far right of the taskbar changes from Fold the document in half so that the sides to be scanned are facing out.
  • Page 33 Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap) HINT If you scan a document folded in half with the output guide open, a paper jam may occur. Make sure to close the output guide when you scan a document folded in half. Output Guide Press the [Scan/Stop] button on the ScanSnap to start scanning.
  • Page 34 Scanning Documents Larger Than A4 or Letter Size (by Directly Inserting Them in the ScanSnap) When you select , you can manage scanned images by folder with ScanSnap Organizer. For details, refer to "Managing Business Forms in ScanSnap Organizer" (page 57).

  • Page 35: Scansnap Overview

    ScanSnap Overview ScanSnap Overview This section provides an overview that you should be aware of before operating ScanSnap. "Parts and Functions" (page 36) "System Requirements" (page 38) "Overview of the ScanSnap Related Software" (page 40) "How to Install the Software" (page 41) "ScanSnap Manager Icon"...

  • Page 36: Parts And Functions

    Parts and Functions Parts and Functions This section explains the names and functions of the ScanSnap parts. Front Name Description Feed guide Open it to use the ScanSnap. Opening it turns on the ScanSnap. Then, you can load a document on it.
  • Page 37 Parts and Functions Name Description Top cover Open it to remove jammed documents or clean the inside of the ScanSnap. For details about how to clean the inside of the ScanSnap, refer to "Cleaning the Inside of the ScanSnap" (page 97).

  • Page 38: System Requirements

    ABBYY FineReader for ScanSnap: 620 MB l ScanSnap Online Update: 10 MB l Scan to Microsoft SharePoint: 40 MB l ScanSnap S1100i Basic Operation Guide: 200 MB USB port USB3.0 (*5)/USB2.0/USB1.1 *1: The software bundled with the ScanSnap operates as a desktop application.
  • Page 39 System Requirements l If characters are not correctly displayed when using CardMinder, Scan to Mobile, Scan to Salesforce Chatter, Scan to SugarSync, or Scan to Dropbox, install the universal font (Arial Unicode MS) from the setup disk of Microsoft Office 2007 or later. HINT For Windows 8.1, Windows 8, or Windows Vista, when the following software programs are installed, .NET Framework 3.5 SP1 (which requires 500 MB of free disk space at most) may be...

  • Page 40: Overview Of The Scansnap Related Software

    Overview of the ScanSnap Related Software Overview of the ScanSnap Related Software This section gives an overview of each bundled software and their functions. You can edit, manage, and arrange the scanned image by using the following software: ScanSnap Manager This scanner driver is required to scan documents with the ScanSnap.

  • Page 41: How To Install The Software

    ScanSnap to the computer. l If a DVD-ROM drive is not available, the installers for the software programs can be downloaded from the following web page. http://scansnap.fujitsu.com/g-support/en/ The functions of each button in the [ScanSnap Setup] window are as follows. Button...

  • Page 42: Scansnap Manager Icon

    ScanSnap Manager Icon ScanSnap Manager Icon When ScanSnap Manager is running, the ScanSnap Manager icon is displayed in the notification area. The notification area is located at the far right of the taskbar. The ScanSnap Manager icon indicates whether or not ScanSnap Manager is successfully communicating with the ScanSnap.

  • Page 43: Right-Click Menu

    Right-Click Menu Right-Click Menu This menu appears when you right-click the ScanSnap Manager icon in the notification area located at the far right of the taskbar. Item Function Scan Scans the document inserted in the ScanSnap.Follows the settings configured in [Scan Button Settings].
  • Page 44 Opens the ScanSnap Manager Help. l Troubleshooting Displays [Troubleshooting] in the ScanSnap Manager Help. l ScanSnap Portal Site Opens the ScanSnap global homepage (http://scansnap.fujitsu.com). l About ScanSnap Manager Displays the [ScanSnap Manager - Version Information] window. l ScanSnap information Displays the [ScanSnap Manager - Scanner and driver information] window.

