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Fujitsu M3099EX Reference Manual
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Fujitsu M3099EX Reference Manual

Fujitsu M3099EX Reference Manual

Image scanner
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C150-E066-03EN
M3099EX/GX/EH/GH Image Scanner
Reference Guide

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Summary of Contents for Fujitsu M3099EX

  • Page 1 C150-E066-03EN M3099EX/GX/EH/GH Image Scanner Reference Guide...

  • Page 2: Replacement Of Parts

    OPERATING OPERATING INSTRUCTION CHAPTER INSTRUCTION CLEANING CLEANING CHAPTER REPLACEMENT REPLACEMENT OF PARTS CHAPTER OF PARTS ADJUSTMENT ADJUSTMENT CHAPTER TROUBLESHOOTING TROUBLESHOOTING CHAPTER...

  • Page 3: Important Note To Users

    While all efforts have been made to ensure the accuracy of all information in this manual, FUJITSU assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are omissions or statements resulting from negligence, accidents, or any other cause.
  • Page 4 This manual contains OPERATING INSTRUCTION, CLEANING, REPLACEMENT OF PARTS, ADJUSTMENT and TROUBLESHOOT- ING. Refer to Operator’s Guide for the basic information about the M3099EX/ GX/EH/GH. The M3099EX/GX/EH/GH is very fast and highly functional image scanner developed for volume filing, using charge-coupled device (CCD) image sensors.
  • Page 5 Conventions Special information, such as warnings, cautions are indicated as follows: WARNING WARNING indicates that personal injury may result if you do not follow procedure correctly. CAUTION CAUTION indicates that damage to the scanner may result if you do not follow a procedure correctly.
  • Page 6 Schalldruckpegel beträgt 70dB(A)oder weniger gemäß ISO 7779. The contents of this manual may be revised without prior notice. All Rights Reserved, Copyright © 1996, 1999 FUJITSU LIMITED. Printed in Japan. No part of this manual may be reproduced in any form without permission.

  • Page 7: Table Of Contents

    CONTENTS CHAPTER 1 OPERATING INSTRUCTION ............1-1 Units and Assemblies ..............1-2 Loading Document ................ 1-4 Inserting Document Manually ............1-6 Upper Transport Unit ..............1-7 CHAPTER 2 CLEANING ................... 2-1 Cleaning Tools and Roller Position ..........2-2 Rollers ................... 2-3 Transport Paths and Glass Surface ..........

  • Page 8: Chapter 1 Operating Instruction

    CHAPTER OPERATING INSTRUCTION This chapter describes how to load document, how to insert document manually and how to open/close the upper transport unit. Units and Assemblies Loading Document Inserting Document Manually Upper Transport Unit...

  • Page 9: Units And Assemblies

    Used to adjust the document size. Scans while feeding documents. Open here when replacing the back-side lamp. Turns on or off the power. Video and RS-232C (M3099EX/EH) or SCSI (M3099GX/GH) interface connectors. Connect the power cable from an AC power outlet here.
  • Page 10 Assemblies Sheet guide assembly Lamp socket covers Lamp (Front-side lamp) Separation roller Roller ASY Pick rollers Guide plate Belt ASY Belt Lamp unit Lamp (Back-side lamp)

  • Page 11: Loading Document

    Loading Document Load the document for reading. Stacker Lock lever Guide Hopper table Extension Fan the sheets before setting the document on the hopper table. 15 to 20 mm NOTE Hold both ends and bend the documents into an arch. Then hold tightly and straighten them.

  • Page 12: Document Size

    • If you have set the HOPPER HEIGHT to 500 in SETUP MODE (see Operator’s MAX line Guide), you can set sheets up to the middle line in the hopper. Middle line • If you have set the HOPPER HEIGHT to 250, you can set sheets up to half the height of the middle line in the hopper.

  • Page 13: Inserting Document Manually

    Inserting Document Manually If the scanner is in Manual Mode, set the documents as follows: Document Guides Hopper table Guide plate (face-up) Place documents face-up at the center of the hopper table. NOTE For information on setting Manual Mode, see the Operating Instructions in the Operator’s Guide.

  • Page 14: Upper Transport Unit

    WARNING Before lowering down the unit, make sure that the area between the main machine and the upper transport unit is clear of all objects and fingers. ACHTUNG Bevor Sie die obere Einheit absenken, überzeugen Sie sich, Upper Transport Unit daß...

  • Page 15: Chapter 2 Cleaning

    CHAPTER CLEANING This chapter describes the cleaning tools and roller position, and cleaning of rollers, transport paths and back-side lamp, sensors, and front-side lamp. Cleaning Tools and Roller Position Rollers Transport Paths and Glass Surface Sensors Front-Side Lamp...

  • Page 16: Cleaning Tools And Roller Position

    Cleaning Tools and Roller Position Rollers Tools Type No. Frequencies Remarks Cleaning sheet CA99501-0016 Every 50,000 sheets 20 sheets/1 pack Cleaner F2 CA99501-0014 • Front-side lamp 1 bottle Every 100,000 sheets • Belt/Roller Every 100,000 sheets Isopropyl alcohol CA99501-0013 • Others 1 bottle or Cleaner F1 Every 200,000 sheets...

  • Page 17: Rollers

    WARNING Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Rollers Scanner wieder anschalten. Cleaning the Rollers with Cleaning Sheets Set the hopper table guides to B4 width.
  • Page 18 Cleaning the Rollers with Dry Cloth, Isopropyl Alcohol or Cleaner F1 Rollers Steel rollers Pick rollers Belt (inside) Rollers Pick rollers Belt (inside) Open the upper transport unit. Apply isopropyl alcohol or cleaner F1 to cloth. Wipe the pick rollers, belt and the upper and lower transport unit rollers.

  • Page 19: Transport Paths And Glass Surface

    WARNING Wait at least 3 minutes after turning off the power before cleaning. Transport Paths ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den and Glass Surface Scanner wieder anschalten. Cleaning the Transport Paths Open the upper transport unit. Wipe the transport paths with a dry cloth or soaked in isopropyl alcohol or cleaner F1.

  • Page 20: Sensors

    Sensors Scan timing sensor (inside) Document sensors unit Document width detection sensors (inside) Document Width Detection Sensors/Document Detection Sensors Open the upper transport unit. Open and hold the document width sensors unit. Wipe the four sensor surfaces with a dry cloth (or moistened with isopropyl alcohol as necessary).
  • Page 21 WARNING Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. Scan Timing Sensor Scan timing sensor Open the upper transport unit. Wipe the scan timing sensor in the transport path with a dry cloth (or moistened with isopropyl alcohol as necessary).

  • Page 22: Front-Side Lamp

    Front-Side Lamp Lamp socket cover Lamp (inside) Open the upper transport unit. Remove the two lamp socket covers (U-shaped spring clips) by pulling the green tabs toward you. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 23 WARNING Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. Clean the clear portion of the lamp with a dry cloth. CAUTION •...

  • Page 24: Chapter 3 Replacement Of Parts

    CHAPTER REPLACEMENT OF PARTS This chapter describes how to replace parts of the scanner. Back-Side Lamp Front-Side Lamp Separation Roller or Roller ASY Belt and Belt ASY Pick Rollers Print Head...

  • Page 25: Back-Side Lamp

    Back-Side Lamp Side cover Lamp unit Lamp unit Slide and open the side cover. Loosen the thumb screw. Pull out the lamp unit. Thumb screw ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...

  • Page 26: Lamp Unit

    WARNING Never replace the lamp without turning off the power. Wait at least 3 minutes after turning off the power before touching the lamp. ACHTUNG Wechseln Sie niemals die Lampe ohne den Scanner auszuschalten. Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie die Lampe anfassen. Heater Lamp Insert a fingernail at the end...

  • Page 27: Front-Side Lamp

    Front-Side Lamp Front-side lamp and heater (inside) Open the upper transport unit. Remove the two metal lamp socket covers (U-shaped spring clips) by pulling the green tabs toward you. Metal lamp socket cover ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 28 WARNING Never replace the lamp without turning off the power. Wait at least 3 minutes after turning off the power before touching the lamp. ACHTUNG Wechseln Sie niemals die Lampe ohne den Scanner auszuschalten. Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie die Lampe anfassen. Heater Lamp Insert a fingernail at the end of the...