  • Page 45: Scansnap Setup Window

    ScanSnap Setup Window ScanSnap Setup Window When you right-click the ScanSnap Manager icon in the notification area located at the far right of the taskbar, and select [Scan Button Settings] from the "Right-Click Menu" (page 43), the following ScanSnap setup window appears. In the ScanSnap setup window, you can use the [Use Quick Menu] checkbox to specify whether or not to use the Quick Menu.

  • Page 46: Turning The Scansnap On Or Off

    Turning the ScanSnap On or Off Turning the ScanSnap On or Off This section explains how to turn the ScanSnap on or off. "Turning the ScanSnap On" (page 47) "Turning the ScanSnap Off" (page 49) "Sleep Mode" (page 50)

  • Page 47: Turning The Scansnap On

    Turning the ScanSnap On or Off Turning the ScanSnap On Turn on the computer. a The computer starts up and the ScanSnap Manager icon appears in the notification area located at the far right of the taskbar. HINT l If the ScanSnap Manager icon is not displayed in the notification area, select [Start] menu →...
  • Page 48 Turning the ScanSnap On or Off l When the ScanSnap is turned on, a pop-up balloon notifies you of the ScanSnap's communication status. To disable notifications of the ScanSnap's communication status, change the setting in the following procedure: 1. Right-click the ScanSnap Manager icon in the notification area and select [Preferences] from the "Right-Click Menu"...

  • Page 49: Turning The Scansnap Off

    Turning the ScanSnap On or Off Turning the ScanSnap Off Close the feed guide. a The [Scan/Stop] button turns off. In addition, the ScanSnap Manager icon in the notification area changes from ATTENTION If moving the ScanSnap, first turn the power off and remove all cables. HINT l The power of the ScanSnap is linked with the power of the computer to which the ScanSnap is connected.

  • Page 50: Sleep Mode

    Turning the ScanSnap On or Off Sleep Mode When the ScanSnap is on and has not been used for one minute, it enters sleep (power saving) mode.

  • Page 51: Documents To Scan

    Documents to Scan Documents to Scan This section explains about the conditions for documents that can be loaded directly into the ScanSnap and the conditions for documents that can be scanned using the Carrier Sheet. "Documents That Can Be Loaded Directly into the ScanSnap" (page 52) "Documents That Can Be Scanned Using the Carrier Sheet"...

  • Page 52: Documents That Can Be Loaded Directly Into The Scansnap

    Documents to Scan Documents That Can Be Loaded Directly into the ScanSnap Conditions for documents that can be loaded directly into the ScanSnap are as follows: Eject method With the output guide closed With the output guide open (*1) Document type Office paper, postcards, business cards Office paper Plastic cards conforming to the ISO7810 ID-1...
  • Page 53 Documents to Scan Insert the plastic card straight into the feeding section of the ScanSnap. Do not tilt the plastic card when you insert it because the plastic card may not be fed properly. When you scan plastic cards with strong luster, some parts of the image may appear lighter or darker than the original.

  • Page 54: Documents That Can Be Scanned Using The Carrier Sheet

    Documents to Scan Documents That Can Be Scanned Using the Carrier Sheet The optional Carrier Sheet is a sheet designed to transport documents through the ScanSnap. You can scan documents that are larger than A4/Letter size, photographs, and clippings. Conditions for documents that can be scanned using the Carrier Sheet are as follows: AUTION l Do not use a damaged Carrier Sheet.
  • Page 55 Documents to Scan Because carbonless paper may contain chemicals that can harm the ScanSnap internal rollers, it is recommended that you use the Carrier Sheet to scan such documents. Make sure to clean the rollers occasionally to maintain the scanner performance when scanning carbonless paper directly without using the Carrier Sheet.