  • Page 29: Separation Roller Or Roller Asy

    Separation Roller or Roller ASY Use abrasion counter when replacing the roller ASY. (See Appendix) Document sensor unit Levers(green) Roller ASY Connectors Open the upper transport unit. Disconnect the two relay connectors by pinching the lock tabs on the connectors. CAUTION Do not pull the wire.
  • Page 30 WARNING Wait at least 3 minutes after turning off the power before replacement. ACHTUNG Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie mit dem Austausch beginnen. Document sensor unit While holding up the document sensor unit, pull out the Roller ASY.
  • Page 31 Make it fit the side of blue sponge Blue sponge surface to the gear. and install the separation roller in the roller ASY by reversing the removal procedure given in step (5). Then, rotate Rollers A and B in opposing directions until they are coupled and move together.

  • Page 32: Belt And Belt Asy

    WARNING Wait at least 3 minutes after turning off the power before replacement. ACHTUNG Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie Belt and Belt ASY mit dem Austausch beginnen. Use abrasion counter when replacing the belt. (See Appendix) Document sensor unit Levers(green) Belt ASY (inside)
  • Page 33 Grip the shaft of the belt ASY with both hands and lift it up and out. Belt ASY ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 34 Document sensor unit Roller ASY Levers(green) Belt ASY (inside) Guide plate ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 35 Reinstall the guide plate. Note Confirm that the guide plate is installed correctly. If it is miss connected, it will cause paper jams and noise by touching the hopper table. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...

  • Page 36: Pick Rollers

    WARNING Wait at least 3 minutes after turning off the power before replacement. ACHTUNG Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie Pick Rollers mit dem Austausch beginnen. Use abrasion counter when replacing pick rollers. (See Appendix) Pick roller Open the upper transport unit.
  • Page 37 Remove and replace the pick Roller rollers with new parts. Note Make sure the white dot on each roller faces to the right. Otherwise jamming or pick miss may occur. White dots U-shaped clip U-shaped clip 3-14...

  • Page 38: Pad

    WARNING Wait at least 3 minutes after turning off the power before replacement. ACHTUNG Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie mit dem Austausch beginnen. Use abrasion counter when replacing the pad. (See Appendix) Document unit Roller ASY Guide plate Open the upper transport unit.
  • Page 39 Bracket Press the rolled tab to remove the bracket from the guide plate. Viewed from back Rolled tab ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...

  • Page 40: Print Head

    Print Head Endorser cover Endorser cover (1000 sheets hopper type) Open and remove the endorser cover. Pinch the tab of the printer head lock lever and turn it. Remove the print head. Print head Printer head lock lever 3-17...
  • Page 41 Attach a new print head and turn the printer head lock lever back. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...

  • Page 42: Chapter 4 Adjustment

    CHAPTER ADJUSTMENT This chapter describes the separation pressure adjustment and print head adjustment. Separation Pressure Adjustment Print Head Adjustment...

  • Page 43: Separation Pressure Adjustment

    Separation Pressure Adjustment Refer to Symptom 7 on pages 5-11 before making the adjustment. Roller ASY Levers(green) Guide plate Guide Hopper table Levers(green) Document sensor unit Roller ASY Open the upper transport unit. Disconnect the two relay connectors. Push the two levers (green) toward each other to disengage them from the upper locking holes and lower the two levers until they release...
  • Page 44 WARNING Wait at least 3 minutes after turning off the power before replacement. ACHTUNG Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie mit dem Austausch beginnen. Adjust the separation pressure using the separation pressure adjustment lever according to the displayed error as follows: •...

  • Page 45: Print Head Adjustment

    Print Head Adjustment Endorser cover Open and remove the endorser Endorser cover cover. (1000 sheets hopper type)
  • Page 46 Pinch the tab (green) and slide it Printer head to the position you want to print. Note The print position is indicated by the (green) indicator behind the tab and the label attached on the rear cover. ○ ○ ○ ○...

  • Page 47: Chapter 5 Troubleshooting

    CHAPTER TROUBLESHOOTING This chapter describes the paper JAM, initial checks, messages and actions, and problem checklist. Paper JAM Initial Checks Messages and Actions Problem Checklist Appendix...

  • Page 48: Paper Jam

    Paper JAM Ejection Transport paths Entrance JAM at Entrance Levers(green) Open the upper transport unit. Unhook the levers (green) on both sides. While holding up the document sensor unit and lifting the roller unit, remove the jammed paper (or remove the roller unit and take out the paper).
  • Page 49 JAM at Transport Paths Open the upper transport unit. Take out the jammed paper by opening the document sensor unit or removing the roller ASY as necessary. Close the upper transport unit. Roller ASY Jammed paper JAM at Ejection Open the upper transport unit. Pull out the jammed paper to the stacker side.