  • Page 56: Using The Scansnap According To Your Needs

    Using the ScanSnap According to Your Needs Using the ScanSnap According to Your Needs This section explains how to scan a document and link with a bundled application according to your needs when using the ScanSnap. "Managing Business Forms in ScanSnap Organizer" (page 57) "Saving Business Cards in CardMinder"...

  • Page 57: Managing Business Forms In Scansnap Organizer

    Managing Business Forms in ScanSnap Organizer Managing Business Forms in ScanSnap Organizer This section explains how to digitize business forms such as quotation sheets and manage the data for each customer company in ScanSnap Organizer. Scan a quotation sheet with the ScanSnap. For details about scanning a document, refer to "Scanning a Document"...
  • Page 58 Managing Business Forms in ScanSnap Organizer Click on the [Home] tab. a A new cabinet is created in the folder list. Rename the created cabinet to the customer company name. HINT To create multiple cabinets for each customer company, repeat steps 3 to 4. Select the scanned image of the quotation sheet from the file list, and drag and drop it to the cabinet for the customer company.
  • Page 59 Managing Business Forms in ScanSnap Organizer a The scanned image of the quotation sheet is moved to the cabinet for the customer company. HINT ScanSnap Organizer has various functions for using saved files. For details, refer to the ScanSnap Organizer Help.

  • Page 60: Saving Business Cards In Cardminder

    Saving Business Cards in CardMinder Saving Business Cards in CardMinder This section explains how to digitize business cards and save the card data in CardMinder. ATTENTION If you do not log on as a user with Administrator privileges, you may not be able to link the ScanSnap with another application properly.
  • Page 61 Saving Business Cards in CardMinder Check the card data. Make sure that the text on the card images are displayed correctly in the Edit Data pane. If the card data must be corrected, click the text to be corrected and then directly edit it. Edit Data Pane Card Image Pane HINT...

  • Page 62: Useful Usages

    Useful Usages Useful Usages This section explains how to use the Carrier Sheet to scan documents that are larger than A4/Letter size or documents such as photographs and clippings that can be damaged quite easily. "Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet)" (page 63) "Scanning Documents Such as Photographs and Clippings"...

  • Page 63: Scanning Documents Larger Than A4 Or Letter Size (With The Carrier Sheet)

    Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) Documents larger than A4/Letter size (such as A3, 11 × 17 in. and B4) can be scanned with the optional Carrier Sheet.
  • Page 64 Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) Click the [OK] button to close the ScanSnap setup window. Place the document inside the Carrier Sheet. 1. Fold the document in half so that the sides to be scanned are facing out. Fold it tightly and smooth out any creases.
  • Page 65 Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) HINT Note that the front side of the Carrier Sheet has a black and white pattern at the top and a thick vertical line in the upper right-hand corner. Insert the part with the black and white pattern straight into the feeding section of the ScanSnap, with the front side of the Carrier Sheet facing up.
  • Page 66 Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) Turn over the Carrier Sheet and insert it as described in step 6. ATTENTION Make sure to scan the front and back side of the Carrier Sheet consecutively. a Scanning starts automatically and the [ScanSnap Manager - Image scanning and file saving] window appears.
  • Page 67 Scanning Documents Larger Than A4 or Letter Size (with the Carrier Sheet) ATTENTION l There may be a line or a gap appearing between the front and back side images. Also when you scan a thick document in the Carrier Sheet, the scanned image on the left and the scanned image on the right of a double-page spread image may skew towards each other from the top.

  • Page 68: Scanning Documents Such As Photographs And Clippings

    Scanning Documents Such as Photographs and Clippings Scanning Documents Such as Photographs and Clippings Using the optional Carrier Sheet allows you to scan documents that can be damaged quite easily such as photographs, or non-standard size documents that are difficult to load directly such as clippings.
  • Page 69 Scanning Documents Such as Photographs and Clippings Click the [OK] button to close the ScanSnap setup window. Place the document inside the Carrier Sheet. Open the Carrier Sheet and place the top of the document against the top center of the Carrier Sheet.
  • Page 70 Scanning Documents Such as Photographs and Clippings a The Carrier Sheet is pulled in until it is set inside the ScanSnap. ATTENTION If you perform a scan using the Carrier Sheet with the output guide open, a paper jam may occur and damage the documents.
  • Page 71 Scanning Documents Such as Photographs and Clippings Press the [Scan/Stop] button on the ScanSnap to finish scanning. a The scanned image is saved. ATTENTION l The scanned image is output at the center of the page in the size specified for [Paper size] in the [Carrier Sheet Settings] window.

  • Page 72: Troubleshooting

    [Help] → [Troubleshooting] from the "Right-Click Menu" (page 43). l ScanSnap Support Site (http://scansnap.fujitsu.com/g-support/en/) If you cannot solve the problem after referring to the above section, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

  • Page 73: How To Find Your Solution

    How to Find Your Solution How to Find Your Solution When software installation fails, or the ScanSnap does not operate normally after installation is complete, refer to the flow chart below for troubleshooting. Have you installed the software before? Is the installation complete? Does the ScanSnap Manager icon...

  • Page 74: If Your First Attempt To Install Failed

    If Your First Attempt to Install Failed If Your First Attempt to Install Failed This section explains how to troubleshoot when the first attempt to install the bundled software failed. If any software bundled with the ScanSnap (including models other than S1100i) has been installed before, refer to "If You Have Installed the Software Before"...

  • Page 75: If You Have Installed The Software Before

    If You Have Installed the Software Before If You Have Installed the Software Before This section explains how to troubleshoot if your attempt to reinstall the software bundled with the ScanSnap (including models other than S1100i) failed. "Uninstalling the Software" (page 76) "Removing the Installation Information"...

  • Page 76: Uninstalling The Software

    If You Have Installed the Software Before Uninstalling the Software Uninstall the software that is already installed. The uninstallation procedure is as follows. If the ScanSnap is connected to the computer, unplug the USB cable from the computer. Log on as a user with Administrator privileges. If anti-virus software is running, disable the software temporarily.

  • Page 77: Removing The Installation Information

    Remove the installation information in the following procedure. ATTENTION If you cannot successfully remove the installation information, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Log on as a user with Administrator privileges.
  • Page 78 If You Have Installed the Software Before a A confirmation message appears. 2. Click the [Yes] button. a A message appears to check whether or not to remove the profile information. 3. Click the [Yes] button to remove and the [No] button to keep the profile information.
  • Page 79 If You Have Installed the Software Before ATTENTION If the problem persists when you kept the profile information then reinstalled the software, try again after removing the profile information. a The installation information is removed, and the following message appears. 4.
  • Page 80 If You Have Installed the Software Before a The installation information is removed, and the following message appears. 3. Click the [OK] button to close the [Remove Installation Information] window. By repeating step 5, remove the installation information of all the software listed in the [Remove Installation Information] window.

  • Page 81: Installing The Software From The [Scansnap Setup] Window

    If You Have Installed the Software Before Installing the Software from the [ScanSnap Setup] Window Once the software is uninstalled or the installation information is removed, install the software from the [ScanSnap Setup] window. Install the software in the following procedure. Restart the computer.

  • Page 82: Installing One Software At A Time

    "Uninstalling the Software" (page 76). ATTENTION If the "setup.exe" for a software program is not included in the Setup DVD-ROM, download the installer for the software program from the following web page, then install it. http://scansnap.fujitsu.com/g-support/en/ Restart the computer.

  • Page 83: When The Scansnap Manager Icon Does Not Appear

    When the ScanSnap Manager Icon Does Not Appear When the ScanSnap Manager Icon Does Not Appear This section explains how to troubleshoot when the ScanSnap Manager icon does not appear in the notification area even though the software is installed and the ScanSnap is connected to the computer.