  • Page 50: Initial Checks

    Initial Checks If a problem occurs, check the following items before contacting manufacturer’s authorized service center. power Operator panel Symptom The power does not go on. Power cable Connect the power Is the power cable connected correctly? cable correctly. Power switch Is the power switch Press the power switch.
  • Page 51 Is the interface cable Connect the interface cable connected correctly? Or is the baud rate correctly. correct? Or set the correct baud rate. (M3099EX/EH) Operator panel “HEATER ALARM 1 Contact manufacturer’s 2” appears? authorized service center. The heater seems to be defective.
  • Page 52 Symptom Photograph cannot be read well. Operator panel Is halftone processing Select a desired halftone enabled? processing with the (M3099EX/EH) button. Half tone Half tone Clean the rollers, transport Is there dust or paths, glass and lamps. anything around the...
  • Page 53 Operator panel Select binarization with the Is halftone processing button. Half tone disabled? (Turn halftone off) (M3099EX/EH) Half tone Clean the rollers, transport Is there paper dust or paths, glass, and lamps. anything around the (See Chapter 2) transport paths? Transport paths Contact manufacturer’s authorized...
  • Page 54 Symptom Black stripes appear in the image of the display. Is the clear portion of Attach the heater correctly. the lamp obstructed (See p3-3, p3-5) by the heater? Is the lamp surface Clean the lamp surface. dirty? (See p2-8) Is the linedrawing mode selected? And does the text Select photo mode.
  • Page 55 Symptom The Check lamp lights or blinks. BLINKS Action depends on the displayed message: Check PAPER JAM Remove paper and clear the sensors. Lights or blinks? HOPPER EMPTY Set the document. COVER OPEN Close the side cover. LIGHTS Tighten the thumb screw. Close the Endorser cover.
  • Page 56 Symptom Miss pick or paper jam frequently occurs. Smooth out the curled paper • Does the paper have curled edges? or reduce document stack in • Is the paper stack hopper. uneven? (See p1-4) Clean the pick rollers, sepa- Is the pick rollers, ration roller, separation belt, separation roller, separation belt, pad...
  • Page 57 Connect the lock lever prop- Are the green lock erly. lever properly con- (See p3-8) nected? Are the dots on the Mount the pick rollers and pick rollers and separation belt correctly. separation belt in the (See p3-9, p3-13) correct position. Is the roller or sepa- Replace the roller or sepa- ration belt worn out?

  • Page 58: Messages And Actions

    Messages and Actions Operator panel Device and Operator Actions for Temporary Errors If a temporary error is detected in the scanner, (Check ) lamp at the operator panel blinks. Open the upper transport unit and remove the document on the transport path.

  • Page 59: Device And Operator Actions For Equipment Errors

    Device and Operator Actions for Equipment Errors If an equipment error is detected in the scanner, the (Check) lamp at the operator panel lights. HOPPER ALARM TRANSPORT ALARM LAMP ALARM 1 LAMP ALARM 2 Check if the lamp or heater is attached correctly. Replace lamp according to the replacement method.

  • Page 60: Problem Checklist

    Problem Checklist Before contacting the manufacturer’s authorized service center, please fill in the following items. General Model (Example) M3099EH Part number (Example) CA02869-B103 Serial number (Example) 100 Manufactured data (Example) 1996-02 (ex. Feb. 1996) Version The version is printed on the version label located at the bottom right of the rear of the equipment.

  • Page 61: Appendix

    Appendix Abrasion counter Fujitsu scanner has the feature to count paper sheets. To access this feature please follow this direction. Note It is recommended to use the abrasion counter as follows. • Replace the roller ASY, belt ASY, and pad at every 600,000 sheets or one year. And reset the abrasion counter.

  • Page 62: Reset Of Abrasion Counter

    Reset of abrasion counter <Screen 1> Turn the power on while pressing . Scanner displays screen 1. Mode 1 S E T U P M O D E <Screen 2> Press 3 times at screen 1. Mode 1 The scanner displays screen 2. S E T U P M O D E P A P E R C O U N T R E S E T...

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