  • Page 84: Displaying The Scansnap Manager Icon

    When the ScanSnap Manager Icon Does Not Appear Displaying the ScanSnap Manager Icon Start up ScanSnap Manager by selecting [Start] menu → [All Programs] → [ScanSnap Manager] → [ScanSnap Manager] (for Windows 8.1/Windows 8, start up ScanSnap Manager by selecting [ScanSnap Manager] under [ScanSnap Manager] on the All apps screen).

  • Page 85: When Scansnap Manager Does Not Operate Normally

    When ScanSnap Manager Does Not Operate Normally When ScanSnap Manager Does Not Operate Normally If the ScanSnap Manager icon in the notification area located at the far right of the taskbar is displayed as even though the software is installed and the ScanSnap is connected to the computer, perform the following procedures.

  • Page 86: Removing Unnecessary Icons From The Notification Area

    When ScanSnap Manager Does Not Operate Normally Removing Unnecessary Icons from the Notification Area Check the software icons in the notification area, and exit the software that you are not using. a The icon is removed from the notification area. Right-click the ScanSnap Manager icon in the notification area and select [Exit] from the...

  • Page 87: Checking The Connection Between The Scansnap And The Computer

    When ScanSnap Manager Does Not Operate Normally Checking the Connection between the ScanSnap and the Computer Unplug the USB cable from the computer and the ScanSnap, then plug it back in. Make sure to leave at least 5 seconds between unplugging and plugging the cable. If you are using a USB hub, connect the USB cable to the computer directly.

  • Page 88: Checking If Scansnap Manager Is Operating Normally

    When ScanSnap Manager Does Not Operate Normally Checking If ScanSnap Manager Is Operating Normally Turn off the ScanSnap and then turn it on again. Make sure to leave at least 5 seconds between turning off and on the ScanSnap. If the problem persists, proceed to step 2. If you are using a USB hub, connect the ScanSnap to the computer directly with a USB cable.
  • Page 89 When ScanSnap Manager Does Not Operate Normally a If the message "The recommended privileges have been applied." appears, turn off the ScanSnap and then turn it on again. Make sure to leave at least 5 seconds between turning off and on the ScanSnap. If the message "Failed to change the privileges.
  • Page 90 When ScanSnap Manager Does Not Operate Normally Turn off the ScanSnap and restart the computer. If the problem persists, refer to "Removing the ScanSnap's Connection Information" (page 91).

  • Page 91: Removing The Scansnap's Connection Information

    Select [Start] menu → [Control Panel] → [Hardware and Sound] → [Device Manager]. l Windows Vista Select [Start] menu → [Control Panel] → [System and Maintenance] → [Device Manager]. Select [Imaging devices] and right-click on [ScanSnap S1100i] (or [Other devices] → [ScanSnap S1100i]), and then select [Uninstall] from the displayed menu.
  • Page 92 If the above procedures do not solve the problem, please attach the data of your system information to an email and send it to your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. For details about how to collect system information, refer to "Troubleshooting" in the ScanSnap Manager Help.

  • Page 93: When You Cannot Uninstall The Software

    When You Cannot Uninstall the Software When You Cannot Uninstall the Software This section explains how to troubleshoot when you cannot uninstall the following software programs: l ScanSnap Manager l ScanSnap Organizer l CardMinder l ScanSnap Online Update Restart the computer and log on as a user with Administrator privileges. Remove the installation information.

  • Page 94: Cleaning

    Cleaning Cleaning This section explains about the cleaning materials and how to clean the ScanSnap. "Specifications of Cleaning Materials" (page 95) "Cleaning the Outside of the ScanSnap" (page 96) "Cleaning the Inside of the ScanSnap" (page 97) "Cleaning the Carrier Sheet" (page 100)

  • Page 95: Specifications Of Cleaning Materials

    Cleaner F1. *3: Any lint-free cloth can be used. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for details about purchasing the cleaning materials. For details, refer to the following web page:...

  • Page 96: Cleaning The Outside Of The Scansnap

    Cleaning the Outside of the ScanSnap Cleaning the Outside of the ScanSnap Clean the outside of the ScanSnap in the following procedure. Unplug the cables from the ScanSnap. Clean the outside of the ScanSnap with a dry cloth, or a cloth moistened with Cleaner F1/mild detergent.

  • Page 97: Cleaning The Inside Of The Scansnap

    Cleaning the Inside of the ScanSnap Cleaning the Inside of the ScanSnap Scanning repeatedly may cause dust and paper dust to accumulate inside the ScanSnap resulting in a scanning error. As a guideline, the inside of the ScanSnap should be cleaned every 100 sheets scanned. Note that this guideline varies depending on the types of documents you scan.
  • Page 98 Cleaning the Inside of the ScanSnap Wipe off the cleaner completely to leave no residue on the cleaned parts. Glass (x 2) Idler Roller (x 12) l Glass (× 2, one on the top cover and one on the opposite side) Gently wipe the dirt and dust off the surface of the glass sections.
  • Page 99 Cleaning the Inside of the ScanSnap If eject roller is difficult to clean, try cleaning it from the back while you keep the top cover slightly open. Eject Roller (x 1) HINT Pressing the [Scan/Stop] button seven times will rotate the feed roller and the eject roller one revolution.

  • Page 100: Cleaning The Carrier Sheet

    Cleaning the Carrier Sheet Cleaning the Carrier Sheet As you keep using the Carrier Sheet, dirt and dust will accumulate on the surface and the inside. Clean the Carrier Sheet regularly because it may result in scanning errors. The procedure for cleaning the Carrier Sheet is as follows. Cleaning Gently wipe the dirt and dust off the surface and the inside of the Carrier Sheet with a dry cloth, or a cloth moistened with Cleaner F1/mild detergent.

  • Page 101: Appendix

    Appendix Appendix "Uninstalling the Software" (page 102) "Specifications of Optional Parts" (page 104) "Specifications of the ScanSnap" (page 105)

  • Page 102: Uninstalling The Software

    Uninstalling the Software Uninstalling the Software This section explains how to uninstall the following software programs: l ScanSnap Manager l ScanSnap Organizer l CardMinder l ABBYY FineReader for ScanSnap l Scan to Microsoft SharePoint HINT If all of the following software programs are uninstalled, ScanSnap Online Update is also uninstalled at the same time: l ScanSnap Manager l ScanSnap Organizer...
  • Page 103 Uninstalling the Software l ScanSnap Online Update...

  • Page 104: Specifications Of Optional Parts

    PA03610-0002 ScanSnap S1100i Output Guide PA03610-0017 ScanSnap Carrier Sheets PA03360-0013 5 sheets Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for details about purchasing the optional parts. For details, refer to the following web page: http://scansnap.fujitsu.com/...

  • Page 105: Specifications Of The Scansnap

    Specifications of the ScanSnap The following table summarizes the specifications of the ScanSnap. Item Specification Product Name ScanSnap S1100i Scanning method Manual feed (Continuous Document Feeding (CDF) function supported), simplex scanning, two selectable paper paths (U- turn path (*1), straight path (*2))
  • Page 106 Specifications of the ScanSnap *2: When the output guide is closed. *3: When the ScanSnap is connected to a USB 3.0 port, the port operates as a USB 2.0 port.

  • Page 107: About Customer Support And Maintenance

    For other inquiries on the ScanSnap, refer to the following web page: http://scansnap.fujitsu.com/g-support/en/ If your problem cannot be solved after referring to the above web pages, visit the following web page to check the contact information of a suitable Fujitsu office and contact the Fujitsu office. http://imagescanner.fujitsu.com/warranty.html Suppliers of Consumables/Optional Parts http://scansnap.fujitsu.com/...

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